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    Chicago, IL

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    Dana Hotel & Spa

    3.8 (500 reviews)
    Open • Open 24 hours

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    City view
    Raymond M.

    Very modern hotel in the heart of the city. Enjoyed our stay here for a week. Everything was walking distance. Service was awesome. From the doorman to manager, top notch. We got the corner room. It has a small corner balcony which is cool. You can wake up and hear the city. Loved it. When I come back to the Chi ... I would stay here again.

    Menu
    Erin C.

    Awesome location! Great to just leave the building and walk around the city. Only a couple blocks from Michigan Ave. Nice rooms, spacious, modern. An Apple compatible speaker and iPad with dock come in the room. A nice touch! Our view was of State Street. The shower is huge and has a bench to rest! Also, the service was great. Always able to make adjustments and accommodations, which is more than I would expect at a hotel of this price point. Just a side note, the doormen were also wonderful. Always friendly, conversive, helpful with directions, and holding the door. The front desk work flow could use a little improvement. The employees were great, but there is not enough room for guests the assemble a line, so everyone ends up crowding together awkwardly. Got very backed up at check out time. Nice rooftop bar... We went at 2pm on a Saturday and walked right in, though when we left around 4 it was getting more crowded. The couches are comfortable. Yummy drinks! Would recommend as a unqiue, non- cookie cutter place to stay. One negative but not a deal breaker.... Our rooms were by the elevator, and until 2am we heard music from the rooftop bar. I'm not sure if it's because we were on the 18th floor, or if it can be heard throughout. I can sleep through anything so it wasn't a problem, but if you're a light sleeper, maybe bring some earplugs on Friday & Saturday nights. Spa specific: we were checking out on a Sunday, but decided Sunday morning that we wanted a massage. Called at 930 and got two 11am appointments, which was awesome. The spa was clean and spacious. I get massages every three weeks, have been for years, and this was by far the best massage I've ever had. It's so funny that you find these gems in unexpected places. Carolina was the therapist, cannot recommend her enough! 50 minutes for $120 of deep tissue. I would come back here just for the spa.

    Derek N.

    Beautifully modern hotel with great views and outstanding service. Centrally located making everything walkable. Only complaint is the wifi is complete shit. Utterly useless. Better than average mini bar at reasonable prices. Bathroom and shower stunning for the price point.

    Too tempting, and not too pricey wine in my room
    Will S.

    This is a great hotel. One of the nicest I've ever stayed at. Well, let's just say it's a bit better than the Candlewood Suites in Columbia, Missouri. Staff were professional, polite, friendly and accommodating. Great location. Beautiful room. Rain shower. Swanky cocktail bar and classy restaurant in the dual-level lobby area. Cool artwork all around. Good music playing whenever I was walking in or out. 7-11 across the street. Whole Foods around the corner. Yuppies walking all around. I liked the industrial chic design of the actual hotel. I mean, the ceilings were poured concrete. Just plain neat. Qualms? The Yuppie dude's butt I saw in an apartment across the street at 1am. And sometimes the elevator was a bit slow.

    Hotel lobby art - front view
    Jason P.

    Very nice downtown hotel. I would stay again, but I also have some things to say. 1). Rooms: the building or the rooms are all new. Nicely decorated and feels like a modern loft. Each floor is concrete covered with wood flooring. The ceilings are exposed concrete. Everything is new and clean. Very comfortable. 2). Service: starting with the guys working the valet parking and bell desk are so polite and ready to help with anything they can. We felt like we knew them by the time we left. The front desk staff was ok, and anyone else that worked there was nice when you saw them. 3). Food & Beverage: so there is apparently a restaurant on the lobby floor that is currently under renovation. No idea what the restaurant is. Our room included breakfast each morning which was served up on the rooftop. Really nice rooftop area, but the breakfast was horrible. They told us breakfast was from 7AM to 11AM. We showed but at 9AM and half the items were gone. There was no coffee too. They had some muffins and that's it. I would have preferred if they didn't offer breakfast at all because we left and went across the street to eat. That was really the biggest let-down. Otherwise our stay was nice.

    Fallon B.

    Very small spa area to get a manicure and or pedicure. It can only hold two clients at a time... I came with my mother who had a walker and it wasn't any place where she could put it as I felt it was in the way but managed to find somewhere to store it. The actual spa service was decent, I was visiting an old nail tech from another place who now works there. The service was good and loved my nails by June!

    Jason J.

    The Dana gives you real downtown hotel feel. Everyone there goes out of their way to make sure your experience is perfect. Our room was very nice with a magnificent view of State street and downtown, and ceiling to floor windows really enhanced the experience. The room was not huge, but had all the essentials. Our bathroom had a large window in it as well that allowed you to see right in from the rest of the room, but it did have a curtain that could be drawn. We thought that was a bit strange because all though I think it was meant for the shower the toilet was also in full view. Overall a very nice place to stay when your downtown and looking for the full Chicago feel.

    Whoever decided to use blinds instead of curtains in a hotel room, we can not be friends.
    Paul H.

    I liked the hotel but the first and most important thing I must say is the rooms don't have curtains!!! They have blinds and they have gaps between them so regardless of them being light block out blinds, you will be awoken by shards of light as soon as the sun comes up. If you get up at the crack of dawn, good for you. I however tend to milk every hour out of a hotel visit and am a nocturnal party creature. To me it is a deal breaker. I would not stay here again because of that and it is a shame because I loved everything about the hotel apart from that. There's a douchey bar on the top floor that plays the r'n'b jams. I could hear Khia - My Neck, My Back from my room, without the slightest hint of irony. If you're on a high floor you will hear it until they close at 2 or whenever it is. I did like the Bowers and Wilkins iPhone dock in the room and the iPad for room service was a nice touch, although the actual menu for in-room dining was very lacklustre and didn't tempt me at all. Get some damn curtains and I'll be back.

    Jen H.

    I come to Chgo about 1x/month on business, and stayed here for the first time just this week. Net-net, here's what you'll get: ROOM: 3 stars overall. Bathrooms (5 stars) are awesome, with terrific lighting, big mirrors, huge rain shower w/ lots of water pressure and nice amenities. Beds (2 stars) are WAY too softy-plushie, no support, bad pillows and overall not nearly as comfy as the Westin. If you have a bad back or just o/w prefer a firmer mattress, do not stay here, you'll be miserable. Lighting in room (2 stars) is extremely dim, and you have to turn on/off like 5 lamps individually to get maybe 2 candles' worth of lumens. Windows (5 stars) are beautiful though, completely floor-to-ceiling so you have a great view of the city. SERVICE: 5 stars. Valets remembered my name every time I entered/exited the hotel and addressed me as such, welcoming back and forth by name. They were prompt and courteous and overall some of the best I've experienced in any travels, anywhere. RESTAURANT: 5 stars (I only had bfasts there). Solid menu selection that includes organic foods (yay!), fast servce, courteous and professional by all, from hostess to busser to server. They understand the business traveler. FITNESS CENTER: 4 stars. I'm waffling b/w 3-4 but I'll give 'em 4. See my photos of this place, esp since the hotel website itself doesn't showcase it. Enough stuff to get a workout in, two overly fancy, overly fussy machines, but it's new and clean and has big windows and iPod plug ins. Couple quick tips: Ask for a higher floor even-numbered room and you'll get a nice view looking East (towards the lake). Whole Foods is 1/2 block around the corner on Huron, so you'll have a terrific healthy food option within spitting distance!

    Weird, white schmutz on the headboard. Kinda gross, Dana Hotel.
    Kay D.

    Creepy bathroom window has been covered by everyone else, so I will get on to the other stuff: Loud, loud and more loud. I HAVE to remember to quit booking hotels that have trendy clubs associated with them (in this case, The Vertigo Sky Lounge). I love boutique hotels but hate having to deal with the loud loud loud people that overrun any hotel associated with a club like this or the Library Bar in PUBLIC. Basically it's a club, that happens to have a hotel attached to it, so being an actual hotel guest is secondary to everything. So, lessons learned. DO NOT let them assign you a room across from the elevator. In addition to the loud music from the 26th floor lounge that was pulsing through our room on the 23rd floor all night, you get loud and drunk guests trying to circumvent the elevator system to get to the club (you have to take the one downstairs and outside) and then getting lost on your floor, yelling about it right in front of your door. The stay overall was fine other than that. The room was a decent size, but pretty much everything in the room is showing its age. There are dents and dings on the lamps and furniture. Nothing is quite "clean" looking--including the headboard of the bed in the room we stayed in an, well, it all just needs a good scrub and a few updates. Location is great, Caesar the doorman was incredibly nice and helpful, the windows are neat, the bathroom's layout, as everyone has mentioned, is supremely creepy. But the shower itself is great. Fantastic wine selection on the room bar if that's your thing.

    View of a corner room.
    Kelly D.

    Great location. Beautiful views. Decent food. Comfortable bed. Free wifi. Across the street from Whole Foods. All pluses. On the downside... Very thin walls. Room doors that slam, a lot. Very loud nightclub on the rooftop terrace that draws lots of extra people and a very young median age for hotel guests. Bring earplugs if you intend to sleep. With the word spa right in name, I was under the impression that the atmosphere would be tranquil. Be forewarned that this is not the case. It's more of a party hotel than a respite for out of towners looking for a bit of luxury. Not a bad place, depending on the type of experience you're looking for in a hotel.

    The view from my room!  21st floor - beautiful.
    Colleen W.

    My bf and I stayed here over St. Patricks Day weekend. We stayed on the 21st floor in a corner room. Stunning views of the city. A beautiful balcony. Floor to celing windows. Rain shower. Mini bar and fridge. Keurig. A bed you just melt into . ...amazing. Even though the club was 5 or 6 floors above us, we didn't hear anything. We did have some annoying girls across the hall singing justin beiber for what seemed an eternity but that wasn't that bad, it was early. Most of the staff was incredible. The women at the front desk (I think that one was named Becky) were sweet and kind and helpful. The men who unloaded our car and brought our luggage up were fabulous. The man who brought up our breakfast, awesome. Our waiter Ray at the restaurant downstairs - just the best ever. I have 2 people that I have a gripe with. The dude who "guards" the elevators after hours. He has a HUGE attitude and I was absolutely sick of him come the end of the weekend. No one has the right to raise their voice to me when I'm just headed to my room. Also, the bouncer/elevator guard for Vertigo. Same deal. I am a guest at this hotel, you need to respect me. Both of these men are (hide your eyes kids) assholes. Dana Hotel has so many wonderful staff members, it's unfortunate that these two men stick in my mind. My favorite things about this hotel are the restaurant downstairs (the food is yummy and Ray is an incredible waiter), the city views, the nice amenities (there is also a spa and gym that I didn't have a chance to check out), the proximity to EVERYTHING in the city, and the cute guys that help with the luggage ;) If you are looking for a clean, classy, swanky, upper-class (minus the chicks at the club....), boutique hotel, I would stay here. It's wonderful for a weekend in the city!!!

    Ly N.

    It was my fiance and I first time to Chicago. Dana Hotel and Spa is located on the "North End" surrounded by shopping and restaurants. I had exceptional service by all the staff we encountered. We were the first to check in for the day (8am) and a room was not ready, which we expected, however the hotel had a shower facility upstairs that we could use to freshen up which was much appreciated. We got a room around noon. Our room was clean, great floor to ceiling windows, and the SHOWER!!!! I LOVE IT! We went to the roof top bar both nights that we stayed at Dana. The drinks are very interesting (a little bit over priced) but the views are great! Got a table both times with minimum wait time. We dined downstairs for breakfast and that was also really good.

    View from the room

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    Page 1 of 13

    Ask the Community - Dana Hotel & Spa

    Dana Hotel or Hyatt Centric Mag Mile?

    The Dana. Service blows the Hyatt away.

    Don’t See Your Question? Ask Away!

    Review Highlights - Dana Hotel & Spa

    “Walking into this boutique hotel (2nd floor) you're taken back from the beautiful modern decor, swanky!!!”

    Mentioned in 16 reviews

    Read more highlights

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    While the room was fine. Everything else I booked this hotel for was not…read more Rooftop is a clusyer to get up to, if you can get up there. I was told it closes at 11p the first night, and turns into a club Friday and Saturday and closes later. So to my surprise, the first night I tried to to go up at 10:15, I couldn't because they cut elevator access off at 10pm. 2nd night, I couldn't get into the other area because of a private event. The final night at 9pm, I tried again and was told told they dont open to the public until 9:30p or 10p. WHAT?! According to the website its open on Saturdays 11am to 2am. No break. My first night when I couldn't get up to the roof, I tried the restaurant downstairs. Also closes at 11pm. 10:20, hostess says they just called last call. I said cool I can order a drink. She said no they just called last call. I went back and forth with her and gave up and checked with the desk and they said they close at 10:30p. Then someone else said they close at 11:00pm but will call last call at 10:30 to help with the kitchen. and then confirmed, well they closed a little early that night. If you're thinking you'll get rooftop access or anything here. Look elsewhere.

    Hampton Inn Majestic Chicago Theatre District - King Room

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    Hampton Inn majestic will let you relive the Chicago fire!!!…read more Was not a fan of their elevators since they kept jumping from levels 6 and 7 and would randomly stop without being called. The last Hampton inn I got stuck in the elavator and had an off experience with getting help, so I chose to use the stairs. Upon using the stairs we were met with SEVERAL linen boxes blocking our only exit. They were all in different directions and could not be easily rolled out, especially when we were blocked behind them. Instead we had to parkour over it to escape. There was a valet driver sitting at the front and ignored us after I asked for help and continued to say she's just valet she can't do anything. These bins were there for well over an acceptable time, blocking the only stairs and fire safety exit but also for people that didn't enjoy their sketchy elevators. And again, pallets were there days later also blocking the ONLY emergency exit and stairwell exit. Completely unacceptable in a normal city let alone one with history of building fires. Exits should not be blocked and it's clear the building uses this space for "storage" often. Before the fire situation even happened, their breakfast situation was insane. Our first morning was on a Monday. Their service is until 10 am and around 9am we headed down for some fuel. By that time, the dining room was packed, the tiny buffet room was empty of food but packed with people who were waiting for tables, chairs and all of the food to be restocked. One woman was trying to run the whole operation while two men just stood behind the concierge desk and watched the shit show of breakfast service happen in front of them. Someone should have helped her get breakfast together. Even if it wasn't their job, in hospitality, their job as hotel manger or anyone who works in the hotel is to make sure the guest have a pleasant stay, not to look pretty sitting in front of the Hampton inn welcome to Chicago sign. Overall unorganized and not something nice to look at when you first walk into a hotel lobby, chaos. You would think the grievances would stop there. However we were then denied the benefits that we get as gold Hilton members. Previously at hiltons and Hilton branches we have been offered two bottles of water per room per day. Most of the time they would be offered upon check in (which they did not) and given daily throughout our stay. This time the concierge allowed my mom just to go grab them out of the fridge. The next day we did the same and the concierge Robyn gave me immediate backlash even after I said we were previously allowed to take them. She repeatedly said I was wrong and gave no hospitality to hear my side of the story. I didn't want to cause a scene and returned my water. She then slammed them onto our table as I was eating breakfast with my family. Definitely could have been better ways for her to deal with the problem and I did not appreciate the hostility coming from the concierge at 9 am. We were already all crammed at a small table because there are no seating arrangements easily accessible for families or even enough seats in the dining room. One star because housekeeping did great and my room was clean and refreshed when necessary (and because zero is not an option) Otherwise I would hope I never have to stay here again.

    We stayed at this hotel. Very clean and the workers where great. Robyn and her associate i can't…read moreremember her name, but she was an enthusiastic singer...lol The breakfast was fresh and the house keeping was great. If you are ever in Chicago try this place out. The hotel is very unique. Go and enjoy a great stay.

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

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    Stayed here for a total of 3 nights. There were just way too many issues for the price that we were…read morepaying. The staff were somewhat friendly until different things started to come up... 1st issue: Friday night the elevators completely stopped working. Big problem due to having a small infant and needing to get the stroller down. We were staying on the 10th floor. But an even bigger problem was that we started to notice floods of people come on our floor and notify us that there was not an exit even via the stairs!!!! My husband got on the phone with the front desk and the reply was "you are just going to have to wait for the elevator." This was completely unacceptable and UNSAFE- what if there was a fire? What if something dangerous was happening and we couldn't get out of the building? This itself would have landed this hotel at a 1-2 rating. The elevator issue didn't fill resolve itself for our whole stay- only 2/3 were in service and they took 5-10 minutes to show up each time. Seriously inconvenient. 2nd issue: they put one of our rooms (we had 3 groups) literally next to the pool. Kids were screaming their heads off beginning at 6:30am and it would carry on until 10pm. When SIL called down to the front desk she was told "sorry that's just how it is and it should quiet down soon." Again, completely unacceptable. We had young children and infants who needed to nap and go to bed early. 3rd issue: we asked for a late check out since our flight was later and we needed to get our baby to take a nap- after all of these issues they said they would extend it to 1:00, which was nice. We did then ask if it could be extended another hour and we were told it would cost $25. Fine... what was not fine was when there was banging on our door and someone walked in at 1:25pm to clean the room. It woke up our baby and completely defeated the purpose of us extending our late check out and paying the extra $25. 4th issue: apparently they don't clean the rooms unless you are staying for 3 or more nights? We didn't know about this and assumed we would get new towels since there is a sign in the bathroom saying "hang towels to reuse" or "if you would like new ones, place them on the floor". We needed new towels so we followed what it said and then were told our rooms wouldn't be cleaned or even checked to see if we needed new towels. Good things I will say: - very convenient area - provided a pack n play - Starbucks in the hotel - hotel room was clean Would have love for this stay to have been better since the Marriott is well known and usually a great place to stay.... but the lack of customer service makes it hard to want to book another room at a Marriott hotel.

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    The Loop

    Great hotel option! It has a fantastic location in relation to superb restaurants and within…read morewalking distance to great sites. The hotel was pristinely clean. My room had two huge windows, which I appreciated for light. There is a restaurant on site, as well as a separate bar, and a café for coffee, snacks, and breakfast items. I would definitely consider returning to stay at this hotel when I come back to Chicago.

    We landed here not because it was my first choice but because all Chicago hotels were booked or…read moreexpensive. Apparently there was a WNBA event in town. So the JW seemed affordable within the mix...at $700+ a night... I've stayed at a few JWs across Asia and the US. For whatever reason this one didn't seem to meet JW's normally high standard. I can't quite put my finger on it, but I think it started with the lobby and bar. It was always overcrowded and noisy, and just didn't feel very intimate or elegant. That followed with the fact there's only one restaurant in the hotel and both times we visited it was nearly empty. It's tucked on the second floor back in the corner, and just feels like a standard obligatory hotel restaurant. The food was good but the ambience was just odd. The room was well-appointed, including a comfortable bed and soft sheets. And the bathroom had everything we needed. But the service day-to-day required follow up. They forgot to restock coffee, water and cups a few times, and when I called the front desk they delivered in a trash bag. There is a daily service charge that I believe is $50 a night and provides Wi-Fi, access to gym, and a free class. We went to use the gym to access the sauna and steam room, but learned that's part of the spa not gym so had to pay a separate per person charge. The spa was refreshing but fairly standard. Not like the Seoul Marriott with multiple heated baths and a cold plunge. Call me spoiled. Don't get me wrong, the hotel is very nice but for $700 a night and knowing what I know about most JW's this just seems slightly below their standard. I wouldn't pay that much again, but would come back for a more affordable rate.

    Dana Hotel & Spa - hotels - Updated October 2026

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