I've been a loyal customer of Kristy's for a long time and spend a lot of money at this salon. Unfortunately, Kristy wasn't feeling well today, so another technician named Tony did my daughter's nails. My daughter showed him the inspiration picture before he started, and the final result looked nothing like what she requested. The design was missing several major details, including the white sculpted accents, the flower, the gold embellishments, and the overall quality of the pattern. We came to an agreement were charged $80 for a set that didn't resemble the inspiration. What disappointed me even more was the customer service. When I politely asked if they could fix the nails, I was told they couldn't do anything because my daughter was a last-minute addition and that I would have to wait for my regular nail technician to return. If they weren't able to recreate the design, they should have been honest from the beginning instead of accepting the service and charging full price. As a loyal customer, I expected much better communication and customer service. This experience was extremely disappointing, and I hope management addresses both the quality of the work and how loyal customers are treated. that Kristy was gonna fix her nails. She also told me that before I came into the appointment that I needed to talk to the owner of the company so I was kind of surprised so I called the guy and he was saying oh cause you're still complaining and I don't know what so she doesn't wanna talk to you which is fine. I thought me and her were good friends, but I guess not and yeah, she fixed her nails, but here are the screenshots of all the stuff they kept telling me when I told them that I was upset with the service that I received they offered me a refund, but at this point, I honestly just wanted to get out of there like why did it take for me to talk all this crap so you guys can pay attention to me and they still have the audacity to charge me 40 bucks after their fuck up read more

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Came back not long after my last review and had a really bad experience with another nail tech--I had previously only seen Dean prior to that experience. This other nail tech refused to remove my gel without drilling and they refused to service me as a result. Very disappointed. Dean was great but I was also disappointed with how he handled this. He allowed his employee to disrespect me and refused to accommodate me--all I wanted was someone who would not damage my nails after years of bad experiences. Not sure why nail techs get such an attitude when I insist on no drilling. I don't recommend this place at all but if you have to go for a gel manicure, only go to Dean. read more

DONT GO HERE!!!!!! KRISTY WAS UNPROFESSIONAL AND RUDE AS HELL!!!! RESPONSE TO YOUR REPLY! UPDATED REVIEW / RESPONSE TO OWNER I stand by my experience 100%. I came in with a reference photo from your own page and clearly explained what I wanted. When the tips were first applied, they were wide and not the shape I asked for. Before acrylic was even applied, I politely spoke up so I wouldn't end up paying for something I didn't like. That is normal as a paying client. Instead of being understanding, Kristy immediately responded with attitude and said, "you're going to make me take them off?" Whether you choose to deny that or not, that was said, and it set the tone for the entire appointment. I even apologized in the moment because of how uncomfortable the interaction became. After she removed and reapplied the tips, she asked me about length. I did NOT ask her to choose for me--I simply asked what length was used in the reference photo so I could choose something similar. That's when her attitude got worse. She became dismissive and irritated, saying it was my responsibility to know my length. Asking for clarification is not being difficult. Your response focuses heavily on technicalities (length, time, process), but completely ignores the actual issue: the way I was spoken to. This was about attitude and professionalism. I was not rude, I was not difficult, and I was not asking for anything unreasonable. I was simply trying to communicate what I wanted before moving forward with a full set I was paying for. The situation became uncomfortable enough that I stopped the service. I was then left with tips still on my nails and had to ask for them to be cut down. Even then, I was left with plastic tips still on the edges of my nails. Also, mentioning that "camera footage was reviewed" does not change my experience. If anything, if that footage truly supports your claim, then feel free to share it. I am not backing down from what I experienced. I know how I was spoken to, and I am 100% certain that the attitude I received was not appropriate. What I described is exactly what happened, and dismissing it as untrue is simply downplaying a client's experience. At the end of the day, clients should be able to ask questions or request adjustments without being met with irritation or made to feel like a problem. It just bothers you that unfortunately you're getting called out and I'm basically doing this to prevent someone else having a bad experience. I'm not going to stay quiet. read more

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Not sure why I spend my hard earned money here for so many years. Its true, they do not honor loyal customers as many of the reviews have mentioned. They are rude. The owner, the nail techs barely speak English, barely speak to you or make conversation. They speak only amoungst eachother and complain about customers in front of their faces in their language. They get upset when i ask not to drill my nail bed and only do a light file. My nails were already damaged and so thin. Gel polish started coming off after 1 week and they blamed me for not getting a full manicure and opting fot gel polish change as I'm sure many customers do. They do not care about nail health and they are only concerned about charging the most and doing what is easy and keeping "EASY" customers that don't hold them accountable for lazy work. read more

Dean’s Nails & Spa - Nail Salons Near Me - Monterey Park, California

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I was a consistent client of this salon in the past and always had positive experiences. It had been a little over a year since my last visit, and I decided to come back because the nail technician I always went to previously did great work for me. I came in hoping to get a simple acrylic full set with a French tip. When I arrived, I was told that the nail technician I requested was not in that day, but I was able to book an appointment for the following day instead, which I accepted. Later that day, I received a phone call from the salon that I missed and returned the call. When I spoke with the owner, I was told that the nail technician I requested was refusing to provide services to me. I was very surprised and caught off guard, as I was not aware of any issues. I then received a follow up message stating that my appointment was canceled and that the salon would no longer be able to provide services to me going forward, citing an 'oversight' and stating that all nail technicians had declined service. This was especially shocking, as I had never been informed of any prior concerns during my time as a client. I responded respectfully within minutes asking for clarification so I could better understand the situation, but I never received a response. I understand that businesses have the right to refuse service, but the lack of communication, transparency, and professionalism, especially after confirming an appointment, was disappointing. read more

Dean’s Nails & Spa - Nail Set Done by Kristy - Nail Salons Near Me - Monterey Park, California

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Dean's nails is simply the best. They take sanitation and cleanliness seriously, they are up to date on the new nail trends and the staff are incredibly friendly. I have gone to other nail salons in Atlantic Square and there is a MASSIVE difference in care and quality at Dean's. I don't mind paying more for a CLEAN and responsible nail salon. I've been coming here for at least two years and bringing people here with me and I always get compliments. Felt confident enough to even get my wedding nails done here. 20/10 cannot recommend this place enough. Even appointment making is a breeze, they will try their best to accommodate walk in's but they stay booked and busy. Don't hesitate, make an appointment and see how well they treat you! read more

My go to Monterey Park nail spot, after trying dozens of nail shops in that same plaza lol. This has been the one I have landed on, I typically just walk in and I'm usually seated and worked on right away. They do also take appointments which I've also done. I've had a few different people do my pedicures and they've all been great. Depending on the service I do pay between $40 and $60 for gel as I always add callus removal. The vibe is nothing special in here, shop is small, but they do have good air conditioning and the massage seats are always great. If you keep seeking a new nail salon go ahead and try this one. read more

I have never been happier with my nails! I'm from Vegas and was in town and desperately needed my nails done. Dean's accepted me without hesitation and all I had to do was show a picture of what I wanted and they produced! I love love love them! I even took a cat nap while they worked on my nails, and the price was fair and reasonable! read more

Dean’s Nails & Spa - Nail Salons Near Me - Monterey Park, California

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Yelped it, and came out with perfect nails in record time! I made an appointment for my friend and me by calling the phone number (626) 427-3784 listed on here. The staff is super nice and sweet! They were able to accommodate our appointment time for two people for a simple Regular Manicure. They texted me a confirmation as well! Arriving at the venue, I parked at the parking structure behind the plaza. Dean's Nail and Spa is located in the corner of the plaza turn so it's easy to spot! The inside was very clean and orderly. My friend and I told them our appointment time, got seated quickly, picked out our colors, and got it done so quickly! We are simple gals so we only did the regular manicure. Whole appointment took less than 20-25 minutes for both of us. We will definitely be back and try more things here! read more

Dean’s Nails & Spa - Regular Manicure - only $15 - Nail Salons Near Me - Monterey Park, California

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Got a gel pedicure at Dean's 2 days ago, and it was okay. During the pedicure, I noticed the technician was really digging into my nails and it was kind of painful when she cut them. I became concerned about the sanitation because I didn't see her opening any new products. Now two days later, one of my toenails is hurting quite badly. I'll update my review soon, because I'm keeping an eye to determine if she just cut the nail badly or if I'm developing an infection. It's not my first time here, and the employees were always kind - but I can't tolerate the fact that they've hurt my toe during a pedicure where I didn't see great sanitary practices. I will definitely not be coming back here :/ read more

The only reason I don't reason 1 leave is star is because of Gwen. But my last experience was terrible and that's exactly what it was, MY LAST. My appointment was scheduled at 10:30 and I wasn't started till 11:00 and they tried starting my pedicure at 12 but I declined. I had somewhere to be which is why I made my appointment at 10:30 so that I could be started at that time not at 12pm. This is not the first time this salon has done this and I have let it be because I try to be as understanding as I can be. But I just want you guys to know that you lost a consistent client. read more

they were so gentle with my hands. I would rate this the best nail salon I've been too. hands down 10/10!!

I always come here w Gwen. Great nail tech. Bathroom is beautiful. It's a small nail shop but it's quality that matters. read more

Nail tech supposedly added builder gel and charged extra to apply it. Call they offered to fix nail polish but not the broken nails. I don't work. My only job is to take care of my baby. When I wash dishes I wear gloves all the time . read more

Dean’s Nails & Spa - Not even a week in and three nails have broken. - Nail Salons Near Me - Monterey Park, California

Amazing nail salon. I got my first dip manicure here and the quality was great. The manicure lasted me a whole month and the vibe was very quiet. I would come back to get my nails done again. A quick tip to play some music in the background and maybe do more advertising. read more

I am very dissatisfied with this establishment. I had been a customer for over two years. A new gentleman was present, and the technician who usually does my nails was not there. The new male technician "assisted me," but I have been getting gel x for years, which usually lasts me about 4-5 weeks, and this time they were just coming off. I returned, and the technician redid them for free but tried to blame me for the problem, which has never happened to me before (I didn't tip him because of his accusation). It happened again, and even though I remained polite throughout all the driving back and forth and the time wasted, I went back again, staying courteous. The technician who typically helps me was absent, and I was refused service and banned from the place. They refunded my money, and when I asked why, the answer was that no one wanted to assist. Here's a suggestion for enhancing customer service: please train that new technician. I loved this place and had never faced any issues before. I was never rude, I would tip generously, and this experience really hurt. I have never been denied service. I would understand if I were being disrespectful or if I was the one removing them, but that was never the case. I have videos, pictures, and witnesses when my nails would simply come off or lift, and my hair would get stuck in them. read more

So disappointed to write this review bc the quality is always solid here. But there's been two instances now where the vibe is just bad. Once I had a lady literally say "omg what am I supposed to do with this" in reference to my nails. I work with my hands so I get my nails done to fix them and just feel better about my nails so it really bothered me. And it was embarrassing. Everyone turned to stare. Then today. A woman starts throwing a tantrum about her nails tech. Complains he can't speak English then says she wants the tech doing my nails. So I'm the middle of my service he stopped. I then waited over 30 minutes for them to continue. I had to wait another 30 for my pedicure so I just left. I won't be coming back despite the beautiful work done here. read more

Highly recommend make an appointment. The service is great! I know going I'm going to get what I want and leave happy! Everyone is attentive. Very relaxing environment, especially for me because I want to relax. The pedicure and fills with gel x is great! The foot massage and detail to my nails and polish is what I pay for ! read more

About a month ago, I submitted a Yelp request and they were very responsive, texted me back almost immediately and managed to schedule an appointment with them for both me and my friend for mani-pedis. It's located in a busy plaza with 5 or more other nail shops so make sure you go to the right one. There is a parking garage in the back. It is a tight space with the massage chairs along the wall and the mani station on the other side. We both got regular pedis and I got a gel manicure, my friend got a regular manicure with no color. It was funny because the person working on her was confused about the no color requests but they offered a powdery finish that made her nails shiny. I rarely get a mani-pedi, so I really appreciated the way to pick colors, they had a ring of multiple color palettes painted on fake nails that you could put over your nail to see if you liked the color. read more

Overall a positive experience for my first time. Pricier than your average salon in Monterey Park but high quality. I recommend the manicurist Gwen for your nails. Only thing is I had some gel polish they had to remove on just one foot and was charged an additional $5 for it. Wish someone told me before hand that removing gel from one foot would be $5 just so I wasn't surprised at the end. Total cost was $107 for a full set of artificial nails with some design and regular polish pedicure. read more

Dean’s Nails & Spa - Full set - $75 - Nail Salons Near Me - Monterey Park, California

I'm super disappointed in how my nails turned out. The pictures attached are the same day my nails were done. Now I'm going to have to figure out a way to take them off because they look tacky. My pedicure was great though, that's why I'm giving 2 stars instead of 1. read more

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I found this spot on Yelp, seen it had great reviews and was so excited to get my nails done exactly how I wanted to so I decided to check it out. I made an appt, got there an was seated right away, which was really nice. The scenery is very nice and cute. As the nail tech was doing my nails, we picked the color and was going very well. Showed her my nail inspo. The owner who did do my nails could of done a better job for the work she has done on others as I've seen from the pictures on here. I got a full set (squared shape) with French tip done. They came out okay on my end, could of been more filed down, just needed to do something with my nails. As for my toes, I got a gel pedicure the service was really good with the treatment and cleaning. Ending result they're not bad looking but not good looking either as the way my toes look. Was 80% satisfied overall. read more

Dean’s Nails & Spa - Nude French Tip - Nail Salons Near Me - Monterey Park, California

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I am very disappointed with my gel manicure and pedicure. I went in on 12/24/22 and today, 1/3/23, my nails are already peeling up. They were actually peeling by New Year's Eve, but who has time to yelp that night? Typically my gel manicure pedicure lasts much longer than this, like several weeks longer, maybe even a month on my toes. Also, the person who did my nails was not careful or skilled. She kept messing up and using acetone to wipe off my cuticle, creating a thin crust of paint around my cuticle. Looks uneven, messy, and not professional. Certainly not worth the $120 I paid for services and tip. Would not return. read more

Dean’s Nails & Spa - Gel mani after a week - Nail Salons Near Me - Monterey Park, California

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It's been a while since I've gotten my nails done. Finding a nail technician you like can be a daunting task. I found this place about 6 months ago. This first time I can in for just a pedicure. This morning I went in for a full set and spa pedicure. I have to say that I walked out a happy customer. I asked for something specific and it was delivered. I had a manicure prior to my full set. The pricing is on the higher end than other nail shops in the areas however, in my opinion, the pricing is worth it. I believe I may have found my new go to nail spot. We will see how well my nails hold up. read more

Dean’s Nails & Spa - Black acrylic nails with gel polish - Nail Salons Near Me - Monterey Park, California

Probably one of the worst nails I've ever gotten. They were really rushed and when I expressed my displeasure with the base she rudely said that's what I asked for which looks nothing like the reference picture so not sure what she meant. Overall rushed,rude and do not recommend. Waste of $70. Did not complain about the color I did chose the colors and was not upset about it. My issue was the tip looking nothing like the reference or even the shape. read more

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Very nice environment took my baby with me because my husband was at work and they were super nice about it. Great service and I loved my manicure. French tip never gets old and nail tech really got down... read more

Had a nice experience here, salon is small but service is good. Was able to get an appointment about an hour out from when I called on a Thursday afternoon, was able to get started immediately once I arrived, fanciest level of pedicure took about an hour and was a nice experience with hot stones and lavender scrub. read more

Absolutely the best nail spa, my mani and pedi came out so good. I was searching for a new nail spa and this one is just perfect. Very clean environment and my nails came out so perfect!. Thank you! read more

I came back today to get an acrylic pedicure as I've been getting here for months and I've been loving them but this time whoever was doing my nails, did not listen to me, kept asking for her to change certain things would not change them (acrylic toe shape/length) They Tried charging me more than I normally pay (42normally) (if the pedicure is 25$ +12$ for acrylic toes how does this = 55?) My friend even pointed out her when I brought up something that I didn't like he started changing the price on the screen after service (tried charging me 55 for a basic pedi and 1 acrylic toe). I asked for an acrylic toe she painted my regular toenail He keeps saying he'll pull up the video that she put acrylic on it. They put on acrylic to literally match the same size as my regular toenail. It looks chunky thick and ugly like a 5 year old did my toes with a cvs acrylic kit. will never be returning. I asked the lady over three times to make the acrylic longer so it's not the same size as my skin, and SHE DID NOT LISTEN TO ME!!! Then they finish painting my toes and tried to charge me and I told him it does not look right and to fix it (yet again for the 4th time now expressing verbally im unhappy) and they refused to fix it and they still tried to charge me so I said I'm not paying unless if you fix it, and then he stated they refuse to fix my 2 big toes which were the one issue and started cursing at me to leave. Very unprofessional. If your customer expresses that they don't like something why won't you try to fix it? I don't do things your way if the customer is asking for something different. this is the first time I came in here and got anything but what I asked for... used to be my go to spot now never coming back. Bad for business when you don't fix something that customers unhappy with and you rather send them away. I had no problem paying for my service If I was happy with it.. the fact that I was unhappy made me want them to fix it, so I can be able to pay for my service not them, curse me out to leave because I'm unhappy. read more

Dean’s Nails & Spa - Chunky big toe they refused to fix - Nail Salons Near Me - Monterey Park, California

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So my daughter and I pass by this nail salon and decided to give them a try. We went as walk ins and when we got there they took us right away, the salon already had clients getting pamper and I honestly thought we were going to wait a long time but that wasn't the case. Salon looks nice and welcoming the staff are all friendly, Kristy did my nails went for a white French tip, loved how they came out. My Daughter had her nails done by Dean and came out wonderful just what she ask for. I would recommend this place if you trying to get your nails done. Thank you for the awesome service! read more

Dean’s Nails & Spa - Nail Salons Near Me - Monterey Park, California

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this was my 2nd time back and i wanted to like it here but for my 2nd time the nail quality was really bad. not even a week in my nails have started to break in half :( usually the gel x set lasts about a month but not this set. the atmosphere is cool and pretty fast paced maybe thats why they were not as good this time. but overall the people are very nice and so is the front desk person :) read more

Dean’s Nails & Spa - nail broke in half the gel is still on but not the nail - Nail Salons Near Me - Monterey Park, California

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Dean is the person who assisted me and I was delighted with his professionalism. Very kind, super efficient, didn't rush through my work. Wish I could've tipped him more than $5 I called very last minute and they had me wait a little bit but overall I am extremely happy with the work he did I will definitely be changing nail salons. Definitely wish the location was bigger. I'm super happy with my Purple Gel Manicure $38 with nails removal. Thanks for the great service !!!!!!! read more

Dean’s Nails & Spa - Nail Salons Near Me - Monterey Park, California

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Michelle is my go to for my manicure but the lady ava is horrible. She always takes the easy route. Put the cuticle softener and dosent bother to push the cuticle down. She's lazy pretty much and does a half ass job. When I get her I don't bother to do the calls removal.. I just rather her not do my nails.. read more

Dean’s Nails & Spa - She is the worst.. - Nail Salons Near Me - Monterey Park, California

Excuse my hands... look how she did my shaping! So pretty. Would recommend this place. 10/10 I love a simple set. read more

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This is my favorite nail salon for acrylics so far. They are great at managing their appointment times and are still able to make my nails beautiful and comfortable. I have done acrylics at 3 other places and either they rush it since they're trying to get to another customer and the nails feel off. read more

Dean’s Nails & Spa - Acrylics almonds - Nail Salons Near Me - Monterey Park, California

Booking appointments is so easy, and even last minute changes are not an issue. Everyone on staff is kind and if you are not afraid to speak up about your nail preferences they will actually listen and guide you on their opinions, but it is ultimately your decision. They offer drinks and are clean and don't mind having design challenges. I have been consistently going to get my nails and pedicures done here for a few months since I found them on yelp and I am 100% satisfied. I even have a sister-in-law that will drive all the way from Lake Elsinore (just before Temecula) to get her nails and pedicures done here! read more

Dean’s Nails & Spa - This is dip powder on my natural nail and 3 weeks of growth. - Nail Salons Near Me - Monterey Park, California

I came across this nail salon while I was out running errands. I was greeted by a gentleman who informed me there would be a wait, which I figured since I was a walk-in. Luckily, I didn't have to wait long before someone came to start my Pedicure. My technician's name was Michelle. She was amazing! She did my pedicure and acrylic nails. My experience overall was 10/10! The nail salon is clean, and the staff is friendly! Their restroom is spotless! I would recommend this nail salon! :) I'll be back! Also, if you don't have time to wait, I suggest booking an appointment beforehand. read more

Absolutely loved this place!! Dean is awesome!! Very friendly professional and very detailed!! I highly recommend this nail salon! I will definitely be back and ask for Dean! I am super happy with both my nails and pedicure! read more

Dean’s Nails & Spa - Christmas nails! - Nail Salons Near Me - Monterey Park, California

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I was quickly able to get a same day appointment. I received a text confirmation and the intake process was very efficient. The facility was very clean, with new furniture. The attending staff gave me a great pedicure ensuring cuticles and nails beds where meticulously trimmed and finished. I pay attention to detail ad this faculty and their staff do as well. I felt pampered and look forward to returning. If you are in need of a nail salon, don't look past this place, call and make your appointment. read more

Deans is officially my new go to nail salon! I've been to every spot inside the plaza and the service, cleanliness, decor and the nail job at Deans was top tier. My sister and I loved our nails! Shout out to Kristy bc her work is amazing. She saw our inspo pictures and definitely understood the assignment The Front receptionist was very attentive, friendly and very proud of their work! Vibes were great and They even offered a free beverage . Check them out yall :)) read more

Dean’s Nails & Spa - Nail Salons Near Me - Monterey Park, California

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