Available on the weekend which was important for our rental cabin. Sent someone out within an hour…read moreof my call. Was able to trace and fix all the damage done by the rat that had chewed through a bunch of my wiring and added a protective sleeve to try to prevent future damage. Courteous and the service quote just to come out covered most of the work that was done. We were worried a whole new panel would be needed and a number of replacement parts. Spa heated right back up that day.

Oscar at Pinnacle Tubs is the MAN!! I walked in. He showed…read moreme all of the tubs that fit my budget. He explained everything I needed to know about the tub and I was sold. I paid for it that day with a convenient e-invoice and I was good to go! I got it delivered in less than a week(we got lucky the manufacturer had one in stock) Oscar and his team delivered it and I cannot be more happy. My family and I love the tub and we will be getting all of our services from PINNACLE TUBS!! Thank you Oscar and Team!

Thank You! Like most people i have no idea what makes a jacuzzi work, and mine wasn't working…read more Fortunately I know how to work a computer and that's how i found Tim. Tim was super easy to work with, and his prices were great. I will definitely be using Tim's Pool & Spa for now on!

From the owner: Spa and hot tub repair Heater, pumps and controls…read moreAll makes Covers

I needed to have my pool re-plastered. A friend of mine gave me Sals number from Sunsational, Pools…read moreand spas. Sal came out, gave me an estimate for my California pool and proceeded to do an amazing job, the tile and the pebble tech. Sal explained the whole process of pebble tech because we had plaster before. The crew came out and did an amazing job. They also cleaned up every single day. Everyone acted professional. I would highly recommend this company. I had so much confidence and trust in Sal, that one I bought a house in AZ, I asked Sal if he knew anyone in AZ that could help me with the DIY pool I was building. Sal advised me Sunsational Pools was slow and his crew would come out and do the electrical gas and plumbing. He also installed the new equipment for the pool. I have to tell you, these guys worked their ass off. This company is a very reliable and trustworthy. We had an AZ Inspector come out and give us a thumbs up on how everything was installed, the next day he called and said the electrical line had to be changed in a certain area. Sal's crew drove back to AZ and corrected the the inspectors issue and waited until we had a thumbs up. Where do you find that kind of work ethic? I would definitely recommend this company

If I could give more than 5 stars, I would. There are not enough nice things I can say about Sal…read moreTejeda and his crew. Let me touch on some of the key factors that made it so our choice to go with Sunsational Pools and Spas would be our choice over and over again, given the opportunity. We had a design in mind when we requested a quote. Sal came over to the house, ON TIME and as promised (which I cannot say for other companies we had requested quotes from). As we were discussing our needs and wants (because these two things can be very different when working within a budget), he took great notes and let us know that he would do his very best to accommodate all of our wants, while staying within budget. Sal was able to get us our quote back within the timeframe promised (also, something surprisingly hard for other companies). The quote we received was within our budget and not only included all our "needs", but also included our "wants"! Now to talk a little about the timeframes. The timeframes not only did not disappoint, they moved a lot faster than we had ever expected. From contract signing, to permits obtained, to construction start, to project completion. For the size of our project, we had anticipated 6+ months. Our whole process took no longer than 4 months. If there was any kind of delay, Sal let us know right away and explained the reason. To say Sal and his team are knowledgeable and efficient at everything they do, would be an understatement. Next I'd like to bring up the communication. Not once did we ever have a hard time getting a hold of Sal with any questions or thoughts we had along the whole process! He and his crew were all so helpful throughout the project, they even suggested design changes that TO THIS DAY I look at and am blown away at the thought we had requested it be done differently. The design is so much better due to the knowledge and experience his whole team possessed. It truly was a pleasure working with Sunsational Pools and Spas. I honestly can say that we have my dream pool and that was only made possible by going with Sal and team.

Joel is always there to service my pool and is 100% reliable and does amazing service and repair…read morework. Makes sure my pool is running top notch and is always leaving my pool sparkling clean week in week out. I definitely recommend Joel to service your pool. On a side note his flyers and door hangers are very well set up and his prices are very fair

PH pro pools services my pool every single week on time and in a perfect manor. I would recommend…read moreanyone to this service if they have a pool that needs it.

Great service. Great communication. Great team. Every time I have needed something looked at I know…read moreI am going to get an honest and quick response. I wish more businesses followed this same business model.

These guys are the best around! They are very knowledgeable and do quality work. They do a great…read morejob with pricing to keep you within budget. It's tough to find a company that is fair and do quality work Highly recommended!

I called to get my spa fixed. Originally Dennis was great. I paid $306 for him to repair a panel…read moreand then crickets. It was like pulling teeth to get a response. He said when the panel came in, he would go install it and then I never heard anything back. I had to follow up several times he apparently finally went over to the property took a look at it and then left according to the tenant there. Absolutely no communication no response and at this point I'm gonna have to follow a small Claims Court, Monday just to get my money back. Awful experience. Do not use this company!

Dennis is the best! He clearly has a love for this work and it shows in his professionalism, care…read moreand communication. He maintained our in-ground pool and spa for many months until we moved, brought the water chemicals up to the perfect balance and kept everything sparkling clean. His communication, easy texting, was always fast, friendly and responsive. Great guy and great job!

We recently bought a place in Big Bear and needed help selecting the right spa -- while living…read morefull-time in San Diego. Jennifer at Olsen's Spa Service went above and beyond every step of the way. Even though we weren't physically in Big Bear during the entire purchasing process, Jennifer made everything seamless. She walked us through options, helped us choose the perfect spa for our home, coordinated every detail, and kept us updated from start to finish. Her communication, professionalism, and genuine care for her customers is incredible. If you're looking for a spa in Big Bear, do yourself a favor and work with Jennifer and the team at Olsen's Spa Service. Truly exceptional experience.

Olson's Spa Service is not only reliable but very responsive whenever I have had an issue with…read moreequipment in the past. I have been a customer of theirs for years and have zero complaints. In fact, I became a customer of theirs due to issues with another company that was not responsive and created a toxic environment in my hot tub where the bacteria level in my hot tub resulted in a doctors visit. I am glad I made the switch to Olson's. Last thing I would mention is they are well connected within the community and have even helped me find reliable service providers outside of spa services. HVAC repair, chimney sweep, and painter. That's good old fashioned customer service!

Ashton is great !! He's very helpful and knowledgeable. Professional and his work is good…read more Moved into a new home and he helped us understand our whole pool setup. He comes every week and has helped us so much. If you're looking for someone to hire for your monthly pool cleaning, look no further than!! Give them a call!

After having issues with a previous pool maintenance company, I tried to take care of the pool…read moremyself and failed miserably. Eventually, I did some research and came across Ashton from Norvell Pools. I gave him a call, and I'm glad I did. Ashton came out and did a thorough inspection of our pool and aging equipment. He pointed out several issues, took the time to explain each one clearly, and made sure I fully understood what was going on. I never felt like he was trying to upsell me. He was transparent, honest, and genuinely focused on what the pool needed. He quickly got the water balanced and looking great. Ultimately, we did need to make some repairs, and Ashton was fully capable of handling everything. We ended up replacing the filter, valves, and pool heater, all installed by Ashton. We've been very happy with the results. Any time a question or issue has come up, Ashton has been prompt, professional, and committed to keeping our pool in perfect swimming condition. His pricing is fair, and the quality of his work is excellent. If you're looking for reliable regular maintenance or need equipment upgrades or repairs, I highly recommend Norvell Pools.

Possible Scam. Multiple requests made for a repair. Appointment scheduled. No show each time.read more

I hired Continental Precision Pools after my pool pump failed and I needed help getting everything…read moreback up and running, including draining and cleaning the pool. Craig was professional, extremely knowledgeable, and upfront from the beginning. He initially quoted a very fair price for a like-for-like pump replacement -- much lower than the $12K quote I got elsewhere. I ended up upgrading to a 1.5 HP pump, which raised the cost a bit, but the installation was done well and everything worked great. Craig and his team did a solid job draining and cleaning the pool, and I appreciated the bundled pricing offer to keep costs manageable. Where things fell a bit short was in communication. The monthly pool cleaning service was quoted at $170, which felt a bit high, and when I asked about flexibility, communication started to taper off. I also didn't receive a walkthrough on how to use the new pump -- just the manual. Overall, Craig really knows pools and gets the job done efficiently. If the communication and follow-through had been a little stronger, this would've easily been a 5-star experience.

I moved into a house w a pool with salt stuff I had no idea how to use. My neighbor recommended…read moreSuperior Pool Pro. After I contacted them, they came out the next day, and restored the chemical balance of the pool (it had gotten out of whack during the transition between owners). Now they come out weekly to keep things clean and running smoothly.

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!