I've been going to Dr. Auto for two years, and every visit has been outstanding. Their customer…read moreservice is consistently excellent, and the quality of work on my car is always top tier. I truly trust them with my vehicle.

It pains me to write this review as I have been a very VERY loyal customer to Dr Auto Repair for…read moremany years. Today, however, crossed a line for me and I am compelled to leave this feedback for others. I took my vehicle in for brake work and in usual fashion, the shop turned around the repairs quickly. My issue was with my pick up today and what transpired thereafter (resulting in being awoken from a nap to banging on my door by shop workers). Context and back story here is I am in the IT industry and had a late night software deployment last night. I dropped my kids off this morning at day care (my wife has been out of town at this point on travel for a few weeks, so i am extra tired) and then made my way via uber over to the shop to pick up my vehicle. Upon arriving (I was paying by cash), I told the shop who i was, what vehicle i was picking up - and was told the bill was already taken care of, and that I was all set and good to go. Now here's the key detail - My truck which was serviced was boxed in, thus in order for me to get it out in the first place, another vehicle had to be moved by the shop (not by me), which they did. As I was driving home, I had a call for something pertaining to my software release from the earlier morning come up, and during that call missed a call from the shop. Upon returning home I took a nap since I had a late night of work + exhaustion from the kids. I was awoken not too long after by banging on my door (not just once, multiple times; which awoke me from an upstairs room). When I went to open my door I was confronted by shop workers, and told that I left without paying (and the way they were grilling me; on purpose). I told them I was told the bill was taken care of and good to go. I went through the details of everything that happened, and realized that there was a mix up where it was thought I was a different customer (which is fine, mistakes happen). I gladly paid immediately after there was a clarification. However, I was very very put off by the shop's tactics and intent to portray this as if I knowingly and intentionally did something wrong here. Even after explaining what happened, one of the two of the workers that came out continued to bash me as if I maliciously did this. The kicker about all of this. The work for my vehicle had not been fully completed at the time of pick up. I called back to speak with Mr. Al (who is very nice) and explained what happened and he agreed there was a misunderstanding. It was then called out to me that I needed to bring the vehicle back to complete the remaining work. I never received a receipt for the transaction, and was never apologized to by the workers that came out to gang up over the misunderstanding. I am big on loyalty and customer satisfaction, and this entire experience has soured me to this shop and/or recommending it to others in the future. All it would have taken is giving a listen with an open ear, vs assuming that I somehow moved the vehicles boxing the vehicle in myself in order to somehow move the vehicle without visiting the office for payment and get the key (which i did), then being told I was all set and good to go. I want to stress Mr. Al is a very nice man and apologized on behalf of the workers that came out, however this experience has left me upset all day given the assumption that I had ill intent after being a loyal returning customer for all of these years. UPDATE: I should add, the shop has done work for free on my vehicles before, and Vincent said the mechanic noticed something and fixed it, so 'happy birthday'. According to them I should have probably asked then who paid for that too (and you can see how I would think things were set if told the bill was taken care of). In this instance my vehicle was released to me after I told them the specific make/model (not that i was picking up a pickup truck) - The other pickup truck was completely different make/model. The accusatory nature when coming to my home and banging on my door was borderline harassment and my reaction to the entire situation would have been different if it was approached more neutral as "Hey, there was a misunderstanding we got the vehicles confused despite telling you it was paid for", not "YOU DIDN'T PAY, WHAT IS WRONG WITH YOU". I started going to this shop during the pandemic SEEKING out ways to support black businesses. Never in a million years would I have thought the business would treat me as if I am a criminal after having been a loyal customer for many years prior to this incident and never once having any issue or experience like this. I have had 2 vehicles services here well over 10 times in total or more - yet am treated like this..

Excellent service! Highly recommend…read more I spoke with Eddie and he was knowledgeable and fantastic with servicing my vehicle

I've been going to Eddie for 6 years . That's how long I've had my car. He's moved from different…read moreshops, but I've always found my way back to him due to his workmanship, pricing, and honesty. He's been at this shop and I still would make the drive for him. His boss is also nice and well versed in the auto shop community . He allows his workers to be independent while still making sure things run smoothly. When you go It will feel like home! The men are down to earth , attentive , blue collared to the fullest! Please go visit :)

My second time here and they are always kind polite and get the work done fast…read more I've come both times due to tire issues and they were very helpful.

I brought my 2014 car for tire service, after I realized driving on 495, that the tire was either…read morereally low or flat. The gentleman running the front desk was professionally charismatic and knowledgeable. Without an appointment, he took me right away, within 5 minutes. He put one of his mechanics on it and within another 10 minutes, they found the nail and patched it up. 20 minutes later, I was back on road, after paying the $20 fee, heading to work. I know at other places, it would have taken "all-day" to be seen without an appointment. I really appreciated their care and timely response, and costs I paid for the service. I felt like a valued customer and will return for other services in the future.

I paid money for caliber brakes rooters in October. My brakes are to the ground. No one can check…read morerobbery. They will be reported

From the owner: In store only services J&M Auto repair,We specialize in…read morecomplete engine and transmission repair and replacement for all makes and models. Our team is professional and reliable. Our business model is based on accuracy, speed and rubust solutions and other to save you time and money. As a full service auto shop, fast lube business to expedite your oil Change, and other professional services. We run a clean professional shop.Our team also combines advanced diagnostic technology with years of hands‑on expertise to deliver reliable, long‑lasting results. Whether it’s a minor repair, a full rebuild, or a complete replacement, we ensure every job meets the highest standards of performance and safety. We are committed to honest assessments, quality workmanship, and fast turnaround times, helping customers get back on the road with confidence. From routine maintenance to complex powertrain solutions, we provide dependable service you can trust. Call us or visit us today.

I am really impressed with the service and care of this Meineke, not to mention the manager Chris…read moreSmith! He is so kind and courteous. I have a 2004 Hyundai Santa Fe that wasn't too doing well in the scorching summer heat and sure enough, one day the battery dies. I gave it a quick jump, rode it around the block a few times, no problems. The next day? Dead again! Argh! I was able to get it towed using AAA and decided on Meineke. I am so glad I did. From the moment I picked up the phone and called their office, to the moment I picked up the keys and drove my car off the lot, Chris' friendly attitude kept me at ease. He took the car in, listened to my concerns, ran a diagnostic test to figure out the problem, worked on it right away and confirmed that the battery needed to be replaced. He also made sure to call and update me. I was so relieved; the service came just under $300 for a new battery, 2-year warranty, and service. Wow! Ready that same day. I'm really happy to know that my car is running smooth again, all thanks to Meineke. Thank you for the great service.

This review is in regard to services for the Maryland State safety inspection and specifically for…read moreelectronic cars. Simply put: Please find another location. I've had to inspect two cars in Maryland during my time living here and this experience was the worst. They don't value your time and the cost of simple repairs are ridiculous. The initial inspection was fine. They found two cosmetic issues with the car that I had to be fixed. Both on the exterior of the car. One, for example, was the rear wiper blade. So the car fails, which is understandable. If your vehicle happens to fail, please do your research and compare cost for ANY fixes. For example, my back windshield wiper failed because it "smudges a little". I found that debatable however I didn't push on the issue. They told me to replace it they would have to (1) order the part which would take a day or two to arrive, and (2) the cost was $25+. I found that same wiper blade at the local AutoZone for $12 right after I left. And for anyone with the front two windows tinted on their vehicle, for window tint removal, they charge $150 which is absurd and overpriced. As for respecting customers time, they do not. I called on Monday to verify that the inspector would be available on Tuesday morning to reinspect my vehicle. I was told he would be in and that my appointment would be at 8AM when they open. I arrive at 7:55 AM and check in for my appointment. Do you know that I sat in the waiting room for 40 minutes before they decided to tell me that the inspector would not be coming to work that day? I wasted 40 minutes of my time when I could have left and rescheduled. The reinspection was rescheduled for the following day, again at 8 AM. This time I called the front desk before arriving to ensure that the inspector was indeed at work. Not surprised, I was told the inspector was "on his way to work" and that he " lived very far." I digress... To reinspect two cosmetic changes on my car, I sat in the waiting room for over an hour. I had to go to the front desk to ask for status of my car before they finished 15 minutes later. I am thankful that my car successfully inspected. However, I would not return to this location.

best gas station ever, the cashier was so sweet and nice!! I would clean a little more but overall…read moreit was a very nice shell compared to the other ones

The cashier wouldn't take my 5 dollar bill because it was torn. I know for a fact if he deposit…read moremoney in the bank that they would've accepted it. I went to the bank and they just swapped it out. I only go to Shell for my gas and it just seems like the customer service is just getting worse.

This is a business with honest people. A couple weeks ago, in a Saturday morning, I brought my…read more2012 Toyota RAV4 for checking of some suspicious noises when braking. The technician did a free of charge inspection and told me there is nothing wrong with the brakes. I am glad now I can drive the car with confidence. While waiting in their office, saw many technical certifications on the wall of the owner and technicians working there. Impressive.

No, I would not recommend this shop. I went there because my engine light came on code P0411…read moreair-injection parts and the HVAC actuator. I was filing a claim through Endurance. The shop kept giving me quotes over the phone until I asked for a quote breakdown for what endurance was covering and what my responsibility would be. They come back and said by the way there are additional parts that Endurance is not covering so therefore you're gonna have to pay for them out-of-pocket the overall total was almost $2000 and Endurance was paying an additional $1035 they added additional work that didn't have anything to do with the P0411 code. I asked Andrew the Service Writer that I was dealing with up front how much would the diagnosed will cost me if Endurance declined the claim, he quoted $175. After the back-and-forth with him and he told me that he called me back regarding the HVAC issue (he never called me back) I had to go all the way over to the shop because he said he couldn't diagnose the issue and the pricing kept changing, I did not trust them working on my car. In the breakdown document the diagnostic was $93. Andrew said since I am not getting the work done I had to pay $355. When I got there to pickup my car he charged $310 for 2 hours to diagnose.

Honest people. Very fast service. They don't up-sell and make you feel like your car is falling…read moreapart if you don't do what they recommend. Charles is very friendly and his mechanics are courteous and you can tell they care. I've had my car serviced here 3 times so far and I have decided to start brining my car here for everything from now on. They seem to really know their cars and they are able to do everything in this small shop. It's hard to find honest service like this these days.

Did a head gasket job in here. One bolt was extremely over tightened causing crack in the engine…read moreblock. Now the engine suck air and leak oil through this crack. Engine block replacement only can solve the issue. Be aware of dealing with this shop

Excellent job fixing my window regulator! I will definitely be back for any other auto body needs…read more Fair price and thorough job!

I highly recommend Chris at Pedlar's Auto Body for any auto body work you may need. I submitted a…read morerequest on Yelp and several companies responded after I submitted photos. He was very honest about what needed to be done before he even saw my car. He's polite, courteous and very knowledgeable about car repair. I highly recommend him, you will not be disappointed!

I had a great experience today at this Just Tires. I was greeted very politely by the gentleman at…read morethe front desk. I came in for 4 new tires, and I was explained the difference in pricing and what is covered with the warranty. The manager Len is top notch! He came out to the waiting area and, he greeted customers, asked us if we wanted any refreshments (water and coffee). He made sure everyone was ok, I was very impressed. I was really pleased with the way I was treated. The waiting area is clean, the AC was on, which was great because today was very hot .Even the restroom was clean and tidy! There are several plazas near by to kill time to walk around in if you don't want to wait in the waiting area. I will definitely be back in 6 months to check my alignment.

Friendly staff helped me in a timely fashion. Able to order my tires same day . I wish they had…read moremultiple front desk employees to move the line a bit faster but other than that great service!