I just have to say I was relieved to come to the store without and appointment and the ladies were VERY helpful!!! My daughter was beyond stressed out because her first dress was way too big and the company that we bought it from was online. These ladies kept coming over to help her and see if we needed anything. We bought one off the rack and now just need to get it cleaned. It is very stressful planning a wedding and making sure my daughter gets the wedding she deserves and those ladies made my stress a little lighter. Thank you so much to the ladies that worked Saturday 8-25-26. 5 + stars read more

I went wedding dress shopping with my cousin and we had a great experience at David's Bridal. We had a lot of opinions in our group but our stylist Josie was very patient and listened to everything we had to say. Josie especially listened to what my cousin wanted and was actually the one who picked out the dress that ended up being the yes! We also bought two bridesmaids dresses and the whole team working there made sure we got a great deal on all 3 dresses. Thank you Josie, and David's Bridal! read more

My daughter is getting married this upcoming July so I've been panicking to find my gown(s). Reno is not known for having a lot of good shopping especially for bridal needs. I thought I would go over here and see what they had. The salesgirls were all lovely and so helpful getting me set-up in a dressing room. The dressing rooms were very large but no mirrors so you are forced to go outside the room to look at the gowns...I mean this is fine but I was alone and a bit shy. The other customers were all so nice and friendly and offered to take photos of me to my daughter as we were FaceTime ing during my visit, I must get bride approval for all 3 of my outfits. We have a family dinner Thursday night, then then welcoming party Friday evening and finally the big wedding day on Saturday. The prices here are incredibly reasonable and I liked every single dress I tried on! How often does that happen ladies?? Never for me that's for sure. Both dresses I ended up buying we're on sale...whoo hoo! The price for both was like $130... Unbelievable! The return policy was one week because my daughter thought that the one for the wedding was not dressy enough. The wedding is at a 5 star place and both Friday and Saturday are both black tie. This was a Friday afternoon that I purchased them so I had one week to see if I could find anything that was better suited for me. The store itself was very organized and very clean dressing rooms. I liked this place and I'm very sure that they do good business here since it's the only bridal shop in town. Please correct me if I'm wrong. read more

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Ashley and Alondra were so kind, patient, and fun while looking for bridesmaids dresses. Honestly, we were so frustrating to deal with because some of the bridesmaids weren't with us. And they still helped and never once made us feel like a burden. I was so happy to work with these ladies read more

David's Bridal - Bridal Near Me - Reno, Nevada

DO NOT GET YOUR DRESS TAILORED HERE. Horrible experience. Dress came back butchered, uneven, and cheap looking. The tailors pinned it and altered it without my permission and added unnecessary changes, ruining the look of the dress. Not to mention it cost more than the dress itself and the bustle was so tacky and didn't even work. read more

Thank you to Lena, at David's Bridal in Reno, for your Master Seamstress and Alterations skills and experience for over 55 years of sewing experience. You gave Emily and I Five Star Customer Service. Thank you for re-creating my daughter's Blush, Maid of Honor gown. It looks so much more fantastic then when we got it. Your Customer Service has been outstanding and your Alterations and sewing skills helped to make my Mother of the Bride Dress perfect for our upcoming Wedding. When we all came to try on our dresses, it was a memorable and exciting experience. Grandma came to see our dresses. It was a family experience. A very BIG THANK YOU to David's Bridal Manager Riley for the wonderful experience when we came into to try on our altered dresses. We felt so very welcomed. A memorable family experience. Again, sewing and alterations....by Lena and Martha. The very best Sewing and alterations women in Reno at David's Bridal. Julie A read more

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Krysta and Mackenzie were amazing during my sisters appointment. They never rushed us, made us feel so welcomed and had high quality dresses to choose from! We ended up finding the one and we were so impressed with how smooth the appointment went. Cant wait to come back again for bridesmaid dresses! read more

I came in not knowing where to even start and overwhelmed and Briana helped me so much. I walked out so much more confident. Thank you!

Went to David's bridal today to help my daughter find a bridesmaid dress for her best friend's wedding. Kim helped us out. She was so attentive and had a lot of good insights. Not pushy at all it was quite enjoyable all together! read more

I had the alterations appointment when I picked up the dress, so I had not seen it prior. I was disappointed that my bridesmaids dress had a stain on the front of the dress at my calf. It is the size of a softball and looked like some kind or oil. I was told I could get it dry cleaned. At that time I was not offered any options. I went back up to the front and explained to the front person my predicament. I did not have time to reorder as the wedding is Nov 1st. She offered me a $40.00 discount so I could get the dress dry cleaned. I have no idea if it can be cleaned. She also gave me 10% off of the $225.00 alterations. I think if the dress was damaged, your Company should include the dry cleaning immediately. The alterations clerk was fine, but I paid $200 for the dress and an additional $165.00 for alterations (after the discount) and I have to get the garment cleaned (If it can be cleaned) I feel that I am paying over $400.00 for a dress that was damaged before I received it, and have no idea if it is even going to be wearable for my friends wedding. I am very dissatisfied with the damaged dress that I had paid for. I had to accept it as is due to the time restraints. It seems to me your Company should have a better process on damaged garments and do everything to right the wrong for the customer. This is my first time going to David's Bridal. I am extremely disappointed with my experience. This should not happen to a customer. read more

I called to see if I needed an appointment to shop for a dress for a holiday party. The lady who answered the phone was so sweet and got me right in without one. As soon as I came in I was immediately greeted and shown around the store. After choosing a couple dresses to try on I explained to Katie who was the young lady helping me out, what I was looking for she brought me many different styles to try. She got me out of my comfort zone and I purchased a beautiful green dress. I was surprised by the price as well. They are very reasonable on the prices of their dresses and they have a great selection. I will be going back for all of my future dress purchases. read more

David's Bridal - Bridal Near Me - Reno, Nevada

I came to this location on two occasions and had wonderful experiences both times. There are more options now than ever in Reno for wedding dress shopping and while David's Bridal is a no frills place - it also means you can get a good deal. All of their dresses are $2,000 or less for bridal and they have a ton of beautiful options for even half of that! The bridal appointment is an hour and a half it seems - not two hours but you can come back as needed, you can pull dresses early online, and you can take pictures of you in the dress. Like I mentioned I came here twice and had fantastic consultants both times - Jill and Jackie. Jill was my number one cheerleader when I tried on dresses the first time which was fantastic. Jackie KNEW HER STUFF. She knew the options for the dresses, she helped me get the dresses on and off quickly so much so that I tried on at least 10 dresses during my appointment time. She was fun and was so helpful in my decision making. If you sign up for their emails and Diamond program - you're going to get contacted A LOT but you also get a decent discount on the dresses. read more

David's Bridal - Bridal Near Me - Reno, Nevada

I'm very impressed. Listen. I know DB is the Ross of the wedding world. But this is the only place i was able to find a bridesmaid dress in the color the bride wanted. They made everything so easy! I was scared. The reviews.. there is a stigma, we all know it. But i will absolutely be coming back if I'm in another wedding. I bought the dress in February. It arrived in June. I had my fitting late June and just picked it up after alterations on July 21st. The alterations were done perfectly. Everyone I spoke / who helped me was perfect for their positions. I definitely recommend. read more

David's Bridal - After alterations were made. She did a perfect job. - Bridal Near Me - Reno, Nevada

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Ohhhh David's bridal. I am getting married and went to DB to try on dresses for the first time. I made an appointment, got their 10 minutes before my appointment, but wasn't helped until 20 minutes after my appointment time. It was pretty annoying considering I had another appointment the same day at another bridal shop, so I had to rush. They gave us a fitting room right by the back door/ BATHROOM so every 5 minutes we had someone literally walking by in between me and my friends/family to use the bathroom. Why would they put a fitting room there??? I would get in front of the mirror, my friends would help with the train and then someone would walk by "oh sorry sorry" and force me out of the way. It was terrible! It was my first time ever trying dresses on and it was so annoying to not even comfortably check myself in the mirror. Due to "covid" our employee said they could not come into the dressing room with me. Yet no employees are wearing masks and I even saw two employees sharing a drink. I ended up not finding a dress so I left pretty disappointed overall with my experience. I ended up finding a dress I thought I might like online so I decided to give DB another chance to try it on. I called and my convo went like this... Me: "hello, I was wondering if..." Employee: "CAN I MAKE YOU AN APPOINTMENT??" Me(unsure if they even had the dress in store):"no, thank you! I was just wondering if you have XX dress in store available to try on" Employee:"yes we do but since it's a wedding you can't try on without an apt" Me:"I'm sorry I just wanted to make sure you had the dress, can I just come now?" Employee:"well you need to call ahead for an apt but let me see.... Hm okay yeah I think we could squeeze you in now for an apt" Tone totally came off as rude like I was annoying that I made an apt same day. So, I went in expecting it to be busy since he made me feel bad about coming in. I show up and I'm not kidding you, there is not a single other customer in the store. Not one customer. And like 6 employees standing around hanging out. I walked in and didn't even get greeted until I said "hi I have an apt right now?" Idk super weird, very impersonal, but probably the cheapest dresses you'll find in town. read more

Amazing experience at David's Bridal store, had an appointment with Alteration and the ladies at the front were sweet and friendly. The lady (I forgot to ask her name) assisted me for my wedding dress alteration was sweet and awesome. She walked me through every step and helped me with what needed to be altered and the entire experience with her made me so happy and made me feel that I trusted her and her work. She was the best. If only I remembered and knew her name, but I greatly appreciated her and thank you :-). read more

I had the most amazing time during my appointment with Riley on 11/11. She was very helpful and fun and she also helped me stay firm on my decision for my dress and not going with a veil when I had some family pressuring me to do otherwise. I was pleasantly surprised at how many beautiful dresses they had available within my budget which was $2000. I'm very short and petite (4'11) and was worried it may be harder to get the right vision for my dress when trying them on but with the clips I was easily able to get the right vision for my big day. I'm so excited for my dress to arrive in March! :) the quote I got for alterations was very reasonable as well. read more

David's Bridal - One of contender dresses I tried on. - Bridal Near Me - Reno, Nevada

If I could give zero stars, I would. My wife made an appointment to get a dress for our daughter's wedding. Appointment was for 1:30 on Saturday, July 22, 2023. We live 4 hours from Reno so an appointment is important to us. My wife arrived and her "consultant" was ten-fifteen minutes late. My wife had already looked around while waiting and when the consultant finally arrived, she asked my wife if she had picked anything out or saw items she liked. My wife showed her two that she picked out, assigned her a dressing room and then went back to the front register. After that, the consultant stayed at the front register the entire hour that my wife was in the store. Additionally, all of the other employees were hanging out at the register not helping customers. When my wife would bring a dress up to the register to ask questions, all the consultant did was say that they didn't have it in the color my wife wanted. She never offered to look up other styles, color, or sizes. None of the other employees offered any help either. There was also a mother and daughter shopping for dresses and they got the same lack of customer service as well. We left after 1.5 hours of no help and no luck finding anything and went to Dillards. We saw the mother and daughter at Dillards and they were not happy about the lack of service from David's Bridal. No wonder they are going out of business. This is the absolute worst customer service we have ever experienced from a retail store. Why bother making an appointment to have someone help with a dress if they aren't going to help? We didn't get the consultant's name but she is a dark haired woman that was pregnant. All of the staff were lazy and chose to chit chat at the registers instead of helping customers. We found a dress at Dillards and had the most amazing customer service experience ever. Feel free to read my review for Dillards. read more

In a pinch, needed a dress for a gala in November. The dress I ordered online fit everywhere but the arms (still trying to figure that one out). Made a run to David's in hopes they had something a few hours before the event. Was greeted by kindness upon arrival. Provided an abridged version of events and what I was looking for and they pointed me in the right direction. 20 minutes and 4 dress try ons later, found THE dress. And with the sale it was less than half the cost of the dress I had originally purchased. I know it's a challenge deciding to purchase something local for an event as such but definitely recommend it, you never know what you might find in your search. read more

I came in on 01/11/2025 with two of my bridesmaids and was helped by Alicia. Not only did she help me find my dream dress, she helped us have such a special time together. Thank you Alicia for your bright spirit. I hope you know, you made saying yes to the dress super special. Thank you. read more

If I could give zero stars in this review, I would. My best friend purchased her wedding dress from DB, and it was fine experience, so I decided to go with DB for my dress hemming. First of all, they couldn't give me a quote on price unless I made an appointment. I made an appointment and went in. I waited a few minutes for the seamstress, who didn't say much to me at all. Gave me paper work to fill out, which was fine. She looked at my dress, and quoted me a price of almost $100. I did not ask for any other alteration, JUST A HEM! I asked for a breakdown of prices, and she didn't say much to me. Seamstress began to be very rude to me at this point. Also, you don't get any bridesmaid discount for alterations, even if your bride purchased her dress from DB. Go to a dry cleaners or any other local alteration. This place isn't worth it. read more

My stepson is getting married next month and my wife has been heavily involved in the planning. First let me say she attended an appointment at the David's Bridal in Keizer, Oregon in August and was pleased with the overall experience and felt taken care of throughout the process at that particular store. When she returned to Reno she made an appointment for herself to select a dress. The person who helped her was fairly helpful in determining what was available in the color/size/style she wanted and they placed an order for the dress. Approximately 2 weeks later she was notified via e-mail that her dress had arrived in the store. She knew she needed to try it on since they did not have the style/size in the store at the previous appointment. We arrived about noon on Sunday, September 13th and she went to the counter to let them know she needed to pickup and try on the dress. She was shown to a dressing room. Below are a few things we noticed during our visit: 1. No one offered to take the dress out of the bag in order for her to try it on (not a huge deal, it would have been nice but not necessary); 2. No one and I mean NO ONE came to check on how the dress fit, NO ONE offered to help look for shoes, NO ONE helped to determine if alterations were necessary (and there were plenty of employees in the store chatting, on their phones, etc. since it was not busy with customers). 3. Between the two of us we decided the dress fit well and did not require alterations. We also found a pair of shoes my wife was happy with and headed back to the front counter to pay for the shoes (the dress was previously paid for when the order was made). My wife proceeded to stand at the counter while an employee was helping a customer and a second employee was on her phone. We were unsure if she was helping the other employee since they were standing close together. Finally the employee who was helping the customer said to the other employee "someone needs help over there" and she assisted my wife with paying for the shoes. REALLY? Weddings are important events in people's lives and these employees at the Reno store need to be trained/re-trained to work with customers. Very disappointing experience! read more

Went to get my dress for my sons wedding, and what AMAZING service I received! The ladies are very helpful, and they have all sizes including plus sizes. I have received so many compliments on my dress. Way to go If you are need for a special occasion dress, a special night out or for that big day - wedding dress. Thank you ladies! read more

David's Bridal - Bridal Near Me - Reno, Nevada

I was shopping for a wedding dress and didn't know where to start so I came here. Appointment is needed if you want to try anything on, but you're welcome to browse around by yourself. Super overwhelmed the second I walked in since it was the first I ever walked into any bridal shop. I didn't have an appointment so I just made a lap around by myself to see what they had. There were wayyyy too many dresses that all just started to look like huge mushes of cotton candy floof... so I left. A week or so later I decided to make an appointment to actually try something on because I still had noooo idea what I wanted. The lady helping me was very patient, but without a traditional bridal party, it felt a bit awkward. She helped me take pictures in the dresses I tried on, but at the end of it all, they didn't have anything I liked. Nice staff and nice shop, but just not my taste. Worth a look if you have zero idea what you want in a dress! read more

With 3 days before the wedding we went to David's Bridal in hope to find a dress off the rack to take home that day. From the minutes we got there until we left with the dress of her dreams. My future daughter in law had the most wonderful service from Riley the manager on duty to Justys who helped with finding the dresses to try on. Thank you again Riley, you were amazing. Maryann and Dominique read more

I would like to say Thankyou to Aubrey who helped me try on wedding dresses on Saturday. She had asked me what kind of style I was looking for, gave me three clothes to clip on while me and my bridesmaid look. She also went back to choose a few dresses she thought I might like which I thought was very sweet of her. She said to be honest with her and she actually did a wonderful job of finding some for me but they weren't the ones that I fell in love with, although it helped me understand better of what styles I'm really looking for. I did find my bridesmaid dresses here and I will be coming back to look for my sash and veil because their options, mostly the prices here are affordable. I also want to add that I purchased my tiara here a few months ago, again, it was affordable and elegant looking. If you plan on having an appointment here, ask for Aubrey. I appreciate her patience, help and sweet-positive attention. I had a good experience because of her. read more

Updated review, since I ended up buying my wedding dress here! Okay, okay, from davidsbridal.com, and from not this specific brick and mortar store. I realized through my four attempts at trying on dresses in stores that I was just not going to find in stock in a regular store the perfect dress for me. For better or worse, the styles that most brides want and thus the styles it makes sense for a business to have in inventory are not at all what I want for myself. Praise be to the internet, which makes possible economies of scale and the quick and easy shipment of idiosyncratic goods to idiosyncratic people! I had a very positive experience at David's Bridal when I first tried on dresses, so when I determined that my perfect dress needed a sash, I wanted to stop by. I had thought, whatever I like in person, I'm sure I can find less expensively on etsy. David's Bridal proved me wrong: I found a great sash to give my dress some extra bling, and it was totally on sale (regular price $60, sale price $30). And the service I received while trying on sashes, shoes, veils, and headpieces was impeccable. Thanks, Ashley! Because buying a dress online does eliminate both the annoyance of having to make a decision in front of salespeople and the fun of having salespeople congratulate you and celebrate you on your choice, I really appreciated Ashley's enthusiasm for helping me find the right accessories in the store. So yes: David's Bridal remains a fabulous option for brides who wish to spend their cash monay elsewhere. My dress cost me a delightful $245 (before the sash). But you knew about the inexpensiveness of David's Bridal before reading this review. But what I didn't know until this experience was that it is possible to find a unique wedding dress at this big chain store, too! And one that I didn't even have to alter! This bride who has better things to do rejoices. read more

David's Bridal - Bridal Near Me - Reno, Nevada

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I came in not really looking for anything in particular and left so happy that I had came in. The employees were so helpful and welcoming. One of the managers, Aaliyah, was absolutely amazing. She showed me multiple dress options and was so personable and warm and made the shopping experience so much better. I will definitely be coming back. read more

Brianna was incredibly nice and very patient. We were looking for a dress for my future mother in law and the grooms grandma. Brianna took the time to show us many different options and well as continue to pull dresses that may be an option, even things we would be able to order. She also showed us shoes and accessories to make sure we were all set. This was the best experience for everyone involved. Will definitely be recommending her for all the future bridal needs for friends in Reno! read more

Lots of nice options. Our stylist Aubrey was super sweet, patient and helpful. Didn't find exactly what I was looking for today as it is really early in the planning process but she was very understanding and made sure to write down all of the dresses I was interested in just in case. read more

I had ordered two bridesmaid dresses at the same time from this store. At the time of trying the dresses on we were told it would cost around $20-35 to get the dresses hemmed. Having that knowledge we picked out some more expensive dresses considering it wasn't too pricey to get hemmed. When they finally arrived, both the dresses were the wrong size. Had to return and get the right sizes. Finally was able to get in for alterations and it came out to $75 for each dress. (I was also told I'd have to pay a rush fee if the dresses didn't get here in time even though they made the mistake of ordering the wrong sizes.) I let the manager know that we were quoted $20-35 per dress to get hemmed and she could care less. (Unless you are over 6' you will have to get their dresses hemmed.) Through all of these mistakes and mishaps, not one person at David's Bridal seemed to care. This is just a chain store that only cares about how much money they can get out you. Please consider going to a local store. In the long run you will probably end up spending the same after all of their fees, outstanding alteration charges, and "mistakes" that you end up having to pay for. SHOP LOCAL! read more

Did not have a good experience at this store! I went in on a weekday mid morning to look for a dress to wear to my daughter's wedding. I had just been to the Arden location in Sacramento which was amazing. The Reno location not so much. When I walked in, I was amazed at how run down the store was. The carpet is faded and torn all over the store. The woman that greeted me acted like I was bothering her and this is with no other customer's in the store. She gave me a vague wave in the direction of the dresses. After 15 minutes or so, she came over and put the dresses I had selected in a fitting room. Once I was in trying them on, there was no checking back to see if I needed any help or another size. Terrible service! The lighting in the store is just awful and they have a very limited selection. Don't waste your time. Just order online and save some time. read more

Came in to find a dress for my daughters Quinceñera. Our stylist was amazing and the alterations specialist answered all my questions.

I heard some controversial reviews from peers about this David's Bridal. When I came in I checked in my appointment and was quickly helped by another staff member. I think her name was Jessica, I will have to double check. But I showed her the dress that I needed (I am a bridesmaid) and she was able to show me a few different sizes and helped recommend which one looked best. She was very nice, patient and helpful. Unfortunately, they did not have my color in the size I needed but she was able to help me order the dress and give me a estimated delivery date. I had a good customer service experience and would come back to this location. read more

Honestly I am super disappointed with my dress. I took it in for alterations (two weeks before the wedding as instructed due to pregnancy) to get the stomach area taken out a bit so the dress didn't bunch in the front and to get straps added. The women who took me back did not understand English very well nor did she attempt to get someone who could communicate with me or even translate so we could work together effectively. The straps were put right in the front middle of each of my boobs exposing my little armpit fat rather than my boobs..., at the first appointment I told her to strap it in further down and she agreed, but did not do that. The stomach area was not taken out instead a corset was added in, which snapped today on one side at try on without any action being taken against was told it's fine just tie the straps and you don't even notice. My dress still bunches in the front and I paid more for these alterations than I paid for the dress and now I don't feel confident at all. The manager did a great job at the first appointment helping me with the cost, as I was quoted something way less than what the alterations department was trying to charge me, before even making the changes to the dress. I would not recommend the alterations department to anyone. read more

I never knew buying a wedding dress would be so overwhelming. And I'm that person who cant make a decision to save my life, so in a countless effort to find a dress I walked into David's Bridal a few times during the evening with out and appointment to see what they had to offer. The staff greeted me, but didn't seem to eager to help me out but they did. They have beautiful dresses for pretty good prices. I also tried on many other dresses from other local dress shops, I even went to Sacramento and tried on dress, I just wanted what was going to look best on my body, regardless of price and customer service. I will say the smaller boutiques in the area gave me an amazing bridal experience, but the dress that looked the best was at David's, so that where I bought my dress. I made an appointment so my mom and grammie could come with me, and help me decide on the DRESS. When we got there, we were greeted with a friendly smile and we looked around. My consultant was busy with another bride, so the store manger came over, I cant remember her name and gave us some help, thank goodness, because I was getting a little annoyed that no one was there to zip me up...come on, I'm giving you hundreds of my hard earned dollars, you can at least zip up my dress. She came to the rescue and saved the day. In all it was a good experience. I'm posting a pic of me in not the Dress, but a close second!! read more

David's Bridal - Not the DRESS, but the runner up! - Bridal Near Me - Reno, Nevada

God bless these women!!!! I came in to get a bridesmaid dress with a tight budget and a very specific style needed for a close friends wedding. I was paired off with a consultant named Emily. IF THERE IS ANYTHING YOU TAKE AWAY FROM THIS, IT IS THAT YOU NEED EMILY TO HELP YOU! Emily made me feel so beautiful and respected in every gown I tried, paid very close attention to detail, and was there to help me in anything I needed! She was the kind of friend you always need when going shopping. She somehow spotted the perfect dress for me and my body type. I could not be happier to have had her helping me! read more

The staff was sweet, helpful, & knowledgeable. The whole experience. Made me very comfortable. when I went back a second time to get my dress altered. The woman doing the altering, Diana was super sweet and very professional. Also well I was getting my dress fitted, the manager Colleen came back and spoke with me. over all these two made me have an incredibly happy uplifting experience! read more

Has very nice staff and was very helpful and friendly and accommodating my mom and my sister got there Beautiful dresses at

Maddie, and Lina are the best ladies! They were there for my fiancé and I for our dress hunting. My fiancé wants to just make sure we share how valuable and important Maddie and Lina were to our decision. We hope that our experience happens to others and we are sure that they will be satisfied! Just wanted to say we didn't have an Apt and were helped immediately. Thanks Maddie and Lina! read more

Wow! Wow! Wow! There are no man chairs in David's Bridal! I mean, I get it that the groom isn't going to be there with the bride-to-be when she's shopping for dresses, but what about Dad? He could be! What about those poor hapless gents who end up there with their significant other while out running errands? Where are they supposed to go? Unbelievable! A few chairs off to the side is all we ask! Every major department store gets it and puts them just outside the fitting rooms! I showed up with Ashley to wait for her to try on and order a bridesmaids dress for a friends wedding. I politely asked where the man chairs were and I was told...WE DON'T HAVE ANY! My jaw hit the floor. I was told to sit at the computer desk at the front of the store to wait. Ugh! As if that wasn't enough, the entire dress process took far too long. It started ok when an associate walked over to us and got Ashley looking in the right area for this dress. Then, as if magic, she disappeared never to be seen again! At the time of our visit there were 3-4 brides trying on the real deal, and apparently that required about every employee in the building to help. Meanwhile, with no help, Ashley found her dress and was ready to place her order, but there was no one available to help, so she sat in the other "man chair" and waited for someone as the line at the register grew deeper. Other customers walked in and also went unhelped as we sat and waited. Finally someone of apparent authority sat down at the computer desk to find out what we were waiting for, got some info, and ushered Ashley up to the counter as quickly as possible to finish up her order. No man chairs... Geez! And no bottle opener to help me open my beers either! read more