On the good side, estimates are fair and close to what other shops charge…read more I can't speak about the work because I went in for an estimate 3 weeks ago and never heard from them again. Another shop gave me an estimate and appointment on the same day.

I drove in for an estimate on a bumper repair/replacement. "Sal" examined the vehicle, promised an…read moreestimate but warned they could not handle it till "after the holidays." Never heard from them again. Very very disappointed, after seeing great reviews

Yikes. Buyer beware…read more This shop has zero reviews, so I did what any smart consumer should--I asked to see their business license/repair shop registration number. (For context, I'm an automobile attorney, so I know exactly what to look for.) Shockingly, they flat-out refused to provide it. That's a massive red flag. Any legitimate shop operating in Massachusetts should have no problem showing proof they're properly registered. The refusal alone tells you everything you need to know. Proceed with extreme caution.

Very quick and easy to get a quote from East Coast Auto Body for auto body work done at home by a…read moremobile unit. Sent a photo of the damage and quickly received a quote. They answered questions about their quote, and let me know they were available on the date the car was available at home. Work was done well and as scheduled. Great to know that East Coast Auto Body can fix dents and perform minor painting to match the car finish from a mobile unit, done at home, without the long delay of leaving your car at an auto body shop for days.

Honest hardworking and they work fast along with excellent work. They got me a rental right away…read more Explained all in detail and their work reflected the body work they finished. Beautiful work.

Highly recommend Keane Auto Body! Just picked up my car and repair looks fantastic, washed and…read morecleaned inside and out, very impressed. They make the whole process very easy by coordinating rental car to be onsite at drop off and then return. Everyone was very friendly, responsive, strong customer service.

Updated: 05/14/2026 Had an Emergency With 2017 Ford Fusion, I Parked My Car In Front of My House,…read morePut Car In Park and Ended Up With a Shift Servicr Light and Code? I Shut Car Off and Re-Started Car Would Not Start and "P" On the Electronic Shifter Was Flashing. I Called My Service Rep Steve Haverity and Explained The Situation, i Then Called AAA For a Tow Too Bonnell Ford Service. Got Too Bonnell Around 1:15pm To Schedule a Technician To Have a Look at and Repair, Also This is Friday Afternoon Before the Weekend My Service Rep Steve Returned From Lunch and I Discussed What Was Happening With My Vehicle. I Waited Awaile Hoping a Technician Would Hopefully Be Able Too Look at My Car? An Hour or So Went By and I Decided I Would Grab a Rental, Steve Then Stated He Was Going to Have Peter the Technician Take a Look at My Car, Hold The Rental. Also My Warranty Had Expired On August 2025 Now I'm Really Worried, Peter The Technician Came Out To Consult With Me Stating It Does No Look To Be a Big $$$ Issue and He Was Working On It, Peter Came Back Out and Explained What The Main Issue Was it Was a Worn Solenoid Within The Electronic Shifter, The Repair Would Not Be a Major Cost. Special Thanks Too Peter Great Guy Repair Compleated Before The Weekend and No Rental Expence, Total Cost $213.00, Thank God For My Ford Rewards "Points" Card Had Enough To Cover This Expence, No Out of Pocket Cost and No Rental Cast Special Thank You To My Service Rep Steve, Also Jeff, For Getting Me In On This Friday Before the Weekend and a Great Thanks To Peter For His Personal/Friendly Consultation and Timely Repair To My Car, Being a Last Minute Unscheduled Repair Bonnell Ford Has Always Been There For Me For Over 40years, With Quality Repair Service/Technicians, My Car Salesperson Steve Powers, Kenny With Financing, and Too The Entire Bonnell Family Who Treat Everyone There Like Family Thank You Everyone Your the BEST

They're not interested in gaining your business. Staff are under the misconception that they're the…read moreonly game in town. Recommendation: go anywhere else for sales or service.

years ago my older neighbor backed into my car a couple of times, he said he had a guy, but he was…read moresick and hey its a 2010 so what did i care. Didn't bother to fix it, started to realize my headlight were terrible in an unrelated issue and wanted to replace the assemblies. I ordered them and realized that in cars that aren't 1980s ford escorts, it was actually complicated to change them out. I have a handy friend that was going to help me remove the bumper etc until I realized because of the fender damage we wouldn't be able to do it. So I decided to fix the fender etc. Rolled into Malden and apparently they don't do hondas there, but he took a look at it and said to take it up to Stoneham. Super customer service from Jump. I went up to see Al in Stoneham and he gave me an estimate right on the spot. Again no insurance or anything out of pocket. No one wants to get body work done and it's expensive and takes time. Al told me to come in early the next week and that he'd also put in the headlight assemblies for me. 36 hours off the road and it was done, looked great, fairly priced as these things go and was never dicked around once. Great service and yes I'm took the time to recommend on yelp along with my burger and fries reviews.

The three most important things for an auto body shop are to do quality work, have honest pricing,…read moreand have an efficient scheduling process. Today's has all of these. I walked in and they looked at the car on the spot and I had an estimate and appointment within hours. The estimate was lower than another shop in the area, but both were pretty close. The work was absolutely flawless and they cleaned the entire car. Folks there were very friendly too. I hope not to have to ever go back, but if bad luck strikes, they will be my first choice.

When perfect isn't good enough, go to Mac's. They are the best! Their work superb and they treat…read moretheir customers very well. In my case, they put in more time and work on my car than they had estimated, but they stayed with the originally quoted price. They are very much stand up guys. It was a pleasure to have my car repaired and painted there.

I came to Mac's auto body needing my mirror fixed after someone side swept it…read more I called ahead to arrange an early morning estimate. The manager was kind and gave me an estimate of just over $500- for the parts including a painted part. They required a deposit for the parts- $200, which is fair. The parts came quickly and i was able to get everything taken care of in just a few days. They offered after hours pick up, which was nice for my busy work schedule. Mac's is conveniently located not too far from Davis square too, so it's easy to get to/from wherever you need to go. They didn't try and up-sell me either, which was nice. I would absolutely come again if ever I needed to, and absolutely recommend Mac's auto body to anyone.

This is a long overdue thank you to Hynes Collision and especially to Donna DiVenuti…read more While exiting a parking garage, I caught the right rear door of my 2015 BMW X3 on the corner of a concrete wall. The door sustained minor damage - basically crushed/buckled. It was barely noticeable but I knew it was there and wanted it repaired so I took it to a collision center where I had been going for years. To my surprise, they told me the door needed to be replaced. Obviously, this was an expensive repair and I planned to pay out of pocket so I had to think about it. On a whim, I stopped by Hynes Collision which had recently opened, and met Donna who was very accommodating and did an on-the-spot inspection. She assured me that the door could be repaired not replaced. She called me the next morning with an estimate and my car was in the shop the following week and repaired and looking perfect in a very timely fashion. I was very impressed with both the excellent workmanship and customer service and highly recommend. Thank you, Donna and Hynes Collision Center!

After Geico recommended this shop I called and made an appointment at the Belmont location but…read moredidn't realize so showed up to the Woburn one. They took the car anyway and worked directly with insurance on estimate and repairs. Work was great - replaced the trunk of my car and removed all small dents and buffed/blended scratches from a branch falling on it. Took 6 weeks. Called several times a week for updates and didn't hear back until several attempts. Front desk ladies were otherwise very helpful and friendly. They cleaned the car well before returning it.

I had the best experience here! They fixed my car in a timely manner and even cleaned it and all…read morewith a smile, so nice! I will definitely come back and Highly recommend.

Recently, someone scratched the side of my car (just the trim, thankfully) and my (front) license…read moreplate fell off. I took the car to Mike's Auto Body, since they were good to me when I went to them 10 years ago. Mike was very personable then. I dread going through the process of getting quotes etc. knowing that the price and time would be an inconvenience to my busy work schedule. I drove my car in, hoping they'd give me a quick estimate at best and an appointment for (an estimate) another time at worst. Eric came straight out, looked over what needed to be done (I also asked for some scratches to be buffed out) and gave me an estimate of time and price. The guys took my trim off whilst I waited, then I left to return a couple of weeks later to have the license plate and trim reattached, as well as scratches buffed out. Some of the scratches were pretty bad, but the staff warned me not to expect them to be perfectly removed, which was what I'd already suspected. For the price, they did a great job. Often times, I expect to be denigrated in one way or another (it's just my experience in life) when I seek service for my car, renovations to my house, etc... however, the staff at Mike's Auto Body have always been respectful toward me. Mike gave me the confidence to go back this time, so I assume the professional and respectful behaviour comes from the top down. I truly won't go anywhere else. The price, though excellent, was secondary to the professionalism and respect the staff show me.

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

If I could give them an amazing I would! I brought my Land Rover in because the check engine light…read morekept going on; I ran a diagnostic and it was something with the fuel rail/line. Sounded pricey. I ran it over to BAW along with a set of spark plugs I got direct from LR (I thought I could change them til I couldn't figure out how to d/c electrical). He replaced plugs, told me my brakes were corroded w photo. Also, what was causing engine light. Surprise! The fuel line, which on a Rover is the whole flippin' system. We did brakes first, then the fuel system. I'm SO HAPPY! She's better than she's been in ages! I can be pretty tough to please and I'm giving Jon and his place two thumbs up. Plus, it's super important to support locally owned shops. Yasmin in the office is great too. Stop by!