Excellent! My go to person when I need a trusted opinion on repair and service call to buying and…read morereplacing an appliance.

We have been using Tom to repair our appliances for over 20 years and have always had the utmost…read moreconfidence in him. We trust him to be in our house alone and he has been able to fix anything and also tell us when we should get a new one instead of fixing one even though it means less money for him in those cases. We think Tom is terrific!!! Alice C.

Chris has been our reliable service repair guy for years. He has helped us with a stand-alone…read morefreezer, our ice-maker, and our oven. He shows up when he says he will, and does a great job! I feel very comfortable having him in my home. When we needed a part for our oven right before Thanksgiving, he came over as soon as the part was delivered to install it. I wouldn't call anyone else for my repairs and service!

Chris has been to our home a few times. He has fixed our dishwasher, the ice maker in our freezer…read moreand our noisy dryer. He was honest, knowledgeable and fair with pricing. Always showed up when he said he would. We will use him again for appliance repair.

Anthony responded to my email with an availability date. Called the day before with the time and…read morewas here promptly. Anthony repaired the freezer fan. He gave us info on the stove oven operation. He replaced the rollers and seal on the dryer. Then he advised the washer was on borrowed time. His repair estimate would exceed the cost for a replacement washer. We are still using it judiciously. Anthony gave us a recommended vendor who sells repaired kitchen appliances that would suffice to replace the washer at a resonable cost. We reside at seasonal property for 5 months so our desire to keeps repairs and replacment costs to a minimum. Thank you Anthony. You are on my call list when I need you again.

Anthony came to our house to fix our washing machine. It was a tough job, in a small space, but he…read moreexplained the issues in detail and was quick to fix them. I can't say enough about how efficient and pleasant he was to work with. I give this service a 5 star rating since I think he did a great job and I would be happy to have him in the future if need be.

My refrigerator was not working properly, so I set up an appointment. The deal was 119 for the…read moreservice call. If a repair was made , I would just pay for the repair and the service visit charge would disappear. The technician came, said it was worth fixing , and ordered parts. Took two weeks. He came back, installed the parts and said it was fixed and left. It still didn't work, with the same problem. I called and it took another week to send the same tech back who then said it was not fixable. He said I would get my money back minus the 119 service call fee. Fair enough. Ten minutes later after doing paperwork in his truck, he came back and said I would get a lesser amount because of the charge for parts. I said the parts were no good to me and didn't fix the refrigerator. I said take the parts and he said he didn't have time to take them out. He seemed to care less. I called and explained the situation to a woman in the "repair care" department. After hearing the story, she said she would recommend that the charge for parts not be deducted. However, they deducted the money anyway. So I was without that refrigerator for at least three weeks. The tech didn't fix it, choose whatever parts to put in that didn't work, wouldn't take them back, and made me pay for the parts. I'm not complaining about the ineptitude of the tech in saying it could be fixed, or the weeks without a refrigerator. I'm complaining about being charged for worthless parts installed by the tech. If they treated me like that, then they will treat everyone like that.

Technician, James, was efficient, explained things clearly and was very personable…read more very satisfied with service.