Kyle connected my new pool heater to the gas line. He was punctual, courteous and the communication…read morewas great! Will definitely use his services again.

From the owner: Installer of Gas Systems, Not a Provider…read more - Propane and Natural Gas Installations (Tanks, Gas Line, Appliance Hookups) - Water Heaters, Spa Heater, Generators, Stoves, Grills, Burners, Dryers and Fire Features. Anything that burns gas we can do! We are a Small and Responsive Propane and Natural Gas Installation Company with all the tools ready to get all your gas projects done professionally and promptly. No job is too small or big; with our experience and knowledge we are able to operate in both Residential and Commercial Spaces. Being a smaller company with little overhead, we are able to offer prices below big company prices. Also, with a smaller company we are able to deliver work that we take pride in, and it shows. Visit Thumbtack to view day to day photos. Call Today!

Propane Ninja is one of the finest companies I have ever dealt with. The company itself and every…read moreperson I was privileged to have contact with demonstrates personal concern, integrity and professionalism from start to finish. Specifically, that includes Xavier in sales, Ben the controller, Nicole in permitting and Haley in accounting. In the end, they didn't actually install propane tanks for me due to unexpected circumstances, but they persevered with me through several months of challenges (on my end, not theirs) and took care of me well. As soon as Xavier came to the house, I was impressed with him and with Propane Ninja. He was totally honest, provided expert guidance and did not try to talk me into anything. I paid an initial deposit of 50% of the contract price (standard practice), and then they pursued getting the permit from the City of Tampa. That turned out to be quite a challenge, due to the unique situation with my lot and the desired location of the tanks and generator (another company was handling the generator installation). The reason I needed a backup generator was due to my wife's serious health issues. In the process of me pursuing a "design exception" with the City of Tampa in order to try to get the permits approved, my wife unexpectedly passed away. And then I really didn't have a pressing need for a backup generator. Propane Ninja was gracious enough to agree to refund the full deposit I had paid them. Well, it turned out to be quite a challenge in order to actually make that happen, not because of any problem on their end, but again, on mine. Basically, it had to do with the bank I had used to make the initial deposit and the bank's system not allowing a refund to come back into the account. But then "superhero" (as far as I'm concerned) Ben, the controller at Propane Ninja, jumped into the ring, and after trying multiple ways to get the refund processed, was ultimately able to make it happen! I can't say enough positive about the folks at Propane Ninja. There just aren't very many companies like this anymore, sadly, that take the kind of personal interest they do and have the willingness to persevere through every challenge in order to make sure the customer is taken care of.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

They did the work fine, but charged very high and left the yard mostly mud. I have never seen a…read morecompany leave someone's yard like this, usually they put sod down wherever the yard has been torn up. I mean, for over $3500 to replace a 50 ft straight length of pipe, you'd think they'd leave it looking nice. They charge for simply coming out and looking around for awhile. $125. They also drove their digger machine all over the yard, leaving deep muddy ruts cris-crossing everywhere.

We've used Smith Plumbing Company twice and each experience has been phenomenal. Scheduling has…read morebeen a breeze and the service technicians have been extremely professional. First time was to fix a leaky water heater and the second time was to replace old pipes. I would recommend Smith Plumbing company to anyone looking for professional service.

The delivery driver ran over my sprinkler head nearly two months ago. I was told I would be…read morecontacted by local office to rectify the damage. Never contacted, when I call they place me on hold for hours without asking so I will hang up. I want there tank out of my yard. Zero customer service. If you stay on hold too long they keep turning up the volume hoping you will get annoyed and hang up. I strongly urge you to not use Amerigas, find a local company where you can talk to a person in person, not a call center in India.

Amazing company came out the same day for propane gas for my motorhome. Very friendly customer…read morefriendly service

The WORST customer service I've ever had. I wasted over an hour on the phone speaking with 3…read moredifferent "agents" only to get nowhere. Second agent actually told me that everything the first agent said was incorrect and she'll have to write up a report for him. Third agent told me that the second agent was incorrect. Third agent gave me a different department's phone number to call to speak to a 4th agent and now it's past closing time. They also speak at the speed of a snail. I just need things fixed, I don't want to be asked how my day was 2+ times in one call...with the same agent. And how come one agent could transfer calls and another agent couldn't? Almost feels like Duke purposefully wastes the customer's time so that we'll give up and just pay the bill.

assistance This month, we had to pay about $350 when our…read moreaverage monthly bill is about $165 all because they are charging us extra to pay for those getting financial assistance in getting their bills paid. We are also in need of financial assistance, but we're not going to take advantage of the government like most currently are. If only there was a better electric company, but the government of course owns Duke Energy, so majority of us paying our bills on time get screwed either way. It's ridiculous to be honest. Nothing but crooks. Duke Energy is a horrible company to be working with. They take advantage of people all the time. They're the reasons why the dams in WNC were released during Hurricane Helene. All because of land grabbing. Crooks for sure.

came out to fix our gas fireplace. He was communicative, fast and very knowledgeable. He even on…read morethe outdoor fireplace and other gas had. did a thorough job and I would highly recommend him to anyone who needs help with their gas appliances.

Purchase Date: 12/1/23 Cost: $4100.00…read moreGas Fireplace/heater/log set installation Tyler Glisson has refused to replace and install a defective heater/log set. Installed in December, the heater worked as intended approximately 6 times. It began to shut off immediately after ignition. After two attempts at repair, we requested a replacement of the heater/log set (February 1st 2024). The fireplace has not ignited and stayed ignited since January 31st. On each of the two repair attempts, Tyler would show us his phone with "hundreds" of unread messages. On February 14th, we had heard nothing about the order of the replacement; he stated upon responding to our text days later, that he had ordered it and would let us know when his credit card was charged. No contact. On March 1st, he stated it should be on the delivery truck and he would notify us after he checked. He also stated that we were being "mean" and that he didn't want to "make this right". Today, April 6th, we have heard nothing more from Tyler. We have a $4100 fireplace that does not work at all. Tyler has also not ordered the final permit inspection.

Not overly impressed by this company. There were some repairs that were supposed to be done and it…read moretook them 3 weeks to show up. That was after I was told they would show up within the week. I also found out they charge $40 extra when there is heavy rain and they ACTUALLY have to do some real cleaning. I have had 2 other pool companies and neither of them did this.

I was a guest at a hotel and Pool Troopers had the contract to service the pool. I was there for…read moremany weeks. The technicians kept that pool crystal clean they were always professional, on time, and were always friendly. You should know I am not a direct customer, however, after watching these guys, I felt they deserve a great review for there hard work. Thanks!

I called to get a quote to refill tanks. They were a bit rude and impersonal. Okay, it's a large…read morecorporation and that is a norm. Well after numerous questions reflecting specifics I inquired as to why so many questions. The representative stated that the price is dependent upon demographics. Really, in 2020 they are using demographics to determine price? Well that is either potentially racist or she was incompetent. Either way going else where.

I'm giving one star because it doesn't let me give zero. This company has ZERO customer service. We…read morehad an issue with a delivery 2 months ago and have yet to get a resolution. We ran out of gas completely and called for an emergency delivery. they gave us a 2 day window for delivery but delivered same day. we received an email that gas was delivered and a bill for $1500. They failed to communicate with us that they found a faulty regulator that was leaking gas and so they placed a lock on our tank. They also failed to tell us there was a lock AND failed to turn the gas all the way off. This culminated in the belief that we had an issue with our hot water heater, as the pilot light would light but not stay lit. we had 2 different plumbing companies come out and both thought this issue was with the hot water heater, as they could see SOME gas was coming through. Long story short, we ended up replacing a perfectly good hot water heater to the tune of $1000 in labor (luckily it was still under warranty). it was only after replacing this and SIX days of cold showers that we discovered the gas was the issue. we flagged down a tech that happened to be in our neighborhood and he looked at it and found the lock and faulty regulator, which he then repaired and restored our gas. For this we received an extra bill for $400. He wrote the whole thing up and HE recommended the company comp our whole delivery. since then we have called many times and been promised a reply in "3 days" each time. still no response 2 months later. This company is criminal!!!!!

This is the fourth plumbing job we have had JW Freeman Plumbing due and, as with the other three,…read morethey did a terrific job. This time the plumber, Ethan, and his assistant, Kash replaced a custom shower pan and freshwater lines and valve in a shower redo and the lines and and valve in a tub surround redo in a different bathroom. They did terrific job on everything and kept us informed about what they were doing and reviewed everything after they completed each step. We could not be happier. We asked the contractor to have JW Freeman be the plumber because we really have come to trust their work.

ALWAYS receive excellent service from J.W. Freeman Plumbing Today technician Garrett Danks arrived…read moreas scheduled and provide our service with professional care and success. Give J W Freeman Plumbing a call when you have a need and you will be blessed with their service.