Sometimes, every time?, it is all about the service technician who arrives at your house. Mike…read morearrived on time and diagnosed the trouble with our well tank. He knew it was a well tank service call so he had a new tank and all the parts already on his truck just in case he had to do a replacement. Our tank was over 20 years old so we knew it was probably a goner before he even arrived. Mike replaced the tank that day and did a great job- neat, curious and explained all that he did. Mike even did a small repair to the well cap after noticing it was loose. This was our first experience with Ray Plumbing and we will call them again if needed.

We've called Ray's for about three different things now since we moved into our home about four…read moreyears ago. Including a cleaning service for our furnace and porta pot rentals. We've had a good experience each time. I especially appreciated the time the crew took on cleaning our furnace as it was badly needed. Twice we called the company after a service to ask follow up questions and they were very informative and professional each time. I recommend this company.

I'm giving this company three stars as the gentlemen that came to replace our pump were nice and…read moredid good work. Also, the owner himself was nice enough to call and discuss this with me so I do give them props for that. With that said. I have similar concerns to the other complaints regarding this company. Firstly, we were told on the phone that the cost was $90/hour. We are newlyweds who just bought our house and we both work seasonally, so in the winter money is rather tight. We also have a small well. When the company showed up there were two guys. One guy in particular seemed to be doing the majority of the work and we got the impression that one of them was training. They were here for a total of two hours(arriving at 9:03 and departing at 11:05, though the guys who did the job say otherwise). When they were finished we were handed a bill that was barely legible and nothing was itemized. Turns out, we were charged $175/hour for both guys. Understandable that both men would be paid, but why the difference between $90 and $85 an hour for the two guys when we were told that both of them were seasoned employees? In addition to that, they charged an HOUR at $175 for "travel". The owner told me it's 20 minutes each way to our house. I looked up their address, it's 15 mins at worst each way. I make the drive into town daily. So they rounded up a half hour at a price tag of a combined $175 an hour. Also, any company that sees fit to charge their customers that much for travel time for a thirty minute commute AND charges an additional half hour when they were here a whopping two minutes over two hours is not only not ethical but not trustworthy in my book. In that case they should be rounding down. At the end of the day, the receptionist gave us misinformation from the get go and they did apologize for that. The owner called us back and he was pleasant, and did send us a check a small portion of the travel time. In a whole, these guys did do great work, but should be more straightforward with their customers about the hourly rate and more fair when it comes to billing for travel time. Had we known it would be that expensive we would have gone with another company.

If I could give them a zero or lower on this rating I would! They have screwed up the plumbing work…read moreso bad with their shoddy work and incompetence that it's hard to say the cost it will be to restore the damage that has been done!!!! WARNING : DO NOT HIRE THIS COMPANY (they learn on the job at your expense)

Great experience with Dave's World. Had a heat pump installed. The estimating process was very…read morequick, a visit completed at the house within just a few days from our initial call. Estimate and install information was very clear, well done. The actual install was completed within two weeks and we were the ones delaying the work! Installers included a heat pump installer and an electrician. Knowledgeable folks. We added the WiFi component and it was a new app to the installers and new to us. App was glitchy. They stayed to make sure everything worked as it should. Highly recommend Dave's World.

The service department is understaffed and very slow to repair heat pumps even under warranty! The…read morecompressor died on my heat pump and it will be a month before it is fixed! They are constantly under staffed with technicians. It failed in November in Maine so it is cold.

When my wife and I closed on our home we received a "welcome to our town" bag from one of the local…read morehotels. I needed some work done but didn't know who to call. Then I found the card for K&K Outdoor Creations & Handyman Services. Little did I know about how the owner, Kevin Megno, would figure into the plans to update our older home. His company replumbed my home and eventually added a heat pump. He also gave me several leads to a company that took care of my electrical upgrades. I would recommend K&K to anyone who has a need for prompt, on budget, and on time handyman services and heat pump installation. Jacob

From the owner: Customer Satisfaction is our number one priority. All customers are important to us. We take on…read morejobs of any size. We are a ductless heat pump installer registered with Efficiency Maine. We are an authorized Generac dealer and can install and service your generator. We are a Viessman pro dealer and can service and install Viessman boilers. We will do most repairs in your home. We also build picnic tables. We are a state licensed plumbing, heating, gas, oil contractor fully insured.

Coastal Energy supplies our heating oil and maintains our furnace. On a recent Sunday, our furnace…read morewent out due to a faulty controller box. Brent came immediately and stayed for 3 hours to fix it- well into the evening. This is a fantastic company that I would highly recommend.

Their fuel prices are competitive. I decided to use them to service my furnace this year…read more Gentleman arrived and started talking about how old my furnace was and it was clear he was not familiar and tried to tell me maybe he needed to bring things up to code. After two hours he still had not run the system.He Seemed to work from a check list.and fill Out a report. Finally system ran and the price for cleaning double what I was used to. I was interested in a programmable thermostat to be installed and asked for a quote and recommendation on parts and time. His partner clearly did not know the difference between a volt and an amp and tried to tell me my circuit breaker for the furnace was not adequate which is totally wrong according to my electrician. His report on my furnace said something about a water switch. I have no water with my furnace. The estimate was $900 no details. For the installed thermostat. I called for explanation and was told to reply to their text which says do not reply!! Found someone who came out next day and charged me $300 for thermostat but said my furnace did not look like it had been serviced . In fact when he started it up it kept shutting down and he had to bleed everything. Terrible experience. Not worth saving a few dollars on oil for complete aggravation