I moved to Katy a few weeks ago and decided to give Rose Nails a shot because I was headed to…read moreJamaica for vacation! Well I had the best experience and will most definitely be returning for many more mani/pedi's! Amber and Chi killed my nails! I can't wait to go back!

I don't usually get my nails done, so I was looking for a seamless, easy experience. I walked in…read morefor my appointment and was immediately helped since the place was quiet at 2pm on a Friday - in and out within 30 minutes! The gentleman at the front explained the services and pricing very clearly and the nail techs were very friendly. I got gel nails (last longer) with Catseye polish - they were $55, and I believe the dip nail option was $65. They don't have a menu of prices at the front so you'll have to ask. My nail tech was efficient and neat with her work. This was definitely the best nail experience I've had and I'll definitely be back!

Ben is amazing! I love going to get a pedicure with Ben he is detailed and his customer service is…read moreexcellent! Builder gel with Eva is always exciting with all the selection and her art detail too. I always have a relaxing and amazing time. My me time is amazing!

Overall, not happy with experience and would not come back. Was not the worst pedicure I've had,…read morebut definitely not happy. Came in, was greeted... told to check in. Then instead of allowing me to pick my polish, told me would get to pick while sitting at pedicure chair. I just sat down, the nail tech then told me less color options for display so I can walk up to the front and pick my color... like that's what I asked before being seated if I should pick my color and now I'm sent back to go pick my color. Then, the same receptionist, asked me what I would like to drink... did not provide menu or given options. How would I possible know what you guys have to offer to even let you know what I would like? Then she gives me a frustrated look with her hands out when I asked what are the options. "Like we have coffee, tea... I mean do you want alcoholic beverages?" Like no ma'am, I just simply would like to know what do you even have to let you know. Then the nail tech... did the entire pedicure in motion only. As in she "did trim my cuticles, buff my nail, and scrub my heels" but just the motion. I can still see and feel the dead skin/rough heels. Like trimming the cuticles it was like she was playing, 3 pick motions per nail... just to show she "trimmed it" and barely any cuticle on the nipper. She kept buffing the edges of my nail, but not the surface... then the pumice stone... with callous treatment (I paid for deluxe), barely 5 second scrub. The experience felt like she just "washed my feet" and gave me a massage. Not worth the price. Then when I pointed out to her an area with more skin that she could remove for me, she nicks me and I'm bleeding. So she just didn't have the skills to trim the cuticles without butchering, that's why she was only picking at it in motion previously. Paint job... she painted all over the cuticle, and then went back to clean up with a brush and acetone. So looks decent when done, but still not the best. I honestly could do my own pedicure at home and be more thorough. Was trying to find a new spot since I moved to Katy, and this was not it. Questionable tools sterility, staff had metal tools (cuticle nipper) in a container and not in bags, used a reusable nail file (for artificial nails not the disposable one in her single use kit), and used a used, unclean drill bit around my cuticles. The drill bit was covered in red, meaning from previous customer who had red gel polish or red powder. The best part of this experience was the chair was very comfortable, and tech's massage was nice.

When it comes to nail salons, I'm always looking for something that has everything: convenience,…read morecleanliness, price and duration of polish. I was skeptical when I saw a 20% off coupon on the back of my H-E-B receipt, but decided that since I don't pursue extreme activities like bungee, jumping, hiking, and perilous trails I will, however , try different nail salons. I called Deluxe as soon as they opened, mentioned the coupon and asked if an appointment was necessary. I was told: Appointment not required, but recommended. Upon check-in, I was immediately greeted politely and offered a clipboard walking me through the checkbox list of services. I specified that I wanted today: a glow-in-the-dark nail color and in what service they have that available: dipping powder or acrylic. I was shown to a pedicure spot where two attendants were already waiting since my menu of checkboxes was secret service style called to them already, and their trays were prepared with all of the exfoliants and potions. I put on the back massager, and I was ready for some relaxation. I opted for the basic pedicure and added a 15 minute massage on the legs. I don't know about you but there's nothing like a good leg massage that I always found lacking at other places. I was offered my choice of wine, soda or coffee, and I went with the mimosa and was offered a refill. Everything was complete and clocked in about one hour and my coupon was honored and I am definitely a fan. Five out of five, will return and I will bring my pedicure pal next time!

I am NEVER coming here again. They RUINED my natural nails while only doing a manicure! I have been…read moregetting my manicures and pedicures nails done here consistently for the past 6 months and have had a couple of bad experiences but usually I take it in stride and expect better the next time. This time they ruined my natural nails and it will take a year for my nails to grow back out thick like they were. I asked BELLA ( who raved about how beautiful my nails were when I sat down) not to file my natural nails, she kept insisting my gel polish would not stay on without filing my nails and I told her it has never been a problem before and please don't file my nails. She soaked my polish in acetone and then began filing off what she said was paint and I told her repeatedly to stop filing my nails. The 4th day, my index finger nail broke all the way down past the quick and started bleeding. Over the next 2 weeks 4 more nails did the same thing because she filed them so thin. I went back when the nails had grown out enough that I would be able to put it in acetone, wanting them to soak off this polish and give me a regular polish manicure for free since they don't know how to remove gel polish from natural nails. I spoke to management (TRACY) who had a nasty attitude and I explained to her what happened and that my nails were ruined and she said it looked like regular wear and tear even though I have been coming here consistently to get my nails done and have never even had a chip in my nails, let alone completely broken off . Not to mention, the rest of my nails had no chips in them. I have a crack in my other index finger now and it looks like it's going to break all the way down my nail bed like the other one did. All the manger had to say was I could pay to get them done again. I will NEVER go to this shop again and the customer service is horrible!

This was one of the best nail salons I've been to. I came in on a Sunday morning @ 11:30am right…read moreafter opening, and was greeted right away. I also didn't have an appointment but they happily took me in I removed my overdue set and had a new set put on, and I got a classic pedicure as well. Both technicians who did my nails did a wonderful job, and what made the experience feel even more luxurious was that they have a full drink menu you can order from! They have everything from wine, juices, and water. Once I was ready to check out, Kim assisted me and actually told me that this salon is newly opened--beginning of 2023. This makes sense since everything looked very new, but this place was also very clean which I appreciated. They are also always having promotions, which makes the price way more worth it. I paid about $85 to remove my current set for a new set, and the classic pedicure after I showed them the 20% coupon they had going on. If you're looking for a quality nail salon that's worth the whole bang, look no further!! You will be treated well here, and will leave happy with great results & a happy wallet.

Update: I have visited this location several times and spent well over $100 each visit for Full…read moreset, refill and Pedicure. On my most recent visit I noticed the glue was a minimal amount so I asked Ruby to add more she said it would be fine and I said okay I am sure they will come off due to my short length. Approximately 9 days later the first nail came off, I called and Ruby asked me to come tomorrow but was unable so I returned the next day. She was very apologetic and had no problem fixing it. I asked her to check the others because I already knew what would happen. Well the next day another nail came off, I called and reported it but now I am frustrated because after paying $60 no nails should be falling off before 2 weeks. After receiving the 2nd repair I was told my new total is $5.00. I was APPALLED. I should have been informed it was a charge and also given the option of maybe just going ahead and doing a refill. Why pay $60, then 10 days later $5.00 then another 4 days later $50 for refill. Ve the front desk manager was very RUDE AND CONDENSING, I requested to speak with owner. She wrote the number for me to call and I asked if she would call and explain. She spoke with him and he requested to speak with me. After speaking with him he understood my frustration and further EXPLAINED THEY HAVE A 3 DAY POLICY. This is not written on any notices located in the establishment and I never had a problem before. My only concern was stand behind your product, it is not the COST but the PRINCIPLE. I was very respectable, calm and not rude but I was appalled and astonished it was unreal. The owner asked if I would come back and do not worry about the $5.oo but at this point I was embarrassed and not a fond of how I was treated. I told him I would pay the $5.00 and NEVER RETURN due to the inconsistency and disrespect. He was apologetic but the way I was treated by the manager (VE) who did not even want to give me her name which I had to get from the owner. I left peacefully and will not return. IT REALLY SADDENS ME BECAUSE RUBY IS EXCELLENT BUT MY MONEY SPENDS WHERE I AM APPRECIATED.

Talking with fellow Yelper Cherry A. and shared how I have been looking for a new nail spot. She…read morementioned Moana Nails Spa on her side of town (Katy). I decided to give it a try so we made an appointment. First impression walking in was how clean and neat this place was. All the mail technicians were matching uniforms. We were not only greeted as we walked in but every person told us hi as we walked past them. We were taken to our chairs and these were like no chairs I had seen before. They were super comfortable and looked oversized but hugged you at the same time. The nail technician Kristine came and greeted me as she started preparing the water. She confirmed what I wanted before starting. She was very professional, detailed and gentle all at the same time. When everything was done and I paid my bill, the owner stopped me and told me to pick my "lucky money". Next to the register was a vase with pieces of paper inside. I picked one out and it read $2 on it. I was then handed a gift certificate for $2 for my next visit. I asked what was the highest amount in there and was told $100. I asked if I could re-pick but was told no with a smile. It was worth a try. I will be back here for sure!

Amazing service!!! I love the energy when I walk inside the building!! They always hook me up with…read morea beautiful set of nails!!! I can't wait for my bloody french set when October hits.

Love this salon so accommodating and beautiful inside. I love cindy she pays great attention to…read moredetail and her customer service ! 10/10 :)

Terrible results. 4 days later three of my nails chipped with an overlay shellac and my pedicure…read moredoesn't even feel like I received one. I'm peeling callous off from the bottom of my feet which I believed a dull tool was used on purpose at the time too. Questions were asked during my experience and no one was smiling after just being asked. This was my second experience here. As a teacher, I'm on my feet all day and in this economy money is not abundant for me. I believe I was judged by selection of services and received really bad service and I'm not against speaking your native tongue but I know they were talking about me and decided to use bad tools and purposely misshape my real nails and made sure they broke sooner than later. I spent hard earned money and left a tip and didn't get what I paid for. The guy who did my nails was outside smoking and I said goodbye have a nice day and he didn't even speak back which confirmed my thoughts of complete mistreatment. No one even made sure I got out the chair okay, just left me there with the pillows all on me and my feet left out with no help with my shoes ect and I sat there for like 7 mins after my services and they just gave me my number to bring to the check out person. Which seems like a sign they have there to signal for something, because I never was giving a number key to take up myself after my service. I just can't believe people can treat anyone like this and they are paying for a service.

Great relaxing environment, great customer service, decent range of drink options, not pricey,…read moreconveniently located in a small area, very clean establishment... I will definitely return!

I just moved here to Katie, Texas from Las Vegas looking for a nail shop . I had Jonny do my…read morepedicure first of all he got all of my callus. This massage was amazing and my nails are stunning! He is very friendly and then I had Sam do my nails to clean my cuticles massage my hands beautifully and she has amazing customer service she did such a beautiful job on my nails. They've never been so clean. She actually cares about your real nails besides the fake nails and I love that!I brought my three-year-old son with me and they were so kind to him my three-year- old got a kid duo, pedicure manicure And the ladies name was Haidi and she was talking to My Son She was so friendly. She helped him with his laptop. She was asking him questions. I'm just amazed with a customer service. They serve beverages and they have quite a few options. The shop is so beautiful. The receptionist is amazing at booking appointments, I am just amazed with the customer service the ambience and the service they did all my nails thank you so much for this nail shop.

This is my second time here and I'm obsessed! From the time…read moreI called to make an appointment the service was superb. The Front desk is very friendly ! Once you arrive and check in you are ushered to your service area and given a drink menu of complimentary beverages. The Jack and Coke was heavenly after a long day of work. I was made comfortable and given a warm neck massager thingee that was very relaxing.I had a Deluxe Gel Manicure and the Milk and Honey Pedicure $50 and totally worth it as it includes an14 minute foot massage, real milk and honey, exfoliation and paraffin wax. I previously got the Deluxe Pedicure for $35 , which was excellent too but the massage and the other components make it worth it !They use a timer for the massage and do a great job, which is something I appreciate as the massage is usually RUSHED at most nail salons I've been too! My Tech Lynne was gentle and thorough. Sunny has done my manicure for the second time and I will definitely be requesting this duo when I book my next appointment! The first appointment in January was at 6p and it was very busy because they close at 7p . But I was in and out . Today I went on a Friday at 3p and it was a little calmer and it did not take them long which I appreciate also, sometimes the nail salon is a chore after a long day but the fact that they work so efficiently while not compromising their work, is pretty awesome! This Nail Salon and Spa is definitely that! Clean, Calm and GREAT SERVICE ! There are a bunch of Nail Salons in my area but they have earned a loyal customer!!

We had a very positive experience today and my mom left very happy with her Halloween Nails…read more The customer service is excellent, and I enjoyed my Vietnamese coffee iced, while my mom enjoyed a mimosa, and as a Senior, our nail tack Lynn was very gentle and accommodating to my mother in her season of life by asking her with patients what she prefers for nail color. We will definitely be back !

I was waiting on my car at Discount Tire so I walked over since I broke a nail that morning. Got…read morethere right when it opened and I was the first one there and only one worker. The place smelled a little like smoke at first and the chairs have some wear and tear to them. My nails came out great so that part was fine and he gave me a 20% discount for some reason. I don't live out here anymore so doubt I will return but if you need nails done while waiting near by, it does the trick.

Super fast service, Shop was super clean definitely will come back again it's very affordable as…read morewell !

Amazing experience! I really liked the service and everything went well. My nails are so pretty!!read more

My first visit here was in February before I went on vacation. I normally do my own nails but…read morewanted to feel a little pampered. I got a pedicure and manicure (requested builder gel on my natural nails). I wanted a natural base with the polish I picked out but I was asked so many questions that felt like they were directing me to choose a white background. Fine. But when she put POLY GEL on my nails instead of builder gel, my mind was blown. These are 2 completely different products. I let it go bc again, I wanted to relax before vacation. My pedicure was okay. Before she even put the top coat on, I could see a missed spot on my toes bc there was no dry time between coats. Fresh "builder gel" set and pedicure with tip came out to ~$130. I only returned a second time out of sheer curiosity bc I wanted to see how they would do a BUILDER GEL refill on a POLY GEL set. But they used poly gel again. I wanted this simple line work design. Idk how much they charged bc I wasn't told and their receipts are not itemized. There is also no pricing list / menu available to customers. A refill with the design and tip came out to $115. I cannot bring myself to come back to this salon. There's no confirmation of pricing, I asked for a specific service and received the wrong product. Everyone I've interacted with there is friendly and it's a pretty salon but there's a lack of transparency that I can't get on board with.