Fun place, decent food. Expensive for what you get. Best value is half priced Wednesdays or eat & play combos.

This is a great place to go if you are looking for expensive games. If you have a couple kids get a loan to come here. Other than that it's a really nice place. read more

Super busy Saturday night with a fight going on and numerous parties so our food ended delayed but management came our quickly to let us know what happened and made sure we got great food and took care of the bill without us even asking. I'm a retail store manager so I know what it's like to be completely overwhelmed on a weekend with business and understand that mistakes happen and actually would have never asked for a comp because I could see how hard everyone was working to take care of guests. Appreciate the gesture and how hard everyone was working. read more

My daughters kazoo was broken. She had to go back several times to get a kazoo that would work. Thankfully it wasn't charged with her tickets for each time it wasn't working. My daughters birthday was good but I was mostly pissed off with the kazoo thing. Otherwise the food was good but the service was slow probably because of how busy it was. The kazoo quality was preposterous and that is why I give this location of D&B a 3. They need to get higher end kazoos or this review will be edited to a 1. That's how important kazoos are to my family and culture. read more

Dave & Buster's is a great fun place to hang out with friends or go on a date. The food is very tasty and they have great drinks. My husband and I come here a few times to enjoy happy hour and except for one time we have always received good service. Today Paul was outstanding! He exceeded all expectations and made our experience such an amazing one. Two years ago for our anniversary Paul was our server and he made our night now two years later he continues to strive with great customer service. Thank you Paul for providing unique experiences, we could see your hard work. May God bless you! read more

First of all, Jillian's is now a Dave and Busters which may have affected some of the services, but it was still fairly bad. I went with a group of people to eat first and the "Market Grill" was awful! I had been to places with Mongolian grills before and this was hands-down pitiful. They have very little selection and often ran out of food, even while the seventeen managers were bumbling around. The service stunk. The female cook would ALWAYS put a man's food on the grill first, even if you had been waiting there for 5-8 minutes before. It would be one thing if it happened once, but it happened 3 times in a row! It took me and two of my friends almost 20 minutes to get our food. The salad bar was just as bad. I could have gotten better in my own fridge. After almost fainting from the bill ($18.93 for undercooked stir-fry and a salad!), we went bowling. It was totally overpriced and the system is so slow that it took 45 minutes to make it through one game. We wasted 15 minutes because we were told if we went over our hour we would be charged by the minute. No way. Hoping to salvage the night, we went upstairs to get dessert and play a few games. Once again, disappointment. They could barely fit our party into a booth. The dessert were completely overpriced ($8 for a shallow ceramic dish of chocolate with graham crackers, marshmallows and strawberries! Are you kidding me? I have a better fondue set that I got for $10) and looked like it was thrown together. The prices for the games were also way too much. You have to pay to get their official card then pay to put tokens on the card to use to play games that were not as good as the ones we had at home. We ended up leaving, going home to play our own superior and free game systems. It was also weird that we were carded before we went in, but then we saw family after family with children from the age of 6 months to 10 years old. If it's for the whole family, why are you carding us? Why are you making this an "adult" place if basically it's just Chuckie Cheese with booze and without weird characters? read more

This used to be "Jillian's", BTW, for those wondering... Food: Overpriced bar food. Eat elsewhere first unless money is no object for you. I recommend "Slices", great pizza joint just across from D&B (more or less). Hell, lots of restaurants at Desert Ridge which are better choices. I would only eat here if I was starving after an hour or so of games. Drinks: Overpriced. My suggestion: bring a bottle opener from home. Park between D&B and Total Wine. Walk to Total Wine and buy a bottle of good beer. Open it (outside!) with the aforementioned opener and drink it while walking back to D&B to get your buzz on. Maybe buy an extra one or two to stash in your car, so you can top off your liver. I absolutely refuse to pay for drinks here, since they are already ripping you off for the credits you have to spend on video games. Service: I usually don't eat or drink here but I gotta say that the few times I've had to interface with wait staff/help... well, they don't exactly go out of their way to be helpful but they are not jerks either, and that does count for something. Games: well first of all, the scam is that you buy credits that go onto a card with a magnetic strip, but it's kind of hard to do the math to figure out the credits-per-dollar exchange rate, and then figure out how much each game is costing you if you had just been able to pump quarters into it like the old days. I am just curious what they are charging me per game, and I think I have finally figured out it's rather high, of course depends on what game you are playing. Suggestions for not getting shaken down too badly by D&B: 1) Go on 1/2 price Wednesdays. 2) Join their club, every month they will send you coupons. Some of them are "Buy $10 get $10 free", but other times they have actually sent me $10 free in gameplay. That's $10 free without having to buy any credits. However you can't use these on 1/2 price Wednesday, so just go on some other day if you can, charge up your card, then go back on 1/2 price Wednesday. 3) If you like old school games like Donkey Kong or Galaga, they got that and you can play them pretty inexpensively, especially on 1/2 price Wednesdays. 4) Attain Gold status; you save 10% in credits once you've charged up your card with a certain number of credits over time. Prizes: they almost all SUCK and you will usually pay much more by trying to earn tickets to get the few things worth having in the store, than if you had just gone out and bought it with your cash at the department store. I got a decent coffeemaker only because I found a bagful of tickets someone had abandoned, and I got the remaining tickets I needed by shrewdly choosing to play Trivia when lots of people were playing. I totally rock at trivia and in one evening (1/2 price Wednesday of course!) I easily accumulated the tickets I needed with only $10 out of pocket (got an additional $10 credit free thanks to a coupon or something). All in all, I don't mind coming here every so often but only when I can figure out a good way to game their system, because otherwise it is a VERY expensive way to play arcade games and drink/eat. They must hate people like me!!! Downstairs they have a shit-ton of large screen TVs; it's a decent place to go just for strictly sports bar type of activities (like watching a Suns playoff game). Again, the food and drinks are overpriced but having so many big screen TVs all over the dang place kind of makes up for it. The upstairs arcade area seems kind of small compared to what I would expect and compared to what I hear the back-east D&B's look like. Also it seems the stairs keep the rugrats away, I see a lot of complaints about them but I rarely see them upstairs. NOTE ON CREDITS: OK I think if you spend $12 you get 60 credits. That's 20 cents a credit. Most of the games 'cost' around 4 to 5.6 credits (they are almost always fractions, not whole numbers). So you're paying about a buck a game, which is on the high side I think, though again if you go on 1/2 price Wednesdays I think that is quite reasonable; if you attain Gold status you get another 10% off the credits charged against your D&B card. So if you can score one of those 'buy $10 credit get $10 credit free' coupons, and IF you go on 1/2 price Wednesdays, it's quite a deal for gaming. But the food and drink prices are still way high (especially considering the food is completely average, you'll never tell anyone you ate really well here) and there is just no getting around that. read more

The food was good got plenty of it. Courtney was are waitress she was prompt to wipe are table take are drink order she did a great job. So you can go for the food. The gaming is the issue. I can't believe that they charge so much for the CARD! Games are over priced and many were breaking done when we were playing them as for the prizes when you spend 185.00 on The CARD and get 9785 points give the extra 215 so both grandkids can get a top prize. read more

Yep I'm giving Dave & Buster's a five star rating because they deserve it!! I had my daughter's birthday party here and I have to say it was the best birthday party we've ever had (yep I said it). Charles and Selena were exception hosts and my daughter, her friends and my friends gad a fantastic time!! I would most definitely recommend hiring D&B for your next party! read more

Great place!! Fun for adults and kids. I would give it 5 star except today two bartenders decided to flirt and ignore customers for a while today and that was a little annoying. A third bartender was awesome however. read more

Great place to watch the early game when you are visiting from the east coast. Extremely kid friendly and food & drink deals.

Food is over priced for the quality. Plus Service was ok. Not great . Games are always fun.

I have to say this place would of received one or two stars if the service at the bar wasn't great. Two gals took care of my wife and I. I ordered the mac n cheese and it wasn't as good as I remember a couple years ago. The games seemed a bit pricey but that's ok. The real kicker is when I received my bill it left gratuity options giving a total of 15,18 and 20 percent before tax. That's fine except the percent was lower than my bill stated. For example my bill before tax was $67.5 and %20 of that is $13.5. Yet the receipt stated that %20 of that was $10.18. I am livid that servers and bartenders are being ripped off!! For shame on Dave n Busters!! I will let others know about this read more

Hosted a work party at Daves's and had a great experience. From the event manager to the server they made hosting the event fun and easy! I had 15 people, food all came out at the same time and everyone enjoyed their meal. read more

I live in the Tempe area, so usually attend the Tempe Marketplace location when I want to go to D&B. A few coworkers and I were in the Scottsdale area, and decided to go to this location. BIG MISTAKE! From the start, the desk attendant was too busy on her phone to acknowledge us walk in. Our awful dining experience started with our server, Max, an older woman, who clearly did not want to serve us. May have made the assumption since all of us were young 20 year olds, that we were bad tippers, big mistake because we are all servers and were planning on racking a big tab. She constantly rushed our orders, explained things in a demeaning way, and it wasn't even that busy. She was taking her time with other tables, and engaging with them. Either way, I was ready to close my tab with her, and get better service up at the bar which I did. Overall, the arcade was a blast. Make the trip to Tempe location, service is always solid. read more

Been coming here for years and today they refused our business because two us were 18 and I had a 17 year old brother with me. Came on a Wednesday morning and no one else was there except a large middle school who was allowed to be in there, but they didn't want to let us in. I completely understand that on a Friday or Saturday night, but on Wednesday morning? Are you kidding me? Will not be coming back anytime soon. read more

Its been a year since I've been here, but the selection of games is way too casual. There are almost no fighting games, at least the last time I was there. read more

Bowling! Not every Dave and Busters has bowling, but this one does (Desert Ridge).. It a fun place to drink and play games at. Always a good time. I actually bowled a 200 here.. must have been the beer. :-) read more

Our bartender Lexi was great! We will definitely be coming back because of you girl!

The burger was greasy and tasted as though it had been frozen for about a year. You can't say much about the atmosphere of a place that is screaming for your attention. I came with a group of visitors from Shanghai, and they loved it, though, so maybe it just wasn't for me. read more

Great place for kids wonderful staff. I've been to this place probably over 40 times the food was good the staff was great and the boys I nanny always have a fabulous time thanks for making it so kid friendly. read more

I like how they have 10 pin bowling. Great drinks at the three different bars. Two restaurants. Lots of new video games. A pool table room that has shuffle board. Upstairs on the balcony you can smoke. Food is good. I like how you can get a 10-15 dollar meal or pay 24 for it and get a 20 buck play card. Servers are all friendly. Why I only rated it a four star is they constantly forget food sides or whatnot. Actually every restaurant does. So I shouldn't complain. No restaurant is perfect. So actually gonna give them a five star as games, food, and drinks are awesome. It's a fun place to go with family, friends or on a first date. read more

We decided to give it another try. Why? Idk. It was worse than our last experienced. For a couple to get drinks and food it took about two hours and a lot of starring off into the distance. We had to get up and ask a manager for the check because the waiter never came back. There still is a huge shortage of bartenders up stairs. It took about 20 minutes to be acknowledge and a total of 30 until you had a drink in your hand. Game prices go up. $100 will last you maybe an hour. read more

Went out with some friends for a "Girls Night" a few weeks ago and had a blast. I would definitely recommend this location to my friends.

Horrible place to go for anyone over the age of 13. I took my son there because he loves arcade games. The room upstairs was so small compared to the Dave and Busters off Rio Salado. It gave the impression of: Little kids upstairs and adults downstairs. OVERPRICED!!! And forget if you have "Make A Wish" coupons.I had 5 and was only allowed to use 2! I have them FOR A REASON! Thanks for denying Make A Wish coupons that were being used for a make a wish experience! YOUR ORGANIZATION SUCKS ASS! read more

This D & B is a fun place to go with your family. In addition to all the games and activities, they maintain a great atmosphere for kids and adults alike. They also have a terrific showroom where they sometimes feature live entertainment. Definitely a good place to check out with the family. read more

The service is TERRIBLE. There are always about 5 servers standing around while you wait 15 minutes to be served. There is 1 person at the ticket counter with 6 people waiting. Our nachos came out burnt. I don't recommend. read more

Went to play games with my friend. We had a great time. The only tough part was choosing which games to play from the enormous selection! We didn't try to food at this location because we had already eaten and it was a spur of the moment trip. But I have to say, there is no shortage of choices with food either. The pricing for games can be a bit high, but I think that balances out given the amazing choices. Also, they do have some discounts available on Wednesday nights. read more

Went here last weekend and we had so much fun! The bartenders were really friendly and we didn't have to wait to play any games! Love all of their specials they have! read more

Cold food with very slow service and expensive for games. Really had declined in the past few years I've been coming here. Definitely won't be back! read more

Man, oh man. Have I spent too much time here. Beyond the standard trips for game play, we've done several birthday parties including the pool table room, their dance club Atlas and their Fire & Ice restaurant. I've done corporate parties at the Bowling center. Basically, we've been all over it. And I have to say - it's always a good time. The bowling area is a bit small, but it has a cool feel to it, and the seating areas are nice while you wait for your turn. The dance club is... well... easy to take over. It's not the hottest spot in the area so if you walk in with a crowd you can definitely expect to take over the place. Pleasant bonus that's hard to get in this part of town. The restaurants are good. Nothing over the top amazing or anything, but holds it's own against similar places fairly well. You can choose from Fire & Ice that does "Bowls" where you put in all the frozen ingredients and then they cook them all for you on one of those gigantic flat wok's. Then you've got a basic Applebee's kind of food right around the bar upstairs. This is popular for us so some of us can eat while others on the same level are playing video games. The bar downstairs has a nice feeling to it. Big over-sized booths and a huge wood bar against the wall make it seem like a "nicer" spot than the video games upstairs would suggest. And you can order food while you are there as well. And the video games themselves are very cool. Virtual reality games, skee ball, those motorcycle/water-ski games, shooting games, hoops, even some funky pseudo-bowling with these giant screens. Even ones where you can get a prize. Pretty much something for everyone. The simple ability to make so many different folks happy, in so many different situations is super awesome. The fact that it's 18 and over after 10pm - priceless. read more

Another amazing night at Dave & Busters. With all that is happening in the world I'm glad to see their business open for normal business hours, along with their employees following all requirements for keeping the atmosphere a safe place for everyone. They have entertainment for all ages with a flight of stairs & elevator accessibility to their second story arcade, pool hall room and balcony. D&B has no boundaries for when you feel like bringing out your inner child, enjoying some late night food & drinks with friends, having a family night out or challenging yourself to one of their countless new age Arcade games with a classic gem here and there. There is much more that they have to offer including full size bowling lanes, multiple pool table area, centralized full bar and with great food options for dine-in or served to any of their game rooms. I found myself again at my go to game for a period of time before exploring a new Virtual Reality Star Wars Light saber simulator. I was blown away to see how far the gaming industry has advanced in the past years. They have games for all skill levels, ages and genres for any type of enthusiast out there. From the main lobby to the game floor and into the other rooms I was aware of their commitment to having sanitation stations stocked and readily available. I will definitely be making more frequent trips here soon. Special thanks to all the staff and specifically to the employees I met tonight. Micheal at the front desk was very polite and helpful getting a inventory of my game chips. Luke & Eric are brilliant game technician's who gave clear instructions on how to operate and perform the Virtual Reality Star Wars game. With finally Paul who was in the dine-in and bar who helped me consolidate my two past card into the new tap gaming card. Thank you to all at the Desert Ridge Marketplace Dave & Busters employees for making another memorable night. read more

Jillian's has a lot going on. I think the main attraction is the arcade- it's filled with tons of games-even some you can ride. But for those that like to drink, Jillian's offers plenty of opportunity. From the downstairs bar to the upstairs nightclub, you can get smashed and then go out and race your friend on some motorcycle game or challenge each other in a rousing game of skee ball. I recommend the nightclub. While there's usually no one in it, they have fantastic drink specials (when I went, they had $1 martinis) and the DJ will play anything you ask. Check it out! read more

One of my favorite places to go to for kid's birthday parties. Why, you ask? Because the party itself is DOWNSTAIRS and away from the jangling machines and sugar crazed munchkins. You do the cake, presents, food the kids scramble up the stairs or elevator- and you can either enjoy the semi-quiet of the party area or go upstairs to play and watch the munchkins. Now that mine are older- I am LOVING the option to OPT OUT of the gaming area. read more

Service is next to none. I sat over an hour and half and the waitress did not come by until they actually walked over to her and asked her to come over to take our order. Also, warning!! DO NOT order calamari!! I think I just ate very deep fried super duper crispy fried plastic pieces. **barf!!!** wtf!!?? Between 2 kids and myself and them playing games and the most disgusting foods wanna be, I spent $200.00. The worst waste but maybe that's how it is in a place like this. read more

Well service sucked I had a group of people took 10min for some one to get to are table I had to get management to get involved not a good experience read more

I don't live in this area of Phoenix but we went here for an event and just had a great time! The food was excellent, the games fun and everything was affordable. We will be coming back here for sure! read more

This place has many busted games, not well kept, dirty, and expensive. I never thought i would say it, but save your money and hit up a peter piper pizza. Kids will enjoy it more, and they serve cold beer there too! read more

More like zero stars. We just went into Dave and Busters to watch the College National Championship game. It was pretty empty in the bar so we decided to wait for a big booth that was being cleared rather than take an smaller empty table. We asked the busboy if we could have the booth when he was done clearing it, he gave us some weird answer about how nobody was sitting there...well obviously...that's why we asked for it. He finished clearing it but didn't wipe it off. He went and said something to the bartender and they both gave us a weird look. It became obvious that they were annoyed that we didn't just sit at an empty table. The bartender then walked over to us and asked us if we wanted to sit at another table while they got the booth ready? Really? You coulda just brought a rag with you and wiped off the table. We said we would stand and wait. Five minutes later we were still standing there...the busboy still hadn't returned and the bartender was just ignoring us while sorting menus at an empty bar. We walked out and went to California Pizza Kitchen - where they actually greeted and seated us. read more

If I could rate this place a -0. I would!!!! We were seated took waiter over 15mins to get just our drinks not sure if he was new or on something but point was he was extremely puzzled didn't know the promotions that they were running ... anyway we put our orders in, anyway 15 mins passed 20 mins NEARLY a hour later we get our salad and food, salad was suppose to be a appetizer/starter and it was missing my meal waiter really didnt seem to care or put any effort into rushing my meal ... my husband we to call for the manager but seems like he got the same bs careless attitude....so another hour later before any meal and the issue was resolved and no manager to apologize we left.... smh read more