Tony is the man!…read more Everyone there was great. Got a great deal on an Audi SUV. Service was quick, in and out in flash. Everyone was accommodating. Drive to California and back! 300 bucks for 3 days.

I cannot say enough about the exceptional service I received at Enterprise Mesa West on Broadway…read moreRoad during one of the most difficult times of my life. I am currently in Mesa Arizona advocating for my critically ill father who was just diagnosed with cancer and is hospitalized. In the middle of everything I was dealing with a rental car extension issue that was causing me enormous stress on top of an already heartbreaking situation. Keenan O'Rourke and Jeremy Strebel went completely above and beyond for me. They were compassionate, patient, and kind and they moved mountains to resolve my situation quickly so I could get back to my father's side where I needed to be. They did not just do their jobs. They showed genuine human kindness to a daughter who was running on empty and fighting for her dad. In a world where customer service can feel transactional and cold these two young men reminded me that there are still people out there who truly care. They treated me like a person not a transaction and I will never forget that. Keenan and Jeremy you have no idea what your kindness meant to me today. From the bottom of my heart thank you. If you are ever in Mesa Arizona and need a rental car go to Enterprise on Broadway Road and ask for Keenan or Jeremy. You will be in the best hands. Five stars does not feel like enough.

I have waited to write this review. This business and the people that work there, make it a great…read moredecision to use them. I believe you reap what you sow. They have always been professional, courteous, and helpful. I have almost 2 years of experiences with them and have been treated fairly and they have extended themselves in a few cases well beyond what should be expected...back to the reap what you sow. If you need a vehicle for rideshare as I have or a short term rental I would highly recommend this group. It is always great to spend dollars with great people who provide professional and dependable service.

The vehicles they rent you here are absolutely atrocious. The brakes went out in my car, and I…read morereturned the vehicle, and I have the company texting me asking me how I'm gonna pay the bill. I've taken the car in several times for it to be repaired and the same issues arise. This company will text you to tell you that you owe them money but they won't text you to tell you that they are either going to come take your car or they are going to shut your starter off. On top of that, the vehicles that you rent are really old, stinky like old man, sweat and smoke, the interiors are falling apart, as well as the bodies. They might work with you once or twice if there is no work available for a rideshare or gig apps, but it comes at a cost of them, holding it over your head. I would recommend UCars for the same price; they have nice cars, charge the same, and fix any issues the first time you bring it in. I have never had a business text me to ask me this stuff and it's really kind of creepy if you ask me. The text below that is shared was sent AFTER the car was turned in. Nothing about the car and now they're already threatening me with collections on Day 1 of turning in my car due to it not being safe to drive. (Will update with screenshot of invoice). The overall demeanor of the employees here is pretty condescending. From the ladies working in the front office being rude when you tell them that there's something wrong with the car and insinuating that you did something to it, to the financial people who do these kinds of weird practices of texting people after a contract has expired. Stay away, I wish I would've saved my money.

What can I say, the technicians at Marshall's are the absolute FINEST! Excellent and timely…read morecommunication (start to finish), total transparency, quality work, as well as their "over and above" customer service...that's what you can expect to receive as a Marshall's customer.  As an out-of-towner, they were more than accommodating and communicative in servicing my vehicle. They were even kind enough to recommend Sun Valley Auto Glass to fix my dinged windshield. Thank you!

Marshall's Service is the best auto repair experience I've ever had. I completely trust Patrick,…read morethe owner. He takes the time to explain everything clearly so I understand what's going on with my vehicle. I brought my car there three separate times after the dealership looked at it, and each time Patrick fixed the issue honestly, professionally, and at a very reasonable cost. I truly appreciate his integrity. Many of the items were not needed to be done that the dealers said were necessary. It can be stressful bringing your car in, especially as a woman, because you worry about being taken advantage of. Patrick is patient, kind, and very helpful. I'm so grateful I found an honest auto service I can rely on. I highly recommend Marshall's Service to anyone needing car repairs. They have absolutely earned my trust.

Ever since they got new management, these people have been amazing. Brandon was terrible. I…read morestopped renting cars for work here because of him and went to Hertz. I tried Enterprise again last weekend and Brandon is gone and everything is amazing! Super helpful staff and very communicative. I highly recommend. Thank you Keegan, Cole, and Maddie! You guys rock!

I rented from this company and my first experience was awful. I rented from the Shea location in…read moreScottsdale and the manager was rude. He didn't have the care I booked and didn't want to help get another. I finally got him to take me to the South Scottsdale location. Everything was great until they decided to charge me $200 more then I was told it would be. I will never rent from this company again and I hope before you do you think if you can just throw $200 away

We rented mid size SUV near the end of February 26 for ten days. Pickup was quick and easy,…read moreconveniently in airport. Drop off was easy too with a key drop box. Our only complaint was we thought the car could have been cleaner but no big deal overall a good experience!

Visited this location today and saw Larry to add a driver on my rental car. When I approached the…read morecounter I stated that I needed to add a driver and he shook his head at me and said, "I'm trying to clean cars and I've been doing this stuff all day..." That wasn't really polite or professional in my opinion and this will be my last visit to this location. When I obtained my vehicle, I got it from the location in Chandler and the guy there was nice and efficient so I'll likely stick to that location. I don't know why employees of places think attitude and lack of professionalism is ok. It's not. Now I know why this location has a 1.5 star rating on Yelp. Hope they're proud and I hope Corporate will step in.

THE WORST PLACE TO RENT FROM. Customer service was terrible. Nobody in line when I arrived but the…read moreguy at the desk saw me enter the line, immediately rolled his eyes and then dragged both hands down his face like he hated his life. He was rude, short with answers, and 100% did not want to be there. To start I was charged an extra hour to pick up my car 30 mins early. The fee for that was 1/3 of the daily fee. THEN I returned my car only to get a huge fake bill. I was charged for 3 extra hours even though I returned on time. I called to explain it was not physically possible because I had a flight requiring me 1. To be through security by a certain time and 2. My flight left before that time. I also filled up the gas less than one mile from the return location and was charged for ten gallons at $10.99/gal. Please use any other company to avoid the fraud and inconvenience. I will never rent from them again.

Crazy long lines to get through even with advance reservation, super slow moving too. The agents…read moreare rude, inept and not bright. Nasty bad experience. Never again!