Had to ship a really large item on e-commerce. Got everything packed up in record timing…read more They have a great supply of boxes & the materials all on hand. Reasonable prices & they also have rate options in the store if you want to ship from there. Having all the obscure shipping boxes, plus having the excellent service I've gotta 5 star & recommend.

The owner, Scott, was amazing. He definitely knows what good customer service is! We went in…read moreneeding a box for a very large item. We had been to UPS and they were going to have to build a box for us and then the shipping would be over $250. The young man there recommended The Box Store. From the very beginning Scott was amazing. He got us the perfect box, took about 15 minutes advising us how to pack it to avoid damage (fragile electrical equipment), and then shipped it for over $100 less!! He even marked the box with labels to help encourage UPS from having to flip it so it would stay upright and safe during shipping. He has been there over 20 yrs. I would've never gone there for shipping. It's so hard to find people who go the extra mile and really care about their work. I would encourage you to visit him if you ever need a box or shipping. You won't be disappointed!

We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

I was in Carson and had some time to kill before my next appointment. I decided to get some work…read moredone at this office depot and a grab a bite afterwards. I never anticipated that I would be here this long. Marie was extremely helpful in getting my documents I ordered just right. Ezekiel clocked in and got me the last one I was missing from the bunch. I'm glad I was here and not my local Office depot; eveyone here was willing to help. Marie and Ezekiel went above and beyond for me and I appreciate it more than you'll ever know. Thank you both very much. I recommend this store for all of your printing needs.

Ran into Office Depot to grab computer headset and webcam for a TEAMS meeting I had…read more Staff was great with helping me finding the items I needed and price matched with a competitor, WOO-HOO!! Not only was I able to get in and out of Office Depot quickly but setup of both was easy breezy. Friendly, helpful staff to include well organized store and what's online for in-store availability is actually there added bonus price match. Will return again for office needs in the future ~ thank you Staff and Office Depot.

Quality/Quantity - This must be one of the largest, if not the largest, post office in Carson City…read more It is huge! My pictures do not do it justice. Ambiance - Huge location, including the parking lot. Service - Okay. Mostly self service. Well today the line was crazy long?!?! See pictures. Open 5.5 days. Monday through Friday from 8:30am to 5pm; and on Saturday from 10am to 1pm. They are closed on Sundays. Services available at this location - Financial services (money orders, etc), passport, pickup services (mail hold, etc), business services, biometric services (fingerprint, in person proofing), etc. Price - Affordable. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

The worst post office ever. Here 20 minutes before they open, 3rd in line. They open 3 minutes…read morelate. They start with 1 clerk to help people and another at the desk but weighing mail. Maybe they should do that in the back when there are 20 people waiting in line. Finally another person comes to help. Both clerks in the back for 10+ minutes. Apparently they can't find what customers need. I've lived in Carson City for 5 years and EVERY time it's a similar experience.

Samantha was so friendly and helpful. Even though she was really busy preparing packages to be…read moreshipped she made the time to help me print a page. I highly recommend this location, they understand how to treat customers.

If it was possible I'd say MINUS 10 stars and I'd rename them. SHIT STICKS!…read moreMy husband sent our clubs on October 2, to Dublin for an arrival date of October 10th. My clubs arrived a day later than scheduled it is now October 16th and where oh where are my husbands clubs????? Well.... that is a question we'd love an answer to that isn't BS. We received a message on the 9th saying they were still in customs, on the 11th another message saying they were in customs, next we received a message saying they were out for delivery, I stayed 2 extra days at the hotel waiting for them- no delivery. My husband asked for them to be delivered at a location that he was playing in a tournament at on the 15-18 but still no clubs. We have paid to rent clubs at several locations and let's not talk about the tournament... SHIT STICKS WHERE ARE YOU????? WHERE ARE MY HUSBAND'S CLUBS ‍

It's hard for me to believe this is still a business! Out of dosens of packages that have been…read moreunfortunately sent by this "service" not one hase been delivered in a timely manner or most times returned to sender. The app doesn't help me out with these problems either. If you run a business and ship with them please stop using them your customers will thank you for choosing any other delivery service!

Most people what their FedEx, UPS, or DHL shipments to arrive at home on time and whole. Yet, when…read morea signature is required and we're not home (for 3 successive delivery attempts), either the package returns to sender or in my case FedEx was nice enough to call me to arrange delivery options. Wine shipments are the worst, but those aren't the only situations when deliveries can't be completed. I chose to pick it up at the FedEx Ship Center that I've passed many times on the way to the Sassafras Restaurant or Carson Hot Springs. I arrived during the middle of the day and after a little information confusion, my package was securely in my hands on the way to the car. Of course, each individual delivery has its own story and often a review is feast or famine. I'll call this one relief and subject to undefined experiences in the future.

That girl working there is a gem!! Place is good except lobby is a bit dirty where are the…read morecustodians to clean it up?? Also, I co e here often to mail my packages and that girl at the counter never has help. That's not ok!! Lines out the door sometimes and I see she is always alone with no help. Think I'll call the Better Business Bureau on that situation. I think I'll call corporate too. So, awesome e review on the lady that work in there but no stars on cleanliness on the lobby or taking advantage of a postal employee who never has help. Shame on you USPS.

Lunch hour closed 1 to 2 pm : now 2:11 still waiting for PO to re-open - unacceptableread more

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.