This business, its employees and workers made the whole process of picking out, delivering and…read moreinstalling our new hot tub very smooth. They did a great job with set up and explaining it's operations. Fabulous customer service. Highly recommend.

On two different occasions I have pulled up to this store at 6pm. They could see my car in front…read moreof the door 1st time 5:59 2nd time 600 pm Yes you close at six, but when I am greeted at the door at 6pm and the second time 601 and you say your registers are closed out! Do you want our business or not? Suggestion: is there something quick you need? The other store on tower road is best for customer service. Both stores in general are very expensive you can by supplies esp filters and parts for half price online.

We were happy with our pool 12 years ago, but in the last couple of years we discovered that the…read morepavers around the pool were not sealed. Therefore, the dirt from the pavers was getting into the pool, mak8ng it impossible for the pool maintenance man to keep up with cleaning. Now we're having to pay $9 thousand to have the area around the pool done correctly. ​

The business is closed for good. It has been closed for more…read morethan five years. Yelp must know what to publish here.

Stay Away !! Had spa for only 2 years and it has 3 large cracks and leaking water. Called spa…read morewarehouse and they were no help. All the person wanted to do was talk over us and not listen. Spa manufactures are replacing spa but we have to pay 1/2 delv fee and have to get someone to unhook and re hook electric. we got this spa for my bad back. So now wait 5-8 weeks ! We also have to get rid of damaged spa. More money out of our pockets. Very poor customer service and offered nothing ! Very Unhappy Customer! Stay Awat If they have negative star I would have selected it!

I received a call from the owner/manager May and the issue was resolved in less than 24 hrs…read more This was very attentive customer service and made the required repair in less than 10 min. Great job!

Elias and Steve repaired two cracks in the side of the pool. They noticed the material wasn't…read morematching the existing surface. The conferenced with Jeremy, got different material, dug out the one spot they had started and redid the patch. Jeremy called and told me to trust the process. Looks great. Great job Elias and Steve!

Better communication, not demand 50% payment for little work done in almost 3 months from signing…read morethe contract.

This is not a reliable pool cleaning service. They ghosted me for two weeks, then claimed the…read moretechnician was ill. But no communication to let me know or no other technician sent out. There could have been major damage to the quality of the water. In the few short weeks I worked with them, the technician never came when he said he would. Just not reliable all around.

We had a good experience with Fun State. Scheduled an appointment and was told would follow up with…read moretime frame for date of appointment. We received call within time was told and advised us of arrival time and once again arrived within time frame stated. Work completed quickly and efficiently

I spoke with Cheanay about a specific part I needed for my pool. Even though she couldn't find it…read moreright away, she took the time to research it, called me back, and let me know exactly where I could get it. That level of service is almost unheard of today. I'm based in New Jersey with an Airbnb property in Ocala, and my local pool maintenance team said the part would take a week to get. Thanks to Cheanay's dedication and going the extra mile, we got it immediately. Because of her, Ocala Pool Boys has earned my business from here on out. I love a good deal like everyone else--but as I always say, "Price is never the issue... the absence of value is." And let me tell you--Cheanay and this company deliver value in spades. Highly recommended! Thanks Cheanay Scott https://ocala12770.com/

I bought a Jacuzzi J-315. The team at Ocala Pool Boys are very knowledgeable and will give you all…read morethe time you need to understand everything. I highly recommend them! In regards to the negative review about delivery...they deliver the spa with a starter kit, then you call the store and they tell you exactly what to do. It is very easy. But, of course you will need to maintain chemicals in a spa. Once you get it going, it is easy and the people at Ocala Pool Boys will kindly walk you through every bit of it.

Dino provided installation service for a new pump and a saltwater conversion system. He was highly…read moreresponsive, his rates were competitive, and he went above and beyond in explaining to us how to take care of our new pool. Highly recommended.

On time, and know what they are doing.... Had problems with my pump impeller and they diagnosed it…read moreproperly and repaired the next day. Also helped me identify other potential problems........ Just broke my chlorinator today, and they were my first and only call.....