Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

I wish I could give Propane Ninjas and Francisco Carelli 10 Stars! Francisco was professional,…read morepersonable and accommodating when he visited to give a quote. More importantly, HE LISTENED to my concerns and answered each and every one in turn. He even helped me with advice when having the tank from our previous service picked up and I was able to get their close out fees waived. I have had their service for 7 or 8 months now, and could not be happier. I Just called Francisco, to have a kitchen range plumbed for LP and not only did he remember me, but remembered the layout of our house and exactly what we needed. It is indeed a pleasure to do business with Propane Ninjas! Thank you, Francisco!

Smith Plumbing installed my water heater recently and they did an excellent job. Professional, fast…read moreand answered all my questions. I will definitely use them again if needed. I've been looking for a good plumber.

They did the work fine, but charged very high and left the yard mostly mud. I have never seen a…read morecompany leave someone's yard like this, usually they put sod down wherever the yard has been torn up. I mean, for over $3500 to replace a 50 ft straight length of pipe, you'd think they'd leave it looking nice. They charge for simply coming out and looking around for awhile. $125. They also drove their digger machine all over the yard, leaving deep muddy ruts cris-crossing everywhere.

Outstanding Service from Samantha and Gerald - Highly Recommend Sawyer, now AmeriGas!…read moreI recently reached out to AmeriGas (formerly Sawyer Gas) in Jacksonville after years of the tank sitting unused. The first of several calls were frustrating due to the automated system and long wait times, and it was 48 hours before they called me back. But that was quickly forgotten thanks to the excellent follow-through. Samantha called me back and was incredibly friendly, patient, and efficient in setting up the service appointment. She made the whole process smooth and stress-free. Then Gerald, the technician, came out and truly impressed me. He was thorough and professional in the completion of the work. He addressed the wait due to staff training and professionally represented the company throughout. He carefully inspected everything and made sure the tank, lines, and hot tub heater hookup were all safe and working perfectly. Gerald is the perfect example of great on-site service. If Samantha is the voice of AmeriGas and Gerald is the face, then this company is in excellent hands. I've been a customer since 2000 and will absolutely continue being one -- and I will happily refer and recommend AmeriGas to everyone I know. Thank you Samantha and Gerald for turning a potentially complicated situation into a five-star experience!

The delivery driver ran over my sprinkler head nearly two months ago. I was told I would be…read morecontacted by local office to rectify the damage. Never contacted, when I call they place me on hold for hours without asking so I will hang up. I want there tank out of my yard. Zero customer service. If you stay on hold too long they keep turning up the volume hoping you will get annoyed and hang up. I strongly urge you to not use Amerigas, find a local company where you can talk to a person in person, not a call center in India.

Today I woke up to no power. I notified the outage in the Lady Lake area and within 30 minutes two…read moretrucks were dispatched and arrived. There were 6 homes in the area without power of which they were able to return power to everyone but me. The crew worked diligently for over 4-5 hours, digging a hole which was waste deep, to discover that one of the 3 wires providing electricity to my home was accidentally hit by another company using a bore (sp?) to run wire for another job type. This crew from Duke Energy worked in the pouring rain to replace this piece of burnt wire in order to replace my electricity. I'm deeply appreciative for all their hard work as the alternative was to temporarily run wire to my home above ground and have a third party to fix the issue. HUGE SHOUT OUT TO THE CREW!!! I can't thank them enough!

Power in 4 homes affected. Second fire in a year. Firefighters on sight…read more Help! Transformer replaced last year No dry foliage was removed. It popped again today.

came out to fix our gas fireplace. He was communicative, fast and very knowledgeable. He even on…read morethe outdoor fireplace and other gas had. did a thorough job and I would highly recommend him to anyone who needs help with their gas appliances.

Purchase Date: 12/1/23 Cost: $4100.00…read moreGas Fireplace/heater/log set installation Tyler Glisson has refused to replace and install a defective heater/log set. Installed in December, the heater worked as intended approximately 6 times. It began to shut off immediately after ignition. After two attempts at repair, we requested a replacement of the heater/log set (February 1st 2024). The fireplace has not ignited and stayed ignited since January 31st. On each of the two repair attempts, Tyler would show us his phone with "hundreds" of unread messages. On February 14th, we had heard nothing about the order of the replacement; he stated upon responding to our text days later, that he had ordered it and would let us know when his credit card was charged. No contact. On March 1st, he stated it should be on the delivery truck and he would notify us after he checked. He also stated that we were being "mean" and that he didn't want to "make this right". Today, April 6th, we have heard nothing more from Tyler. We have a $4100 fireplace that does not work at all. Tyler has also not ordered the final permit inspection.

Not overly impressed by this company. There were some repairs that were supposed to be done and it…read moretook them 3 weeks to show up. That was after I was told they would show up within the week. I also found out they charge $40 extra when there is heavy rain and they ACTUALLY have to do some real cleaning. I have had 2 other pool companies and neither of them did this.

I was a guest at a hotel and Pool Troopers had the contract to service the pool. I was there for…read moremany weeks. The technicians kept that pool crystal clean they were always professional, on time, and were always friendly. You should know I am not a direct customer, however, after watching these guys, I felt they deserve a great review for there hard work. Thanks!

They outsource all calls overseas and nobody can even tell me where my delivery they said would be…read morehere Friday is .........it's been 45 mins on hold and I have yet to speak with a customer service person who has a computer in front of them with delivery info ............I've only spoke to 4 call center ladies overseas ...........and they all just collect same info and put me on hold .....wait ......FIVE now. This is purgatory and unfair and it happens every time ......

I'm giving one star because it doesn't let me give zero. This company has ZERO customer service. We…read morehad an issue with a delivery 2 months ago and have yet to get a resolution. We ran out of gas completely and called for an emergency delivery. they gave us a 2 day window for delivery but delivered same day. we received an email that gas was delivered and a bill for $1500. They failed to communicate with us that they found a faulty regulator that was leaking gas and so they placed a lock on our tank. They also failed to tell us there was a lock AND failed to turn the gas all the way off. This culminated in the belief that we had an issue with our hot water heater, as the pilot light would light but not stay lit. we had 2 different plumbing companies come out and both thought this issue was with the hot water heater, as they could see SOME gas was coming through. Long story short, we ended up replacing a perfectly good hot water heater to the tune of $1000 in labor (luckily it was still under warranty). it was only after replacing this and SIX days of cold showers that we discovered the gas was the issue. we flagged down a tech that happened to be in our neighborhood and he looked at it and found the lock and faulty regulator, which he then repaired and restored our gas. For this we received an extra bill for $400. He wrote the whole thing up and HE recommended the company comp our whole delivery. since then we have called many times and been promised a reply in "3 days" each time. still no response 2 months later. This company is criminal!!!!!