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DDS Roofing

5.0 (1 review)

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11 years ago

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Bob Rogers Roofing - Bob Rogers Roofing CO logo

Bob Rogers Roofing

(8 reviews)

Similar experience to BJ's. Roof/gutters replaced round…read more2004. Pesky leak 1-2x each year during biggest storms. Started within a month or two of roof being replaced. Rogers team returned 4-5 times to attempt fix, but never fixed it. Then they stopped responding. I gave up calling. Just suffered through as it is a relatively minor leak, but over time it is becoming a problem. Need it corrected - especially now that it has leaked two times back to back with warmer temps melting snow this year. Called and left message, but no response. Bob convinced me gutter helmet was best solution for gutters high up on rear of house because of many trees on property. Bad choice - no one will clean gutters with gutter helmets on. Has been a major problem. No help from Bob. Thought Bob Rogers was a great company - everything was excellent ... until I needed after sale/install support. Moving on to a better roofer to address the leak. Should have done it long ago - dumb choice to go with B. Rogers.

Think twice, I left three messages after Bob the owner of Bob Rogers Roofing, 118 Washington Street…read morein Holliston, MA came to give me an estimate. The third message I left with Colby, the office manager, directly, and mentioned to her I called two times prior without a response. She seemed surprised but said she'd pass along the message. That means one of two things: 1. Colby is not doing her job, or 2. Bob Rogers doesn't really need the business. If it's #1, I feel bad for Bob, but if he's not following up himself on estimates he personally gave, then shame on him, if it's number 2., Bob, please then retire and stop wasting people's valuable time. Very disappointing.

Heritage Exteriors

Heritage Exteriors

(14 reviews)

So many 5-star reviews from Upton residents getting their roofs re-done by Kevin's team…read more. In my case, my 1980 Colonial would be getting its 3rd roof, so it had to be redone from scratch.. The team also fixed a leak I'd had in the garage for years, and also put on an excellent ridge vent and took care of some rot (replaced boards) on my soffits & trim. Our house has gutter guards - not installed by Heritage. When, in winter, i saw a problem with my gutters clogged/not draining, Kevin came over with his ladder, went up, removed the gutter guard, and cleaned out the down spout front and back of my house - for free... I had been calling around for gutter cleaning estimates (tough during winter) and one vendor pretty much said "you have to replace everything" without even seeing the job. (probably $1000 at least)... Then I called Kevin... Heritage has so many 5 star ratings for a reason.. and I'm adding mine.. Thanks for your professionalism and attention to detail. I would highly recommend Heritage. Great team Kevin....

DONT USE THEM trust me windows came in wrong installed anyway Kevin never returns your calls or…read moretext they replaced the incorrect windows but one you can barely open said he would get me another one eight months later still not rectified I paid him in full in good faith he would fix the problem not done yet with very to no communication with me I sent a compliant to the bbb his response to them was I wasn't a customer of his so I had to prove it by sending a copy of my receipts to them 13000.00 dollars later still not rectified good luck if you take a chance he will rip you off sad because we live up the street from each other if he will rip off a neighbor he rip off anyone if I could give no stars I would but gotta pick one he will act like your best Freind but after you pay him good luck he disappears

DDS Roofing - roofing - Updated May 2026

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