Nate came out and gave a very fair bid the day after I reached out . I was a bit finicky in my…read morerequest and they accommodated me very well. They were able to come out the very next week and made quick work of the crawlspace insulation. They were even able to get areas I didn't know existed. Overall, the office communication, speed of delivery, pricing, and customer service was A1. Will be using them from now on.

We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

Be aware: Your estimate may be nowhere near your final cost…read more We purchased a house that had a shop with squirrel burrows under it. I called TerraFirma and a couple other companies to get quotes. RJ arrived and I explained the issue. He took about 45 minutes to inspect and gave me an estimate for under $4,000. I was happy with that, signed the agreement, and cancelled the other companies' visits. A date was scheduled for a month later (just before Christmas). The technician Jeremy arrived on time and prepared. He was easy to get along with. A few hours after he informed me that he finished about 1/3 of the shop and that was all the foam in the estimate. He told me that he could stop or continue, but there is an extra cost. I felt like I really had no other option but continue. Jeremy seemed to empathize with the situation I was in and did what he could to keep the cost down. After all was set and done, my $4,000 estimate had turned into almost $10,000. I was unable to get in touch with RJ to talk about it at the time. He left a voicemail stating he was on vacation, but would elevate it with the team. After the new year I left voicemails with Victoria, the project manager, several times over a week and a half with no return call, even though being told she was in the office. I finally explained my issue with the person who answered the company's main line and that I had left several messages with no response. She advised that she would send an urgent note to Victoria and her boss. The next day I received an email from Victoria simply stating the technician had already given me a break and that I signed the authorization for additional work. I understand overages and that estimates are just a best guess, but my final cost was way over twice the original estimate, my calls were ignored, and the company does not seem to be concerned that my project was $6,000 over the estimate. Needless to say, I will not be doing business with them again.

Living in a 30-year-old home for the past two decades we've had several phases of upgrades, but one…read morething has always been absent from a 10x10 slab on our back porch: a hot tub. So, this summer, we decided to move forward with the plan to be "soakin' for the holidays" three months away. The only thing standing in the way of that dream: the slab and its neighbor had sunk a few extra degrees, roughly three inches, at the far edge. We were going to need to shore up and permanently stabilize this slab if our hopes of the (3-ton when filled) tub were going to materialize. I made a quick call to Terra Firma and they had an estimator out within a few days. The pricing was reasonable and had the standard 50% up front 50% when complete-type contract. Casey arrived spot-on at 8:00am yesterday morning and began doing his magic (the process involves boring 1/2" holes through the slab, then using high pressure and heat to inject a molten expanding foam under the slab.) The foam is rated to support about 5 tons (10,000 pounds) per pound of foam material, and....100 pounds later that whole slab is back to following the prescribed slope perfectly, raising almost three inches on the sunken side. He did a great job and was a great rep for the company, explaining what little was left to explain. He kept me up on the status of the (4-hour) job as he went along--because our slabs had previously cracked, he had to gently lift it up in small sections so as to not have the sections separate further. Perfect job. 24 hours later and the patched holes have dried to almost-invisible (see photos). Unless you know what you're looking for, you can't even really see that repairs were made. Now I just need to fill in the pre-existing cracks with concrete patching caulk and we're ready to schedule the hot tub delivery! Yippee! Thanks Terra Firma!

They are a family owned business and the person who came out for the courtesy assessment was…read moreprofessional and highly knowledgeable. All of my interactions with their people (3) was always excellent. From Pat to John to Jean, all experts.

Good price, good communication. Prompt to get to work and worked very diligently until the job was…read morecompleted.

In 2021, in the middle of the pandemic and while I was pregnant, we had this disastrous mix of an…read moreice storm and then an atmospheric river all in the same month. 2021 feels like a lifetime ago, so I don't remember all of the details, but I do remember it ended with my husband renting a pump from Home Depot or Lowe's and spending hours in water up to his waist, pumping it out of our crawl space. It was a nightmare. We had to file a homeowner's claim not only to replace our sump pump, but also to redo the waterproofing under our house. I remember nothing but us cursing, crying, and tearing our hair out. All I know is our senior foreman was Ramon Morales. Just this week, almost exactly 4 years later, we had another atmospheric river. Our crawl space is dry as can be. We have had no problems since. I still have zero clue what a sump pump is, but I feel confident that you can trust John's Waterproofing to handle your homeowners' claim and get your house back to safety. After so many bad experiences in the Portland metro area, I'm so relieved to be able to recommend John's Waterproofing for the long haul.

While the price did go up once the contractors arrived and did their own inspection (this was…read moreduring an active Portland flood period so leakage was far more noticeable than when sales person inspected), Avori and his team where wonderful! Avori was very proactive in addressing the severeness of our crawlspace leak. The Portland flooding and our non-functioning French drain made it really bad, allowing water to literally flood into our crawlspace! Avori and his team worked through the water and mud, installing new posts and beams, redirecting the water to a newly installed sump pump. The job took much longer than originally anticipated but was done well and our foundation is now much more stable. I really would have given five stars if the original quote caught everything but it wasn't flooding when the sales guy, John, came out so he didn't see the extent of our foundation issues. Avori was able to keep the increase to a minimum and we really appreciated all he did for us.

The company responded quickly and efficiently to my request to address the vibration caused by the…read moresump pump at my property. The technician provided a thorough assessment report with several options for me to consider, which I really appreciated. On the day of construction, the team completed the work quietly and professionally. I'm very glad to have found them and look forward to working with them as my long-term crawl space service provider.

I was very happy with this company. Dylan took a look at our crawl space and gave some excellent…read moreadvice. No charge for the light inspection and advice. I appreciated his help.

Very fair price, Cliff was professional on time and fix our water problem and when finished looked…read morelike he hadn't been here at all, very clean. If I know anyone else who has a water leak or water problem I will certainly recommend AWATERPROOFING&DRAINAGE INC.

Cliff has done great work for us! Our house backs up to a mountain. We had a flood and 4 feet by…read moretwenty yards of debris and mud piled up to the back of our house. We could not get anyone to even bid the job. Cliff and his team cleared the mountain of sludge and branches and did it at a great price. Cliff did some other waterproofing work for us and we got competitive bids and he was the best. Cliff is also a good person who you can trust. Highly recommend!

I recently discovered water in my crawl space and contacted Ability Plus Drainage after finding…read morethem online. Within two days, they sent an inspector to assess the situation. He developed a clear plan to install a French drain to route the water to the existing drain leading out to the street, or, if that wasn't possible, to install a sump pump. The crew arrived as scheduled and worked extremely hard to resolve the issue. They were able to tie into the existing drain, which ultimately saved me $1,800. Everyone I dealt with was professional, courteous, and took great care to keep my home as clean as possible--especially impressive considering most of the work was done through a 4' x 4' closet floor opening located at a far end of the house. I highly recommend Ability Plus Drainage for any water-related problems you may be experiencing in your home. Sincerely, Dennis Cloutier Forest Grove, OR

Had Ability fix a small crack on a section of our foundation that was causing some water to seep…read moreinto our basement. They did a great job, efficient and thorough. Would hire them again in a heartbeat. No water has seeped in since.

I highly recomend this company! The team of 3 came to my home and added a french drain around the…read moreinterior perimeter of my crawl space so the intruding water would reach the drain. They also correctly installed a vapor barrier with sealed seams and tacked up to the foundation wall. Additionally - before this these wonderful guys clean out every single price, no matter how small, of left over building material. This is important because that material would of rotted in the moisture. They worked with me hand in hand. They did a neat, clean, great job! Thanks for the hard work guys

Horrible work never on time and lazy. Never finishes the jobs and charges too much for such a poor…read morejob... would not recommend to my worst neighbor... horrible service...

I want to commend TerraFirma for their expertise in repairing the cracks in my driveway. Zack, Ken,…read moreand Tim are rock stars. I would recommend them to anyone looking for this type of service. Very prompt and professional. I would also like to thank Heather for everything she does for TerraFirma. Thank you again Rick Bacon

From the owner: TerraFirma Foundation Systems is trusted by thousands of homeowners in the Northwest to keep their…read morehomes safe, dry and stable. Foundation repair, crawl space and basement waterproofing and concrete repair backed by warranties that give you peace of mind. Contact us today to schedule a free evaluation!

Great service, clean, friendly and professional chimney cleaning and inspection. Competitive cost.read more

Revising my previous one star review to four stars. There…read morewere some communication issues. They showed up a few days late and at a different time but once on the job they were thorough, pleasant and competitively priced. They did a good job. (Also, we're in PDX, not SF as listed.)