Mo and Nader were the absolute best from great communication to fighting the bank to get me a…read morebetter rate, anything i needed to have happen when trying to purchase my new car Mo made it happen, i could not recommend them enough, amazing service, amazing hospitality, if i could give them a higher star rating i would no doubt.

My experience may meet the definition of consumer fraud under Illinois law, and I am pursuing legal…read moreaction. They sold me a car with a known issue, misrepresented its condition-putting my safety at risk-and refused to replace the failed parts when the car broke down just a few thousand miles later. The full story: I bought a used Tesla here in October 2024. There was a steering alert on the dash--salesperson Ibrahim said he would fix it. After I got home (an hour away), the alert returned. Ibrahim told me the car was in great condition (which was materially false) and that the warning just needed to be reset. A few thousand miles later, the car became inoperable. Tesla confirmed the issue was due to worn suspension parts that existed when I bought the car and quoted me over $3,000 for repairs. The dealership marked the warranty disclosure as "N/A" and failed to note any defects, which I've since learned may violate Illinois law (815 ILCS 505/2L) because the car had under 100,000 miles. They refused to cover repairs--even if I used their own shop. Their service lead, Omar, quoted me over $1,300 to fix it. I've also since learned of multiple lawsuits pending against Driven Auto Sales across the U.S.

I was never a fan of the car selling/buying process but Carmax changed that…read more We were offered a very fair amount for our car and the process was quick and easy. I think the young woman helping us was Alia. I hope I got her name right. At any rate, she was very friendly and kind and patient and worked quickly to get us in and out of there. I would highly recommend the Oak lawn Carmax and would not hesitate to use them again in the future.

The lack of integrity at this location is staggering. They essentially tried a 'bait-and-switch' on…read moreour financing. After receiving a 5.74% rate online, the local team (led by Sean Markham) spent hours trying to force a 12% rate, even with a massive $10,000 down payment.   They withheld information about the 'FedEx Option' for remote signing, claiming it didn't exist until they were shown the CarMax website as proof. Even after the mistake was caught, they were unprofessional and made my grandchild wait an extra 90 minutes as retaliation. If you value transparency and honest business practices, stay away from this store.

They turn the mileage back before they sell you the vehicle. These guys are scammers.read more

Still waiting on my title for my vehicle. It has been 3 months. Purchased a 2013 Tesla model s…read more Vehicle has multiple minor issues that were not detailed in listing. Be healthily skeptical of this dealer, have had to get the secretary state police involved. Will update review as the situation progresses.

I haven't bought a car yet from them but talking with Michael about the car I was interested in was…read morea great experience. He was very friendly, kind, and helpful. He ran the numbers I asked, got all the information I needed, and never made me feel pressured. He was responsive and helpful without being forceful and typical car sales-y. Thank you Michael you have been awesome!

Transaction went smoothly. Car has pained dash that made a mess but otherwise was as advertised.read more

Drove 40 minutes to Webb from the city on a Saturday morning to look at a 2010 Lexus HS250h with…read more71K miles I saw on cars.com that I had been looking at for about two weeks but that the dealer had just dropped the price on to move the day prior. Was in and out with the vehicle in about an hour after a test drive, a request that they let me take the vehicle to a nearby mechanic I found on Yelp (John's Automotive FTW!) to make sure it had a relatively clean bill of health and no surprises. The guys also threw in a full tank of gas and a car wash before I left. Was treated really well. Thanks Webb staff.

My husband and I got our suv from Webb Auto Outlet and everything went so smoothly. The staff at…read morethis dealership was fantastic and had great attitudes. We work with Sam and he went up and beyond for us. We honestly feel like we made friends. Very knowledgeable hard-working people here. I highly recommend.

Quality work, honest with customer and good price. He gave me two quotes if door cannot be fixed…read morehe will replace it which is very honest. I recommend him.

A few years ago took my ATS V Cadillac for minor body repair. Tom was outstanding, car again looked…read morebrand new. Thanks J & T!

First rate service! From the initial call after my accident, Michelle and the rest of the team went…read moreabove and beyond to get my car back to me. Extremely helpful through the whole process and made the experience a lot less stressful. The repairs were quick and detailed, my car came back looking brand new!

This place will never have my business again. I took my brand-new truck to get repaired here, come…read moreto find out they recycled one of the parts that they charged for but was supposed to be replaced. Not only that, but they also used an incorrect bolt during the repair causing additional damage. If a screw was lost or misplaced, they should have contacted the insurance or me to ensure repair would be completed with correct screws. I went back to address the issue thinking they would correct their mistake, but they did not. Their customer service was unacceptable. They accused me of causing the damage! Very unprofessional and did not take accountability. This auto shop will be contacted by my insurance for the dishonest and unprofessional repair performed on my vehicle.

brought my 2005 pt cruiser convertible to get small rust spot that got fixed poorly before ..... I…read morewas informed it would be no problem to repair properly. I told them I was in no hurry but they were able to get the car back to me sooner than I expected.when I picked up the car you could not even tell that the spot was ever there , for only painting the area repaired the paint blended perfectly. great work would recommend them.

My sincere recommendation is DO NOT GO TO THIS PLACE, I took my car there for repairs and I was way…read moreover charged and taken advantage off because of my cultural background. I even showed the mechanic the Nissan dealership's manual for labor charges for the parts that needed to be replaced, that was supposed to take less than an hour but I was charged for 2 hours and at the Nissan dealership rate. The people working there are a bunch of crooks and their only work is to rob honest people of their hard earned money. I can't wait until these cheater go out of business. I have reported them to BBB.