Contacted Assured Document Destruction on a Monday to get an estimate for 35-40 bankers boxes to be…read moreshredded at a residential address. Braeden got back with me in less than 10 minutes. Christy called me in the afternoon to schedule - they could come in 2 days! Wow! Adrian called on Wednesday morning to let me know what time he would arrive. Adrian (the driver) came (on time!) - he was polite, and worked quickly and efficiently. There were no hidden charges - the bill was exactly as estimated. Christy had asked me when I scheduled if I wanted them to take the empty bankers boxes after shredding for an additional fee. Absolutely! (No shredding company has ever offered me this. They always dumped my files, and left me with the boxes!) This was sure better than smashing empty boxes and trying to fit them in the recycle can. I would highly recommend this company. Smooth process from start to finish. Nice people. And, they had the best price! I will definitely use them again.

I didn't realize Assured and A-1 are probably the same company. When I called the Cutter's number…read moreto get shredding done, I got someone from Assured. I asked about Cutter's and she said they bought Cutter's last year. She said they always had the number I called, so I'm not sure if the Cutter's number forwarded calls to Assured or not, which would make the statement the lady that answered the phone true, but idk. Anyway, she told me it would be about $130, I believe up to 10 banker's boxes. I said I had the equivalent of 4-5 boxes. She said they could shred up to 10 boxes, so anything less they'll take for the $130. I was used to paying $30-60 with Cutter's, depending on how much shredding I had to do, so this price seemed outrageous to me. The lady on the phone seemed to me a bit snarky, but I could have perceived it that way after she told me the price is still $130ish ($129.XX). A part of me wanted to be sarcastic, but I wasn't. There wasn't any need to ever be sarcastic. I thanked her for her information, but it did not seem reasonable for me to pay so much. I ended up getting a much better deal with a Tempe company with incredible service & pricing and pay for what was being shredded instead of some flat price regardless. I've read a number of the reviews and they seem to like Assured, so maybe the woman that answered my call was having a bad day. idk. But I am missing Cutters.

Update! Jesus just came to pick up! He was respectful, helpful, just plain awesome! I'm happy!…read more We've had so much trouble dealing with this company for the past month. There's simply no way to talk to someone local; calls go to a call center in another country I think, everyone sounds foreign. We literally have boxes overflowing, as we waited on the 7, I repeat 7, missed scheduled pickups. Still no pick up. Ugh!!!

Absolutely LOVED this company up until they went paperless--that's when they fell apart. I have…read morespoken to 4 different people there now and no one can seem to figure out when I paid, what I paid, and what for. Meanwhile, I paid my balance in full 5 months ago! My account remains on hold with a billion "tickets" opened to look into the matter. I don't have the time to babysit these people while they figure out my account for themselves. I even provided them the confirmation of payment email and bank statement. THAT wasn't enough!

I had been with the same mobile shredding company for more than a decade, which I normally call…read moreevery 9-15 months. When I called this week, I found out they sold their business a year ago and was bummed. I typically have about two to three 13-gal bags filled. This time it was 2.5 bags. The quote I got from Assured (the company that bought Cutters) gave me a quote of about $130. That's nuts. Reggie from Cutters used to charge me close to $40 or so. I would meet the truck wherever near me on one of their routes. No big deal. And I would see my stuff being shredded. This worked well for over a decade. Assured said they would be happy to help me (at 2-3x the cost). Called some other places and would've went with another company that was willing to work with me, but on the day I wanted shredding and called that company to see if they could fit me in on their route, I didn't get a call back in a timely manner, not until the end of the work day and by that time, I found THIS company, PREMIER, who was willing to work with me. Premier does not have a mobile service that I'm aware of and they are located near the 143 & University, which isn't too far from the engineering place I retired from awhile back. I spoke with Sophia (I think that's her name) and she was very friendly, polite, professional. She gave me instructions that were simple to follow. I drove through the gate and pulled up in the area for Personal Drop off. David (the lead guy) and Mark met me, helped me carry my stuff into the warehouse where they do the shredding. They allowed me to watch the shredding take place, told me how much it would cost me, and asked how I wanted to pay. I paid by my Apple wallet. Shredding happened quickly. David explained to me how the shredding machine works. It was all good and very quick. Yes, I had to drive from Gilbert to Tempe, but it was mostly freeway, so less than 20 min. The price turned out to be better than I expected. I will be back.

I had a large box of documents that needed to be shredded. They were great - did the job and…read morefriendly staff!

Our office had boxes, and boxes, and boxes, and more boxes to dispose of, but they contained…read moreinformation that needed to be securely shredded to protect confidentiality. Shred-it offers a mobile shredding service that eliminates the uncertainty of having sensitive information being transported to an extra place for shredding, since all shredding is done in their mobile unit truck. They normally will come by from 8-5, but our office closes early on the day we scheduled our pick-up. They made every assurance that the truck would come by before we left. When they arrived (halfway through our short work day) all our boxes were disposed of in a short amount of time. The drivers will have large hand-trucks to cart out the boxes needed to be shredded, and they will load them up for you. Although front desk receptionist isn't very friendly on the phone, the other staff, such as Jim the scheduling/quotes agent and our driver Jermaine were very friendly and courteous. Our price for disposing of the boxes: $7.50 per box plus $12 fuel fee. Rates may vary depending on the number of boxes you need to dispose of.

If I could give this company 0 stars I would and I am not even a customer. My neighbor hired Shred…read moreIt and the truck pulled up along the side of my property. The top of the truck hit the side of my house, causing a considerable amount of damage. Thankfully we have a ring doorbell, which was able to catch the truck driving away after the incident. The pieces that broke off and fell from our house had been picked up off the ground, which we believe it was how they tried to cover up the accident. We immediately called the company to speak to someone about filing a claim since this was a textbook hit and run accident. They completely blew us off- never once followed up with us or sent out a representative like they said they would do. We also called multiple times to follow up, which clearly was just a huge waste of time. At this point I will be taking matters beyond them to make sure they are held accountable to the damage they did to my house. I am not a customer of Shred it and now I absolutely never will be. Thank you Shred It for causing me all this trouble over something that should have never happened in the first place. If how they handled this situation is any representation of their value of people or customers, nobody should ever be giving them business.

Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more

The team there is very helpful, meeting you at the door if you have items to shred. Good pricing…read morefor drive shredding, and supporting a good cause.

A great local resource with an excellent cause. Free paper shredding (I highly recommend donating…read morewhat you can!) Easy drop off and the staff is extremely kind! Highly recommend.

I had 3 bankers boxes that I needed to purge. A-1 Shredding has an Easy drop off location & very…read moreFriendly service.

The lady that answered the phone was courteous and informative. I told her what I needed and she…read moresaid that it probably would not work out well for me, as they do not allow clients to meet the mobile shredding truck and they do not allow clients to watch the shredding process (due to privacy stuff). I get that. I was just used to how a different company operates. She did say I probably would not want to drive out so far to drop off my shredding either. It's not that she didn't want my business, but figured I probably wouldn't want to drive so far for shredding especially if there are closer companies. So even though I was not able to give A-1 business, I appreciated the woman who answered being honest, BUT professional and courteous to me.

The service, quality of work and the value for the service was great. This may be my 3rd review…read moregiven and all I can say is from assisting me in AZ to Illinois they have helped me tremendously for bulk pickup and personal office size box drop off. I'm just now learning they've moved and Google shows they're at VRC 624 S Perry Ln Unit 102 Tempe, AZ 85281 So now it's time to find out more about this especially needing personal shredding

Shout out and a very special "Thank YOU" to Steve and the shred driver! I am always trying to catch…read morea "Shred day" event in Phoenix surrounding areas in which, there was one being held that I absolutely had to make a visit to. After rushing from picking up breakfast to make it to this event, I ended up being 5 min late but, I ran into the Shred truck driver who was just literally pulling off. The driver was nice enough to stop and accept my bulk. Steve happened to hear me asking the driver if I were too late (in which, the driver seen my tinny bags to Shred, on my back seat, and the driver was nice enough to tell me that he'd pull over to accept them since, I didn't have much). Steve came out to assist with getting my 1 1/2 bag of items shredded for me. I explained to Steve that I was thankful as I had been trying to catch these shredathons and that (although, I'm straight...respectfully) I rushed over after picking up my breakfast in support of Pride Month from an awesome restaurant (I didn't even mention yelp) but, Steve "IMMEDIATELY" asked me, if I by chance, happened to be an "ELITE" (which, surprised me that he'd ask and that he knew about us ELITE yelpers). I was flabbergasted! As we were pouring my recycling into the bin, Steve and I were chatting it up and he then, proceeded to tell me that they LOVED ELITE YELPERS!!! I was absolutely amazed by this acceptance of us, in which, he spoke highly. I recommend that, you guys start shredding your old documents instead of tossing into garbage cans, for safety reasons! ‍ They have locations all around Phoenix surrounding areas and they often have shredding drop off events that are free of charge. I just happened to GOOGLE and found this event. Again, shoutout to STEVE AND THE DRIVER who were extremely awesome humans.I offered to tip but they refused/declined. It never hurts to offer a tip guys. ‍ This location was in a office strip complex which GPS took me directly there, but it threw me off as I was expecting an industrial setting. Thankfully, I seen the truck. Thanks again! ‍

Great service Good location in Tempe. Good communication…read more Fast delivery of CD disks. More layer on sound quality as I rip to MP3.

From the owner: Open by appointment only! In business since 1986! We specialize in digitizing film and video and…read moreoffer 48hr turn around times for VHS to DVD and USB digitizing services. Drop-off your material anytime after arranging an appointment. You will have to text or call to set up a drop off. This is a secure data facility and appointments are required.