Had a really great experience with Closet Factory, with no hiccups at all…read more Our designer, Jackie Fey, was fantastic. She worked efficiently to get me a design I loved that's really optimized for my space. I never felt upsold. She genuinely focused on making my space work. We went through a couple of rounds of changes, and she was extremely patient the whole way. We were told installation could take up to eight weeks, but we actually got scheduled two weeks early. Mario and Temo built the whole closet in just 2 days and kept the place really clean. They were polite and efficient, and wrapped up by mid-day. We had 2 closets and one pantry done. Highly, highly recommend Closet Factory! I mostly fixed small things like "upsold" and capitalizing Temo. Double-check the spelling of his name before you post.

I wanted to install a closet system in a new walk-in closet and decided to talk to Closet Factory…read morebecause I'm a Costco member and trust the brands it recommends. The first step was consulting with one of their designers, which was a great experience. Vasu came to our house for the initial consultation, taking measurements and describing the options available. After that visit, she scheduled a Zoom session to present the layout she recommended to my husband and I, and made changes real-time based on our feedback. The initial quote seemed pricey for a simple build like ours, which was mostly made of hanging rods plus a few shelves with no drawers or doors. But they were running a discount offer at the time and Vasu tacked on another "designer discount" which together took the price down to a number slightly less than a quote we got from another closet vendor so we went with them. Once we approved the design and signed the contract, the job was scheduled. Initially the install date was more than 8 weeks out, which seemed long. So I reached out to Vasu and she said she'd put me on a wait list for an earlier date. A couple weeks after that Irene called to say an earlier date had opened up so we took it, which ended up being a wait of only 4 weeks. The install went quickly and our closet was done in less than three hours...maybe a bit too quickly because 5 days later a kick board along the base of one wall of cabinets became bowed out, sticking out almost an inch from the cabinet base. I called to have it fixed, which ended up taking a couple of tries because nobody showed up for the first appointment. But once the crew came out they ultimately fixed the issue and now my closet is perfect. Reading other reviews, it seems like some people have had issues getting resolution with follow-up repairs. All I can say is if that happens to you, don't give up. Try to reach a live person when you call; don't leave voicemail because it seems like my messages about the first crew not showing up went into a black hole. Once I got on the line with Irene, we got it worked out eventually. Because of the bowed-out board that took a bit of extra effort to get fixed, I'm taking off one star. But overall I'm happy with the final product and might even use them again for another room.

Tl;dr: Nicoll is AMAZING and clearly knows what she's doing when it comes to professionally…read moreorganizing your home! Read on below if you want more details about the whole process. So...here's the thing about me. I love stuff. I love having a variety of stuff. I love having colorful pens, cute bags, books...you name it, and I probably started collecting some of it at some point. I don't think there's anything inherently wrong with wanting to have and own those things. But what I did notice was that the sheer amount of that stuff was really starting to stress me out. Things didn't have a place. My closet and dresser and drawers were stuffed to the brim. I found it difficult to enjoy these fun things I owned because they were mixed in with other things I didn't enjoy or use anymore. I found that I was hanging onto so many items for years "just in case," and the case would never arrive. I'd tried for years with things like the minimalist challenge and reading self help books to try and get rid of things, but I couldn't seem to make a dent. That's where Nicoll came in. My partner helped me find Nicoll on Yelp and connected the two of us together. We had an introductory phone call where she asked me some questions, and I shared my frustrations with getting rid of things and really needing help with it. We ended up making an appointment for a week later where she showed up with her toolkit and bag of bags for donations. We did a little walk around and I shared areas of stress for me and what I wanted out of the space, which was to know where everything was and to know what I owned. After the intro assessment we dove right in. In the next few hours we: ⁃ Took EVERYTHING out of my closet and purged SO much of it. We went piece by piece and she helped ask clarifying questions (when did I last wear it? Do I like it?) and could usually pick up on if I actually liked something. I noticed patterns of how I reacted when I loved something vs when I wasn't sure or was sort of convincing myself. This is an exercise I tried doing before on my own, but when there's someone standing there, who you paid to help you, who's not attached to your stuff....let me tell you, it changes the game. I found myself deciding to donate (and sometimes sell) what must have been at least a third of my closet (clothes, hats, bags, electronics, etc). ⁃ She busted out her label maker and helped organize and label shelves in categories that made sense. Now I know where everything is! ⁃ She packed up all the items I decided to donate into bags and packed them into her car. It ended up being about 15 bags of things which was absolutely wild to me. Nicoll taking these bags out of my house was a game changer, because there have been many times I've decided to donate items that just end up sitting there in bags for months! I noticed that night going to bed that my room felt emptier, in a really good way. It felt calmer, cleaner, and like I could breathe a bit easier. Some people might read this and think that they shouldn't have to hire someone to help them organize. I know for myself that I hit a wall when it came to organizing on my own, and I needed to ask for help. I'm so glad I did, because it changed my life and my relationship with "stuff." I'm confident that Nicoll will be able to help you if you need it, and I cannot recommend her enough!

AMAZING use of time and money. Ten stars. I worked with Nicoll for one full day ~6 hours on my two…read morebedroom apartment due to my fiancé moving in. She helped me get straight to work purging, organized my awkward old-house spaces, and packed up all my donations and e-waste when she left leaving the house feeling so free. Highly recommend! Wish I would have done this sooner, and will hire again for maintenance.

We worked with Quality Closets Designs 6 years ago. They did our garage, three closets and shelves…read moreon the sides of TV. Everything is still in a great shape after 6 years and we were so happy with the outcome that we decided to use their service again in another property. It was easy to communicate with Arturo and Sarahi. They reply promptly, workers were always on time, work was perfectly done as planned and they cleaned very well after the work was done. I will definitely recommend their service and will use it again myself.

Everything went well. Love the design, the materials and it was all done in a day…read more Beautiful cabinets in the garage and in all my closets. The design process was great. Quality was wonderful and value was fair. Thank you Quality Closets Chris and Rudy and team) - I love my closets and garage cabinets.

This is an 8 month overdue review. It's been on my to-do list since having my 3rd child and I have…read moreto share how life changing it has been since having Monica and her team help us sort our home and give us space back! If you have a multigenerational home, Monica can be so incredibly helpful to your parents, you and your kids. She can discuss options sensitively to aging parents and also thoughtfully include your kids in a new routine of helping the household. She reorganised our kitchen so that my young kids can help unload the dishwasher easily. They also now do their own laundry. And take ownership of their things and keeping their room tidy. Monica's team is also so kind and helpful to work with. They are respectful and completely non judgmental. I really appreciate how quickly and thoroughly they work. Monica also has amazing sense of making a home flow more easily and rearranging things to give more space and natural movement. Her design input has also been really appreciated and exactly what I needed when I was near the end of my pregnancy and needed someone to take initiative and follow through. She gave me options and storage solutions that have really improved how we organize the home. Thank you Monica and your team for helping us get ready for baby and I look forward to working with them again in the future.

Monica is a kind and thoughtful professional who made magic happen for us as we prepare to welcome…read moreour first child. She's great at listening to concerns and finding solutions, and will work with you no matter what crazy things you get up to... like our dog paw wiping station. In just 3 sessions, we tackled the kitchen, living and dining rooms, and guest rooms. It was inspiring working with her! I decluttered with excitement in between sessions, looking forward to her advice in organizing and styling the space. Our place is so much more airy, flows better, and most everything has a home. I would recommend Monica to anyone looking to upgrade the form OR function of their spaces.

My garage was in a state of chaos. After many attempts on my own to get it organized, I decided it…read morewould be best to bring in a professional. Lori and her team turned my garage into a calm, organized, functional space in the course of a day! 10/10!

What can I say, Lori and team took an overwhelmed set of parents, way too many boxes of kitchen…read more"stuff" and made a wonderfully organized and functional space! What started as chaos and a plethora of excess, soon was transformed to a well oiled cooking space. Thanks so much Lori and team ------ An update on our second great experience with Lori and her team. This week they helped not only with our kitchen but also organizing our garage and storage at a new house. The entire team was fantastic and Lori is a sage at making the right decisions and advising on how and where to store all your belongings. She also has a knack for ensuring the proper collections get vetted for donation or recycling. Thanks Lori, Julian and the entire team for the great work!

Collector Care did a great job helping me clean out and make the living areas of my dad's home safe…read morefor him to return to after a health scare. We needed to clear out years of hoarded items and papers. Beth, Sofia, and Luis were extremely helpful and professional in tackling the work. They showed me items to keep/donate/toss, and even made sure that I didn't end up tossing some fairly valuable items. They were awesome to work with and I will definitely call them back in when I need to clean out the rest of the house!

I am a plumber and I've worked side by side with Rachel in the past. Rachel and her team are…read morecourteous and efficient. She goes through great lengths to make sure her clients are taken care of in a compassionate manner. It is amazing to see the transformation of the places she takes care of. One of the nicest ladies that I know!

I love my newly-organized office and kitchen! I spent 4 hours with Kat, and the time flew by due…read moreto Kat's kind, funny, and sweet personality. In addition to helping me go through everything, Kat texted me links to bins and baskets, as well as advising me on how many I would need to buy. She also texted me some nearby places that I can use for recycling and for getting rid of stuff. So helpful! Working with Kat is like working with your best friend... that is if your best friend is super smart, efficient, and hard-working.

Kat is amazing at her job! Our garage was a mess - it had…read morebecome a dumping ground over the years to the point that we had to carve a path to get through it. But with Kat's sage advice on organization, supplies, racks, bins, etc - and her help for 2 sessions - we can now not only walk through it, we know where everything is! I highly recommend Kat for all your organizational needs, especially if organization isn't your thing.

Working with Gina was one of the best decisions I made for my daughter. She completely transformed…read morethe kitchen and laundry area into spaces that finally feel functional, calm, and easy to maintain. She created a pantry system we didn't even realize was possible and thoughtfully reorganized everything to make daily life so much easier. My daughter has been struggling with long Covid and simply didn't have the energy to tackle these spaces on her own. Gina handled the project with compassion, sensitivity, and incredible attention to detail. The end result is beautiful, practical, and has truly lifted a huge weight off all of us. I'm beyond grateful."

I have always had excellent service from Gina. We have worked on several projects, including a few…read moremonths organizing my book research files in California, and getting an apartment set up and organized in Arizona. She also spent many hours working with me to sort my four California storage units and get everything ready to transport. I look forward to working with her in the future in my new California house, now that I have moved back to California after six years in Arizona. Gina is always cheerful, positive, helpful and it is always an upper to be around her. Her ideas for how to organize and label my stuff were always useful. She made several organizing projects which would have seemed daunting had I tackled them on my own very manageable.

Sylvia transformed our chaotic kitchen and pantry from a health hazard into a functional, safe…read morespace for our family. When we started, we discovered bugs, mold, and expired spices dating back to 2018 - it was genuinely concerning. Sylvia didn't just organize, she helped us create a healthier environment by thoroughly cleaning and purging everything that was unsafe. What impressed me most was how thoughtfully she designed solutions for our actual needs. She created a pull-out snack center at the perfect height for my 6-year-old son to reach his own snacks independently. She sourced all the organizing supplies from accessible stores like Target and Nordstrom Rack, so the solutions were both effective and budget-friendly. Sylvia listened to how we actually use our kitchen and created systems that make sense for our daily routines. The clear container system in the pantry makes it easy to see what we have and ensures nothing gets forgotten and expires again. Everything now has a designated place that's easy to maintain. The transformation went far beyond just making things look neater - Sylvia helped us create a space that's genuinely healthier and more functional for our family. I can't recommend her highly enough for anyone wanting to reclaim their kitchen from chaos while prioritizing safety and practicality.​​​​​​​​​​​​​​​​

Sylvia is a miracle worker! My home organization fell apart after my husband's illness, and I…read morestruggled to get it in order. I contacted multiple services for help, and The Gentle Sort was the only one that made me believe a clutter solution was possible! Prices match the value, and discount packages are available! Sylvia is patient, understanding, encouraging and thorough! I am already saving up for next our appointment!!

I was referred to these folks by my real estate agent who knew I was experiencing chronic back pain…read moreas well as breathing issues. This is such a great concept to not worry about taking art work/photos/TV/mirrors off the walls, packing/moving and then unpacking yet again trying to figure where everything belongs in it's new home. Margie and Karin were absolute angels in helping me move from one place to another. Everything was packed securely and carefully with lots of packing material and placed in appropriate boxes. They were working so hard that I insisted they take a break as watching them made my back hurt; I was feeling sympathy pain. Margie also helped guide the furniture movers of what to pack and where to move it in the new residence. This gave me time to give my dogs a good walk and an errand. The movers they hired were excellent as well. They carefully covered all of my hardwood floors with protective floor material so that the floors were not damaged. They also found a loose arm on one of the captain's dining chair and tightened it for me. What service! I *highly* recommend that you hire Managing Moves for your moving needs. It truly saves a lot of time and most of all, saved my back and relieved any possible exertion on my compromised lungs. They were all very professional, hard-working, kind-hearted, thoughtful and generous of their time. They would not leave until they made sure you were satisfied with the move and didn't have anything else outstanding. It's so nice to know that you can move and have everything unpacked and placed in it's appropriate place in the new residence on the same day instead of tackling this task for days doing it on your own. Thank you for making this customer happy!

I have twice used Cindi's services to move from my home to an assisted living facility, which…read moresubsequently closed, so then used her again to move to another place. The services she and her staff offered in downsizing my home, making those hard decisions about what to keep, what to get rid of are hard, yet we did it! Not only that, but each move, they were wonderful at the new home with the way they unpacked necessary items, made up the bed, outfitted the bathroom so it was ready for a shower, and by they time they left, I had little left to do. A truly wonder service. Bouquets, Cindi !!!