Matthew and crew do excellent work. He is innovative and goes out of his way to find solutions that…read morework for you, and that work well. It takes a manager with Matthew's intelligence, work-experience and work-ethic to understand heating and cooling problems in different situations. With his background in both construction and heat-pump installation you will get the job done right.

Explained my options, gave me a very fair rate and job was done quickly. I would recommend them to…read morea friend.

very unprofessional i did big mistake to toch with the owner he is liar, never give him money…read moreupfront. two days job take him 3 weeks and not finish. be ver careful when you start complaining about job he starts calling you racist. i take hem to court. anybody need more info call 1-978-994-5895 all those pictures is how job was done after 3 weeks. show up (early)morning 10:30and leav 1:30 and this unprofessional guy its everything working perfect. this job looks to sombody like good job and i pay him $13.000 up front refuse showing me any invoice . no workers comp no liability insurance. like I said this case going to court

Mark came for our annual service. An outstanding and trustworthy individual. He is very experienced…read moreand answered all of my questions about furnace repairs and oil-tank replacement. He was thorough and accounted for every minute of his time. He let us know what charges to expect once he saw our needs. He also knows where to find the parts needed for an older furnace. I am confident that our furnace is in top form and running at peak efficiency.

Unreliable. Very convoluted communication. Doesn't respond to emails and texts after handing out…read morebusiness card. Makes commitments to work specific days, and despite several interem confirmation texts and emails from the customer, does not show up on the day scheduled, and does not give prior notice he doesnt plan to come that day. Mr. Spencer Hill's initial response on yelp was quick. My first impression was that he seemed cleancut and ready to do good work. He came over, handed me a card with email and phone number on it and said he was available Thursday and Friday. I said i would like to book him those days. He would give me an estimate. He sent an estimate. I said yes please. He took several days to get back to me, and then said he no longer could honor those days. He offere me monday. Although i had plan to leave the state, I again said yes please. I was only available to be there that week, and i changed my flight so i could meet him Monday. I sent some follow up messages. I sent a confirmation query the day before. He informed me the morning he was supposed to arrive to work that he couldn't come. Another problem is that he arbitrarilly wants to continue communication through the yelp platform, which is really just for finding businesses and sharing feedback. As a cultural norm, people communicate by phone, text and email for regular communication. It's weird to arbitrarilly move communication back to yelp after making phone/email/text contact. It's very odd to expect someone to use yelp like a texing platform on a continued basis. How would a customer even know to look there for ongoing messgaes? I hire a lot of workers and i have never encountered this before. It's especially odd after meeting in person and handing a customer a business card with a phone number and email on it. A business should take in to account what the customary mode of communication is, especially for the client base it serves. In particular, I feel strung along by this business at a very real cost.

Hands down, Spencer @ Pine Tree Handyman is the best handyman in all of Downeast Maine. Polite,…read moreprofessional, very skilled, punctual, and competitive on pricing. Go with this guy. You will not be disappointed.

We called with a boiler emergency on a weekend, when the temperature was going to drop very low. He…read morewas at our house in 20 minutes, he was very pleasant. He replaced a part and had our heat running in less than an hour. Thank you!!

I called and made an appointment for this past thursday. 4/13/2023. At 2:00 pm. They never showed…read moreup or called to say they were going to be late. I called several times and got no answer or call back from them.

Very reasonably priced junk removal. Good customer service. The owner is a decent guy, works hard.read more

Can't say enough positive things about the two men that came to work on my plumbing. Previous…read moreplumber was unable to correctly detect and repair issue. These guys were professional and got right to the problem saving me a lot of money if I had listened to the previous plumber. I highly recommend their services and I will use them again in the future.

After being stood up by two other plumbing companies in the area I finally had a good experience…read morewith Nichols. I called and they set me up an appointment that wasn't too far out. A few days before the appointment they called to confirm. The day of the appointment they had a cancellation and I received a phone call and they came earlier than the scheduled appointment which was great. They installed us a new hot water baseboard heater. Excellent communication and they did great work. My go to plumber from here on out.

I have used Nichols Plumbing over the years several times and all encounters were very positive. In…read moremy latest encounter, I had tackled replacing a faulty garbage disposal myself. All went well until I had to connect the discharge tube to the waste pipe. It was an inch off. I called Nichols and they made an appointment for me THE NEXT MORNING. When they came, the work was done very quickly and the amount they charged me was embarrassingly low.

Xl air was fantastic, had issues on the weekend with our gas furnace and Tim was at our home within…read moretwo hours of our call. Determining a new furnace was needed he ordered the new unit and was back out to install it as soon as he had it. Worked very hard and definitely knows his stuff. I like to give buisness to locals on the area as it supports our local economy. That being said I would Highly recommend tim and his company XL air. Fantastic work

We wish to express our gratitude to Tim at X L Air and your staff for a job well done. All aspects…read morefrom the engineering and installation to the duct work, furnace, hot water heater to the smallest detail to taking the time to cover the flooring and cleaning after the work was completed and carried out in a friendly and professional manner. It is reassuring to know that your company takes the time to make sure the customer gets what he / she pays for and in your case, more so. We will definitely recommend your company for any air conditioning and heating needs to all our friends and those who need your services. Thanks again!