I made an appointment on Saturday for first thing Monday morning after minor damage on my car. I was expecting great service since I received a quick response on Saturday with some information. I took my car in first thing Monday and was told I'd have an estimate emailed to me by noon. After not hearing back, I sent an email to make sure they had the correct email address and still did not receive a response. I was able to get a quick quote from a very reputable place that I went with instead yesterday afternoon. This morning, someone left me a message asking if I was still interested in have my car repaired. That was not a big deal. The problem was that I called to let them know I had never received a quote. The woman that answered the phone was rude and dismissive. She said that a quote was sent. I assured her I never received on and double checked my email. She was very rude and insisted I was wrong and that it was sent. I don't mind if someone made a mistake. What I do thing is wrong is instead of apologizing and asking to resend it, she was rude. There is a lot of competition and places with better review. I would think that you would want to try to retain a potential customer. read more

Excellent customer service and super friendly staff. Ask for Kevin! He really took care of me. Such a great guy. The location is super convenient too, as it is right across the street from IKEA Burbank. Just a few minutes away by foot to kill time if you're waiting on them to finish up work on your vehicle. read more

Yeah, I'm choosing not to do my body work here. I have a Tesla Model 3 and came for a quote. I was a bit earlier than my scheduled time (1:00) and was told that all of the estimators were at lunch and that I'd have to come back at 1:00. Really? It seems super inconvenient that they can't schedule estimators to be available between 12-1 when most professionals would be able to come to get an estimate during a lunch break. Four estimators came back right around 1:00. I showed the estimator the work I needed done and he didn't take any pictures. Just made a couple of notes and said that I'd get a quote by the end of the day. It literally took no more than 5 minutes for that process. I didn't get a quote that day. I didn't even get one by the end of the week or month. It was December and I'm not in a hurry so I called early in January and asked about the quote. There was no record of my quote or that I had even come. Annoying. So the person who answered my call said I could send her pictures and that she'd get me a quote. I questioned that seeing pictures was enough, but whatever. I sent the pics and got an astronomical quote by the end of the day. Clearly, DC is used to a lot of business from people who go through their insurance. Thanks, but no thanks. read more

Unbelievable service, Brought my damaged Tesla in to get estimate for repairs. I did not have an appointment but the GM Jose Giovanni took a look at my car anyway (at the end of the day too). The next day this man had a repair part ready for $200 cheaper then what any other body shop was estimating (If they would even be able to give me an estimate within the week). I brought my car in and he had it fixed, cleaned, and even filled the tires within the hour. Very top notch establishment I will absolutely return for any future Tesla repair needs. read more

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Awesome customer service, pleasant and welcoming atmosphere, and wonderful staff to go with quality work! Isabelle Artinian makes sure to clearly communicate with the progression of the car repair step by step, which gives you a peace of mind during the process. I will take my car here again and again while recommending this auto repair shop to anyone who needs work done on their vehicle! read more

Last year I brought my model 3 in for repairs after an accident on the car's front left fender area. It wasn't drivable after the accident. It took about 2-3 months for the repair. Upon pickup, I found a few minor issues with the car. A notable one was a missing bolt on the fender they replaced. A few days to weeks went by I noticed my front left camera, where the fender was replaced, would go blank, and anything that used that camera was disabled. After bringing it back to fix the issue, they replaced the camera module. This issue persisted, and they told me to take the car to the Telsa service center and have them repair it; they would change the camera harness. Tesla went ahead and replaced the camera instead, which DC autocraft paid for. After this issue continued, Tesla changed out the harness, which I paid out of pocket for when DC Autocraft told me they would pay/reimburse the cost. I emailed them the invoice, and they have yet to email me back. A few months passed, and another issue arose when it rained. My wheel speed sensor would cut out driving to work. Everything that uses that sensor went offline. So yeah, that's a safety issue. By experience, I decided to monitor the problem since I don't trust DC Autocraft to fix it, let alone pay for this. The wheel speed sensor would work fine when I was dry, but another rainy day came, and I had the same issue. I looked into the issue and noticed that my senor cable was just held together by electrical tape, and the wire was barely twisted together. I came to find out that this cable had ripped off the connecter from the accident and had FAILED to replace it. I soldered the cable together and heat shrink with waterproof heat shrink tubing until a new wheel speed sensor/cable came in from eBay. Then recently, had to add coolant to my car and found that multiple clips were either missing or broken. The conclusion to all this is not to trust DC autocraft. They have poor attention to detail and lack accountability for what kinds of cars they usually repair. I would not take my vehicle there again, let alone recommend this place. read more

My new car was scratched to bits by a metal pole during a Santa Ana windstorm. I was devastated! The dealership recommended this shop and I took their advice. Unbelievably GREAT!! They were nice to talk to from the start., professional and friendly. They took my car immediately and began work. They always sent email to update me on the time line and progress. They answers all my questions on the phone too. I got my car back earlier than expected, in new mint condition. I put my complete trust in them and they did not fail!! They even complemented me on an item the insurance company refused to cover. They are ANGELS!! Nothing short of!!! . So grateful I was in good hands. read more

This is the best body shop in LA! Workmanship and customer service is unparalleled Just based on the number of VERY expensive cars under repair, I don't think I'm not alone in this assessment. My wife and I both drive a Tesla and wouldn't trust the repairs to any other bodyshop. Sadly, we've had to have body work done 3 times in the last 5 years. Their proximity and relationship with Tesla make for quick and accurate repairs. Also, during COVID, they were willing to start repairs within a week after my accident, while Tesla said that they would not be able to schedule the repairs with their in house service for 3 MONTHS!! I especially have to give a shout out to Isabelle!! She was always in easy contact, whether by phone or email. She would send me updates about every 3 days on the status of my latest repair, as it to longer than normal due to the supply chain issues caused by COVID. Management, receptionists and workshop employees are all courteous and knowledgable. Such a great company. Thank you again DC!! read more

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Took the wife's Volvo XC60 T8 for what seemed to be a minor touchup of the rear bumper, which was slightly scratched when she put her car into reverse and heard a BMW motorcycle fall over since it had been parked resting against the back of her car. There was a slight gouge in the left front wheel, which we asked to have the wheel polished out to remove the scrape, but later we were told that they had to order a new wheel and had to repair the suspension and inner fender. When we went to pick up her car, the custom four tail pipe stainless steel exhaust system was missing as were several of the enameled Swedish flag ornaments that had been pried off from the interior of her car. The final bill was almost $10,000, which was truly amazing since she had hardly moved but a few inches before stopping and there had been hardly any visible damages and the front end seem limited to the scrapped wheel. On return, as to the front repairs, we noticed that the inner fender was loose and had a rubber band holding the inner fender to the bodywork. A rubber band. When confronting the shop manager, the response was "That's the trouble with today's labor market and that's the best we could do." He blamed the muffler shop for losing our custom exhaust tail pipes. read more

My car was involved in a hit and run. Submitted my claim with my insurance, reached out to my Audi advisor and they recommended DC Autocraft. DCAutofcraft works directly with Farmers Insurance, so if you got them, you're in luck (less work for you). They had my car out in about a 7 business days. Highly recommend. Justin helped me out, the whole team made this a seamless process. Thank you guys! read more

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Update - recently, my passenger window won't go up/down and therefore the pass. door won't open. It is an issue clearly related to the work that they did/didn't do on my GT3. I called DC Autocraft, and was told that they have a new GM, and that things "should be getting better". I traded emails with him, and now he is ignoring me. I have since found a shop which is much more capable and responsive, and at this point I am happy to pay out-of-pocket to have this corrected. Again, 2 stars only because of the very senior guy who did my painting, who has since retired. Rusnak is demeaning and degrading itself by affiliating with DC Autocraft. read more

DC Autocraft has perfected the art of body and paint repairs on Lamborghini's, Land Rovers, Bentleys, Jaguars, Tesla's and other brands of high end automobiles. The shop itself during my personal tour with Kevin was impressive. The staff are actually craftsman skilled in the repair, and painting to bring each automobile back to factory fresh condition. Kevin is a stand out at DC Autocraft. He provided all of the answers to each question I asked. He delivered on each promise. 1. Excellent repairs 2. Extremely Clean shop 3. They only use Original OEM parts (including clips) 4. Friendly staff with quick responses 5. Clean, organized shop 6. Automobiles are delivered perfectly detailed 7. Top notch craftsmanship on staff to return your automobile to its former glory. The shop itself is factory authorized for repairs in Land Rover, Bentley, Lamborghini, Tesla, Audi and more. Be sure to ask for Kevin as you will find he will provide the best possible service. Call me impressed. read more

Brought my GT3 in after getting a recommendation from the Porsche dealership. Extremely picky about who works on my cars, so wanted to find a good shop with experience. This place is well organized, and does a lot of work on aluminum-bodied cars. Aside from many Teslas my GT3 was one of the lower priced cars there. Due to parts shortages and needing shipping from Europe my car was in the shop about 3 months. Received almost weekly updates with status from the team at DC Auto Craft. This is the place to go in SoCal if you have an unfortunate incident and need a body shop for a supercar. read more

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If you drive European vehicles, I highly recommend this place to fix your vehicle. After I was rear ended by a hit and run driver, they have fixed my vehicle. Isabella gave me a progress update on Tuesdays and it was done in a timely manner. What I loved the most about was the updates. My insurance company was trying to send me to a caliber collision, which happened to be the worst collision center I have dealt with. Nobody knew what was going on with my vehicle. Unlike them, Isabella kept me informed about shipment of parts to the repair time frame. I would use this company if I ever have any accidents with my Porsche or my Audi. Excellent company. read more

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Very professional in any way All the employees are very helpful and they always keep you posted with your car I would recommend to anyone who needs work on their cars read more

Nice, competent, knowledgeable, caring people, providing excellent customer service and repairs. They make everything easy for their customers. Really appreciate all they did to help me. read more

I had a completely positive experience with this business. I keep my BMW in tip-top shape so when I spotted a ding in the front spoiler, which joined various other minor scratches and rashes collected there over the last five years, partly because the car is lower than stock, I went looking for a top-class body shop. That's what DC is. Starting with Stephen Fištrović, the staff were utterly professional. The bumper assembly was removed, all imperfections repaired or buffed out, then it was painted, reattached and the car was ready in a week. This might seem like a fairly long time but I'd rather be without the car for a few more days than anticipated if the work is flawless, and it was. They are probably not the cheapest but if you want good work done on a high-end car, look no further. read more

DC Autocraft - Restored front bumper assembly - Auto Repair Near Me - Burbank, California

I love and value my car; I am also very careful where I park and I try to stay away from wreck less drivers and ghetto cars (no offense). Unfortunately, someone reversed into me and I had to figure out where I can take my baby and get it fixed like nothing ever happened. I took my car for a 25k service at Rusnak Pasadena Jaguar for her first time and asked the team there for a body shop. I was then introduced to Kevin from DC Autocraft who is an awesome representative of this company; and my hunt for a body shop was finished. Within the first couple minutes of our chat, I felt very comfortable and decided to take my car here. Kevin was very knowledgeable and answered my questions followed by a portfolio of the repairs the company had done. I feel this company is very professional and they don't hide anything or Mickey Mouse any repairs. From now on any vehicles of mine or my family's will be coming here, To have peace of mind that the repair is just as good or even better than when it was done at the factory is priceless. Thank you Kevin and DC Autocraft. read more

DC Autocraft - Auto Repair Near Me - Burbank, California

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To say that I am particular about my BMW is probably an understatement. I frequently asses any potential damage and keep it super clean, low miles and running properly. Couple weeks ago I noticed I had a good sized three inch scratch on my back bumper from an unskilled driver bumping in to me while parked. That day, I brought her to three different places for estimates. Justin at DC Autocraft was the only person out of three estimates to give me a real full invoice by email. Honestly that was just the beginning. He and I spoke for a while a couple weeks before I brought the car in to get fixed and as far as any of the details of the car and exactly how they would repair it., that was all explained in detail. Also, the length of time was spot on from what he told me the day that I brought the car in the first time. Two days ago I brought it in to get the bumper scratch repaired. Today it was ready and looked like it rolled off the showroom floor last year. No signs of damage or paint scratches. They even buffed out a small nick in my back driver side door. In essence what I'm trying to say is that Justin and the whole team at DC Autocraft goes above and beyond to do quality work for your foreign car. They are certified in any foreign you can think of: BMW, Audi, Porche, Tesla, you name it, they are certified to work on it. I am super thrilled and I'll never bring it anywhere else. Justin brother I can't thank you enough! You and the team are fantastic! read more

Stay away from this body shop. It's true that they do a shitty job. Certification means nothing to them. Your mom and pop body shop can do a better job. They are very unprofessional. Very poor communication by Justin. Save yourself some trouble. Save yourself from disappointment. Save yourself some money. They'll charge you extra unnecessary expense and won't honor their warranty. And it'll take forever before you get your car. Too long that they returned my Porsche with a dead battery and will not have the courtesy to tell you that by the way once you get your car home you won't be able to re-start it. Do not get your car fixed by this body shop. Stick to your dependable mom and pop body shop. Is the new Porsche Chrome Headlight Trim imaginary or is it visible only to your eyes?? As you can see from the pictures, it is not there!What calls/emails are you speaking of? Are they imaginary too?? We've had to bring it back twice due to your "detailed repair", wasting our time!You had over a month. Shoddy job. Next time, investigate before you respond. read more

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A nightmare bodyshop (Authorized by Porsche). When the car was delivered to me it was outside in the rain. Nobody did a walkthrough to show me the work that was completed and UNCOMPLETED on the car. I have line items on my invoice that I paid for that they did NOT complete. What kind of shop does business like this? This shop had a simple front end paint job to do and they messed up my car in the process. Then they left it to me to get it fixed on my own! Also the car took nearly 2 months to finish for minor repairs! They said it would be a couple weeks maximum. They stated they would do work that was not done and they charged me for it too. The bill was $9000 and they did about 80% of the work stated in the estimate. The doors were supposed to be blended to front fenders and there are many scratches still on the door that they stated they blended. They tried to fix the mistake they made then told me that I was on my own after they emailed me to tell me that my insurance company would take responsibility. This was a lie. I called my insurance company that they stated that this was not on them since the body shop made a mistake. The GM never reached out to me the entire time I was having these issues, instead stayed quiet and wished I would just go away. I also have horrible orange peal on my front fenders. from the work they did. GM called me after I threatened to call the owner and he basically said he would be happy to go to court over this... Response is below my answers under --------------------------------- 4/3/2019 "We document every car that comes in with both photos and video. " If that is the case. Then show me that my windows did not work and side mirrors before you started work on the car. "We were especially thorough with your Porsche since it has aftermarket parts. " Aftermarket parts are news to me. I owned it from the date I bought from the dealership. I never installed anything on the vehicle. So I am unaware of that, nor am I aware how that is tied into the windows and doors from you replacing the window regulator which is what you said you needed to do to blend the doors, which was a complete lie because my doors look like shit! (view images below). "We also run a pre-diagnostic scan on all vehicles before going into any repairs. We keep these scans in our records and yours clearly shows numerous open circuit codes. " If this is the case.. Then show me that evidence. I never was told about any codes until you had problems with the windows and side mirrors. It seems like if you are the customer service person why are you crawling from under a rock now.. Where were you in the last 2 months? "Let's be clear about the work completed. We completed body repair on your Porsche 911 as agreed and attempted to fix your aftermarket fog lights that were poorly installed (which has nothing to do with our body work) for free" I never had installed anything aftermarket on the car- I agreed to replace the fog lamps per the suggestion of your employee Jonathan with OEM front bumper and fog lamps out of pocket. Your suggestion that this is causing the windows and side mirrors issues is the complete opposite of what the dealership Rusnak is stating... I think you need to learn more about the problems before making blanket statements. I don't think you were briefed enough on what the problem is and what happened. "When we were unable to fix the said aftermarket fog lights, you suggested that we should get your insurance company to pay for it even though it has nothing to do with your insurance claim. I don't have aftermarket fog lights - I requested that we replace with OEM only. If I find out that you put aftermarket on this car I will report that as well. I stated OEM parts only and I was billed for that. "This would be committing insurance fraud, which is illegal and not something we do. " No one asked you to do anything outside what you were supposed to do and what was paid for. Almost $9000 was paid to you in repairs and I agreed to pay out of pocket half of what my insurance company paid for. I had no issues paying out of pocket but for the work done as I paid out of pocket. "Since we were unwilling to submit a fraudulent claim, you threatened us with lawsuits and a slew of bad reviews. Then you offered that this could all go away for $1,000. This is known as extortion. We will not be a victim of this either. " I posted my reviews online because the GM refused to return my many calls. Your idea of customer service is delivering a car to a client on a rainy day outdoors.. GM not being involved unless he has to and doing subpar work and not honoring completion of work. The Porsche plaque on your wall does not mean a thing! read more

ZERO STARS! (But I can't give a zero.) Not a BBB business. That in and of itself should speak volumes! You see, I baby my cars. I garage them. I take care of every single thing. Nothing ever gets missed. They're always in perfect working order. Last year, my wife had a fender bender and I took her car in for repair. After they did the repair they called me to interrogate me about a faulty side-marker from the front where the impact had occurred and I had to put my foot down that it was accident related; only then, they went back to the insurance adjustor. Then finally when I picked up my car, I noticed the next day that the blind spot sensor was not working and I told them and they said they took the car to the dealer to be reprogrammed and I should go to the dealer. I went back and the dealer and they told me the sensor was burned due to a power surge which probably happened while it was at the body shop, they denied the charges and I needed my car and I was tried of having it sit at the dealer. $1300. Then as soon as I picked up the car from the dealer, literally as I am driving off the lot, the navigation system is acting weird. I took it back and they diagnosed and the navigation system was burned out too. $4500. I called and tried to reason with them so many times, so many times. They first avoided my calls. Finally, I got a hold of the GM who had ZERO customer empathy and tried to blame it on my being overseas for two weeks and that supposedly I jump started the car leading to the power surge - PE-LEEEASE. I ended my call with "I'll see you in court." I was going to file a lawsuit in small claims court, but life got in the way. But that's okay, god has blessed me enough that that $5800 won't put a dent in my life, but I hope he sleeps soundly at night with a clear conscience. In the end, this shop has lost me as a customer forever. I am still young and I have a family and there will be other accidents - that's life. But they will never have my business again. I will never refer their shop again - as I am doing now. So, don't be fooled by all the certificates on the walls; it's all lipstick on a pig. I used to think highly of this shop but behind the plastic smiles and worthless Workmanship Guarantee Certificate they give you, what you find is just hot air. read more

What a waste of time. My husband and I made an appointment to go get an estimate at this Farmers approved body shop. They gave us an appointment at 3pm. When we got there an employee that was already outside said that everyone is on their break right now. What? Why? Waited about 15 minutes for Justin to come outside and take a look at the car. He came out and did a thorough inspection of the car and took contact information down and said he will email an estimate later today or tomorrow. A few days passed and we got nothing. Weekend came by so we called the following Monday. Receptionist said he's busy and to leave him a message. So we did. 2 days passed and still nothing. We called again and was told he's with a client and to call back. We did a few hours later, but he had left early for that day but he told the receptionist to tell us that he will send the estimate the next morning. Surprise. Another few days passes and we tried to call again, he was busy again and was told to leave a message. Receptionist ignored the fact that we've now been trying to call several times to get a response as to why we cannot get a simple estimate forwarded to us...not only that, but a simple call back to all calls or messages also. Called Farmers and told them the situation and they said they will call them and figure it out. They mentioned how this is unusual for any body shop to do this. The next day I get a call from my adjuster literally bashing on the body shop saying these guys are a joke with what they're doing. He's saying that they don't want to give me the estimate without having the car there to tear down because they're afraid I'll take their estimate and cash out on it and not fix it. Joke. Sad part is that I was actually going to give them my car to work on ASAP but they just don't want the business I guess. I just wish they told me this 2 weeks ago rather then ignoring my calls, dragging me along and only responding to the adjuster. Good thing is that there's more certified body shops out there...moving on... read more

If you bring your Tesla here for bodywork, they say they will disassemble the car and leave it with them until parts arrive , which can take a month or more before they start work. The Burbank tesla dealer specifically told me not to take my Tesla there, they told me to take it to all city collision, where they order parts, and schedule to repair when parts arrive..dc autocraft wasted my and my insurance rep time, dont make the same mistake I made.. do not go here for bodywork , especially if insurance is involved.... read more

Expensive but they are Tesla body shopped approved and do excellent work. They took care of a side door scrap and a front ding. Fast, reliable, very communicative. Worth it. read more

We have definitely had a 5 Star experience with DC Autocraft. Their Claims Manager, Isabelle's Artinian is amazing. She always kept us updated regarding the status of the repairs. She went the extra "mile" to make sure our Porsche was returned to us in a timely manner. We appreciate their skill, attention to detail and customer service. Our Porsche looks perfect. Thank you DC Autocraft. read more

I just wanted to take the time to thank Miro Bilaver and his team for being so awesome! My car took some damage to the back bumper and I brought my car here. They were responsive, kept me up to date on progress, took wonderful care of my car, and worked with me through the hellish process of dealing with a shitty insurance company (Geico) and their goons. Once I received my car it was in great condition. The parts were put on with precision and grace. Plus, they detailed the car so I drove home in my Audi basically looking brand new. I will definitely use DC Autocraft again. Once again, thanks Miro and the DC Autocraft Team! -Christopher Dillinger read more

I cannot begin to express how grateful I am to DC Autocraft for the work they performed for me. I was in a serious auto accident with an 18-wheeler causing extensive rear passenger side damage to my 2017 Sonata. While the work took time, they are clearly the best in their trade and it shows in every capacity when you see their work. The patience is worth it. The damage to my car was roughly $10,000 and the car was returned to me in a condition that makes it appear brand new--as if it just rolled off the showroom floor!!! While you may be able to find a cheaper estimate in the industry, you won't find the same level of attention to detail that DC Autocraft provides. They treat every car and every customer as if they are family. Aside from the craftsmanship, the care that the DC Autocraft staff showed toward me truly embodies the gold standard of quality customer service. Not only did they keep me informed every step of the way, but they were all incredibly supportive, helpful, and always happy to answer any questions. In the last few weeks, I had the opportunity to come in contact with a number of their staff (Justin Kanama, Adrian Canto, and Janeth Felix), and every one of them went the extra mile to bring a positive attitude, have clearly been exceptionally well trained, and bring integrity to their work (and to the DC Autocraft brand). I greatly appreciate all they did to make the frustrations and inconvenience of a car accident simply seamless. I can't recommend them any more highly! You will not be sorry doing business with them! read more

Dropped the car off and they offered me pick up service from enterprise rent a car. Got my car back a few days earlier than expected. Work was great couldn't even tell it was in an accident. All OEM factory parts were used. Justin was very helpful and responsive. read more

I have had the unfortunate pleasure of now having two different Teslas repaired by DC (S and X) from collisions​. These guys (and Wendy) are absolutely fantastic. Customer service and repairs were top notch​. They even returned the car cleaner than it was when I picked it up new. Not sure how they pulled that off. It was a lot of dog hair... I certainly hope that I never need to go back there, but I know where to go if I do. read more

I went in for a free estimate after making an appointment the day before and never received it. I went to 5 different body shops and this is the only shop that didn't send an estimate. I followed up with a phone call and the receptionist told me it takes 3 days for an estimate. It's been a week and I still don't have an estimate. I guess they don't need new business. How unprofessional. read more

Amazing service in all aspects! Timely and courteous communication about repairs with me and the insurance company. The drop off and pick up processes were quick and smooth. The vehicle was like new after repairs, and even deep cleaned everything inside and out. read more

I was the unfortunate victim of a parking lot hit & run that damaged my front fender. Porsche Southbay recommended this as one of their certified shops. Although far from me ( Redondo to Burbank ), I gave them a shot. Very glad I did. The work is impeccable. They stuck to the timeline as well as the estimate. There were some extra touches they did pro bono ( fill small chip on window sill ). Picking the car up was great experience as well. I was given a slotted time, which is new for me. Seems that they do this in order to give the customer full attention for the inspection and return. Car was fully detailed as well, which is such a nice touch. Thanks Justin Great place. I comfortably recommend DC Autocraft, and will be using them in the future if needed read more

Let me start off by saying, I don't leave a ton of reviews online, but these guys deserve feedback for going above and beyond for me. I brought my vehicle in for warranty repair work from the vehicle manufacturer. Miro, who is the General Manager is the person I worked with personally throughout the process, and he was very professional, friendly, helpful, had a great attitude and he kept me in the loop the entire time my vehicle was there for the repair work. Also, Jose is one of the main mechanics there that did the work on my car, and he also deserves recognition for his attention to detail when working on my car. I can say, once the work was done, you cannot even tell that anything had ever happened. I would definitely recommend DC Autocraft to friends and family, and if I ever have any more issues with my cars, you can bet I will be back to visit again! Thanks fellas! read more

Taken my Porsche 911 there twice. Very professional and courteous. Easy to communicate and do excellent work. Would not hesitate use them again. read more

JJ is top notch! You should have no hesitation in using his team. I was unfortunately rear ended on the freeway, so I headed to my Rusnak dealership for a rental and bodyshop recommendation. JJ/DC Autocraft partners with Rusnak apparently, and that's where I met JJ. The partnership was seamless. I left the car with him, and received it 3 weeks later (he transported behind the scenes to the shop) with a brand new bumper. I had unprompted check-ins from their team via email on status. They set expectations at 4 weeks, and over delivered. My car looked amazing inside and out when I picked it up back at the dealership. I didn't know they were going to detail it! Great surprise. During the drama of a car accident that's not even your fault, the last thing you need is more complication. Thanks so much JJ and team for making this experience so easy. read more

Im a true automotive enthusiast and only choose the best when it comes to my vehicles. Ive used DC for years and would not compromise the quality of my auto repairs by taking to another facility,Sean has always helped with all me needs,i simply drop off the car and all the insurance headaches are handled on premises I highly recomend DC Autocraft read more

DC Autocraft - Stunning customer area - Auto Repair Near Me - Burbank, California

If I could give these guys 10 stars I would . From the minute I dropped off my car I knew i was in good hands. I was in a rush to get to a meeting and had to drop and go. Giovanni immediately clocked that I was rushed and made everything happen so quickly and smoothly for me. I got constant updates about what was going on with my car. They found past repairs had been done wrong and actually my car was unsafe to drive beyond what I even came in for. I had hit an elk in my model 3 tesla and basically needed a brand new front of car. They returned my car washed and fabulous. it feels brand new. I will use them whenever I need an auto repair and you should absolutely use them and tell your friends and family! read more

Awesome company with great customer service. Great communication on timelines and price. Was also very honest about what we would pay and nothing snuck up on us. read more

Their work was FLAWLESS! I love cars and my dream car has always been the Bentley GT. Im my 50's I was finally able to purchase one and the past few years I have kept it in beyond pristine like new condition. For the most part it stays covered in the garage. I took it out one day and ran to Wells Fargo Burbank. I was walking into the bank and someone ran into my car. I could not believe my eyes. He was very sorry and a stand up guy. Even the thought of having body work and paint put on my beloved car was painful because i enjoy keeping it in perfect condition. Over the years I've had a lot of body work done and most of it was average. I went to several body shops and most would not even touch the car. I ended up at DC Autocraft and I knew I was in the right place. When I walked into their shop it was cars like mine wall to wall and all being treated with the highest care. They did the job on time and it came out FLAWLESS, its perfect. So pleased with them read more