Very very pleased with our experience with Louis and his team. We had some black mold in our…read moregarage from a 40+ year old refrigerator with failing seals. We called over the weekend when we found their information and setup an appointment for a free appraisal the following Monday. We were given a window starting at 8 am and Louis showed up at 7:45! Within just a few minutes he confirmed it was in fact black mold and they would be able to help us. He described what the process would be like and provided a quote. We attempted to obtain a second quote, but never received a response back from the second company, which is fine because they wanted $200 just to come out! We called Dry More back Thursday and they were able to give us a Saturday appointment. His team of technicians were very prompt, friendly, professional and knowledgeable about the issue and how to prevent it from happening in the future. They had the sheet rock removed and everything cleaned and wiped down within 2 hours. They had to leave behind equipment to properly dry the area that needed to run for 24 hours but his tech offered to get approval to come back Sunday to pick everything up, even though they don't work on Sundays. I appreciate the quick response to our situation which could have been worse if we waited much longer to take care of it. I hope we won't get into another situation that will require this type of service, but if we do, I'm definitely giving Louis a call.

With in hours of calling for a free estimate, they came to my property and assessed the damage. The…read morefollowing day, they began the process of mitigating the water damage, and they're very efficient, transparent, and informative. Not only are they top-notch, their customer service is beyond exceptional (Matthew and his crew are amazing!)

They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

Everything went smoothly from the cost, to the preperation and the execution of the project…read more Excellent experience.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

This was an amazing company to work with. They were on time , very professional and the area was…read moreleft in perfect condition when they were finished . I've never had a company leave a work area so clean and picked up before !! Updated me with the daily progress and always kept in touch if an issue arose . Would definitely recommend!!

Eliran came at the same night of the request and stopped the leaking from making more damage. The…read morenext morning he set up all the equipment and very quickly the problem was solved. Price was very reasonable (I got few other quotes, all were higher). I will definitely going to use this service again if needed. Thank you.

From the owner: We specialize in water damage mitigation and restoration…read more At "Best Water Restoration" we simply aspire to be the best service provider out there! With the Best People and Best Practices - you'll Have Less Stress and Less Loss, in Less Time. As a local company, we understand the local climate very well. So whether it's a freeze, a flood, a backed-up pipe, or just a busted supply line, we'll take care of that water damage aftermath. Call Us Today (832) 736-2660 24/7 Water Damage Emergency Services

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

worst ever service for me. if there no star options that's what they get…read more One week after the work completion still no invoice to my insurance company and no one cares... I can't start my remodeling without that invoice - not sure if that is a way for them to push repairs on their companies... Very disappointed and exhausted after three day of calling their office.

UPDATE: after posting this review, someone from United Water Restoration did finally contact me on…read more2/14/22 and refunded my deposit. So giving them one star back for that at least. United Water Restoration came to my house on 1/12/22 and gave me a quote to clean all of my vents, took a deposit for half, then called me the next day to say they didn't quote me the correct price and it would be more than double what they originally quoted. I told them I was not longer interested and asked for a refund, which they agreed to provide. I've called them three times since then because they still have not refunded my money.

Carpet cleaning job was good. Def got most of stains out and carpet looks way better…read more I am giving them a bad review due to that the customer service was absolutely terrible. Was told from the beginning that the price would be $49.99 for the living room and $20 for any additional room. I needed my living and dining room cleaned. Also, we were told that furniture would not need to be moved bc they would move it. Only small things needed to be picked up off the floor. We were cool with that. Price went from around $80 to $150 then down to $102. My boyfriend and I asked many questions and the employee was not clear on his answers and it did not make me confident in the price or service. Cancellation fees even jumped from $30 to $80. After more discussion and questions the price went down to $102 and we proceeded with the service. We were told that we did not have to be there and that it would only be about 30 min. We did not receive a call when the service was complete. My apt was unlocked for an hour. Upon returning we noticed that the couch was not moved and the carpet underneath was not cleaned. We called and rescheduled 3 TIMES to have the employee come back and finish the job and he has still not come back. Overall, Carpet looks good , but customer service is a deal breaker.

DO NOT USE : I was quoted $69 over the phone, but when they arrived, I was suddenly told the…read moreservice would be $193 because the $69 "doesn't clean." That makes no sense--so what exactly does the $69 cleaning do ? I declined the $193, and in the end, the $69 service was done, but my couch was damaged in the process. I pointed out the damage to the technician and tried multiple times to reach the owner. When I finally got through, his only response was: "Well, what do you want me to do?" He took no responsibility, offered no solution, and even suggested I deal with the cleaner directly. He never asked for photos, showed no concern, and repeated the same dismissive line. This company delivers poor service, damages your property, and refuses to take accountability. Terrible customer service from top to bottom. Do NOT use them.

Xtrm Restoration did an outstanding job with fire damage cleanup. Their team was professional,…read morethorough, and very supportive during a difficult time.

I wish there was 0 star . Horrible company . They are untrustworthy ,and will rip you off . I made…read morea down payment of 15k and they never came to my house to give me service for that money ,and have refused to give me back my money . This is daylight robbery . If you have money to throw around go to them . I hope they get what's coming for them .The company has professional liars , the good ,stand up people all quit and left ,the 3 left are goons and thieves who speak the same language . No work done , money taken and now your pleas and calls , are ignored .Tomorow ,tomorow ,next week has turbed to months . Homeowners beware !!!!!!! You are warned !!!!!!!

Can't speak on there work but the guy they sent out name Jonathan, for an estimate, loss them some…read morebusiness. Appointment was on October 29th. and he stated you'll receive a estimate in 72 hours. Sent him a follow up message on November 9th and still haven't received an estimate. Texas Estate construction came out the same day on the 29th and I Received a estimate on the 30th. That's who I'm using for my home renovations.

Very professional, great work and definitely would recommend. Above my expectations…read more If you need remediation, repairs and or install ; they will do a great job.

"...they all have been easy to work with - knowledgeable, forthright and very pleasant."read more

From the owner: We are a full-service property damage restoration and construction company offering fire damage,…read moremold damage, and water damage restoration in Houston.No matter the extent of the property damage, you can be sure that when we're done, you won't even be able to tell that there was ever any damage. Our services go beyond restoration, we also offer content packouts, dumpster rentals and more. We truly are the only contractor you need to call.