Ridiculous, we were not let in for not being 21 to go to a children's arcade. Employees were rude and not helpful, would not come again.

If you are "responsible parent" like me, then you know that sometimes it's nice to let loose a bit and have a break from your kids asking why 34 times. Dave & Busters is my favorite solution to this predicament. You can bring your rugrats and even a few of their little stinky buddies and let them go crazy running around playing games. The nice thing about this location is all the games are upstairs so it's easy to keep track of the little hellions. Right in the center of the madness is a bar with good drink deals and a great happy hour! They are usually playing the best football games in the TVs which makes it even better for dads like me. Pro Tip- The coin games where you put a coin in and it pushes the coins off the edge seems to consistently pay out the most tickets per dollar. Also come on Wednesday for half price games!!! read more

Dave & Buster's Phoenix - Scottsdale - American Near Me - Phoenix, Arizona

Overall a good time. Our waitress was awesome food was ok, I didn't except phenomenal food but it was good!

My review is regarding our experience on a Wednesday evening, which has half-price games. Upon entering the building, there is a front desk that can take care of any questions or start you with a game card. Full restaurant and bowling are on the first floor, and the arcade and a bar (with limited seating) are on the second floor. The girl working the front was super friendly and helped us get started with a card. We each had $25 gift cards, so we added them purely for games. There is a $2 charge to start a game card, so if you come often, save them. If you don't mind sharing a card, I recommend doing that as well. We decided to share. For $48 we started with about 280 tokens. Considering each game was half price, that ended up being A LOT. Two of us played anything we wanted for at least an hour and a half, if not closer to two hours. We were surprised time went by so quickly. We ended up leaving with 66.2 tokens left on the card. Most games I saw ranged in the 3-5 tokens range (again, half price). As far as tickets go, most games pay out at least a few. We weren't really playing for tickets but ended up with 2,200+ by the time we left. If you play for tickets though, I'm sure you could have had many more in the time we spent. I thought there was a good selection and variety of games. Lots of driving/shooting/action video games like Tomb Raider, Jurassic Park, Alien, Transformers, Batman, Spider-Man, Star Wars. There were classics like Ski Ball, Basketball, Football, Clown Knockdowns. Fun interactive games like Connect Four, Super Trivia, Guitar Hero, "Beer Pong". And then of course, a variety of games aimed more at winning tickets, including the ones where you want to push tokens off the ledge, or just random wheel spins. The servers working the bar looked a little swamped, and when we grabbed a drink no one was particularly friendly. I guess I wouldn't be trying to deal with the craziness either though. The prize "store" has a variety of options, from candy to Knick-knacks to stuffed animals. I thought it was a decent selection for an arcade, but it's pretty much what you expect. Nothing mind blowing here. For the half price deal, I thought the arcade was well worth it. But I could see during regular times it being a little expensive, especially if you have multiple people who want to play. I'd return on a Wednesday for sure. read more

Big thanks to Natalie at the front desk and the manager Markieff (apologize for potential misspelling) for going out of their way to help us out during our visit after a big tech issue with one of the games that left us with no tickets/coins. They helped fix everything very quickly so we could get back to playing. Thanks again! read more

This review is for the AMAZING MANAGER and staff at Dave and Busters. I believe his name is Yamin, and our waitress was Celia. First off, we came in around 7pm with a large party due to being at the hospital because our loved one died from covid 19 and we just wanted to eat a quick meal as a family and Yamin made that happen. He had his staff work hard to seat us somewhere private and even sent us many desserts on the house! He is a truly amazing and compassionate person and we are so grateful! Anyone who treats customers this way, especially in times today is truly amazing! Same goes for Celia, she was an absolute sweet heart and worked so hard on our group and had a great attitude the whole time! read more

I just got home from a most awesome Mother's Day celebration with my son and his friend and friend's mother. The four of us went to Lunch at Dave and Buster's, and after eating, we spent 2 hours in the arcade playing Halo and riding motor cycles. Tons of fun with great people. The food was excellent, as it usually is when we go there, and the arcade is great fun. I highly recommend D & B !!! read more

They took away bogo and cut staffing....not the same place!

This review is strictly for the game play. Coming here on a regular day....$23 will last you 20-30 minutes. Coming here on half play Wednesdays, $23 will get you 60-75 minutes if you play fairly liberally with your points. The games here are all fairly standard, they're fun for date night. I would love to partake in ongoing half play wednesdays with a group of friends. Who knows, maybe we'll try the fries and shakes one of these days. The bowling could be fun too! I believe you play for half off too! read more

One of the BEST dave and busters that I have been too! The service was wonderful the manager came up to the table and asked how the food was, which was delicious! I would definitely come back! read more

Jayne and Fin did a great job running the front desk on New Years Night. 10 out of 10 recommend.

We had a tough day and needed to blow off a little steam. Games and drinks is a decent way to do that. This place is located in a large outdoor mall area. The games are upstairs. Service at the bar was ok. It was a little slow but the staff was friendly. The game assortment was ok. It seemed a little lacking to us. They did not have near enough racing games. The few they had always were taken. There were a few other games they certainly could have used more of too. While this place is not great, it is good enough for what it is for. For a few drinks with friends and some games it will do fine. read more

Yesterday my husband and I went to Dave and Busters at Desert Ridge Marketplace as part of a date night. It was our first time visiting since the COVID-19 pandemic started and we were cautious about whether the facility would be safe to attend, but we thought with the Maricopa County mandate for wearing masks (with exceptions for eating, exercising, etc.) and the demand for greater sanitation efforts would help. However, we were quickly surprised and appalled by what we saw. First, I understand that it's hard to ask for social distancing when you're an arcade. You can't really move the games farther from each other and the area calls for gatherings of friends and parties. It's also tough to ensure surfaces stay clean when many different people are touching the games all night. I know it's a hard position for your business, and it's even harder for the employees who have to ask customers to follow policies and mandates because some customers are stubborn as hell. This can't be easy for you. We noticed there's a sanitizer bottle by the front door of the lobby, which is great! There's also one above the stairs leading into the second floor where the games are. However, from our walk around...the one by the stairs was the ONLY one we could see on the second floor. You had to go out of your way to put sanitizer on by a large distance, especially if you were playing one of the games in the back, and with all of the bar tables near different games (usually used for putting drinks or token cups on) it seemed like a missed opportunity. It wasn't an issue of space, just...an issue of not bothering on the facility's part. Regarding masks. The center of the 2nd floor is where the restaurant and bar is, and of course folks don't need to mask up when they're in their booths or anything. However, as we walked around the second floor we saw more people either without masks or with their noses uncovered, rendering their masks useless. This is in spite of there being a county-required flier at the entrance to the facility requiring guests to wear masks. I was beginning to suspect that customers would wear them upon entering and the moment they went up the stairs, they took them off - and since no one required they put them back on, even when playing games, they didn't. However, when we went to leave, we actually saw customers standing right in front of employees, in the lobby, right by the signs, without masks. So... it was more like the employees just didn't want to enforce it. I know it's hard to confront customers about this. A lot of people have gotten inappropriately hostile about the issue, and I'm sure employees are tired of getting yelled at. However, it's a really big deal when you have a large facility, with lots and lots of customers gathered, and no enforcement of the mask mandate. It looks bad for the customers who are concerned about their safety - it looks like the company doesn't care at all about safety, to be frank - and it also looks bad for the company should something happen. If a customer comes to Dave and Busters, doesn't wear a mask or wears it and takes it off after going upstairs, and hangs out with others in the arcade, and it leads to an infection cluster, the county could potentially step in and either shut the facility down or level other consequences. Overall, it's bad optics but also bad for business. My husband and I have spent hundreds at DB Desert Ridge, but after yesterday we're not returning until the pandemic is over, because we were left feeling like the company just doesn't care whether people get sick on its property or not. read more

Our expectations were low given that it's Dave and busters... the customer service was even worse than the bar being low. The server conveniently "forgot" that the fish and chips were out as everyone else got their food. Didn't get a refill of warier once. Trashier than a dollar tree in the hood and the only time I've ever considered tipping $0... DONT GO read more

Worst place ever!!!! Tried to go to the arcade and was rejected because we were not 21. This is insane considering that children come to go to the arcade. If they want to keep business they should stop with open bars and figure their crap out. DO NOT GO. HORRIBLE PLACE. didn't even apologize read more

We decided to check out the bottomless wings and play credit for $20 this weekend and were underwhelmed. The food took FOREVER (1 hour +) and my $5 app nachos were cold. My husband ordered the wings and thought they tasted pretty good. The restaurant area wasn't full so we're not sure what took so long. It was nice to get in quickly with a large group, watch all the football games playing on a Sunday afternoon, and have play credit to get a bit competitive with friends upstairs. Honestly, I probably won't be back for food of any sort, but I'd come back for a games + drinks for a date night or with friends. read more

Took my daughter out for her birthday had the best experience from food bowling games and sports

Ate here was visiting from Los Angeles. Me and my daughter both ordered Burgers, they got both orders wrong. The manager came over to table. I thought he would knock something off the bill but not. I still gave waitress a good tip not her fault. I don't recommend next time in Arizona won't go back. read more

So I have contacted Dave and Busters and filed the complaint and still weeks later have not had a response to what will happen. And apparently visa authorizes them to charge 20% more even though no tip was involved. What a scam! read more

My company treated us to an employee appreciation day at d&b last Wednesday. We met upstairs and were given a $10 dollars playing card at check in. A nice buffet setup of chicken tacos and caesar salad was provided. The food was a okay. I had a great time and the 10 dollars went a lonnnggg way and was able play a few hours with co workers. I was able to rack up some points and tickets because I was doing so well. When your all done playing you can walk over to little gift shop and get something in exchange. I gave all my tickets to a co worker as an early bday contribution and they were able to secure a nice water bottle. I didn't take any pics as I was having a fun time playing games so no time for pics. read more

The worst customer I'm here with a disabled person and they did not accommodate us at all service ever very rude I will never come back here again even the manager wasn't helpful read more

Overpriced as expected. The food is just bad. I don't necessarily blame the cooks though, it's just the quality of food. Wings and fries were awful for the price. I expected good wings from n atmosphere such as this but they were just gross. Never again. read more

A fun day to spend with my nephews. They enjoyed it thoroughly. I'd recommend to anyone. Lots to do

I've heard great things from my friends about Dave and Busters for years, but I was not at all impressed on this first visit. Even for typical bar food from a chain, the food was not good: the guac was super pasty and flavorless; the loaded nachos looked awful - nothing like the photo; the fries and chips were subpar; and there really aren't many options for vegetarians, let alone vegans. The service was incredibly slow. It took forever to even order drinks and then the wait for the food was long as well - appetizers and entrees all came at once. Some of the bathroom stalls were also missing toilet paper and the sinks looked like they needed a cleaning, even though it wasn't even that busy. On to the games: About a quarter of the game floor was dedicated to games you can play on mobile devices, which I just don't understand. Sure, there were classics like Skeeball, DDR, and basketball, but I thought one thing that was missing were more classic arcade games. Overall, Dave and Buster's tries to be everything - a bar, a restaurant and arcade - but it really fails to succeed at any of the three. The local arcade/bars I've been to (in Portland at least) do a far better job on all three fronts. read more

This is the best night club I've been to! I've been here since 2001.they have great food and cool games and the people are nice

My wife and I had a great time here last night. Food was great and the games were very fun. They have these Asian Chicken Nachos that are amazing and very different. The burger was good and so was the chicken sandwich. They have a virtual reality experience for $6 a person that was worth every penny! Wednesday's are 1/2 off all the games so $50 lasted about 3 hours for us. We will definitely be back again. read more

Dave & Buster's Phoenix - Scottsdale - American Near Me - Phoenix, Arizona

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Great place to have fun, hangout and get out of the heat! The unlimited play cards are so worth it! Machines in good condition. Drinks and food are delicious! read more

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Love this place it's so much fun! I'm guessing they have over 200+ games to choose from. Always have weekday specials & you get the inside scoop when you sign up for their emails. The first time you sign up for their emails you'll get $10 on your next visit ! Which is pretty cool. Taco Tuesday's are delicious & fun $2 tacos chicken or beef $2 corona & corona light The tacos are actually really yummy ! Who would have thought ! I enjoy being my boys here because mom can play too & maybe if in the mood have an adult snow cone or their signature purple people eater which is layered with Stoli Ohranj, HYPNOTIQ, island pucker & cranberry juice !! Yum Remember to bring your play card to load chips on if not it'll cost you an extra $2 Wednesday's are half price bowling & 1/2 price games Enjoy gaming fellow YELPERS read more

Dave & Buster's Phoenix - Scottsdale - Bowling price sheet - American Near Me - Phoenix, Arizona

Having been to Dave & Buster's in California, I was pleased to see one nearby in Phoenix. Our family enjoys the games and food offered at D&B's. It's not the best bar food you ever had, but it's alright. Some of our favorite dishes... Chicken Sandwich & Fries http://www.yelp.com/biz_photos/f2z4RM_ungk_zQwcpZcpcQ?select=pL9gMcMhSu66djzRs0EE0g Sliders, Wings, & Fries http://www.yelp.com/biz_photos/f2z4RM_ungk_zQwcpZcpcQ?select=duqkD08yPYfZzK2BdwXSOw http://www.yelp.com/biz_photos/f2z4RM_ungk_zQwcpZcpcQ?select=gmI2y1_o4YxyNsuhu4-PGA http://www.yelp.com/biz_photos/f2z4RM_ungk_zQwcpZcpcQ?select=-SYnpluFm_tcBObKnYpR1w Chicken Sandwich w/Bacon & Sweet Potato Fries http://www.yelp.com/biz_photos/f2z4RM_ungk_zQwcpZcpcQ?select=EkZL6PdNv4kkgopmT6IK8g Besides the video games, my Son and I enjoy shooting pool on their championship size (9 ft) pool tables. http://www.yelp.com/biz_photos/f2z4RM_ungk_zQwcpZcpcQ?select=_L7O1ZhQ9EDnO1LHv9b10g http://www.yelp.com/biz_photos/f2z4RM_ungk_zQwcpZcpcQ?select=6IveT3g9EW-lLEjwbrblZQ Overall, it's one of our favorite places to go where the entire family can enjoy a night out. They serve alcohol at the bar and restaurant, so the adults can enjoy themselves while the kiddos play games, bowl, shoot pool. Return Factor - 100% read more

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Aaron in the bowling alley is absolutely amazing! He was so helpful and went above and beyond to help make my brothers birthday amazing!!

We went here on a Tuesday night and the place was deadsville. Since we have a couple of kids we elected to go upstairs for them to partake in the games. We ordered a couple of combo meals, which was food and tokens for the games. When the kids wiped through the tokens, we started to realize that.the games were a little on the pricey side. No more.games after that. When the food.arrived we were all quite hungry.. but alas, even that didn't help. The food was dull, unevenly warm and served in haste. Grandpa liked his ribs but everything else was just plain average. I got the feeling from looking at things like cleanliness and staff uniforms that the management is just barely holding on. read more

Came to eat lunch. Waited 45 mins (timed it) for an order. Was told that my son's chicken wings would be ready in 5 more minutes. Finally the manager comes over and tells us that due to "miscommunication" they have no chicken wings. My son went hungry. Bad management. Someone needs to get fired if they can't manage a kitchen and improve communication. read more

We sat down upstairs in one of the booths by the bar area. We literally waited 15 minutes before my husband decided to hunt down the bartender and let him now we were there. The bartender said he'd said someone right away so we waited.. 10 minutes later and we're still waiting... My husband then went to hunt a waiter down and found out that they were just standing around talking. She then walks over and apologizes and takes our orders. We get food rather quickly and she barely comes around to ask if we're doing okay. Service was crappy and the only reason we stayed and spent our money there was because I work in the district and everything else was closed. I'm never coming to this location ever again. I rather drive to the Tempe Marketplace one anytime. read more

What can ya say about food, drinks, games, and prizes! Good things! I gave a three stars for the following reasons: 1.) Came into the dining room on the first floor with a party of 12 (mind you we called ahead), ordered drinks & appetizers that didn't take too long to come out. Nachos, calamari, and atrichoke dip... they were okay - average. Drinks... I ordered the Watermelon Coronita-Margarita drink which was pretty delicious, it is a definite must try. Comes with your own little bottle of Coronita flipped upsidedown in a Margarita. Also tried the Banana Split drink. This drink is DELISH! 2.) Ordered dinner.... Most of the entrees came out in a timely fashion. Except my Mom's. She ordered the Bacon-Wrapped Sirloin Medallions & Grilled Shrimp Skewer things - they took at least 10 minutes longer to come out, I had to go request for a Manager because the Waitress wasn't checking in with us about it at all. (She's another story...down the line.) Mom finally gets her order, asked for it medium-rare, and it comes out rare. I mean rare. I'm surprised it was cooked-looking on the outside! She sends it back, asks for medium. It comes back out another ten minutes later... it's well done. She takes a few bites. It's not good. She's had enough, over it. I send it back for her, ask for it to be removed from the bill. 3.) Waiting....waiting.... where's the waitress?? Have you seen her? For the beginning of our arrival, she was attentive. Towards the end, mind you the dining area is less busy than it was when we got there, she was just not around. Oh there she is, finally! Can we have our bill?....Wait another ten minutes... Okay we don't even want to look at it just take it, swipe it, lessgo play games... At least she was nice? Took a couple family pics for us! 4.) Games were fun. They have a new Star Wars pod that you MUST TRY. Most of the games were up and running. There were only a few that were down. Warning: the "beer pong" game is always breaking down. Just don't. Just. Don't. Other than that it was a fun time! read more

Dave & Buster's Phoenix - Scottsdale - Omgeee!! This is a must play! - American Near Me - Phoenix, Arizona

I went here a few times back when it was still Jillians. It's changed alot now that it's Dave and Busters. I've been to this location twice now that it's Dave and Busters. December 2011 visit: We had an office work party on a Friday night this past December. We planned the event only a month beforehand, so our choices were limited where our table could be. It was either the bowling lanes downstairs or the table upstairs right in the heart of all the video gaming. If you plan to have an office party/event here, now I know that you plan a few months in advance. December gets to be a really busy time for holiday parties, so no procrastinating! I didn't expect much from the food at a game place, but i was pleasantly surprised. You cannot go wrong with the make your own taco plate. They serve the taco plate - fajita style, so you get your flour/corn tortillas with separate toppings on a a platter. Since I ordered mine with shrimp, which come on a skewer, I didn't feel so over-bloated that I couldn't play games. The artichoke dip was a good appetizer. There's even an appetizer that combines beef sliders with hot wings so you don't have to make a choice between the two. The sliders aren't amazing, but they are good. April 2012 visit: Although back in December, for the office holiday party, it wasn't too crowded around 7pm, when I returned for my husband's birthday (well the day after his birthday) on April 14th, on a Saturday, the place was super packed! When I called the restaurant beforehand to see if it was crowded on Saturday night, the hostess said it wouldn't be a problem to seat 6 of us around 7-ish, but boy was she wrong.We had to wait a whole hour after we got there at 7pm to get seated at the restaurant downstairs. After dinner (close to 9:30pm), there was a line wrapping all the way to the stairs just to get game cards. It was too crowded to move anywhere since there were kids running everywhere with their parents. It was sheer pandemonium! We still had fun, but expect huge crowds on Saturday nights. Maybe Friday is a better time to go? Even Thursday would be better if you don't have to work the next day... read more

Staff isn't very friendly, website should make it clear that in the evenings kids need to be accompanied by someone over 21 as it was only posted in house policies which you have to go to a separate page to see. 19 year old went with 2 younger kids (12 & 14) and was turned away because "children must be accompanied by someone 21+ at all times", Came back with the parent only to find there was no longer a front desk person to turn us away and upon going upstairs there were kids running everywhere, most without a parent. Honestly not worth it all around and next time will take my money elsewhere. Lots of games were out of service and a few that weren't didn't work. read more

I give it three stars. The restrooms are NOT clean. The staff are ok they kind a friendly...you have to watch them because you can be playing a game and they will unplug it. I don't know why this is but they give u free turns on other games should this happen. read more

Waited over an hour for our food, when the food came out everything was cold. So disappointed. The machine took my daughter's points 3 different times when the guy came over to fix it , it froze again. I let the attendant know and she said I'm sorry about that. Like really at least replace the 30 points it took. My 8 year old was so upset. Definitely not coming back to this location. The other locations are great. read more

Dave & Buster's is a cool place to visit when you'd like to have a great time with your friends and family. You can bowl, eat, drink, play pool + blizzards, and play arcade games. Food and drinks are good! Only thing that needs improvement is when you use your ID/DL to hold a bowling alley lane or pool, the bartender will ask for your ID for drinks. I feel like the bartender should go to the front and check the ID instead of the customer going on a goose chase. This is definitely my go-to spot after hitting up Whining Pig! read more

I brought a large group of employees,36, to this location. We did not have any spot reserved. We were able to use the entire billiards area. They put the TVs on for the group and the volume up! Jenny was our server and she did amazing!!! She was super sweet, never made anyone feel rushed and didn't make one mistake. The great service, good food and drinks, made this a great experience!!! read more