Great company with professional integrity & experience. After another local company left us hanging…read morewithout showing up for a scheduled appointment on our boiler, I contacted this business in person. John, the owner, not only took the time to explain the options to me, he also advised the specific material he would recommend & why, he also gave me an estimate and idea when he could squeeze us in as we are not customers. Work completed today by Art (a real pro) and all is good. Thank you RJ Energy!

These guys were fantastic! Our propane water heater "died". I spent two days trying to get help…read more Propane company said the best thing would be to switch to electric, due to venting issues. So after calling numerous businesses, only to hear, "it'll be sometime next week," (one said the end of March!), I finally called RJ Energy. I spoke to John who immediately understood our problem and sent a tech out within 2 hours. Arnold arrived, checked everything and said exactly what we needed. He and John both recommended local electricians for the wiring part. Well, thanks to their help, the very next morning Arnold arrived and installed a new water heater. He was so quick and efficient, about two hours, and all done. John and Arnold were both so very friendly and helpful. Pricing was very reasonable and they did exactly what they said. I absolutely recommend RJ Energy for any of your heating, plumbing, etc. needs! They are wonderful!

Just like to say thank you to fabian employee Betsy Curtis I appreciate all your efforts resolving…read moreall my issues and you following up daily to make sure all my needs were taken care of. You show that you realy care and you are a great asset to the company and making them better. Thank-you Betsy

Will be using another company. This is my first home with a tank and the previous owners used…read moreFabian. I didn't really know how it all worked but I needed a filter change. I paid the driver in cash and then he did not give me any receipt (my fault for not being smart enough to know I needed one) and then reported back I paid him $20 less than what I actually did. How awful of a human. I even have security footage of him coming to my house (he needed payment first) and then working once he was giving the correct amount. WILL NOT BE USING THEM AGAIN. Everyone else over the phone is very nice but not helpful as it's my word against the driver.

This family owned business is amazing. They have top notch, old school service and mentality. They…read morecare about their local community and neighbors. Their delivery drivers are friendly and professional. The owner even came out to show me how to bleed my furnace line when I first bought the house and the tank was empty. I highly recommend them.

After getting the 2 week "run-around" [including from a company I patronized exclusively .... &…read morequotes of $!50.00 extra for so-called emergency delivery (even during the course of regular working hours ...] G & G literally came to the proverbial RESCUE on a Friday afternoon!! They do business the "Old-Fashioned" way - It's called "Good-Will" - intangible, yet they embody a highly valued priority - it's the lost art of building customer loyalty via personal service. Often that may include going beyond. They earned my respect & gratitude; not to mention my patronage! I value the concept as foundational & an asset that may not show up on a spreadsheet. Having been a business owner for 16 years, Goodwill coupled with benevolence were the cornerstone of my philosophy! It goes unsaid that in the current unprecedented times, it's refreshing to see & be reminded that there is goodness in our friends & neighbors! I am so thankful for all of the above & of course, these fine folks spared me what would have been a frigid weekend hauling diesel fuel - 1 gallon at a time (Fill pipe 5 + ft. off the ground, & virtually impossible for a 73 y.o.to hoist a full 5 gal. Jug without a Diesel deluge ... learned the hard way!) Thank you, Kim, for your gracious & attentive service. Thank you, Larry, for your expedient delivery!! I so appreciate your augmenting the warmth I'm able to embrace! Regards, A new & loyal customer in West Gardiner, Maine

Doug is not only rude, but irresponsible with returning phone calls. Is extremely sexist. One of…read morethe worst experiences with any company!! I'd suggest using ANYONE ELSE!!

If you live in midcoast Maine this is the place you need to do business with, from Doug the owner…read moreto Ehrin the admin, and every one in between. Never was disappointed....customer service was always warm and never left in the cold.

We just installed a generator, and the company we had contacted for propane on the day of the…read moreinstallation simply didn't show up - despite our being told that the propane would be delivered "first thing in the morning." They supposedly had an emergency. (See below about how fast they returned my call when I cancelled their service.) I contacted Waltz in a panic and, once they ascertained that we owned our tanks, they were able to get to us the same day and within a few hours and, after ensuring that everything was as it should be with our tanks, filled the tanks. I want to add that - as opposed to the former company, who did not respond to my emergency call inquiring as to where they were and ONLY called me back when I left a message saying they were no longer needed (and they called back seven minutes after *that* message) - each and every time I called Waltz & Sons the calls were answered promptly and courteously and my questions answered. Although I didn't appreciate the former company's "let them eat cake" and "we'll get back to you when it suits us" attitude, I consider that now that we are customers of Waltz & Sons, everything DEFINITELY ended up all for the best! I should add that the people who provided and installed our generator said that they have had a number of dealings with Waltz & Sons and recommended them highly. In addition, months before, I had compared prices for about six propane companies with Waltz coming in as the second least expensive and the company that never showed being least expensive, so paying a TINY BIT more to actually deal with a competent and efficient company that shows up has turned out to be well worth it.

From the owner: We are a family owned and operated business specializing in Residential Propane Delivery and…read moreInstallation since 1996. We service a 50 mile radius of Buxton, ME.

We bought a bike hitch and the installation was not done correctly! The mechanic was not competent…read more I cannot recommend this U-Haul service in Waterville.

I had an appointment today at 12noon, made it two weeks ago. My appointment was to have a tow…read morepackage added to my XC90 Volvo. I arrived early to find that they fit NOT have my equipment and that the person who usually installed was. OFF today. Jason, who was there argued with his cohort that he in fact was NOT certified to instal my package. He furthermore said CORPORATE keeps sending us customers knowing that we can NOT do them. I had made an appointment 1.5 hours away, taken an entire day off to accommodate my need for the upcoming weekend. I went to my car, called Uhaul, spoke with Laurie or Lori. She confirmed my appointment, said she had had problems with the Elm Street in the past. Offered me the choice of a refund or to take my PARTS to another installer. WTF. I NEED this for THIS weekend. Laurie, or Lori shave me a complaint telephone number to call, along with ext#3. THEY tried selling me an alert, I've fallen and can't get up necklace. I hung up and tried several times again, got a message this number does not work in your area. Hung up and redialed uhaul. Got Laurie, or Lori again although she claimed it was a different Laurie or Lori. She vaguely knows who I was and got me over to Parker, complaint department. She said they don't give out phone numbers for complaints, funny story so far? Soooooo I called motor supply, very kind, couldn't help me. Called VIP, ha! He asked, was this the Elm St location you had problems with? HA YES!!!!! Not the first time he had heard complaints. Corporate Uhaul said my parts were har the Elm st location so I tried to retrieve them. Jason said, uh, NO! They never arrived. Beyond pissed. They better do right. Wasted an ENTIRE DAY. Time ain't cheap. So disappointed. Weekend spoiled.

Hot water heater on my oil furnace went out Sunday of Labor Day week-end. My wife and I made do,…read moreuntil Tuesday at 8 a.m. We asked neighbors for recommendations and were told that Aaron Hamilton was their "go to" for all things heating. Called in the a.m. and left a message on an answering machine. He got back to me within two hours. Scheduled a time for the afternoon and he showed up on time ready to work. Pulled apart the burner and sensor, replaced a nozzle, and fired it up. We had hot water. Cleaned up the space, answered all of my questions, and was okay with me watching him work. Excellent! I have his business card and I am now a client.

I've had Aaron Hamilton Heating for furnace services for almost four years and have always been…read morepleased beyond words. I would highly recommend their work. They are fair and great at listening and making recommendations. They are also very professional and on time and very neat. I will have them do my AC /Heat Pump next year as well. Mary T.

Generally good and reliable. Had some hiccups over the years but we're handled by the management…read moreonce brought to their attention.

Everything and everyone is first rate. Truly the best company to work with. From the service…read moredepartment to the delivery all is great.

Spoke with Brenda today over the phone and she SORTED out several issues on my account. Great…read moreservice, had context on our account that pre-dated our ownership of this property/account... very, very helpful!!

Been the on-sight manager for 35 years and used Suburban propane since the very beginning. Have…read morebecome very familiar with office and even closer to the delivery driver....Dickie Jacobs. He contacts me upon arrival to let me know he's here and double checks any needs we may have. He's extremely through at his job.