I visit a lot of places that I feel deserve a review, but I rarely take the time to actually sit down and write one. So the fact that I'm doing this should say something. I had some friends visiting from Jamaica with their two children, ages 10 and 7. We stopped by on a Monday morning between 10 a.m. and noon, so it wasn't very busy. The facility was clean, the games were working, and most of the equipment felt modern and well-maintained. That's important because nobody wants to spend money at an arcade filled with outdated or broken games. After reading some of the reviews, I decided not to take a chance on the food, and while the location is beginning to show its age in a few areas, it still delivers a fun experience. What really stood out to me, though, was the customer service. Great customer service can turn an average experience into a memorable one, and that's exactly what happened here. During our visit, one of the games appeared to glitch during a big win for the family from Jamaica, causing them to miss out on what they believed were a significant number of tickets. I explained the situation to the employee working at prize redemption. He and I both understood that it was possible the win had been misread, but the family was adamant about what they saw. Instead of dismissing their concerns or rigidly sticking to policy, he handled the situation with kindness and professionalism. With a smile and some friendly banter, he jokingly gave them a hard time before saying, "I got you, let me see your card." He adjusted the ticket balance, and honestly, it made their day. What may have seemed like a small gesture could have easily been the difference between a disappointing experience and a great memory for those kids. They left smiling and talking about how it was the most fun they'd had during their visit. I personally refuse to spend money at places where I feel unwelcome, so moments like this matter. Exceptional customer service keeps people coming back, and this experience earned my future business. If the rest of the staff conducts themselves with the same level of care and professionalism as this gentleman, this place has a lot to be proud of. read more

One of my favorite spots in Northern Virginia! Huge huge arcade selection from skee ball to jug toss to VR sets and fun basketball games. There has been a couple of occasions when machines werent working properly. When that happened the troubleshooting process went real smooth from informing the front desk to them calling the technician to fix the issue. Drinks and food are pretty good no complaints there. Really fun place to watch any sports game read more

So... this was an interesting experience in customer service! I used the FANZO sports bar finder website (fanzo.com) to determine that a pay-per-view boxing event was "confirmed" (per the website) to be showing at Dave & Buster's Fairfax this past Saturday afternoon. I called the location ahead of time that Saturday and spoke to a D&B employee, who put me on hold to check with her manager. She returned a short time later and confirmed that the bar would be showing the boxing event. I drove 20+ minutes to the location and, after waiting at the bar for a while, was told that no, Dave & Buster's would not be showing the event--even though it had been listed as "confirmed" on the sports bar finder website and despite management apparently confirming it over the phone less than an hour earlier. Later that night, I emailed Dave & Buster's Guest Relations (corporate) to explain what had happened and express my frustration with the experience. To my surprise, they responded promptly the next day (on a Sunday!), apologized, and credited me with Dave & Buster's gaming chips as a gesture of goodwill. (I did have to pay a little out of pocket to purchase the Power Card needed for Guest Relations to transfer the gaming chips, but I nonetheless very much appreciated the goodwill gesture.) So I'd definitely rate the initial experience at the location a 1, but I'd rate D&B Guest Relations' prompt response and gesture of goodwill a 4 or 5. So they get a 3 overall from me (higher than their current Yelp average). I'll say that my experiences at this venue prior to this past weekend have generally been good. I just don't think I'll feel comfortable relying on watching any pay-per-view sporting events at this location anytime soon, and - given the experience I had here - would warn others to independently verify any pay-per-view event before making the trip, even if Dave and Buster's staff confirms it over the phone. read more

Dave & Buster's is a fun place to be a kid but not so much a fun place to sit and eat. The service was on the slower side, but the place was busy... we had 4 or 5 people stop by and check on us--which we ordered items through each one but found out we had one server and the orders got all confusing. There didn't seem to be any rhyme or reason for who, when, or how staff checked in on us and helped us... The food was subpar. Not really worth the wait. Though, D&B has decent deals throughout the week. When we went on a Tuesday, it was $5 pints and $10 wings. The games themselves were great! It was great being a big kid in an arcade! read more

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Honestly, I love their food! The bread is so unique and prob my fave of what is on my plate! Chicken fingers are solid, same with the fries and pizza. The cookie took me by surprise, I ended up getting another one! Service was exceptional for the large group we were traveling with. The ambiance was great, not super rowdy. I will always recommend Dave and Busters food, especially this location! read more

Dave & Buster's Fairfax - chicken fingers, pizza, cookie, bread, fries - Arcades Near Me - Fairfax, Virginia

Expensive as hell but The kids have fun,service was good and the ambiance was casual. The food was ok but really nothing special. read more

Well after all it is Dave & Busters so expect.....very little. The drink I had (old fashion) was poorly made. The bartender was curt and not very accepting of any criticism. The wait staff is paying the price as I can't give a good tip for the lousy drinks served. I won't be back and I recommend you take your business elsewhere. Save your time and money. read more

Pretty large and has a wide selection of games. I'm happy they keep some of the classics but also switch out others to keep things fresh. Plenty of parking and menu selection has nice variety. Food is okay and the service is mediocre - definitely here for the games before eating. Inside looks fine - clean enough to not notice anything out of the ordinary. read more

Dave & Buster's Fairfax - Spicy Smashed Burger - Arcades Near Me - Fairfax, Virginia

The food here was awful! Cold and congealed cheese on spinach artichoke dip. Side item of rice pilaf was not good at all. I can't believe this place is even in business with such poor quality food. DO NOT EAT HERE IF YOU WANT TASTY FOOD. read more

We popped in for a family dinner and no one was working at the main counter so we meandered to the dining area and were directed to sit wherever we desired. Bethany was our server and she was warm and friendly and provided excellent suggestions, checking whether we needed any modifications to our dishes. I truly appreciate it when the wait staff is familiar with the menu items and ingredients. All the dishes were decent however the standout was the salmon bowl. It was full of flavor and was beautifully constructed as well. The veg sides we ordered (cauliflower elite, blistered green beans and Cole slaw) all fell flat, improperly cooked and seasoned. After dinner, we played in the arcade and there were no surprises there other than a few machines that were out of order. I still wish there were more hand sanitizer placed around the area. It was a fun night overall. read more

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Stopped by on a brisk Friday afternoon. There was ample parking available in the private lot. When we walked in, it was just as expected in comparison to other D&B establishments I've visited. The signage was plentiful and clear - we found the card reload machine easily. We came for the games as we'd already had lunch so unfortunately I have no comments on the food. It did however smell amazing. The vibe was nice; very family friendly. There were only a couple pieces of equipment out of order that I noticed which wasn't a major drawback to me at the time. Overall, we had a great time and I'd recommend the location again. read more

Not sure if I hit this on a bad day but we were unimpressed. Dirty, loud, and little to no service had us decide to leave before we ordered anything. Had a waiter sleeping in a booth, no waiter came to greet us and it just seemed like there was a general lack of "give a crap" among the staff. My kids opted to leave before my wife and I did and they were looking forward to the visit. read more

The worst service experience that I had in years! Everyone in the place is trained to play clueless! Margarita with salt poured into the glass and settled at the bottom; separate processes in the gaming and food; food messed up....a total joke! read more

Dave & Buster's is one of my favorite spots to visit ever since I was a teenager. We had visited one in DC the on Sunday & we had a great time. On Monday since it was Memorial Day and we were in the VA area, we decided to stop this one. Victor "who was at the entrance" was very friendly and welcoming. Great atmosphere to enjoy an evening. We played a couple games around the room. We decided to play the pool game and grab some drinks and food how ever we didn't get to the food part. The person serving the drinks is the reason I'm giving you guys a 1 star, just as I've explained to the manager that was on shift. Each time I went to order a drink I was buy past and severed after the person that came after me. After 3x we decided to just leave, we paid for 1hr game but only stayed for 1/2 of the hour. Felt like a racial thing or looks. I'm sorry but Victor deserves a shoutout with a 5star and Devon needs to work on his customer service skills. We are not re visiting . read more

Dave & Buster's Fairfax - Arcades Near Me - Fairfax, Virginia

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Absolutely everything was horrible! We had our Christmas company party here and it was beyond AWFUL! Food was brought out late, burnt, dried out and missing dishes. I had to hunt down the event managers to get the remaining stuff and to get the "unlimited" drinks refilled because they were completely out. I got power cards with unlimited gaming. Well none of them worked for the "unlimited" part. I had to get a manager one more time to get this fixed. The amount of time I spent chasing managers to get things right was ridiculous. Managers were zero apologetic for all the issues we kept having and they didn't do anything to compensate the lack of everything. I DO NOT RECOMMEND this place at all! read more

Dave & Buster's Fairfax - Arcades Near Me - Fairfax, Virginia

Adam and Alicia are the best help in the prize department. They were so helpful with finding the best prize for my tickets. Thank you Adam and Alicia!! read more

Came here with a friend to enjoy both the games and the food here at Dave and Busters, left with an average experience. We specifically went here on a Thursday to catch the games while eating some of the food, since they had an AYCE Wings special ($23.99), the arcade was just a bonus really. The Food: Went here for the wings. And the score is a 3/5. For the AYCE option, they only had 3 flavors available to choose from, Honey BBQ, Buffalo or Plain. I should've gone plain because both the BBQ and Buffalo were so heavy on the sauce and it's aroma just hit your nose in an uncomfortable way. Also, after each order we placed again, the quantity got smaller and smaller, which was weird. The Arcade: Plenty of arcade games for all ages. And, there are a variety to choose from. There were some new games that I haven't seen from other D&B locations, so that was nice to see. The Service: Service was okay. Going early for dinner, we didn't expect the crowd level at the dining area to be packed, so service should've been good. However, the service here wasn't all that great. Staff were friendly, but just not attentive enough. Food came out very slow, and even check ups/re-orders on food were slow too. Overall, a 3/5. An average arcade with decent games. Food was just about average with the same being noted for the service. read more

Dave & Buster's Fairfax - Honey BBQ Wings - Arcades Near Me - Fairfax, Virginia

I've been with my kids to this arcade several times for birthdays and with friends. It's always clean and the staff is helpful. Most recently, Marcus helped us figure out the cards my kids got from a fundraiser and gave us some helpful tips. read more

The kids love it. It'd a very loud madhouse. There is only one main entrance so it's good for letting the kids run around and play on the arcade machines, etc. The food is just right for kids, too. read more

I enjoy this place for what it is: a giant arcade. I wouldn't say there's much other reason for going. I've been here multiple times with my family and I'd say it's a great place for groups. It's got lots of lights and games in the space. There's prizes if you get enough tickets but most of the prizes you'll get are just typical cheap toys or products. The food here is not anything to write home about. It tastes like any chain food really. They could replace the food with Chili's or Applebee's and we'd probably never notice. The service here is good. Rush ally the wait staff are pretty on top of getting you what you need if you are eating there. There's also a bar top with pretty good service. The credits are fairly priced in my opinion. I wouldn't say it's super expensive. The more cards you get, the more of a discount you get as well. Pro tip: you can save your tickets earned if you bring back your previous card and combine it with your new one. There's also a parking lot so parking is abundant and easy to get in and out of. It's also in the same shopping center as Fair Oaks Mall so it's close to a lot of other things. read more

Dave & Buster's Fairfax - a woman standing at a counter - Arcades Near Me - Fairfax, Virginia

We always have a great time at Dave & Buster's! Located inside Fair Oaks Mall. Parking is free. This is a great place to play some games and to grab a bite to eat. They have a variety of arcade games, tabletop, air hockey, ping pong, billiards, etc. Their menu offers chicken wings, salads, appetizers, flatbreads, burgers, sandwiches, ribs, fish & chips, pasta, desserts, and a large variety of drinks. Service is lovely and they do a great job keeping the gaming area clean. Restrooms are also clean. Overall, we are fans! read more

Always a classic experience when we pull up. Surprisingly fast service as our food came out in minutes. Got the play package that included wings, a drink and a game card. We ended up upgrading to the wings and drink (I'm a sucker for Stella). Games were on point with some new ones I've never seen. Shoutout to the read more

Dave & Buster's Fairfax - NEW Cheese Stick Stack - Arcades Near Me - Fairfax, Virginia

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Food was great! Games were fun! This is a nice D&B! Clean and bright. All NFL games were on!

Came in on a Friday night- and overall had a fun experience but a few things stood out as sub-par. To be very fair it's a Dave and Busters I wasn't expecting the food and drinks to be outstanding but was expecting better than what i got. The espresso martini was horrible and that's a drink I order everywhere - it tasted like pure syrup. I couldn't even finish it. Tip- stick to the basics beer and white claw! The boneless chicken wings were fine, I didn't love the sauce I chose but that's not the restaurants fault, I recommend sticking to Buffalo (again just stick with basics here) the truffle fries were not good- my friend found them inedible which I did eat mine but they definitely didn't taste like truffle and were very oily. To be fair the food and drinks weren't horribly priced. So I give a point in that category. Our waitress was very candid about wanting to get off work and not wanting to be there - which as a server myself I can relate to the sentiment but you shouldn't let your guests know that information. It was clear none of the staff wanted to be there and they weren't faking it either. Next we waited at the bar to buy game cards and had to wait like 10+ minutes to be approached at a nearly empty bar. We told the male bartender what we wanted and he said he'd go get them never to be seen or heard from again. So when the female bartender came up we asked her and she was able to get us our cards right away. Then the guy saw that and gave us a sheepish look and acted like he was getting us taken care of all along (he totally wasn't). Once we got our cards the definite hi-light was the games- for $20 we got over an hour of entertainment and got to play lots of different things. I loved the arcade and the only employee who actually looked like he was enjoying his job and was friendly to me was the guy working the floor and he was giving out tips and tricks - shoutout to him. The prize selection was good and we all walked out with prizes we loved and had fun, but the service was lacking: and the final thing was the cleanliness of the women's bathroom needed a lot of work - multiple toilets clogged and only one stall had toilet paper! Even theme parks have cleaner bathrooms than this Dave and Busters! I'll be back for the games and a white claw but skipping the food and cocktails next time! And to the staff here - fake it till you make it, you'll get tipped a whole lot more that way! read more

Dave & Buster's Fairfax - BBQ Boneless Wings - Arcades Near Me - Fairfax, Virginia

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I've never had any problems when visiting here. Food has always been plentiful and the portions are big compared to other restaurants I've been to. They have good promotions for their arcade too. There are a good variety of games to keep everyone interested. read more

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Food was pretty good, I got the grilled chicken Caesar salad and it was drenched in dressing. Which wasn't a problem for me but you may want to order it on the side if that's not your cup of tea. Service was awesome! Our waiter was Ed and he was friendly, observant and just a good person! We went Saturday early evening around 4pm so it was lots of people but not crazy. We encountered 1 game that didn't work so that's a huge plus in my book. It was my son's birthday so the atmosphere was great in that aspect. He ran around playing everything and all the other patrons were courteous as well. I've been places where you'd rather try to go at noon on a school day to avoid unruly kids but this was not that. We'll be back in the future for sure! read more

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The machines constantly broke. The floors had fecal matter on them, the games were never working. The worker needed the manager to do everything, possibly even wipe her own ass. I waited in line ne for 30 minutes to get absolutely nothing. I spent 70 dollars for a machine to eat it and get told "oh well, we are closed". Thick of it By KSI is better than this place. read more

Please listen to the reviews and DO NOT EAT THERE. I ate there and it gave me food poisoning which lasted 5 days. I missed work, suffered through it and even ended up going to the clinic. My order was one of their hickory burgers. They gave me a form to fill to report it and asked me for my card number. They will try to offer you a $25 gift card, pls don't accept it. Report them to the health department if you get sick from their food. We also ordered fried calamari, it tasted like microwaved food. Soggy! If you go for the games, eat somewhere else before ( or after). I REPEAT DO NOT EAT THERE. Their nasty foods will make you SICK. I promise you don't wanna be throwing up & shitting at the same time. read more

Service still a let down. Literally tried to call 5 times to ask about information. No one answered so I drove in person to ask and mentioned how no one picked up. Some manager said no one could answer as an excuse for not answering or returning calls for 3 days No sense of accountability ability when I simply suggested to make sure the phones can be reached and be diligent he just side eyed me seemingly annoyed and walked away without even acknowledging the wrong. It makes sense why they can't even reach 3 stars. I'm sure I'll be asked to "leave a review" soon like that'll matter read more

Dave & Buster's Fairfax - Empty front. Embarrassing lack of attention. Pointed out no one to service the front to manager and he walks away. - Arcades Near Me - Fairfax, Virginia

4 Stars for service and drinks. 3 Stars for a lot of games not working properly or being out completely. The Basketball machine didn't calculate the points at all even if you made baskets. The Basketballs came out so slowly, too. The Grab N Win claw machine had the stuffed toys so jammed in that you couldn't really have fun trying to get them. Connect 4 game's basketballs were kind of flat. The Tons of Tickets game's claw was defective as part of it was broken or loose. Star Trek Coin Pusher game kept getting stuck. And the Air Hockey game had trouble with the air. Hard to play with these kind of issues... read more

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Update 12-25-2025: Filed complaint per Dave B.'s suggestion almost two weeks ago. No reply. Complete radio silence. Still looking for that zero star option. Updated: after an hour someone took our order but the food never showed up. Wow!!! That's fucked up. Where is the zero star option??!! No service. Sitting here waiting 45+ minutes for someone to take our order. Totally unacceptable. read more

Always fun but be prepared to pay for it. It's of course an huge arcade. Loads of fun and the use of the card makes it so easy to spend spend spend. I would definitely go as much as possible but it's expensive. read more

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Nice place. Went for a grad party. It had plenty of games to play and activities to do. There was some food, pretty decent, but okay for an arcade place. We had a lot of fun! read more

Meh, it's ok. Brought 3 children (10,5, and 2) here and came out alive a couple of hours later. Parking is plentiful and the area equipped with games is spacious. The dining area is small , so I'd recommend eating elsewhere if it's a busy time. My biggest complaint would be there's no attachment to the mall. No games we tried were out of order. The prize area is clean and organized, but lacks much for under 1000 tickets. This was the grandparents idea, not really my thing, so I'd return only, again, under suggestion in the future. read more

The make a wish sponsored arcade machine Pac-Man pixel bash at the front door is a charity scam. I put quarters in and it ate them all without giving me a "free" play. We even tried a dollar and it rejected it. At least I got my dollar back. It said minimum 25¢ and I guess that's the minimum amount that they'll steal at a time. read more

We visited on Wednesday to enjoy the half off games and then wanted to pick up an entree for dinner to go. We understand there were lots of people waiting to order but after waiting for a good ten minutes of the same person walking back and forth, we finally made our order. We decided to go play some more games while we wait for the food to be ready. After 15 minutes, we returned and the server who took our order tells us that he didn't press send on the computer.. so we waited another 10-15 minutes for our meal. Not satisfied at all for forgetting to put in the order. The food however, was really good. We got the All-American Cheeseburger with fries. The burger was juicy and the fries were quite crispy! read more

Dave & Buster's Fairfax - Arcades Near Me - Fairfax, Virginia

I came here on a random date because the guy was trying to get a little creative. I had so much fun! It's been so long since I've gone to Dave & Busters and it's been a while since I went on a date like this. Dave & Busters is such a great spot for a date night. It makes things less awkward because you're having so much fun competing and playing games. I'd go back. It was super empty on a Thursday night so it was very easy to play all the games we want. He did $60 on each card and I don't even think we ran out of all the money, and played a ton of games. read more

Dave & Buster's Fairfax - Arcades Near Me - Fairfax, Virginia

Food was decent for barely food its what you expect. The service wasn't that great waiter never checked on us and I had to keep waving him down for service plus the forgot my 6 year old son fries. In the arcade every time we went to a counter or try to talk to a staff member they were all busy texting on their phones I get they are young but customers shouldn't have to wait to the employees to finish texting before helping customers spent $350 basically there tonight I feel like I wasted my money. DEFINITELY WON'T BE RETURNING. So sad use to love this place and was excited to show my family cause they never been to any dave and busted read more

The food here was surprisingly good! The service was also really good despite how crowded it was. The games were also really fun! Check for a deal -- they've been having 1/2 off food on week days which is so worth it! read more

Dave & Buster's Fairfax - Buster's Bacon Burger (with a gluten free bun) - Arcades Near Me - Fairfax, Virginia

It's okay but not something phenomenal. Having traveled the globe, malls in the US don't have much to offer. First off was happy when I heard Dave and Busters was going in where Sears was. Their food offerings are decent, and are similar to Red Robin. Go with burgers, fries, and a cold beer. This will make up for all of the noise. Age has made me more curmudgeonly. Noise is expected, due to who knows how many video games and activities. It's best to go during a weekday, as crowds on the weekend are unreal. Props to the restaurant, but I prefer more laid back. Am grateful they have skeeball and basketball shot games. You can collect tickets for prizes. Basically it's an adult Chuckie Cheese, although at least here, no rodents are serving your food to you. It's an ok place. read more

Dave & Buster's Fairfax - Arcades Near Me - Fairfax, Virginia