I had a minor issue with my new set of nails and the owner immediately made sure it was corrected. It's obvious the owner cares about his clients thus I will always come back to Kiara's to get good customer service. The vibe in the salon is cool. read more

I was disappointed with my recent pedicure. I called the salon to inquire about their ability to remove my deep ingrown toenails, and they confirmed that they could do so. However, the technician barely attempted to extract the ingrown toenails and was unable to do so because "my toes would bleed". As a result, the ingrown toenails remained in place, and my toes continue to hurt. Additionally, two days after my pedicure, I noticed that my nail polish had already started to come off. The technician also failed to clean up my heels properly, and the massage during the pedicure was not good. Considering the quality of my services and the fact that my nail polish should not have come off within two days, I am disappointed with the overall experience. I paid $90 for my services, and I feel that I was not adequately compensated for the poor quality of work. read more

This nail salon has really gone downhill. Most of the techs don't know how to do nails properly. I went yesterday and the tech completely messed up my set--everything looks sloppy and not worth the $150 I paid. The original tech I usually go to wasn't available, and when I mentioned it, the lady at the front was extremely rude, telling me she can't force my usual tech to come in when she has a sick child. I understand life happens, but the way it was handled was unprofessional and disrespectful. The salon itself looks nice, but appearances are deceiving. For the prices they charge, the work should match the cost--and it doesn't. Now its time for them to fix it and they are telling me the techs are commission based. This nail salon is full of crap Update never got a refund only store credit. 1000% not recommended find somewhere else to go do not go here read more

Kiara Nail Lounge - Nail Salons Near Me - Katy, Texas

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No. Literally the worst set of nails I have ever had. I asked for almond and I left with globs of acrylic on my hands. I even asked the tech once to make them more slim. This is ridiculous. And as I'm fuming, waiting to pay for shit nails, I had to wait until over 10 minutes just to pay. No one at the register asked me about my experience.... So here it is. This is not my first bad experience here. The last visit, in early June was equally disappointing. The girl that did my nails did great, but once my nails were done she got the drill back out to file the underneath of my nails. While doing this, she rolled the drill over my finished nail. This left my finished nails damaged and they just left it like that. I should never have gone back but I definitely won't now. read more

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The worst pedicure ever! It's just a mess! The tech lacked skill and technique. My nails are over-clipped and uneven on the left foot. I don't have much of a pinky nail now. This was NOT a spa experience, but a rush job! read more

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Absolutely loved my time here. Service was exceptional and deliverance was on point. Didn't have one complaint... Will most certainly be returning!! read more

Kiara Nail Lounge - Nail Salons Near Me - Katy, Texas

Went here to get my nails done. The lady kept drilling my nails down and burning me several times. I had to have her stop and get another person to work on my nails. I had thick natural nails and now it's paper thin. I also was charged $10 to remove the shellac even though I had shellac put back on. Something I didn't noticed until I got home. After calling them asking about the charge they laughed when I told them I wouldn't come back. Bad business practice to squeeze the extra charge. Stay away read more

I've been coming here maybe 9 months now. I followed my pedicure tech here from another salon. The location is a little further out from where I used to go, but it's no problem. The area is really nice and they're building a lot out that way. The salon itself is very interesting and not as upscale looking as my previous salon, but it is very clean and very comfortable. Instead of techs cleaning up after each appointment, there is dedicated custodial staff to handle the after appointment clean up, making the techs much more efficient. I have the nail and pedicure tech of my choice, so I haven't tried anyone else here, but you can choose who you would like when making the appointment. Their website is great and you can schedule appointments yourself, which I prefer. This salon has a full bar and the drinks are not weak! My favorite is the White Russian. The only issue I've found is parking at busy times can be tricky as the parking lot is not big enough for the number of storefronts. I've always found something, but it's been packed several times. The staff here is extremely friendly, helpful, and I don't think you'd regret giving them a try. read more

I could give them 0 star if i can. The shop was empty when i came, nobody in the salon, but she rushed on my nails. Some of my nails were broken on the second day. Lady did not know how to shape square. It came out crooked and too thick. Never again. read more

Kiara Nail Lounge - Bad acrylic nail job! - Nail Salons Near Me - Katy, Texas

I am absolutely blown away by the service, cleanliness and overall experience here! I decided to come in since the location is so close to home for a removal and full set. I was a walk in and was immediately welcomed by the front staff. I went over what I wanted and received a quote which I really liked - no hidden fees. The lounge is so clean, aesthetic and absolutely pretty. I noticed there were staff members cleaning up polishes and certain areas of the salon which I really appreciated. I was taken care of by Amber and she definitely delivered. I showed her what I wanted as well as the specific shape. She listened and continued to make sure I was satisfied with my nails during the process. The end result is absolutely perfect and I already cannot wait to come back! read more

Kiara Nail Lounge - Nail Salons Near Me - Katy, Texas

Guyyyyss. Do not waste your money here. Extremely over priced. Zero friendliness from the techs that did our pedicures. Was only offered one of the "two complimentary drinks per guest". They did BOTH of our colors completely wrong. The lady that did mine did a ZERO effort "massage". Like when I tell you she barely even touched me, I mean it. No pressure at all. She didn't even put in the fruit slices that are supposed to come with the pedicure I picked. When I very nicely asked if I was getting the fruit slices in my tub too ( my mother in law and I got the exact same pedicure tier) they started talking shit about me in their language. There was no denying it even a little she looked at me and rolls her eyes and said something and the other guy laughed immediately after I asked. And she Ended the "massage" early as well. Literally I could go on and on and on but all I can say is OVERPRICED, NOT friendly, and literally I've had a better massage from my toddler. Ridiculous. I'll never come back. read more

Loved my set . I went to Steven on Steve, showed him a picture and he gave me what i wanted . Thank you read more

Absolutely wonderful service! Tammy did a great job getting my cuticles just right! I also had a Thai Tea that was bomb! But I wanted a bigger cup Might I add that my skin is so soft!!! read more

Kiara Nail Lounge - Pink toes! - Nail Salons Near Me - Katy, Texas

I have been here first time with my friend, but it is not my favorite. I don't like my pedicure at all. She rushed and made me hurt a lot when removed my cuticles. She acted like just started her job, very clumsy . My nails were too bulky while i wanted look natural and shape was not straight. One nail was popped up next day. I think they hired too mamy young new technicians without experience. It was waste money to get my nails amd pedicure here. Will find somewhere else. Never again. read more

I usually go to this place and the service isn't bad but this time I went and the service was terrible! I only got a manicure and was charged $108 when I usually only pay that much for a manicure and a pedicure! The lady that I had was rude when I asked her to make my nails shorter and to fix the lines, I had to keep going back and forth. Then I go back an hour later to get them fixed after calling and they looked at them and said they understood my issues. I then get a new lady and she acted like she didn't want to be doing my nails. I get up to leave and then they charge me an ADDITIONAL $20 saying that I had "already agreed" on the previous design when I had to keep asking for it be fixed, for fixing their poor service and the work was still poor. (I have attached pictures of the 1st set and the 2nd). Overall SPEAK UP FOR YOURSELF EVEN IF YOU DON'T WANT TO BE A BOTHER OR ARE SCARED! I will not be returning after months of giving them service, if you do choose to use this salon be prepared to be disappointed a couple of times before you find a tech that you actually like and who is nice. read more

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I've been coming to this place for the past few months now and it has always been a fantastic experience. All the staff are very friendly and professional. Though I came at a very busy time where all the staff were occupied, whenever someone got a chance they took the time to tend to me(soak/file off gel, ask for drink, give snack etc) until a nail tech would be fully available. The staff here are excellent with shaping my natural nails, and cutting cuticles. My skin around my nails are very dry and sensitive, and so many salons have made me bleed. However staff here are very attentive and gentle, and that has never been an issue. read more

I am thoroughly enjoying my experiences at this salon. I have never had an OMG I hate my nails experience here. I have tried several of the techs and have now settled in with who I enjoy the most & are most comfortable with. In the past, if I ever wasn't comfortable with something, I'd speak up at the time politely, & that was not because of tech lack of ability, it was because I wasn't liking the look. I have told them straight up, I'm not in a hurry, don't like being rushed on making color choices, don't need special shapes to be charged an extra $5. My pedicure tech is amazing at taking care of and watching a toe that is prone to an ingrown. I do not expect her to do what a podiatrist should do for ingrowns, that is unreasonable. You want your pedicure to last longer, get shellac put on. It may cost just a little more but very much worth the charge - I can usually go a good 3-4 weeks on a pedicure! No rough review from this very pleased customer. FYI - for those that are spanish speaking comfortable, ask for Jessica. She's very talented in her craft! Go to relax and enjoy! read more

Showed up right before they opened and was the first one in the door. Don't have an appointment but it was me and my daughter. I know women like to go and relax at the nail salon and not be interrupted with kids but they also like to go and spend time with their daughters. Today was supposed to be a girl day with mine and after sitting for 20 minutes and watching 14 other women who walked in after me also without an appointment i was then taken to a chair for a service NOT on my ticket. When i said i wasn't there for a manicure but 2 pedicures she then sat me and my daughter off to the side to sit for another 10 minutes. We were forgotten and finally had enough. I walked out after wasting a half hour for no reason and feel like they alienated me simply because my daughter was there with me. Ridiculous. Won't go back and will tell all my other mom friends in the neighborhood. Thanks for ruining my mommy daughter day. read more

Customer service is always nice. I recommend making an appointment. Clean. Big color selection.

I've left reviews for Kiara before but I had to come back and leave another review. I get my nails done pretty regularly here and typically I go back for a fill every 2-3 weeks. Well my last set was before summer officially started and as a teacher it can be really hard to make me time at the end of the school year. I was expecting these bad boys to start falling off like loose teeth but they held up. I packed up an entire classroom and moved furniture as well as helped carry a fridge out of a lounge! I was really expecting it to be the end for my nails. Nope they held on still looking fresh. Obviously very out grown lol but I just couldn't make it to the salon. Now it was the end of week 5. I flew to California on the last day of school and went on a vacation with these overgrown nails and I am not going to even lie when I tell you this picture is taken in California almost 6 weeks and at this point I was playing a game to see if they could make it back to Texas! I can't stress enough how amazing the QUALITY is at this salon. My past reviews have always been praising Kiara for their amazing customer service and genuine kindness from the staff, but I have not actually spoken on the quality of their products. This is amazing. read more

Kiara Nail Lounge - 5 weeks still strong! - Nail Salons Near Me - Katy, Texas

IVY is amazing!!! Extremely personable, gentle and kind. And she always does an amazing job on my dip nails. I have been coming to Kiara for 3 months now. Every experience so far has been exceptional. The front desk staff are very kind and friendly. Thank you for your service! read more

Kiara Nail Lounge - Nail Salons Near Me - Katy, Texas

I am never coming back here for my nails. I went to get my nails done on September 14th with Tyler for a full set of acrylics for my 21st birthday night. Monday the 16th I woke up with my nail red, swollen, tender, and pounding in pain. I had to go to an urgent care and spend over $50 in medicine and medical expenses just to get it under control. This is outrageous and ridiculous and a horrible experience. read more

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Every time I come here they do the best job of any nail salon I've ever been to. Not only is everyone so incredibly kind but the ambience is amazing. it's beautifully decorated and they provide a plethora of drinks. Now don't even get me started on the nails. This salon does the best nails I ever get. They seriously never miss. I always leave the salon happy and glowing and everyone compliments my nails every time. I will most definitely be back and I recommend this salon heavily!!! read more

Kiara Nail Lounge - Nail Salons Near Me - Katy, Texas

Another clean and IG worthy nail salon in this area! This place is pretty and the owners take great care of their patrons. $40 for a gel mani which includes removal. read more

My daughter has been trying to get me to try this salon for months and so, after leaving my previous salon after many many loyal years, I know I will never look back. The boutique is beautifully decorated, clean and welcoming. The music is not too loud and everyone was busy and really look like they are all on their game. The prices for services are clear and accurate. Ladies were friendly and efficient. They gave me a wonderful infinite gel manicure after taking off my previous salons application. They suggested a color and was very complimentary. Their technique was precise and experienced. I felt comfortable and well taken care of. I will be going back for sure. read more

Nice location, busy but quick to get me in a seat. Nails were exactly what I asked for. Would come back.

usually i love going to kiara's but not anymore. i asked for the number 2 pedicure and i wish i hadnt. the ladys there were nice but i think my person was new or smt bc my toes hurt! they were cut wayyyyy to short. the look of the place is nice and cute but i don't think ima go back unless im going to get my finger nails done bc my toes are burning. do not come to kiaras unless ur getting ur fingers done. i wish i could put in a picture. read more

My go to nail shop I moved 30 mins away I still do my best to come to Kiara. Beautiful place friendly staff great service yummy drinks read more

Kiara Nail Lounge - Nails - Nail Salons Near Me - Katy, Texas

Hands down to the best nails place in Katy. The staffs are professional and the vibe is definitely giving . 10/10 recommended read more

Kiara Nail Lounge - Nail Salons Near Me - Katy, Texas

I HAD been going to this salon since I moved back to Katy in April. Faithfully, I went every 2-3 weeks and spent no less than $150 per visit, always tips my nail artist a minimum of $10 each. I have always bragged about the artist work and the overall design of the salon; and, although I knew the prices were higher than most, I continued to speak highly of the salon because I loved the work that was done on my nails. A little before Halloween I had black dip done with a matte finish in a coffin shape. 60 for dip with a manicure, 10 for matte, 5 for coffin. $75 + a $14 tip, so $89 I HAPPILY paid. However, if I'm paying $89 for dip nails with a salon minimum 10 day guarantee, then if a nail breaks I'm going to call the salon. On day 5, my nail broke in the corner but I just used my own black paint and touched it up because I knew they'd be busy for Halloween. By days 6 &7, my nails were lifting and when I'd run my fingers through my hair they were snagging. With that, I called the salon and asked the receptionist if I could book with my stylist (Millie) and PAY FOR A REFILL to address the lifting and PAY to get the chip fixed by removing and adding a new tip (I use my natural nails but it was cracked so it needed a tip). The receptionist looked into my account and said, "oh, it's been under 10 days so if you come in we can look at your nails and possibly fix them for free bc they shouldn't have broke." I was so surprised and happy, and I went in that same evening and did just that except the male manager (who is the owner's brother) did my nails. But, they used the same black powder and matte finish on top. The same day after the fix, a nail chipped again. I decided to put a spot of black sharpie and then went about my business. This time, two and three days later and my nails were literally crumbling on the sides and lifting. As mentioned above, I overlay my natural nail with the dip powder so when the nails were crumbling on the sides, it was not only compromising the shape of the nails that I paid extra for, but compromising my real nails and if I filed them to smooth it out then my nails would be filed away thinner and thinner, and I can't wear super pointed nails for my profession. I called back on day three and spoke to a different receptions and literally so politely explained what happened. I said, "I believe there is something wrong with the black dip power and matte overlay. I think one of the products, or both, are expired bc my dip powder has been crumbling and I've been going here since April and that never happened before. Can I make an appointment with Amy since Millie is out of town and come in today?" She said yes and I drove to the salon. Unbeknownst to me, the manager pulled me aside to look at my nails and said that the receptionist told him that I WAS TALKING CRAP ABOUT HIM AND THE SALON!!! And she had the audacity to tell him that I said his work was poor and so was Millie's and that I want free nails!!!!!!!!! I was SHOCKED and apologized profusely for literally something that I did NOT say nor do, and he said "it must have been a miscommunication Khelse, it's all love, it's okay." I said "well it wasn't a miscommunication because those words never came out of my mouth," and I told him that if he records phone calls at the salon then I am 110% comfortable with him pulling that call. The manager does my nails again but this time we switch colors and we don't use the matte overlay. At the end of the appointment he then tells me that I am "NOT WELCOME BACK to the salon" because he "doesn't feel like their nail techs can live up to [my] standards and liking." My jaw literally hit the floor. I, ever so stupidly, apologized again and again for things that I didn't say and begged him to reconsider. I said I've been going here for 6 months, twice a month, and I love their work so much that I have someone who literally flys in from a different state to get their nails done monthly bc of how much I bragged on them!!! He then said "ok you can come to get a pedicure," and repeated his other two reasons several times. At this point, I was so hurt and insulted that he insinuated that I just wanted to abuse their people's efforts and time for a free service that I was EXPECTING TO AND WILLING TO pay for both times. It was their decision to tell me their 10 day rule and their judgment call upon inspecting my nails for damage to determine they needed to be fully replaced! So, I said "ok, I'm sorry you feel that way," and left politely without making a scene (which honestly props to me because that was embarrassing, people could hear him!) and I CRIED MY EYES OUT. read more

Please do not waste your hard earned money coming here. My full set and pedicure costed in total $95. They overcharge you and service there is BARE MINIMUM. My BASIC pedicure was $35. OUTRAGEOUS and the paint job turned out horrible. My full set came out to be $60. They charged me $5 for shape and another $5 for LONGER LENGTH. Please tell me why they charged me for longer length when they had to cut down my nails. Shape should be INCLUDED in the full set. It's a scam coming to this nail salon. Please spend your money somewhere else at a salon that charges fairly. Kiara Nail Lounge overcharges and takes your money. My hands came out alright but some of the shape is wonky. If you're going to charge me $35 for a BASIC PEDICURE. It better be perfect. read more

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Had an amazing time with my mom! This is the cutest nail salon I've ever been to. They're super clean, very friendly and did a good job on our pedicures. Prices are reasonable, my only complaint is the drinks need a little tweak lol not a big deal ! We'll definitely comeback and bring friends. read more

Shout out to Kim,Helen and Mia for their excellent service.I got theSnooze Lodge pedicure with gel done by Kim.Helen did my daughters Mermaid Manicure and Pedicure.And another day I came back to get my natural nails done in dip powder by Mia.And I loved the results.The salon is really clean.Will be coming back soon. read more

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Beautiful atmosphere! Very relaxing! Professional service! Nails done great every time! Open to suggestions from customers to ensure the customer is happy! read more

This was my fist time visiting & definitely won't be my last. The service was great, loved the feel of the salon & how great my technician, Ivy, was. I was so happy with my nails and will definitely go back. read more

I'll start by stating that I'm a Virgo so I'm particular and notice every small detail. I love this nail salon!! If you live nearby and are looking for a nail salon, please give them a try! I bring my mom here and she loves it too. My mom is a stroke survivor so her hand is affected by the stroke and can be difficult to work with. Heidi is her go to mani specialist. She is incredibly patient and kind - all the staff are! This is something I don't take for granted since we have had experiences of other salons charging extra to work on my mom's hand due to her disability (something I'm sure isn't legal). I personally love Heidi, Kathy, Amber, and Tran. Amber gives an amazing massage and does my full sets and refills. She's great! My cuticles are clean, shape is perfect (not chunky at all) and she cares about her work looking good too! The ambiance is super cute and very clean too. It's a great place if you're looking for a day out with friends. Check them out on their IG for pics of their work. read more

This nail lounge is AMAZING. The mood was perfect and they were all super nice. I 100% recommend kiara if you want great nails.

The ladies did a great job, but I warn you...ask for clarification when they start explaining the discounts. I ended up spending way more than I had anticipated all because their explanation of discounts were not clear. The front desk clarified it, and it was completely different from what I was told. When I told the lady to give me a basic pedi (after confusion) she told me it was too late bc she had already opened a packet of cream...so I paid 58 for the pedi read more