We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

I've been to this UPS location for Amazon return drop offs, fingerprinting, and once for shipping…read moreneeds. I've never had any issues and my experience has always been great. When scheduling fingerprinting, it was fast and easy. When I arrived for my appointment it was on time and simple. The technician was efficient and friendly. My Amazon drop offs have always been easy too. They scan my code and take my item and give me a receipt to send me on my way! Pricing is of course average for a UPS location. Similar to competitors and other locations. Great location and great staff here.

Since moving to Genoa in the Fall of 2020, I've occasionally used this UPS Store (and the one in…read moreGardnerville) for making copies, printing out a flash drive file or so) and returning Amazon packages. I'm usually in and out quickly as my tasks are relatively simple and the line management and service by staff are pretty good.

I came here to sign an emotional legal document with an unexpected time crunch. I was so pleased by…read morethe employees here and how quickly they were able to accomplish printing, notarizing and scanning my documents. Thank you so much to Stevie for being so accommodating, expeditious, and courteous during an incredibly stressful time.

The crew at Postal Express are super friendly and helpful. We've had a box there for almost a year…read morenow and they are consistent. They offer extra services like forwarding mail, fax and accept UPS and FedEx packages. They also display art from a local artist, Derrick Ament Photography and it is just amazing.

Another great visit and I'm happy again as a customer…read more I arrived just minutes after they opened, and I was the second person into the store. The gentleman in front of me was taken care of with a positive attitude by the employee, and my two transactions went quickly and efficiently. I'm not sure how it could've gone better.

I don't recommend using the passport photo service at this location. I got my passport photos here…read moreand they were not only unable to provide me with a digital photo that was acceptable to the online renewal service, but they eventually refused to respond to my requests for an acceptable photo. And that was the manager. The photos they sent were not the correct size and both of the employees I dealt with did not know how to resize them correctly. This store seems to do a good job on everything except the digital photos. You pay your money you take your chances.

My father and I came here to get some important paperwork notarized. Tony was incredibly helpful…read moreand was very kind. He was efficient and clear about what needed to be done.

I've used this business for notary services, mailing, scanning and Fax. All first rate…read more The store also has a great selection of greeting cards. Debbie S

Robert went above and beyond to help me ship out some extremely important documents on a tight…read moredeadline. I was pretty overwhelmed, but he stayed calm, professional, and genuinely caring throughout the whole process. His support made a stressful situation so much easier--truly excellent customer service. Highly recommend!

The guys are very helpful and efficient! We do all our printing and shipping through them and it's…read moreawesome service every time!

Awful service, currently traveling and they charge my card for mail they do not inform me of. Also…read morethey never respond to emails even after requesting a reply 5 or 6 times. Ipostal needs someone else, do not recommend this location. You pay $9.99 per month plus $2.25 for a piece of mail they even don't bother scanning it into your account so you know. Will stop once my annual prepayment is done.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

Just everything you would want from a local male place. So grateful for them and how kind they…read morealways are could not recommend them higher!

They have such a waiting list they didn't seem to care. I…read morehave gone several times for deliveries and such and staff, for the most part, a bit edgy, not just my experience, but I saw the same with others in line

This place is always awesome. They are very helpful and friendly. It's a great place to receive…read moremail.

The lady that owns this place is absolutely one of the most kind person I have ever run into my son…read moreused her services for many years and unfortunately, he passed away and when I reached out to this woman, she went above and beyond to help me and was just so kind. I can't even begin to explain my gratitude towards this woman, and I would recommend it and like my son said before her prices are incredible her Services above and beyond

i give zero stars if I could! $15 for a FedEx pickup! this place is a ripoff and you don't know…read moreabout hidden fees to pickup a package a few days late! $5 to have it held on delivery day and the next. The $5 a day for everyday after! RIPOFF Do not use this business!

Did not send my FedEx shipment so will NEVER ship with them again. Caution to all people when you…read moreare making returns - your goods may not make it their return centers. I will never return to this place. do NOT recommend their services.