PS: Note that I live here, so I deal with this business 52 weeks a year :)…read more This is a small town, and it didn't take long after I moved here in 2000 to realize that this isn't the big city and I better learn to fit in to the Tahoe Local Lifestyle quickly if I really wanted to become a long timer lol. Our poor Post Office just isn't geared for the Amazon age, and so when my hubs and I decided to be apart of the overall solution, we chose Pak Mail to be our partner for personal packages and business mail delivery! We are beyond happy with the support we get - whether its Arturo or Megan answering the phone when I call, or Heather finding the most bizarrely irregular sized box to ship a package in, we're SO lucky to have their help! I absolutely LOVE that they are so attentive to COVID precautions - and I've never had a problem getting a package or mail because of limited hours. Their LUXER boxes make it so easy to pick up after hours! Plus, I love that as one of their box holders, I get to come in during specific "customer-only hours." THAT is REAL customer service you sure don't get down in the Big City! It always cracks me up when I'm chatting up someone in line in front of me and Heather says, "Is that Marla?" THAT is small town living folks - you get to know someone well enough that even with a mask on, they recognize who you are :). As for James (the owner) ... well, there just isn't a nicer guy in this town. And he does the right thing, always. Moods come and go, packages arrive and get shipped, life goes on. It's the connections you make with our local service stores and their employees that make all the difference. Thanks guys ;)

They have such a waiting list they didn't seem to care. I…read morehave gone several times for deliveries and such and staff, for the most part, a bit edgy, not just my experience, but I saw the same with others in line

Stacey is the best! She was amazing to work with and very professional. We had to reschedule a…read morecouple of times for our mobile notary service (sorry Stacey!) but she was gracious and accommodating. She even helped with printing, scanning and then dropping our important documents off at UPS to be shipped out. I reached out to multiple different vendors but Stacey's prompt response times, her experience as a notary (20+ years) and professionalism really sold me on going with her. Her pricing was also by far the most reasonable and I appreciated that she didn't try to nickle and dime for everything, all her prices were mentioned upfront and clearly.

Stacey was very professional and came over within hours to help notarize our trust docs. Super…read morefriendly, very convenient and affordable. Highly recommend.

Donna was easy to work with, extremely friendly and professional. Im so happy I chose her.read more

Donna was easy to contact and met our scheduling request. Our paperwork was simple, but it required…read moretwo witnesses, so scheduling was a little complicated on our end. She arrived on time and was organized, thorough and patient throughout the experience. I was especially impressed that she looked over each page of the paperwork to make sure any sections we had left blank were intentional. The amount she charged us was appropriate for the time and service. Donna is at the top of my list should I require a notary in the future.

2/11/26 Hubby is…read morehere as a walk in to get his federal fingerprinting in order to get his Electrical Engineer license for the state of Texas.. He did call early this morning and scheduled an appt for tomorrow, but decided to take care of it now..(my encouragement).. Glad they are here..

The shop is larger and more comfortable that the previous locations. The fees are literally all…read moreover the map. While sitting there I heard conversations about a range of free with a voucher to $40 and up to $80 for a simple electronic transmission of prints. The service took just over 25 minutes from walking in to registering, paying and then getting printed. The DISGRACE was the payment tablet actually asked for a tip of 15 to 25%. Really? The actual fingerprinting takes about 5 minutes and is transmitted electronically. That is the whole "service". Nearly ALL instances of getting fingerprints is a "requirement" for a job or volunteer situation. A tip, really? Not to mention that they have signed contracts with agencies for the exclusive and mandatory "service". So people cannot opt to go to RPD, SPD or the Sheriff's office where the fees are less than half the price and it would be illegal to accept a tip. I wonder if State regulators like the Nevada Gaming Control Board are aware that this business is soliciting tips from casino workers? Or if they share the tips with the agencies leadership?

We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

Above and beyond customer service! They young woman that helped me really went out of her way to…read moreget me taken care of. I highly recommend them if you're in need of shipping, mailing, notary, copies, or any other services they offer.

I called and went in to get a document notarized and the owners were amazing…read more The store is fully equipped for any shipping or mailing needs... They took care of me quickly and we had great conversation. This is a family owned local business, husband and wife and I love to support our Carson City locals. Please stop in and say hello, they have all kinds of services.

Dawn is great to work with. I scheduled her for our firm's clients who lived somewhere remote. I'm…read morevery grateful she was able to meet them and notarize without issue for an affordable rate. Definitely will work with again should I need notary services in that area in the future!

Dawn was fantastic. She arrived within the time she stated she would be here and was amazingly…read morefriendly and professional the whole time. While our document was simple and only contained a few signatures, I firmly believe she would be capable of significantly more complex documents. If you're looking for a notary or even a mobile notary, look no further, Dawn is great!

Friendly and very helpful. We were able to coordinate and work within my schedule in the early…read moreevening. Ally P. Could not have been nicer and had been to my complex previously and came recommended. I'd certainly use their services again.

Alondra was indeed top notch. I contacted her in the morning by the afternoon I had my documents…read morenotarized at my home. I will certainly call Top Notch the next time.

Gabriel came to my house to notorize some documents for my 96 yr old mother. He did a fantastic…read morejob and he has excellent prices!! Very nice guy! Highly recommend! 5 stars!

I needed a document notarized and Gabriel did an exceptional job working around my work schedule…read moreand going to where I was located. I highly recommend him and will be using his services when ever needed