We brought a large group to celebrate my nephews birthday. The service was terrible and the food was even worse! We ordered many different platters that came out overcooked and tasted worse than fast food. The kids didn't even eat it! The waiter showed no interest in our table. This will be my last visit here. read more

I have had bad service in my time, but this place takes the cake. My friend and I were the ONLY 2 people at the bar at approx midnight, and the bartender looked at us 3 times without acknowledging, and still took over 7 minutes to come over to us. Now I know 7 minutes doesn't sound like a long time, but when you are the ONLY people at the bar COME ON. He actually had to intentionally ignore us to give that poor of service. The selection of games was very limited and boring. I would not recommend this establishment. Maybe if you have kids, but it advertises as a playground for adults. GO Figure read more

The girl at Dave and Busters that makes the balloons for the kids moved to Colorado. Im trying to find her on facebook. Does anyone know her full name Angie ?????? Please text me her name 602-359-9109 read more

Food okay fit the bill for the kids they had a great time playing the games.

Alex was our second server. She was fantastic. I would request her as a server again. However, as I said, she was our second server. Our first server finally greeted us after what I can only assume was a 15 minute battle over who had to take our table. He unenthusiastic-ally came to the table, never introduced himself. After giving him our drink order he disappeared. About ten minutes later Alex walked over drinks in hand and asked us if we were ready to order. Surprised, I asked if she was taking over, She responded that Alex had gone home. This is perfectly fine, but usually includes an introduction to a new server. Regardless, I would have expected him to have worked that last ten minutes of his shift, and bring our drinks. We had not received Kids menus for our 2 small children from server one. Alex was kind enough to list off options for our children and prompt accommodated us. She was an excellent server and saved us from a terrible experience with someone who clearly had better things to do than his job. Food was great and we had an awesome time playing games. I wont knock stars for a servers bad day, but I hope he reads this and remembers that I go out to eat so I can have a good time. You get paid to make sure all your guests have a good time. Keep us in mind, even when you really want to go home. read more

I appreciate that this atmosphere is for the kid in all of us. However, if I wanted to spend 100 dollars on games, I would go to the Casino where I might win some back. It would also be nice if the atmosphere focused on an adult crowd rather than letting kids run around and ruin my nastalgia. I'm trying to get my ski ball and beer on but small children keep interrupting my game...wish there was an 18 an up curfew. read more

Service sucks, and the bartenders have shit attitudes. Food is good, and love the games and billiards. I guess bring ten of your drunk buddies, they'll acknowledge you as paying customers then. Bottom line: Don't come here for good, friendly, welcoming service. maybe read more

Really enjoying this place. My son's was invited to a birthday party. The food was great with tons of options from mega burgers to many different salad's. Recommend for nice hangout while kids have a blast. read more

Food was ICE COLD!!!!! Could not even eat it and it had to be taken back!! I can't even process this!! UFC night is Not The night to be here! read more

I understand it was very busy tonight but they were understaffed and it took us over 15 minutes to order our food, which we never got. Very disappointed in the service we received at the bowling alley tonight. read more

Dave and Busters is such a great place to have a good time with family or friends. They offer such great entertainment for adults, everything I love all in one place sports bar, big screens, great food, bowling, arcade games, and pool tables. Can't wait to go back again with the hubby..we due for DAB visit ;) read more

I went in to dave and busters 4/23/14 for my bday, i went bowling barely got greeted, had to search for the person in charge of bowling, and then when I got my lane I didnt have a server for almost 2 hours(which I finally walked out) I got my own fountain drink for me and a few friends and the bartender didnt even say hi, didnt ask why I was over there, just looked at me and went about his business, it wasnt even busy. Worst part is, it was my birthday, we all wanted a few burgers and thr birthday brownie thing. Very dissapointed and I was wrong to look forward to the bday brownie I was craving. read more

Our grandchildren were visiting for the weekend so we wanted to go someplace fun. First, if you've never, it's kind of difficult to figure out WHERE is the ENTRANCE. From the north parking lot, there is A sign on the back of the building pointing east. However, as you approach the stage area, there is a staircase but, no sign or indication as to what is upstairs. So... Walk around the stage (& audience waiting for the band to begin) to find the entrance closer to the WEST side of the building. For a handicapped person this could prove difficult. I highly recommend a better sign/directions from the parking lot AND online. When you enter, you don't know what to do, as there are what appear to be 2 host/hostess stations, not labeled in any way so of course I approach the wrong one. A sign on the walls behind the stations would help. We were disappointed in the LACK of seating upstairs. There is additional seating outside but, it was still hot out & besides, on this particular night, there was a private party on the balcony patio. So, we went back downstairs, ordered & then my husband took the kid's to play while I waited for the food. Our server, Stephanie, was quite good: prompt & attentive. The food was good although, the mild wing sauce was a bit sweet. The pretzel dogs our grandchildren ordered were delicious, as were the loaded tater tots. My only disappointment here was the lack of CHILD size drinks: neither drank the whole, adult size drink. The play area is as expected game wise. I was very pleasantly surprised by the redemption "store". We're all used to seeing the "prizes" inside of a glass display case & on the wall behind the display case. At Dave & Busters, you can go into the area & actually pick up & look at the items you are interested in. The ONLY negative to this are the people breaking items &/or dropping them on the floor & leaving them for someone else to pick up or step on. At any rate, this prize "store" is a great idea!! I do, however, wish they would find a way to have more seating so a family doesn't have to be separated from each other as we were. read more

Great place, food is good, vanilla shakes are the bomb. My kids favorite place to go

The employees are rude and act as if they do not want customers. There was a 1hr wait time. Not accommodating at all. Bowl elsewhere. It's a shame because it's a really nice Dave and busters. Just poor management. read more

The reason they got 1 star is because the lights were on and the doors were open. What a complete waste of our time as we tried to watch some NFL games. The bartenders downstairs ignored us for 15 minutes.. we asked if the Raider game was on and the GM told me he couldn't get that game. Mind you it was on CBS. Then we finally got the game on and was told we needed to move to restaurant side to watch it. We then waiting 35 minutes just to get a menu and the waiter ( who was clueless) never came back. Don't waste your time at this place. Managers were worse than the minimum wage employees! read more

NEVER GOING BACK EVER. you couldn't pay me to go back here after I was treated. They have a rule where you must be accompanied by an adult to go inside, or be 18. I am 18, they checked my ID at the front desk, I went upstairs, 2 more employees checked it. The third one that did, took it and would not return it, insisting I wasn't 18, and they kicked me out. I am an honor student, and eagle scout. Nobody should be discriminated against like this, this is outrageous, especially cause I eat and play their every month. They need to higher more compitent employees, or drop that rule. I will make sure that none of my friends, family, or anyone else ever goes back. I suggest you don't either, until they have a change in policy. read more

I do not like this Dave & Buster's. Let me start by saying I am a ridiculous, goofy, immature big kid at heart. I LOVE arcades and the only thing I love more than that is winning tickets to spend in the prize store. This location makes me mad though. Just because I act like a kid does not mean I want to be rubbing elbows with your little rugrats. I know this is a kid friendly place during the day, but for goodness sakes make them behave! There are screaming rude children all over here! I was playing one game while being poked and prodded by a 5 year old wielding a balloon sword. Not cool buddy. If you want to let your kids run and scream and misbehave, take them to Chuck E Cheese or Peter Piper, but D&B's is not appropriate for that. I should also point out that a lot of their machines "forget" to pay out and a good portion of them will just rip you off in general. I also hate that I have to go upstairs to go to the main event. That's not cool at all. I hate this D&B and I will not go back. read more

Fun to play games but the prices are a ripoff & the prizes are cheap dollar store items OR impossible to achieve decent prizes. People working there are incompetent & rude seemingly no common sense. I spent my hard earned tickets on "Kinetic Sand".... It's all over the place. It is NOT kinetic sand because it makes a huge mess!! Very disappointed with this place. First time coming here & will never come back. read more

My fiancé and I absolutely love going to Dave and Buster's!! The only thing is we will only go on Wednesdays. On Wednesdays they offer 50% off all games which is the only way I feel we get a bang for our buck. We've never eaten here due to the rather high food prices any time any day. Even with their offer of a 10dollar game card with your meal usually doesn't seem work it for us. We always like going around 3-4 pm to start our afternoon. They actually have great happy hour prices, 1/2 off any liquar, mixed drinks and shots and then like 1-2 dollars off their draft beers. They actually have a really good variety of games, racing, shooting, interactive and sports games. The also offer what they call a "power hour" card for 10 bucks which gives you an hour of free game play for any games that don't accumulate tickets which is awesome if you have your normal play card as well so you and a friend can play tandem games together for an hour before you partake in the other fun games they have to offer. If you're looking for a day date or a place to take the kids that won't break the bank definitely stop by on a Wednesday for alot of fun. The only reason I gave it only 3 stars is only because the high food prices and high game prices any other day. read more

Avoid this place. Extremely disrespectful bartender and manager. When I presented them with a valid Washington state ID the bartender (didn't get his name, young and douchey looking with a soul patch) left with it for over ten minutes, came back and blatantly lied saying its "Arizona state law" they can't take my kind of ID which I know is not true. Then proceeded to be an asshole about it. Definitely don't recommend this place to anyone read more

We were able to secure a large section for my girlfriend's brothers birthday. The staff went above and beyond and were quick in taking our orders. The food came out quickly and the games are fun. They have a game(s) for everyone! read more

Absolutely horrible my boyfriend and I waited for 20 minutes while the staff talked and goofed around instead of clearing the numerous tables that needed to be cleaned off. Complained stop staff but ended up leaving. read more

Slow service at the bar, taking 10 minutes for a beer. Not the bartenders fault they are horrendously understaffed. Also, food shows ip cold and after a lengthy wait. read more

Went here for bowling. We did come in close to 11PM but were told they've already cleaned the lanes and needed to leave quickly. Disappointed compared to other lanes but had a fire game so 2 stars. read more

IWorst food I've had in a long time. Saw waiter twice - when he took our order and when he brought us the bill, someone else served us. Never get me back there again read more

My family and I love D&B but today the upstair sitting area to eat was horrible service. They had like 8 tables free but all dirty and not cleaned up from previous customers. We are sitting here watching no service anywhere. We are still sitting here after 20 mins with no service at all. Talked to bartender twice now to get us a server seems they cant find one either. read more

Worst service in Desert Ridge. Never going back. Can't believe how rude staff is. High prices, poor quality, terrible service. Many great restaurants in Desert Ridge but avoid this one. read more

Bowling alley was great. Bar tender was very attentive and friendly. Played power hour and another hour getting tickets. Came to the restaurant and it fell apart. The waitress was awesome. The food is another story. Someone needs to talk to the chef and let them know to change the oil in the fryer. Onion rings were oily and had an after taste. My wife got the chicken and broccoli. The broccoli was brown and cooked in the microwave. The chicken was very over cooked. My wife waited for a hamburger as the rest of us ate. When we were done, her burger showed up. Something has to be done about the food. Staff was great. read more

This location is terrible. The food sucks. It comes out cold. Probably because the kitchen made it in time and the waitress/waiter staff takes FOREVER to bring it. I have never once came here and could say wow the food came in a reasonable amount of tome (30 minutes). Someone really needs to invest the time and look into food service. Why is the food always cold? Why does it take a hour to get simple food as on their menu no matter how busy or slow it is? Last time I was there and Marlene was the waitress. She completely ignored our table. She took over 30 minutes to bring us drinks. She forgot to bring us mushrooms, onions, and bell peppers with our sliders. When we asked for them she said she would check with the kitchen. At this point we ate half of them. Everything should of been brought at once. For one of the Coke's we waited well over a hour for. Marlene did take care of her other tables. She did not even bring us ketchup for the fries. The GM offered not to have us pay our bill. We ate the food so we paid for it. This mistreatment should be viewed on camera and discrimination. Dave and Busters is great for games and bowling just don't eat there. I tried to call the Dave and Busters number the GM gave me but it only let me leave a voice mail. I spend a lot of money here on games and I'm looking for other places where I can spend my money on because nothing was done for me. read more

Great place for food and fun. Food isn't the best, but you get what you pay for. Games can be expensive if you are spending more than 2 hours here playing non-stop. On the weekends after 9pm, you have to be at least 21 y/o with a Valid ID to be in it. They will have people checking ID's at the entrance. read more

Updating and lowering a star. The last time we were in my burger was not cooked through and the time before the nachos were bad & had to be tossed out. If I am paying $14.00 for a burger or nachos I don't want to toss them in the trash. I couldn't even eat half of them. They are hit and miss but when they are a hit they are great. read more

I'm really disappointed with the service. My wife and I where our enjoying an afternoon of shopping when we decided to stop in and get something to eat. We arrived around 3:00 and got sat immediately because ironically on a Saturday no one is sitting in the bar with college football on. Anyway our sever came didn't introduce herself. Didn't let us know if there where any specials or drink specials nothing. Just what can I get you to drink. That was a huge red flag!! We ordered Iced Tea and then we had to track her down for straws and sweetener. Now mind you there is no one in the bar area other than one other couple and they had their food all ready so we should be the priority. My wife ordered the fish and chips and I ordered the BBQ Burger "medium rare!!!" With onion rings instead of fries. Our food came out, my wife's food was just as she ordered and was hot. Mine on the other hand was another story. First the burger I ordered was " medium rare" and it came out well done. I got fries that where cold and I didn't order fries I finally got the onion rings I ordered but that was way after our food came. Honestly I felt that we where an inconvenience to our server because her conversation with her fellow employees was more important that focusing on the customer. My wife and I were very disappointed in Marlene's performance and would not come back knowing that we would get terrible service like that again. read more

I was at Dave and Busters at Desert Ridge last week. Our bartender was absolutely amazing. Her name was Jessy. As a local business owner I will definitely bring my staff in for future events. read more

I went there on 03/14/2014 and had dinner with my family. We also played but later that night around 11PM my son began throwing up bad!! he was sick non stop all night and slept on the bathroom floor with me ( I stayed with him). The following day at 1:00 I took him to Urgent Care to find out he had food poisoning and a bad case of it too! He was sick for a week. Then I went home and called I spoke to a manager by the Name of Nate and I asked for my money back. He said he would just send us some stuff that would make up for it, I said ok but guess what it is not April 3,2014 and nothing I live close so it should have come no problem. I am not going to contact the corporate offices and then a lawyer. My child got sick from chicken strips, I am not being unreasonable but I had medial bills and time off work. I feel that refunding my food cost is reasonable. I am highly disappointed, not only cause he got sick but because the ethics carried in the situation was none at all by the staff at this company. read more

My husband and I love going there for date nights. They have such fun games. They are pretty expensive, though, and in my experience the staff isn't the best. I went to ask one of the girls at the card booth about their promotion listed on their site and she was texting when I walked up, claimed she'd never heard of the promotion, and even was rude when my husband pointed out this sign right above her head about the promotion. read more

I've always loved Dave & Busters but yesterday I went there for a few drinks and games after a stressful two days trying to fly into Europe and after two days of airport life , canceled flights, and unfortunate events. I definitely needed a drink and I was excited to try all the cool selections you guys had but I was completely taken back by the friendliness and just awesome bartender upstairs. It was a younger guy and he gave us a drink on the house and although it is a small gesture it seriously made my night after the worst few days ever! So thank you! read more

Was planning to have a few beers with the family and play some games but was refused service due to having an unexpired, valid, and scannable North Dakota drivers license. After talking to the manager I still couldn't have a few drinks which is the whole point of a Dave and busters. I would have just walked out but I had received a gift card and don't have any others near me. Safe to say I will never be going back. read more

Food is god awful. We ordered burgers thinking we couldn't go wrong ... the meat was so weird it had to be fake. Everything was so salty and acidic. The manager and server were nice but the quality of the food is below what it should be even considering it's save and busters read more

do not, I repeat DO NOT take your kids, wife, husband, grandparents or even uncle to this shitty establishment called Dave & Busters to bowl, I mean unless you want to bowl next to a wall and almost fall about 17 times because of the excessive amount of oil on every single lane. thanks read more