Love this place. I had a coat from the 80's Sergio made it a new coat that I absolutely love. They…read morehave beautiful things.

Helped me restore and restyle my grandmother's fur, and matched a competitive price I received from…read moreNeiman's. They also offered free storage my first year. Very pleased with how it turned out.

Still a five star review. This store on Michigan Avenue has been there as long as I can remember…read moreand it set to close in May of this year. We went in the other day and all the staff were nice and very professional.

It's not what you want neimans to be…read more In my experience, Niemans was always a place for luxury shopping. This store seems like a mediocre Macys. Middle of the road brands, used timepieces on display, shopkeepers on their phones. It just felt depressing being there. They would be better off shutting down this store to preserve the brand. I've always been a fan of neimans in other locations- let's hope this is just a Chicago experience and not a company wide issue.

OFF TO THE RACES We…read morewere doing some Christmas shopping at the 900 North Michigan shops when we came into this store. Our daughter loves old school fashion and we were drawn in by the derby hats. The owner was super nice and even encouraged our daughter to try on a few. There was a beautiful white one and the owner told us that our daughter was the first person to try it on. We learned that the owner makes all of these hats by hand. I found that amazing. Talk about having a hand crafted original derby hat for the next horse race. I'm sure people will be jealous and wondering where you got such a unique creation. This boutique store specializes in furs, cashmere, shearling, and silk products. They hand select products from Europe and China. All of the products are either handmade or machine sewed for both men and women. They also have a variety of coats and jackets including hats, scarfs, gloves and earmuffs. Everything looks really warm and perfect to make it through the cold brutal Chicago winters. So shop Local and purchase something unique. The owner was super nice and the store is easy to get to. The 900 North shops are offering free 3 hour parking with a $10 purchase. (Dec 2020) I love this deal because it makes me want to shop downtown. I really don't want to pay $50 for parking. I hope they continue this parking deal through 2021. Stay Safe Chicago!!!

From the owner: FUR:THER Clothing & Accessories is a women-owned businesses. We are a manufacturer and retailer…read more Our retail store is located on the north end of Chicago's vibrant Magnificent Mile- 900 North Michigan Shops, Level 5. We are professional in luxury Furs, Cashmere, Shearling and Silk products. We are responsive and carefully pick animal furs from fur farming where from different countries such as Europe and China. With our designers passionate, we delivery our products either handmade or machine sewing for women and men.

The service was more than I expected. The first cleaning of my sheared Beaver jacket didn't come…read moreout perfect. And they cleaned it again for me ,without any extra payment. They are very reliable And always want to please the customer Fanchon Simons

I did some review before i sent my bag to without a trace to get a quote to fix my bag. Once I get…read moreto the store, the lady told me that she had to wait for the owner to see if they could repair it for me , so the owner contact me the day after and told me that they can't fix it perfect. but they will try their best. And it takes about 4 weeks to fix it. And the quote of repair is $180. A fews days later, they called me and said the bag was ready to pick up. So I went there and pick it up today. Once I saw the bag, I am very disappointed of what they repair . I think it was overcharge of the repair price.

This place has some really great Halloween costumes/costume pieces right now, as well as all kinds…read moreof cool vintage clothing, like a lot of flannels. I went in on a whim and ended up finding a perfect Halloween costume. They have dressing rooms (i had to go find an attendant to ask to open one for me) and the prices aren't incredibly cheap but aren't too bad. I'll be back

I enjoy looking around in Chanel when I'm walking down Oak. As known the store is high-end. The…read morestaff were nice and available with any questions we had. The inside is really bright and everything is displayed very nicely.

I'll make this short & sweet. Store filled with beautiful luxury items presented by staff with…read moreghetto attitude.

The incredibly rude staff reminded me why I stopped shopping here years ago. I would not recommend…read moreunless you are the mood to be treated disrespectfully.

none of these people know what they are doing, they were just yelling and randomly walking away…read morefrom customers who they were helping. they couldnt properly ring things up and ended up charging much more than it was supposed to be. they were not polite, or even approachable. This particular store is one i will never visit again. I have never been treated so bad by employees, all of the customers were being very cooperative and respectful and all the employees were giving was rude comments and snarky looks. They only care about customers who clearly have money and if you are not someone who is dressed fancy and looks wealthy, they are of no help.

Before my appointment, I confirmed in writing with a RealReal representative that this would be a…read morevaluation-only appointment, completely non-committal, no onboarding, no signatures, no banking information unless I chose to consign. I confirmed these terms multiple times. I also informed them in advance that I would be bringing 15 bags. I arrived in the loading zone for my 2 PM appointment as instructed. The manager directed me to unload all 15 bags and place them in their intake area so the evaluation could begin. She then told me I could not stay parked there and needed to find parking elsewhere, despite my having asked in advance where to park and receiving no response. I followed her instructions exactly. When I returned, I was told I was late and could not be seen. The same manager who accepted my bags, directed their placement, and sent me to park used the time it took me to follow her own instructions as the reason to deny my appointment. The explanation then changed entirely. This was not a valuation appointment. It was a full onboarding session requiring personal and banking information, which is why they were unable to evaluate even a few of the bags. The exact opposite of what I had been told in writing. When I asked how they planned to evaluate 15 bags in one hour while completing onboarding, there was no answer. What followed was repeated pressure to leave my items there despite my having declined clearly and multiple times. My bags were already in their intake area. The terms had already changed. And they kept pushing. When I pointed out the discrepancy and began documenting the interaction, it escalated immediately. She said "no" when I asked to record the convo; hence, I took a photo, which is legal in a public retail space. The manager moved toward me and put her hands on my phone. When she could not provide any rationale for the misrepresentations, she loudly called security and had me escorted out. As I was already walking out the door, she followed me and loudly threatening to call the police, first over the photo, then claiming I was causing a disturbance because I turned my back to her, as I was actively leaving at her request. No one acknowledged the discrepancy. No one attempted to resolve it. The response to a legitimate concern was escalation, intimidation, and removal. If you are planning to bring valuable items to this location or any RealReal location, confirm everything in writing before you go. Once your items are in their intake area, store, warehouse, the dynamic changes. Update: Within hours of posting this review and submitting a formal complaint, I received an automated email from The RealReal informing me that my account has been permanently closed. No one addressed the physical contact made by their staff member. No one addressed why the terms of my appointment changed after my bags were already in their intake area. No one addressed the pressure I received to leave my items in the store overnight.

I have always had a wonderful consignment experience with Chicago RealReal. I have consigned with…read moreHaley Ross for years and plan to continue to do so because of of her genuine kindness, knowledge, and follow through. She always goes above and beyond! Haley arranges my consignments seamlessly from time of pick up (or drop off) to when the items go live on the RealReal website. The new RealReal boutique on Walton Street is very fun (and quite addictive) to shop. They showcase an excellent selection of jewelry and handbags that I adore. You could easily not even know that you were shopping consignment because the items are pristine and merchandised so beautifully. Chelsea and Julia are spectacular, and I cannot recommend enough for the chic style suggestions and assistance. I highly recommend Chicago RealReal for consigning and shopping!