Always get great customer service at this location. Have dropped off pre labeled packages, and had…read morethem box up and label custom items. Very happy. Will continue to use their services. Great location too easy to get in and out.

This place is terrible. by far the worst one I have used. they charge for a monthly service then…read morecharge more every time you use it. They send a notice that I have mail and can't find it when I get there to pick it up. That happened 4 times in a row.. They overcharge for shipping and printing. The owner babbles about him self nonstop and the manager is a biiiiiiiiiiich.. Looking at the 5 star reviews,, they all look fake and more like advertisements..

We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

Had to ship a really large item on e-commerce. Got everything packed up in record timing…read more They have a great supply of boxes & the materials all on hand. Reasonable prices & they also have rate options in the store if you want to ship from there. Having all the obscure shipping boxes, plus having the excellent service I've gotta 5 star & recommend.

The owner, Scott, was amazing. He definitely knows what good customer service is! We went in…read moreneeding a box for a very large item. We had been to UPS and they were going to have to build a box for us and then the shipping would be over $250. The young man there recommended The Box Store. From the very beginning Scott was amazing. He got us the perfect box, took about 15 minutes advising us how to pack it to avoid damage (fragile electrical equipment), and then shipped it for over $100 less!! He even marked the box with labels to help encourage UPS from having to flip it so it would stay upright and safe during shipping. He has been there over 20 yrs. I would've never gone there for shipping. It's so hard to find people who go the extra mile and really care about their work. I would encourage you to visit him if you ever need a box or shipping. You won't be disappointed!

Awesome service, quiet, rarely align, even at the holidays. I don't want there to be more crowds,…read morebut I hate to see that it only gets three stars.

That girl working there is a gem!! Place is good except lobby is a bit dirty where are the…read morecustodians to clean it up?? Also, I co e here often to mail my packages and that girl at the counter never has help. That's not ok!! Lines out the door sometimes and I see she is always alone with no help. Think I'll call the Better Business Bureau on that situation. I think I'll call corporate too. So, awesome e review on the lady that work in there but no stars on cleanliness on the lobby or taking advantage of a postal employee who never has help. Shame on you USPS.

I had to ship a return via FedEx. It was a heavy package. Employee got a cart, loaded and wheeled…read morethe cart in. She printed and affixed the return label. Very friendly and professional.

Samantha was so friendly and helpful. Even though she was really busy preparing packages to be…read moreshipped she made the time to help me print a page. I highly recommend this location, they understand how to treat customers.

I love this place! I got an email indicating I hadn't put my lock on correctly and it was…read moreunsecured. I had been there earlier in the day. They were able to find this during their daily walk throughs. Man I'm so happy they caught it! The communication is wonderful! Keep up the great work!

Absolutely the cleanest and most professionally operated storage available in the area. You can…read morefeel secure storing your valuables there.

Donna was wonderful! She helped us with our document signing. She is patient, accurate, and…read morehelpful. She was responsive and scheduling was easy.

Donna made the process extremely easy, responded quickly, and made it easy to schedule and I would…read morerecommend her services to anyone looking for a notary to come to them! Thank you Donna!

Constant poor service with Office Depot and inability to collect reward dollars…read more Now, needed a package sent out for two day business service. Never received a notification that package was sent. Two days (the day it was supposed to arrive) later, I find the package is still sitting at Office Depot. Called and spoke with a manager, they claim their store closed down yesterday due to an AT&T service failure. No offer to refund the "Two Day Delivery" fee. Advised I'd just pick it up and ship through someone else.

I was in Carson and had some time to kill before my next appointment. I decided to get some work…read moredone at this office depot and a grab a bite afterwards. I never anticipated that I would be here this long. Marie was extremely helpful in getting my documents I ordered just right. Ezekiel clocked in and got me the last one I was missing from the bunch. I'm glad I was here and not my local Office depot; eveyone here was willing to help. Marie and Ezekiel went above and beyond for me and I appreciate it more than you'll ever know. Thank you both very much. I recommend this store for all of your printing needs.

Clean well run and staffed. They have a great variety of washer and dryer options depending on your…read moreneeds. Supplies are available onsite if needed as well as information related to their services.

When my fairly new washer decided to break on me, I searched Yelp for a clean, safe laundromat to…read moredo my laundry at. I came across Express Laundry Lounge, which only had 1 Yelp review but boast 5 stars. I decided to make the drive to N. Carson and give Express Laundry Lounge a try. Upon entering I noticed how clean the laundromat was and all the machines looked fairly new. Walking around I noticed various sized washers available that were capable of washing 18 lb. To 85 lb. Loads. Wow! A sign above the washers showed instructions on how to pay for the washer/dryer fees via a laundry pay app., which was very convenient. Their washers are very efficient, you can choose the temperature of the water, whether you want an extra rinse, all of which are upgrades, but the additional fee was minimal (.50-1.00 add on). The avg. wash is about $5-6 on their 18 lb. Load washers and $1.50-$2.50 for their dryers for roughly 25 minutes dry time. You can also adjust the temperatures of the dryers. The dryers are also very efficient. I also liked how the app you pay through notifies you when your washer or dryer is near its complete time, along with the washer or dryer machine # so no risk of forgetting any laundry in the machines. I also liked how there was a person manning the laundromat, sweeping and checking/cleaning the machines as people completed their loads. I noticed her greeting regulars as they came in. She was also kind enough to let my Maltipoo dog sit with me inside while I folded my laundry. The laundromat also has free wi-fi for their customers. All in all I had a very pleasant laundry experience here. I'm hoping my washer gets fixed soon, but in the off chance it doesn't, I will definitely head back to Express Laundry Lounge to do my laundry.