We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

Carson Mail Depot is phenomenal! I have worked with Mellisa on multiple occasions and she has not…read morebeen anything, but amazing. She goes out of her way to provide the upmost customer experience. I highly recommend A Carson Mail Depot for your mail and notary needs.

I came here to sign an emotional legal document with an unexpected time crunch. I was so pleased by…read morethe employees here and how quickly they were able to accomplish printing, notarizing and scanning my documents. Thank you so much to Stevie for being so accommodating, expeditious, and courteous during an incredibly stressful time.

The crew at Postal Express are super friendly and helpful. We've had a box there for almost a year…read morenow and they are consistent. They offer extra services like forwarding mail, fax and accept UPS and FedEx packages. They also display art from a local artist, Derrick Ament Photography and it is just amazing.

My father and I came here to get some important paperwork notarized. Tony was incredibly helpful…read moreand was very kind. He was efficient and clear about what needed to be done.

I've used this business for notary services, mailing, scanning and Fax. All first rate…read more The store also has a great selection of greeting cards. Debbie S

This place is always awesome. They are very helpful and friendly. It's a great place to receive…read moremail.

The lady that owns this place is absolutely one of the most kind person I have ever run into my son…read moreused her services for many years and unfortunately, he passed away and when I reached out to this woman, she went above and beyond to help me and was just so kind. I can't even begin to explain my gratitude towards this woman, and I would recommend it and like my son said before her prices are incredible her Services above and beyond

Eagle Ship & Print really helped me out with return shipping of a bulky item I sent to a music…read morestore. They have a Friendly and helpful staff and offer a variety of mail and shipping services. They really pay attention to detail and completeness with package handling, label processing and coordination with external shipping services (such as UPS, FexEx, etc.) Overall excellent service.

Exercise caution if you elect to use this establishment for Passport photo. I my case, I called in…read morethe early morning and confirmed if they accepted walk-in clients and was assured, they did and did not need an appointment. Drove there in less than an hour and walked in. "Oh, the guy who does that isn't here, he's out running errands and he's going to pick up lunch for us later. Can you come back at 1:00 PM..." Sigh...

Amber is awesome! I went to CVS to get passport photos done but they weren't doing them for some…read morereason. I called this UPS location to see if they could do it and Amber said Absolutely come on in! She handled my photos and shipping on top of filtering other customers through efficiently. Her multi tasking was next level and still had a friendly, personable attitude the whole time. Very happy and relieved to get this done so fast! Thank you, Amber!!

I'm a local. I've been here dozens of times. Never had a good experience. Often very long lines so…read moreI imagine that is a huge reason why the staff are always so unfriendly.

Yikes! We went in to ship a package by UPS, only to be told UPS sucks... I asked if I could use…read moreFedEx to ship to Round Mountain, NV and a lady started yelling that it would have to go by US mail. After she walked away, another nice young lady came up and asked "how can I help?" She said that she could do a package via FedEx to Round Mountain, only to have the grumpy lady yell from across the shop, "you have to use US Mail!"... anyway, I sent it via FedEx and it arrived in 3 days. I feel bad for the young lady who helped me as she was getting chastised as I walked out the door... UPS has pulled their operation out of this joint and rightfully so. Can't see using them for anything.

I tried calling numerous times to get my mail and very important documents. They accepted a one…read moreyear prepaid box contract also before they shut down. They kept all my packages, my mail, my documents, and my money. What a horrible owner to do that to people who trusted them. Left emails, phone calls, and sent letters. No response by the owner. Not sure what to do? They deserve a negative ZERO rating fir treating 14 year customers that way. Fraudulent company!

i give zero stars if I could! $15 for a FedEx pickup! this place is a ripoff and you don't know…read moreabout hidden fees to pickup a package a few days late! $5 to have it held on delivery day and the next. The $5 a day for everyday after! RIPOFF Do not use this business!

Did not send my FedEx shipment so will NEVER ship with them again. Caution to all people when you…read moreare making returns - your goods may not make it their return centers. I will never return to this place. do NOT recommend their services.

Robert went above and beyond to help me ship out some extremely important documents on a tight…read moredeadline. I was pretty overwhelmed, but he stayed calm, professional, and genuinely caring throughout the whole process. His support made a stressful situation so much easier--truly excellent customer service. Highly recommend!

The guys are very helpful and efficient! We do all our printing and shipping through them and it's…read moreawesome service every time!