We've chosen this UPS Store for quite some time because it's the closest location to Dayton, and…read morewe've always appreciated the helpful service from most of the staff. Unfortunately, our experiences with the manager, Jerome, have been consistently uncomfortable. On multiple visits, his comments and demeanor have given us the impression that our business--particularly Amazon returns--is unwelcome. Today was a good example: we came in with four pre-packaged boxes, one of which simply needed to be dropped off. As soon as we walked in, he looked at the boxes and remarked, "Those can't all be returns." My wife felt put on the spot and replied that they were, and his response was an audible sigh that made us both feel like an inconvenience. Other employees have mentioned that a large portion of the store's daily traffic is Amazon returns, so the attitude is especially confusing. Customers shouldn't feel guilty for using services that are core to the business. Because of these repeated experiences, we've decided it's worth driving to the other Carson City location--despite the extra distance--to avoid feeling unwelcome. We value good service, and it's disappointing to feel pushed away from the store we've supported for so long.

They are all so nice and very helpful. Very convenient. Thank you for your great service.read more

It's hard for me to believe this is still a business! Out of dosens of packages that have been…read moreunfortunately sent by this "service" not one hase been delivered in a timely manner or most times returned to sender. The app doesn't help me out with these problems either. If you run a business and ship with them please stop using them your customers will thank you for choosing any other delivery service!

Most people what their FedEx, UPS, or DHL shipments to arrive at home on time and whole. Yet, when…read morea signature is required and we're not home (for 3 successive delivery attempts), either the package returns to sender or in my case FedEx was nice enough to call me to arrange delivery options. Wine shipments are the worst, but those aren't the only situations when deliveries can't be completed. I chose to pick it up at the FedEx Ship Center that I've passed many times on the way to the Sassafras Restaurant or Carson Hot Springs. I arrived during the middle of the day and after a little information confusion, my package was securely in my hands on the way to the car. Of course, each individual delivery has its own story and often a review is feast or famine. I'll call this one relief and subject to undefined experiences in the future.

Had to ship a really large item on e-commerce. Got everything packed up in record timing…read more They have a great supply of boxes & the materials all on hand. Reasonable prices & they also have rate options in the store if you want to ship from there. Having all the obscure shipping boxes, plus having the excellent service I've gotta 5 star & recommend.

The owner, Scott, was amazing. He definitely knows what good customer service is! We went in…read moreneeding a box for a very large item. We had been to UPS and they were going to have to build a box for us and then the shipping would be over $250. The young man there recommended The Box Store. From the very beginning Scott was amazing. He got us the perfect box, took about 15 minutes advising us how to pack it to avoid damage (fragile electrical equipment), and then shipped it for over $100 less!! He even marked the box with labels to help encourage UPS from having to flip it so it would stay upright and safe during shipping. He has been there over 20 yrs. I would've never gone there for shipping. It's so hard to find people who go the extra mile and really care about their work. I would encourage you to visit him if you ever need a box or shipping. You won't be disappointed!

Samantha was so friendly and helpful. Even though she was really busy preparing packages to be…read moreshipped she made the time to help me print a page. I highly recommend this location, they understand how to treat customers.

If it was possible I'd say MINUS 10 stars and I'd rename them. SHIT STICKS!…read moreMy husband sent our clubs on October 2, to Dublin for an arrival date of October 10th. My clubs arrived a day later than scheduled it is now October 16th and where oh where are my husbands clubs????? Well.... that is a question we'd love an answer to that isn't BS. We received a message on the 9th saying they were still in customs, on the 11th another message saying they were in customs, next we received a message saying they were out for delivery, I stayed 2 extra days at the hotel waiting for them- no delivery. My husband asked for them to be delivered at a location that he was playing in a tournament at on the 15-18 but still no clubs. We have paid to rent clubs at several locations and let's not talk about the tournament... SHIT STICKS WHERE ARE YOU????? WHERE ARE MY HUSBAND'S CLUBS ‍

I love this place! I got an email indicating I hadn't put my lock on correctly and it was…read moreunsecured. I had been there earlier in the day. They were able to find this during their daily walk throughs. Man I'm so happy they caught it! The communication is wonderful! Keep up the great work!

Absolutely the cleanest and most professionally operated storage available in the area. You can…read morefeel secure storing your valuables there.

Donna was wonderful! She helped us with our document signing. She is patient, accurate, and…read morehelpful. She was responsive and scheduling was easy.

Donna made the process extremely easy, responded quickly, and made it easy to schedule and I would…read morerecommend her services to anyone looking for a notary to come to them! Thank you Donna!

I was in Carson and had some time to kill before my next appointment. I decided to get some work…read moredone at this office depot and a grab a bite afterwards. I never anticipated that I would be here this long. Marie was extremely helpful in getting my documents I ordered just right. Ezekiel clocked in and got me the last one I was missing from the bunch. I'm glad I was here and not my local Office depot; eveyone here was willing to help. Marie and Ezekiel went above and beyond for me and I appreciate it more than you'll ever know. Thank you both very much. I recommend this store for all of your printing needs.

Ran into Office Depot to grab computer headset and webcam for a TEAMS meeting I had…read more Staff was great with helping me finding the items I needed and price matched with a competitor, WOO-HOO!! Not only was I able to get in and out of Office Depot quickly but setup of both was easy breezy. Friendly, helpful staff to include well organized store and what's online for in-store availability is actually there added bonus price match. Will return again for office needs in the future ~ thank you Staff and Office Depot.

Clean well run and staffed. They have a great variety of washer and dryer options depending on your…read moreneeds. Supplies are available onsite if needed as well as information related to their services.

When my fairly new washer decided to break on me, I searched Yelp for a clean, safe laundromat to…read moredo my laundry at. I came across Express Laundry Lounge, which only had 1 Yelp review but boast 5 stars. I decided to make the drive to N. Carson and give Express Laundry Lounge a try. Upon entering I noticed how clean the laundromat was and all the machines looked fairly new. Walking around I noticed various sized washers available that were capable of washing 18 lb. To 85 lb. Loads. Wow! A sign above the washers showed instructions on how to pay for the washer/dryer fees via a laundry pay app., which was very convenient. Their washers are very efficient, you can choose the temperature of the water, whether you want an extra rinse, all of which are upgrades, but the additional fee was minimal (.50-1.00 add on). The avg. wash is about $5-6 on their 18 lb. Load washers and $1.50-$2.50 for their dryers for roughly 25 minutes dry time. You can also adjust the temperatures of the dryers. The dryers are also very efficient. I also liked how the app you pay through notifies you when your washer or dryer is near its complete time, along with the washer or dryer machine # so no risk of forgetting any laundry in the machines. I also liked how there was a person manning the laundromat, sweeping and checking/cleaning the machines as people completed their loads. I noticed her greeting regulars as they came in. She was also kind enough to let my Maltipoo dog sit with me inside while I folded my laundry. The laundromat also has free wi-fi for their customers. All in all I had a very pleasant laundry experience here. I'm hoping my washer gets fixed soon, but in the off chance it doesn't, I will definitely head back to Express Laundry Lounge to do my laundry.