Unresponsive to the current tenants. Bordering on being slumlords. They take the money, raise the rents, and don't do any improvements. read more

Get out while you can. This is a shell business. No one works there. They refuse to return any calls for anything ever. When you go there in person, they yell at you and humiliate you and walk you out of the building and tell you never to return. I tried to pay my rent in person, and the security guard was told not to let anyone upstairs. You cannot even give them money. My heat went out, and it took 9 weeks to get anyone to respond in the dead of winter. They offered to bring us some jackets???? SMH. You will never get your money back no matter what. I asked them for the owner's number so I could get my heat fixed. They refused. I was able to find the owner through some intelligence. The owner was shocked. I finally got my heat fixed, and the owner fired DP, thankfully. Get out while you can!!!! read more

Don't use them for management they charge you for things they did not do and don't return your calls. I don't know why anyone would use them. Take my advise pick another company. This is so wrong they owe my parents 4 thousand dollars for things they charged and never did. read more

It has been over two months since I moved out of my unit at the Mother's Cookies Lofts at 1148 E. 18th St., Oakland, CA 94606. Davis-Paul Management (specifically building manager Ronald Smith, and owner Michelle Davis) both said I would receive my deposit back. Upon move-out, Ronald Smith said the apartment was left in good condition and that I would receive my entire deposit back (approximately $4,000.00) in 21 days. A month went by and I still had not received my deposit. I then called the office and was given the owner's number (Michelle Davis). When I spoke to her, she first said she had not sent my deposit because she didn't have a forwarding address, which can't be possible because I gave it to Ronald Smith. Later in the call she said she hadn't sent my deposit because she hadn't deducted the cleanup costs (I left some cardboard boxes in the unit because there was no space for them in the building's dumpsters). She said she would have to deduct a few hundred, and would mail me a check for approximately $3600.00 that day. It has now been close to six weeks since I spoke with Michelle Davis and I still have not received my deposit back. It's been over two months since I moved out. I have tried to contact Michelle and Ronald on numerous occasions since I last spoke with them and they have ghosted me. My next step is to take this to court. If anyone here hasn't received their deposit I would like them to join me in filing as a group. You can email me here: alan@sanchez.media or alanmatthewsanchez@gmail.com read more

Davis-Paul Management Group - Davis-Paul Management has a D- rating from the Better Business Bureau. - Property Management Near Me - San Francisco, California

Thieves. I wish I had read the one bad review on Yelp and these bad reviews on Yelp, Zillow and Google before I paid them. I was shown an apartment by Sandra on May 30. During the tour, I was put on the phone with Michelle, the owner that says to call her with any questions and she would work with me and the property owner. I paid the application fee and told I couldn't have a co-signer or guarantor, so I paid another application fee for my Aunt to also be on the lease as a tenant. Upon submitting the application and her Kansas ID, they should have to me then that they don't accept out of state applicants that won't be living there. After 20 days of only being able to reach Sandra, the accountant/person that let me view the unit, Michelle was no response to me. There was "Covid and a death in the family that has her out of state". I requested my application fee back and was told no because it was processed on May 30 and 31 and it was June 20. They stole my money after not being able to qualify, which the qualification basis was never made clear. They should have decided when they received my Aunt's out of state ID and pay verification and not had me waiting without a place to live. read more

I used to work for this company as an apartment manager. I have so many stories. I don't even know where to start. First of all, they did not take care of their buildings. We had ceilings fall in on children's bedrooms, Black mold that was labeled as mildew (and then they tried to charge the tenant rent for the entire almost 2 months they had to live in this health hazard of an apartment--and then wouldn't offer to pay for a hotel room for them while the unit was finally being fixed--they asked me to ask them if they had any family to stay with), and the best story of all was that the insurance company refused to cover us anymore because of the problems, so Davis Paul Management asked me to take pictures of good areas of the buildings that looked similar to the areas that the insurance company wanted fixed, to make it look like we had fixed all of the required areas. They asked me to commit insurance fraud. That was the icing on the cake for me. They did ultimately end up fixing these things, but it took a scare from the insurance company before they did so. Our vendors had contacted them a couple of years prior to let them know that these things needed done, but they never acted on it until the insurance company threatened to no longer cover the property. When I ended up moving out, I white gloved our unit. It was absolutely beautiful. Yes, there was nor al wear and tear, and it was an older unit, so it didnt look new. But I have tons of pictures to prove that we left it as clean as possible. We were there for five years, we had moved in with the carpet already being a few years old, so naturally, there were some stains when we moved in and added stains when we moved out (and we even hired a carpet cleaning company a few months prior, because we like to keep a clean house). Stains are completely normal (normal and expected wear and tear) when you move out. With a carpet that old, you usually just rip it out and put a new one in at that point. You don't charge the tenant for it. (NOR do you charge for painting after 3 years) My carpet was so old that they didn't even have an installation date in the computer. I know this because I was the manager and had access to these things. I worked for them for almost 5 years, so the carpet was at least that old (and I know it was older...I estimate it was about 10 years old according to tenants that had lived there about that long). DPMG management texted me to tell me that my carpet was full of animal feces and urine when I left!! Completely false. I am telling you this because I never received my deposit back, and I never received any paperwork with itemized deductions to show why I didn't receive my deposit. Totally illegal. By the way, from what I understand, you are entitled to twice your deposit back if they dont get the paperwork back to you within 28 days. IM STILL WAITING AND ITS BEEN A YEAR AND A HALF. Even if we had to pay a little bit for small damages here and there, they didn't need $850...and if they DID need that much, we deserved the paperwork to prove it. Too late for them to redeem themselves now--we are entitled to our full deposit since they never got the paperwork to us. They were slow to respond, brushed me off many times, and didn't fix things that they were supposed to. It was constantly stressful for me. They also fired our maintenance guy (for other reasons) and never hired a new one for us, leaving me to spend more money hiring vendors to come in and fix things. That was very stressful. I like to get things done quickly. Im a hard worker. Am I perfect? No...but These problems were not my fault. Like I said, I have many stories, I can go on and on, but I won't. Please don't hire them. And to top it off, I gave them a couple of months advance notice that I was leaving, and they wouldn't let me help train the next manager, (and they didn't even have anyone lined up until after I left..and that person was a relative of someone in the company, and this new manager also wasn't doing anything. I got so many complaints from the tenants!) and then they posted online that I had been terminated. Completely false. Hopefully it doesn't affect my ability to get a job. Thats another lawsuit waiting to happen. read more

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Wish I could give negative stars. Davis Paul is the epitome of slumlords in San Francisco. Their 17th street property is full of mold, mice, unsafe "repairs", disgusting trash conditions and no help from Keith Robling (the lead slumlord). There were 3 Department of Building Inspection violations for our building on 17th street in as many months due to unsafe construction that Keith failed to correct. Davis Paul also didn't pay the water bill for our building and they owed 2k in fines for being delinquents. Same story on trash (DP never pay vendors/services so they are constantly threatened in order to collect. Irony much?) Cut-rate maintenance workers do interior fixes with no licenses and WITHOUT EPA lead certifications. Davis Paul hires whoever is cheapest and does the absolute bare minimum on repairs. No protection for tenant safety or well-being. Utterly incompetent and hateful staff to boot. Never return phone calls and unprofessional as hell. We lived in a rent-controlled unit on 17th street. Due to mold, lead dust, pests (mice), filth and ever-deteriorating conditions in the common areas we were forced to leave. Loud neighbors, constantly barking dogs, un-insulated walls with un-shielded heat ducts register 120+ degrees (see pics), DBI violations (cracking and peeling paint on rotted window sills, black mold, leaky ceiling, leak behind sink and mold in the floor)...this apartment was teetering on uninhabitable. I have documentation and photos of everything. Scumbags. read more

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So all was well INITIALLY...then, they received the goods and all went in the TOILET..no payment furthermore, Communication is mediocre at best.. still waiting for our installers to be paid.. feeling like a complete run a round. Wishing this was not the case however it is... SO......Be extremely careful with regards to receiving payment from these people! This NOT HOW BUSINESS IS TO HANDLED. read more

RE: 639 Bush St. San Francisco and Davis-Paul Management. The entire company, including the directing manager and owner @Michelle Davis, is unabashedly a company that epitomizes SLUM LORDS and thieves. I was served a pay or quit notice at the height of the pandemic claiming I was deficient multiple months of payment which is incorrect. I withheld a single months rent to offset the cost (=three times the monthly rent) of hotels my husband and I incurred while treating our unit for the bed bug infestation that was pre existing and prevalent throughout the entire building. Months after notifying DPM of the issue and being blamed for the buildings infestation ( I'm guessing because of our refusal to pay a single month) our unit was one of four out of 32 total units to pass inspection free and clear of the presence of bed bugs. Fortunately we were already in the process of moving to a new location prior to the pay or quit notice and were beyond happy to be out from under the ridiculously unprofessional managed DPM building and the repugnant manner in which they conduct business both before, during, and most likely after the pandemic. It has now been more than 6 months since we terminated our month to month tenancy and we have not received the return of our deposit or the LEGALLY required detailed statement explaining the use and or retention of said deposit. The building manager Barbara is a sweet heart and treats you like family; however, the property manager Tanya Duree is utterly useless and as lying and conniving as her employer Michelle Davis. DO NOT RENT FROM THEM AND IF YOU HAVE RUN!! The market is flooded with equally affordable and much more desirable housing!! read more

Found an apartment they manage on multiple sites. Contacted them via 4 different sites multiple times. No return email or call. Found a phone number via google search, office staff told me "she's always in and out of court battling tenets". WTF!? I should have run away. Got the cell of the owner of the company Michelle Davis. Set an appointment for 12noon. NO ONE showed up. I texted Michelle she said Someone would be there. I called the number of the manager, Tony, phone number listed on the door. No answer no response to text. I had to leave after 20 minutes. 8 and a half hours later I get a text from Tony, saying I'm not there. Of course I'm not there I was there 8+ hours ago. Stay away from these people. read more

Davis-Paul Management Group - I was on time to see the apartment. Called, no answer, no response to text. 8+ hours later I get a response ‍. Avoid these people - Property Management Near Me - San Francisco, California

RE: 639 Bush St. San Francisco and Davis-Paul Management. The entire company, including the directing manager and owner @Michelle Davis, is unabashedly a company that epitomizes SLUM LORDS and thieves. I was served a pay or quit notice at the height of the pandemic claiming I was deficient multiple months of payment which is incorrect. I withheld a single months rent to offset the cost (=three times the monthly rent) of hotels my husband and I incurred while treating our unit for the bed bug infestation that was pre existing and prevalent throughout the entire building. Months after notifying DPM of the issue and being blamed for the buildings infestation ( I'm guessing because of our refusal to pay a single month) our unit was one of four out of 32 total units to pass inspection free and clear of the presence of bed bugs. Fortunately we were already in the process of moving to a new location prior to the pay or quit notice and were beyond happy to be out from under the ridiculously unprofessional managed DPM building and the repugnant manner in which they conduct business both before, during, and most likely after the pandemic. It has now been more than 6 months since we terminated our month to month tenancy and we have not received the return of our deposit or the LEGALLY required detailed statement explaining the use and or retention of said deposit. This is after MULTIPLE failed attempts, like so many times before, attempting to contact the scam artist. The building manager Barbara is a sweet heart and treats you like family; however, the property manager Tanya Duree is utterly useless and as lying and conniving as her employer Michelle Davis. DO NOT RENT FROM THEM AND IF YOU HAVE RUN!! The market is flooded with equally affordable and much more desirable housing!! read more

Davis-Paul Management Group - Bed bug infestation building wide - Property Management Near Me - San Francisco, California

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The reviews speak for themselves. This management company is a joke. They took my money, never ran my application and refuse to refund me. If you're in San Francisco make sure you run a check on any address you are applying for via the housing complaints website. You will find that their properties have MANY complaints. https://dbiweb02.sfgov.org/dbipts/default.aspx?page=AddressQuery read more

We lived in a property in Berkeley (2477 Virginia) for a little over a year, and had no issues. A resident manager lived on site and took care of maintenance requests. The main office was a little difficult to get a hold of, but we rarely needed to (only for signing and eventually terminating our lease when we moved out of state). They returned our deposit within 30 days of moving out. Regarding the building, 2477 Virginia was a great and spacious place to live. The building was well kept and in a great area, we would have loved to stay longer if we weren't moving for work. Non-emergent maintenance (burned out lights, etc) sometimes took a little longer than at my old place, and it would have been nice if the shared laundry room had newer machines and a few more of them but overall for the location (and the Berkeley market) it was a amazing place to live. read more

I moved out of my apartment at the beginning of March and it had been almost 2 months now and I still have yet to receive my deposit back. I tried calling a few times but they don't give you any answers. Email was also left unanswered! If I'm going to be continued to be ignored I might have to seek an attorney. They're quick to move you in and take your money but getting your money back is a nightmare. I wish I had read the reviews before signing with them because apparently it's really hard to get your deposit back. Stay aware from this ridiculous company. read more

It's been over a month since I moved out. And I still haven't received my security deposit back. I keep calling but I can never get a hold of anyone.... I would go to the office but they're closed because of covid. This shit is ridiculous and unprofessional. If I don't hear back from them sooner than later I will bring my lawyer into this. read more

UPDATE: after nonchalantly calling my bedroom's black mold 'surface mildew,' I was thrilled to hear a portion of my deposit was being withheld for some debris in a drawer and a grease smudge on the microwave. Priorities, eh? read more

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Terrible management company. They pretty much take your whole deposit from you when you move out and they never fix anything. We had our apartment flood because the neighbor died in his tub next door and they didn't even do anything. They told me I am a liar. Absolutely one the worst places to rent from. read more

Owners: if you want your property managed, maintained, and at capacity with tenants, don't use Davis-Paul. Tenants: only rent a property managed by Davis-Paul if you plan to do your own upkeep and don't need their support. Our building has been under Davis-Paul management for a month and a half as of this review. They've accepted our rent money, but that's about it. They haven't maintained any of the common areas, they haven't taken out the trash/recycling/compost, and they haven't communicated back on most maintenance requests. The building even had to scramble to transfer EBMUD to individual tenants when Davis-Paul didn't pay the water bill and service was about to be shut off. Of the maintenance tickets submitted, 20% have been resolved. Their maintenance contractor, Leo, was able to resolve one of the tickets in short order once he was able to work on the issue. I would strongly suggest avoiding Davis-Paul. Davis-Paul, please prove me wrong and I'll update this review. read more

Davis Paul Management is a slumlord. I've been in my building for 12 years and it was great until a couple years ago when DP took over. Now the building is poorly maintained and the tenants disregarded. Keith Robling is worthless. He does not respond to emails or requests for service. Someone lives in our building who has been throwing paint, trash, detergent and now rotting food down the common area stairs once every couple months. There is no response from Keith for requests to clean or assist in solving the problem. In reading other reviews it's clear that DP is responsive to building owners and could not care less about tenants. If you are a building owner and care about your tenants do not use this terrible company. read more

THE WORST EVERRRRRRRR. I rented a parking space in a garage from them for over a year. When I signed up for the garage, Walter met me at the location and had paperwork to sign & the remote for me. It was a very smooth process. First sign of trouble with the garage happened a few months ago. After getting home one night to the shared garage, I noticed that the person next to me left their door open. Someone had already broken into the garage earlier in my tenancy. I was concerned that someone might take my bike & other valuables in the garage since it was wide open. I called the office but it was around 8pm so I was connected to the emergency line. They told me they could do nothing unless there was a flood or fire. So basically, my belongings would be sitting out in the open all night. FANTASTIC. Luckily, the person came home later that night because I noticed around 1am that the door had closed & all my belongings were A-ok. Then, a month ago I got a nice letter written by Walter where he apologized but explained that someone had moved into the building & would only sign a lease if they could have a garage space. I was fine with this because I had known that someone may move in since it was in my agreement. Two days before I was supposed to vacate, I moved the items I had stored in the garage out. The day that I was supposed to be out, I called the company to ask them if they wanted to meet me at the garage to get the remote (like I had met with Walter when I signed the lease). If it were easier for them, they could give me the name of the new tenant who now lives right across the street from me so I could arrange to give it to them. Otherwise, they could tell me where I could drop it off. Three options to give them the remote. Count 'em. THREE. Turns out Walter was on vacation so I was transferred to someone named "Keith" who was taking over for him in the interim. Keith is one of the most UNHELPFUL, TOOLIEST people I have ever spoken with. He told me that their office is open Monday through Friday from 8:30am-5:30pm and I would need to drop the remote off by 5:30pm that day. I explained to him that I have a job and they expect me to be there during those exact hours. Crazy, I know! I asked about the aforementioned drop off options and I was still given ONE option: to drop the remote off before 5:30pm at their office. Otherwise, I would be charged a "daily rate" for the garage. There is no drop off box or anyone at the office after 5:30pm not even a security guard. Even though by law, the space was technically mine until 12am. Keith told me if I wanted to keep the remote, they would need to recode the garage & buy a new remote, all of which I would be charged for. I DON'T WANT TO KEEP THE REMOTE YOU MORON!!! I spoke with Keith on the phone twice and tried to get a hold of his supervisor. I was told by the receptionist that his supervisor was Lori Paul (presumably the Paul in Davis Paul). However, she was not in so I could only leave her a message. I asked the receptionist when she would be back and they said they are not aware of her schedule. I haven't heard back from her still. NICE. Now if you will excuse me, I need to review photos my spy took of their office to prove that they have provided no drop off location. All Mission Impossible-like. read more

An absolute nightmare. Do not rent from these people. They are dishonest and irresponsible. As many people on here have stated, they will do everything in their power to flat-out not give you back your security deposit. read more

To whom it may concern,          I am writing to request that Davis-Paul Management Group return my security deposit as required under Cal. Civ. Code §1950.5. I have reached out to your company numerous amounts of times both in person at the complex as well several phone calls to the corporate office in San Francisco, CA. I vacated the premises at 1000 #32 Brighton Ave, Modesto, CA on April 1, 2020. Pursuant to Cal. Civ. Code §1950.5,  Davis-Paul Management Group was required, by April 22, 2020, to refund my security deposit and/or provide an itemized statement listing any amounts Davis-Paul Management Group has withheld. As of today, I have not received my security deposit or an itemized statement, Nor a response from this company. I have emailed this letter to John Davis, Michelle Davis, Keith Robling, the brighton village manager, as well to the San Francisco address. If Davis-Paul Management Group does not return my security deposit by August 16, 2020, I will proceed with a small claims action to recover the entire amount of my deposit. Davis-Paul Management Group may also be responsible for damages up to two (2) times the amount of the security deposit for illegally withholding my security deposit. I retain the right to seek additional damages up to the amount allowed by law in a small claims proceeding. If you wish to discuss this matter, I can be reached at the forwarding address and phone number already provided to your company seven times. Sincerely, Francheska read more

Please note: all the bad reviews for Davis-Paul date 2 years back and the owners have apparently made changes to how they conduct managing their properties. Because I haven't experienced any troubles with them so far, coming up on the first year in our apartment under their management. Keith has always been extremely helpful whenever I need data from him and we have had a maintenance request. Keith showed us the property (we were the crazy types to arrive 45 minutes early to the showing) and called us within 24 hours to tell us the unit was ours. Moving in was not much of hassle, of course it's logical that you'd have to drive and pick up the keys from the office. We were able to get them a few days early and pay our first month's rent in person while there. The only issue we had was that the landlord had asked Davis-Paul to receive any first rent checks (not deposits) from tenants in the form of the cashier's check. And it seems it was a recent stipulation to the management/landlord relationship - Keith wasn't aware of it 2 mos. prior when we'd first signed the least and was on vacation (which he had explained to us when we'd signed the lease that'd he'd be gone when we were moving in). Slight miscommunication, but nothing major as our banks were close by and the receptionist agreed to stay open past 5:30pm if we ran late (we didn't). Unit wasn't immaculate, but I have NEVER moved into a unit where it's been fully clean. Ever. The floor was covered in foot prints and there was dust behind the fridge, other than some small flaws, was totally fine. The unit is well maintained, our stove has been fixed as requested, any visits from the landlord or overall maintenance to the building we have been notified of well in advance. Even when the laundry machines were causing a small flood in the side garage door entrance over the weekend, Keith had it immediately addressed first thing Monday morning. So, until something bad happens, I'm overall happy. And believe me, after all the crazy landlords I've rented from....owner gone bankrupt in the middle of our lease, old gasoline and flammable toxins left in the garage, paint chips all over the backyard from a lazy work crew, busted water heater, clogged garbage disposals upon move-in that smelled up the whole house, cockroaches and mold hidden from sight until summer rolls around...I've been through it all since moving out to go to college. Davis-Paul is harmless compared to the crap you could be getting into elsewhere, especially with so many tenant laws in place thanks to the city of San Francisco. Let's just hope that when we do decide to eventually move years down the road, it will be just a smooth. read more

Today is Christmas Day! We received in our mail box a notice that our rent is being raised. Merry Christmas to us! I under stand that they have the right to raise our rent, but dam couldn't you all have sent this at a different date? I'm still in shock that they would gift us this unpleasant news on this day. It is what it is. Merry Christmas! read more

This is perhaps the most unprofessional and dishonest property management company I have ever come into contact with. They lose checks and charge you for it. They back date items to cover themselves and lie. They place their own employees in buildings at below market rents ahead of qualified renters. I overheard their employee who lived in the bldg discussing how many hours were to be billed on a project I watched take only minutes. they hire friends to do work and over charge tenants and landlords. When I met and complained to the building owner who hired them, the owner was shocked and unaware of how bad they were and dishonest they had been. I later came to find out that The owner was getting ripped off by them and finally fired them. The new management company is 10x better and seems honest so far. most landlords aren't good, but htis company is awful read more

Davis Paul: Because there aren't enough slumlords in this city. Bought our old building (we left within a couple month, thank god) and managed to kick out tenants who had been at the corner of 14th and Mission since the 1980s. Charged fees for extra keys, ridiculous deposits and lax response to repairs in this unsafe and vermin infested building. When we left we were told the building wasn't earthquake safe and had to be repaired within a year--that was two years ago. The only thing different? A For-Sale sign just went up. read more

When we moved in, there was no property management, the on site landlady took our deposits and our rent, and after a couple of years, skipped with everything she'd collected over the last month or so. The next managers were two hillbillies who lived nearby, a couple of gossipy queens who were reluctant to do much of anything, told everyone else about anything they saw or heard and generally left the building to fend for itself. We then got a small firm that more or less took on the management responsibilities in a professional manner, even getting the building painted (but not saving any paint for touch ups due to graffiti and normal wear), they also got new carpeting in the public areas. Davis Paul took over about five years or so ago and while I've read the horror stories, I can't say I've shared any of their experiences. We were on vacation when they decided to change the locks at the front door, which led to a minor bit of hysteria with a friend who was looking after our apartment. It was resolved well before we got home. San Francisco has very stringent rent control laws so property management companies have to be on their toes to keep tenants from moving people in as they move out, so expecting to move your girlfriend in to your apartment when you move out, can't be expected to fly. We've had a few issues since we've been here and DP has resolved them in what I would consider a timely fashion. There doesn't seem to be any way to get in touch with them if something, not a fire or flood, happens on a weekend. On the other hand, when another building (not under their management) lost a tenant to carbon monoxide poisoning, DP was fairly quick to show up with new fire and CM alarms for all of our units. Perhaps the horror stories are true. I hope I never experience them. I haven't experienced anything bad from Davis Paul, yet. read more

Right now Im giving them 5 stars because Zach is awesome! He was wonderful to work with, when he told me he was leaving for a while I was sad. I hope when I leave the place they give me my deposit back and don't do any ridiculous things. I will update this once I move out.... Zach you are what made this 5 star happen read more

I moved in to my place in March 2008 and love it and feel that the management company is responsive to my needs and communicates effectively. What the heck else is needed?? I have needed help with my stove, bath tub and a few doors (our building is old) and they have always sent someone the next day and coordinated a convenient time with me. There were a few problems in our building with the alarm and the timer on the lights, but otherwise, the building is maintained well and this season, there was no lag in the adjustment of the light timer. It helps that some of my neighbors have lived in the building for like 100 years and really enjoy growing things in our shared garden, but the management team takes good care of us. Reading these nasty reviews about them make me scratch my head because I have not experienced any of these type of issues, but I also note that the reviews are pretty old. Oh! As a matter of fact, I am "that neighbor" because when I moved in, my dog (who was not used to being alone) would howl. Oh my god! I felt so sorry for him and my neighbors and the management company communicated as nicely as they could - they had to take care of the neighbors' needs and try not to kick me out. We found a solution. Another time, I was away on business and had a dog sitter who went out for dinner and came home after midnight. My dog was going nuts and the owner of the management company called me on my cell (it was 3 in the norning my time) and she was concerned and was going to come get my dog until I got home. She was really nice and ... again ... I felt horrible. My dog sitter arrived home shortly after this. I am grateful that the company has been responsive to our needs, is pleasant to us and worked with me and my situations. Hmmm ... I wonder how my neighbors feel. Maybe they have written a yelp about me. Ugh! I hope not. read more

I've lived at a Davis Paul apartment complex for the past 4 years. I've spoken directly with Keith Robling on several occasions. He's always come across as level headed and fair. I've also visited the office on Sutter and spoken to other DP staff. They all seem very nice and have helped me over the years to make sure any apartment problems or rent delays were taken care of. There have been minimal increases in my rent since I moved in 4 years ago (maybe $40) and I've always received clear instructions on all maintenance that has been done to both my apartment and other parts of the complex. In my time spent at this apartment, I've also seen 4 managers that live/lived in the building. They've all been very helpful and in some cases quite kind. In particular, the current managing couple are excellent. They have a child but still manage to do necessary cleaning, maintenance and all other tasks that come with managing this building. read more

We worked with Keith Robling again on renting our flat in San Francisco. The level of care and professionalism was extraordinary as well as the result. He found exactly the right tenant at the price we needed within our time frame. read more

I have been living in my Oakland apartment for about 4 1/2 years now and although it is not the best of neighborhood (it has gotten a lot better over the years tho), my building is very safe and they keep it very clean. But you have to understand, Davis-Paul is a property management company and they do not actually own all the properties and sometime management companies only have so much power and a lot of the time it is at the owner's discretion on how things are handled. However, in my experience both tenant service from Davis-Paul management and my owner has been nothing but 5 star treatment. During the winter, my heater stopped working and same day someone was out there to fix it. Almost every time i call Davis-Paul, i get a live person and if not, i get a call back within 1 business day. This was my first apartment on my own, and i couldn't be happier and feel more safe. Thank you. read more

Stay Away from them! Recently two adjacent apartments in our building (including mine) have been broken into and that event exposed poor security measures taken by the management. We have lost many valuables and I completely blame the management for this. So far, there have been no response from the management to improve the security of the building. We don't feel safe anymore, even after paying sky-high rent. A sincere request to all building owners and apartment-seekers to stay away from this company, if you don't want to loose your faith in the system. read more

Don't know about the other troubles other people seem to have, but I have lived at my property for more than 3 years and have never had a problem with this management group. I live in a house that was built quite a long time ago and constantly needs things to be fixed. This management group always sends someone out to fix the problem the next day if not sooner. Couldn't be happier with the customer service! read more

WOW! I'm so glad I never yelped them before renting there! I've lived at one of their apartments since May and never had a bad experience with them yet! First off, I'd have to say the reason I've had such a great experience has to be because of Kai and Zach. Kai showed me the apartment I ended up picking. I liked his style because he didn't hold back on anything that was wrong with the building or my individual apt. I thought that was a breath of fresh air, because my previous land lord didn't do that at all. He also told me that they have a new staff working there which could make all the difference. Zach is a great example of that. He does maintenance for Davis-Paul and he seems genuinely concerned about any problems I've had to tell him about. He's gotten professionals to come out really fast (usually in a day or two) and fix my apartment. I know that this review is totally different from all the others on here, but I feel like the only possibility is that they've changed as a company which is something they should get credit for. read more

If I could give no Stars , I would. I have rented wiht Davis Paul for almost 4 years. Not only are they completely unprofessional , they are seriously SLUMS LORDS! When a busniess offers a product or service you hope that they stand by whatever it is that they are offering, however with Davis Paul, they straight DO NOT care about their properties or renters. After severaly request for a leaking roof repair, 2 years later we still have problems, so bad that the building inspector has issued them severally citations . They have a "fix it all " type of repair man, that is GREAT at bandaiding the problem. Now that we have taken them too court they have sold the building. So not only did the repairs that they never finshed and have turned into MOLD it has continued to get worse, ie my wall in the front room warped, the smell of mold, the stains and cracked lead paint. MICHELLE DAVIS IS A PARTNER OR OWNER OF DAVIS P AUL AND NOT ONLY DID THIS WOMEN TOTALLY CON ME, SHE CAME TO MY HOME AND HARRASHED ME! SHE IS COMPLETELY UNPROFESSIONAL AND THE SLEEZEST PERSON ON EARTH! DO YOURSELF AND RUN IF YOU COME ACROSS DAVIS PAUL MANAGEMENT GROUP! read more

Worst place ever. They are slum lords and you have to call them several times to get something fixed and they then become annoyed with you. The property where I live is in horrible condition and wish I could move now. God be willing we don't live here when a big earthquake hits because it shakes when a small child walks down the stairs. Us tenants keep the building pretty clean ( well as much as possible ). Every other place I lived had a janitor that kept the building in order and that was done daily. These people yeah right, no sweeping, putting garbage bins out or away. Washing machines are always broken. I needed a new stove for soo long because it was leaking gas and they finally put a new one in AFTER pg&e told them how dangerous this was and who doesn't know that??. So to sum it up they suck and I am looking to move ASAP read more

If I could give zero stars, I would. I was a subtenant in a place of theirs a few years ago. I'm so glad that Yelp was invented just so I can finally tell the world how horrible they are. Let's see.... 1) They left us without heat for four days in the middle of a big cold spell. We called every day to have someone come out and take a look at our heater. The second day, we got a response towards the end of the day saying that we should call the handyman directly. We called him right after we got word, around 4 pm. The guy answered the phone, we told him the problem, he hung up. I guess he didn't want to work a late night. I spoke with Michelle Davis and was momentarily impressed by the fact that she called us at 10 pm after our emergency call, until she brushed us off, saying that she couldn't do anything for us now, and that we'd have to wait another day. How thoughtful of her to say that, when she didn't have to sleep in a wool cap, sweater, winter coat, two pairs of pants, and four blankets (including a down comforter). But even after talking to the CO-OWNER, it still took more than 24 hours to get our heat on. Oh, and they wouldn't give us any credit towards our rent for the days when our apartment was basically uninhabitable. 2) The next cold spell, we have no hot water for three days. We call, we get ignored, we take either freezing cold showers or shower at our gyms. At least the handyman eventually came. But of course, we had to let him in (God forbid they give the guy a key as a goodwill gesture to us so we don't have to miss any more days of work waiting around for their repairman). Reimbursement for the loss of function of our apt.? Nada. 3) On a Thursday afternoon, they tell us they're changing the locks on Monday morning and that we have to make arrangements to get the keys. The notice specifically said that we could only get them M-F, 9-5 (or whatever their office hours are). But the note also said that they wouldn't change the locks until all the keys were distributed. I worked on the peninsula. Since I didn't know about it until EOB Thursday, I couldn't ask for the time off, so I got time off Monday morning to come up to their office. Monday at 8:30 am, the guy is changing our locks. When I asked the people at the office why they changed the locks when the note specifically said that they wouldn't until all the keys were distributed (literally pointing to the sentence in the notice, which I brought with me), they said that I was misreading it, and that I should have come on Saturday to get the keys. When I pointed out that the note specifically said that they were only distributing them M-F during office hours, they said that someone else from my building had called to make arrangements, so they were actually in the office on Saturday. NOW you tell me! One mistake like this, I'd chalk it up to a breakdown in process. Two, and it's indicative of a bigger problem. But after three, I just realized that these people are jerks and don't care one wit about whether their tenants freeze to death or not. So, if you want a property management company who is consistently rude, denies you your basic rights under SF landlord-tenant law, and is prone to prevarication in order to get out of their basic responsibilities under the city, state, and SF rent board laws and regulations, rent an apartment from these people. It appalls me that a place like this is still in business. They are earning themselves some bad, bad karma. read more

The worst property management company you can ever work with. Inefficient, irresponsible, rude. Tenant and property owners beware. They never fix any maintenance issues but rent is increased consistently. You would be glad to be out of their property. read more

AVOID. if i can sum it all up, it would be that one word. My roommate and I moved into this place in San Rafael in May. We love how close it is to our college. But the ceiling collapsed in front of my roommate Wednesday night. She literally could have died if she was under it. We called the emergency number numerous times. It's Wednesday now. Its been FIVE DAYS. A man called her saying they will be out here by 5 pm. Its 7 pm. We called the emergency number AGAIN and the woman had the audacity to say "oh yeah, you're that number that keeps calling" and laughed. wow. I seriously wonder what that phone number even does if they aren't even doing their jobs. We called that number probably over 10 times and it is all on record. And worst part is when we said "how many calls does it take for you guys to fix this?? I'm sure its all on record." She told us all the times we called and hung up. EXTREMELY RUDE. This is a safety hazard not only to us but to our whole building and everyone that lives here. The hole is where everyone comes up to go into their apartment. I doubt they'll ever come to fix it until someone moves out to get someone else into the apartment. Because right now, I'd be anywhere but here. No one would want to live where the first thing you are greeted with is a huge hole in the ceiling. Whats worse is some Mexican came here on Saturday to clean all the debris up. When I asked if someone would come to fix the ceiling, he said "no English." I don't know who this man was at all. But this management group has the worst customer service in the world. We wouldn't call the emergency number so much if it wasn't urgent. People who work on the emergency number just needs to get fired because they obviously aren't doing their job whatsoever. Funny someone said they changed management to get better people. Nope. Still EXTREMELY horrible. read more