Always get great customer service at this location. Have dropped off pre labeled packages, and had…read morethem box up and label custom items. Very happy. Will continue to use their services. Great location too easy to get in and out.

This place is terrible. by far the worst one I have used. they charge for a monthly service then…read morecharge more every time you use it. They send a notice that I have mail and can't find it when I get there to pick it up. That happened 4 times in a row.. They overcharge for shipping and printing. The owner babbles about him self nonstop and the manager is a biiiiiiiiiiich.. Looking at the 5 star reviews,, they all look fake and more like advertisements..

We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

I've been to this UPS location for Amazon return drop offs, fingerprinting, and once for shipping…read moreneeds. I've never had any issues and my experience has always been great. When scheduling fingerprinting, it was fast and easy. When I arrived for my appointment it was on time and simple. The technician was efficient and friendly. My Amazon drop offs have always been easy too. They scan my code and take my item and give me a receipt to send me on my way! Pricing is of course average for a UPS location. Similar to competitors and other locations. Great location and great staff here.

Since moving to Genoa in the Fall of 2020, I've occasionally used this UPS Store (and the one in…read moreGardnerville) for making copies, printing out a flash drive file or so) and returning Amazon packages. I'm usually in and out quickly as my tasks are relatively simple and the line management and service by staff are pretty good.

I had to ship a return via FedEx. It was a heavy package. Employee got a cart, loaded and wheeled…read morethe cart in. She printed and affixed the return label. Very friendly and professional.

Samantha was so friendly and helpful. Even though she was really busy preparing packages to be…read moreshipped she made the time to help me print a page. I highly recommend this location, they understand how to treat customers.

Most people what their FedEx, UPS, or DHL shipments to arrive at home on time and whole. Yet, when…read morea signature is required and we're not home (for 3 successive delivery attempts), either the package returns to sender or in my case FedEx was nice enough to call me to arrange delivery options. Wine shipments are the worst, but those aren't the only situations when deliveries can't be completed. I chose to pick it up at the FedEx Ship Center that I've passed many times on the way to the Sassafras Restaurant or Carson Hot Springs. I arrived during the middle of the day and after a little information confusion, my package was securely in my hands on the way to the car. Of course, each individual delivery has its own story and often a review is feast or famine. I'll call this one relief and subject to undefined experiences in the future.

It's hard for me to believe this is still a business! Out of dosens of packages that have been…read moreunfortunately sent by this "service" not one hase been delivered in a timely manner or most times returned to sender. The app doesn't help me out with these problems either. If you run a business and ship with them please stop using them your customers will thank you for choosing any other delivery service!

I love this place! I got an email indicating I hadn't put my lock on correctly and it was…read moreunsecured. I had been there earlier in the day. They were able to find this during their daily walk throughs. Man I'm so happy they caught it! The communication is wonderful! Keep up the great work!

Absolutely the cleanest and most professionally operated storage available in the area. You can…read morefeel secure storing your valuables there.

Awesome service, quiet, rarely align, even at the holidays. I don't want there to be more crowds,…read morebut I hate to see that it only gets three stars.

That girl working there is a gem!! Place is good except lobby is a bit dirty where are the…read morecustodians to clean it up?? Also, I co e here often to mail my packages and that girl at the counter never has help. That's not ok!! Lines out the door sometimes and I see she is always alone with no help. Think I'll call the Better Business Bureau on that situation. I think I'll call corporate too. So, awesome e review on the lady that work in there but no stars on cleanliness on the lobby or taking advantage of a postal employee who never has help. Shame on you USPS.

Constant poor service with Office Depot and inability to collect reward dollars…read more Now, needed a package sent out for two day business service. Never received a notification that package was sent. Two days (the day it was supposed to arrive) later, I find the package is still sitting at Office Depot. Called and spoke with a manager, they claim their store closed down yesterday due to an AT&T service failure. No offer to refund the "Two Day Delivery" fee. Advised I'd just pick it up and ship through someone else.

I was in Carson and had some time to kill before my next appointment. I decided to get some work…read moredone at this office depot and a grab a bite afterwards. I never anticipated that I would be here this long. Marie was extremely helpful in getting my documents I ordered just right. Ezekiel clocked in and got me the last one I was missing from the bunch. I'm glad I was here and not my local Office depot; eveyone here was willing to help. Marie and Ezekiel went above and beyond for me and I appreciate it more than you'll ever know. Thank you both very much. I recommend this store for all of your printing needs.

I came here to sign an emotional legal document with an unexpected time crunch. I was so pleased by…read morethe employees here and how quickly they were able to accomplish printing, notarizing and scanning my documents. Thank you so much to Stevie for being so accommodating, expeditious, and courteous during an incredibly stressful time.

The crew at Postal Express are super friendly and helpful. We've had a box there for almost a year…read morenow and they are consistent. They offer extra services like forwarding mail, fax and accept UPS and FedEx packages. They also display art from a local artist, Derrick Ament Photography and it is just amazing.

Quality/Quantity - This must be one of the largest, if not the largest, post office in Carson City…read more It is huge! My pictures do not do it justice. Ambiance - Huge location, including the parking lot. Service - Okay. Mostly self service. Well today the line was crazy long?!?! See pictures. Open 5.5 days. Monday through Friday from 8:30am to 5pm; and on Saturday from 10am to 1pm. They are closed on Sundays. Services available at this location - Financial services (money orders, etc), passport, pickup services (mail hold, etc), business services, biometric services (fingerprint, in person proofing), etc. Price - Affordable. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

The worst post office ever. Here 20 minutes before they open, 3rd in line. They open 3 minutes…read morelate. They start with 1 clerk to help people and another at the desk but weighing mail. Maybe they should do that in the back when there are 20 people waiting in line. Finally another person comes to help. Both clerks in the back for 10+ minutes. Apparently they can't find what customers need. I've lived in Carson City for 5 years and EVERY time it's a similar experience.