Horrible customer service. Husband called on 12/30 and was booked before noon on 01/03/23. Plumber…read morewas a no show. Husband called twice and left a message on this date with no response.

This company is definitely top notch. I"ve met the owner and he is a really sincere honest guy that…read moredid a really good job with the work he performed. I would definitely recommend this company to anyone who is looking for plumbing services

Excellent service. Professional, quality work, reasonably priced, efficient and responsive. Needed…read morework done on an emergency basis on my standby generator and gas meter. They came out in the rain to make sure my repairs were completed before an upcoming storm. I've been looking for a plumber I can trust and I've found one. I now have someone to recommend to family and friends when they need plumbing assistance.

I have always heard not to trust lawyers, auto mechanics nor plumbers...they all LIE for a living…read more Well, I'm here to say I've met some great honest lawyers and m6 own son is a mechanic these days, but now...now I've found a plumber. I've needed to have some work done to connect my generator and while others were recommended, Kenneth came through with the best price, timely service, make that timely turn-key service and took care of us. He saved us money and helped figure out the best use of the parts we had, the needs of the system, and in about three hours, had everything ready to fire up. One happy customer that is ready for the freeze. If you need any plumbing work done, give him a call. I believe honest work for honest pay. Thanks for a beautiful job done well!

Ryan's Plumbing replaced my old water heater quickly and at a fair price. The work was excellent,…read moreand they explained everything clearly. They're definitely my go-to plumbers now, highly recommend!

Ryan's plumbing really helped me when I needed them the most to replace my old water heater. They…read morewere on time and completed the task in a timely matter. Quality of work was great just like brand new. The affordability of his service was one that certainly made me select Ryan's for the job. Very experienced and explained everything perfectly to non -experienced person like me. I told them they're my new plumbers. Highly recommended

Dependable, they take of issues professionaly, they showed up on time, didn't try to do more than I…read moreasked or charge me extras. Will only use them from now on.

They immediately knew the issue and professionally fixed it quickly. I would highly recommend them.read more

Everyone needs to know a great doctor and a great plumber and I have found my great plumber. I…read moremessaged Aberle on Monday and scheduled on Tuesday for Friday and this morning got a text with pics of who was coming and when. He called to update me and explain and answered all my questions. The jets were not working in the whirlpool tub at my rental house. I was worried it might cost twice as much or more (in which case i would have had a contractor take it out and put in a standing shower) but Josh had all the info on cost and options for me once he was able to reach the pump. Fortunately for all involved, I have been through an electrical repair before where it was the least invasive and disruptive to "open the wall" so I wasn't freaked out by that. He made good clean and tidy cuts which will be easy for me to float and repair. He also took care to protect my new carpet there and respected my time and my property. The office staff I interacted with were always polite and very responsive. That's huge to me as well as keeping me informed because I have no time to spare ever. Great job Aberle. I am glad to be a client. Great value on my repair and wonderful customer experience. P.S. For me the mark of quality vendors is when the free estimate hits a snag (like we cannot access the area needed to diagnose) and they immediately stop and call me with what it will cost to proceed and tell me before I ask that that fee will go toward the repair if I elect to move forward, all BEFORE proceeding. Reputable companies aren't doing this to "get more money out of me/you" They are doing it because their time and skilled labor is also money and if they get the answer and you want a second opinion or to defer repair (or do something different as I may have) they still did work for you. Be a good client to good contractors. They appreciate it too :)

OUTRAGEOUS PRICING. Wanted $300 to show up after 1 pm in the afternoon. Just to show up. Claimed…read moreafter 1 pm is an emergency fee. I would rather set my house on fire than use these scammers.

As a repeat customer, I wouldn't recommend Damon Hinson to anyone! I should have run like Forrest…read moreGump if I knew that he is a scam artist to begin with. I was too trusting and loyal to Damon which was a mistake! Damon accepted the job to unclog my atrium drain but was unable to finish it after 3 days (around 8 hours) being at my home. The worst news is that he took my $780. He ignored my demand letter that I sent on 7/23/25. His deadline to pay me back was 7/25/25 before midnight. Complaints against Damon had been filed with the Texas State Board of Plumbing Examiners and Houston BBB since he refused to refund my $780. Damon had been lying to me since 7/16/25. Red flags were all over the place. He came over to my home in the late afternoon around 6pm without investigating the issue with me before giving me the estimate. When I tried to pay him using my credit card, he said no! I wasn't protected when paying him by cheque. He knew how to screw me up pretty well. Damon was attempting to make me pay him another $780 on 7/17/25. He told me to cancel my cheque payment and wanted me to Zelle him the $780. Chase Bank told me that he cashed the cheque already. He said he had no idea that he had cashed it. That was a crime! Damon was very incompetent because he kept telling me that my atrium drain is tied to the sewage line which is untrue! On 7/18/25, the other plumber (who was my 2nd opinion to bust Damon's lies) had confirmed that the drain outlet is in the community shrubs in front of my home. I have proof in writing by this plumber. My HOA had acknowledged the issue. On 7/21/25, it was Damon's last chance to unclog the atrium drain, he told me that he had to look into my sewage system. He kept saying that in order to unclog the drain, I had to pay him another $500 something in order for him to keep going with this job. At this point, he only cared about providing more services for more money! He truly was clueless. He kept bringing up that he smelled poop at the atrium. What an idiot! If I let him run the sewage clean out, he will damage my home! At this point, I immediately declined service for the 2nd estimate and told him to leave. I caught Damon in the lies over and over! He had been telling me, my family and the rest of his customers that he is a master plumber! Per the Texas State Board of Plumbing Examiners, Damon has a journeyman license. I couldn't trust Damon anymore after all. I am very pissed off and stressed out because it is surely very dang hard to trust any contractors these days! I no longer want Damon as my go-to plumber for life. Whoever is trying to consider Damon Hinson for any plumbing work, forget "the benefit of the doubt"! Stay the heck away from DH Services!

I needed a water heater replaced in a condo and got estimates from some of the big name area…read moreplumbing companies for ridiculous money. I thought I would try a local small business and put out a request on Yelp. Within 5 minutes I got a call, and Damon was at my place in a couple hours. He charged a fair price and got the work done the next day with a high quality commercial brand. It was quality work, the install went as planned, and I wouldn't hesitate to call them again with my next job. They are a small business getting started, and they really want to earn your business. I couldn't be more thrilled with how it all turned out. It's important to support local, independent businesses!

I had an issue where some of my ducts downstairs weren't blowing any air. Ballew came out and,…read morealthough they weren't able to fix it right away, they were extremely dilligent and were able to get it working in the end. The cost was also reasonable. You can't go wrong with these honest hard workers.

It had been almost 15 years so it was time to replace our gas water heaters…read more Water heaters had started to make that loud knocking noise which is a sign to shop water heaters. I looked online and called and got estimates from several plumbing companies and then found Houston Water Heaters. I called and was greeted by Lisa whom was so nice and listened to my needs. I told Lisa that I needed an estimate for 2 gas water heaters that are located in the attic of a 2 story house. ( attic & 2 stories at time are extra charge) Lisa transferred me to talk to a gentleman named Steve, which In continuing our conversation I found out was the owner. Steve answered all my questions and told me more than the other plumbing companies had told me. Steve and Lisa listened to ALL my questions, which to me is important. I decided to put my money and trust in Houston Water Heaters as installing Water Heaters is ALL they do, so I felt confident that they knew what they were doing. I got an estimate and added the install day to my calendar and waited. On the day of install the 2 gentlemen called to give me an arrival time. They showed up, did the install and got us up to code with the guild lines of the city that we live in. Daniel & Zach did a great job and we got a 1/5 year warranty included in the price. We paid when the job was done and we are happy with the job they did.

We have used them twice to replace 4 water heaters total. We probably need one or more replaced…read moreagain and I highly recommend this company. They were professional, punctual, informative and did great work. They also cleaned up well when they were done. It has been about 10 years and I hope they are still the same. Their prices are about the same as others...meaning they are competitive and not too high.

Excellent communicator. He was fair, honest, and average pricing. I have referred them to friends…read moreand family.

I had issues with both toilets, thankfully one was partially functioning but the other had…read moreoverflowed. I'm so thankful for Cheaux Plumbing! My issues were resolved quickly and my family is happy again. Warren was fast, professional and reasonably priced. I'm so thankful for Cheaux Plumbing and would recommend them to anyone looking for quality plumbing.

Update from last review..... no one ever showed up to finish the work. I've since found out that…read morethe reason why the pipe continues to leak is because the entire Pex line needs to be replaced instead of being cut and having a coupling installed. They cut corners by improperly installing the coupling instead of replacing the whole pipe and wanted to charge me as if they did the work correctly. To lie and say they would return to finish is unacceptable. They knew I was on to them, which is why they never returned. It's sad that they have run a great company into the ground when they took over!!!!

Tried doing a DIY , and needed help after mess up. Called them that morning to set up a…read moreappointment. They arrived later that day , since they were in area. 2 young men , both friendly and asked about problem . Summed it up repaired one handle shower, cartilage was broken off in pipe. Price was reasonable , I had the part so it made it cheaper. So note if you know the problem, and can get the part it will save you some. Satisfied customer because we can shower/bathe once again , without that worsen drip that turned into a mini waterfall.