I knew Nick was different right off the bat. Of all the people I reached out to, he was the only…read moreone that tried to help first, instead of just throwing a Service Fee at me. He did his best to troubleshoot over the phone, but once I hit a road block, I just asked him to come out to fix it. He was prompt with scheduling, and got me in the same week. He even offered to come out sooner but I couldn't because of work. I was having issues with an error code the hot tub was giving, and Nick was able to pinpoint it to one of two errors while troubleshooting. He tried the cheaper fix before going into the big fix and luckily for me, it worked! I was very pleased with his prompt service, professionalism, and extensive knowledge and experience in his field. The cost was still low due to his diligence, and now I have my Jacuzzi back!

Nick was very professional, courteous, and knows his stuff. Very easy to work with. Highly…read morereccomended if you need any repairs to your pool or spa.

Requested an estimate 3 weeks ago. Never received a response. No problem. I will take my business…read moreelsewhere

We've been with this company for at least 4 years now. Mark comes weekly and maintains our pool for…read moreus. He has always done exceptional. He keeps our levels in check and alerts us when something isn't looking right. I have seen other companies charging much more than affordable pools and they only do half the work. I picked this company based on the reviews and I'm very happy with the service they provide

Jimmy is hands down the best pool guy I've worked with. He's reliable, shows up when he says he…read morewill, and always makes sure everything is running perfectly before he leaves. My pool has never looked better. What really stands out is how much he cares -- he doesn't just clean the pool, he explains what he's doing, catches problems early, and keeps everything dialed in so I don't have to stress about it. If you're in the Orangecrest / Riverside area and need someone you can trust, Jimmy is your guy. Highly recommend!

Ryan was amazing great customer service great attitude very knowledgeable told me about my pump…read moresystem that I didn't even know about great job. I would definitely recommend to others.

Possible Scam. Multiple requests made for a repair. Appointment scheduled. No show each time.read more

I hired Continental Precision Pools after my pool pump failed and I needed help getting everything…read moreback up and running, including draining and cleaning the pool. Craig was professional, extremely knowledgeable, and upfront from the beginning. He initially quoted a very fair price for a like-for-like pump replacement -- much lower than the $12K quote I got elsewhere. I ended up upgrading to a 1.5 HP pump, which raised the cost a bit, but the installation was done well and everything worked great. Craig and his team did a solid job draining and cleaning the pool, and I appreciated the bundled pricing offer to keep costs manageable. Where things fell a bit short was in communication. The monthly pool cleaning service was quoted at $170, which felt a bit high, and when I asked about flexibility, communication started to taper off. I also didn't receive a walkthrough on how to use the new pump -- just the manual. Overall, Craig really knows pools and gets the job done efficiently. If the communication and follow-through had been a little stronger, this would've easily been a 5-star experience.

I contacted DPC pool and spa to repair some broken bricks on the steps to my spa, Miguel was very…read moreprofessional and his communication with me was perfect. He stands by his company and the jobs he does, I will use him again, his company is an A+

Needed the pool to be re-plastered and of course this is not a DYI project so I had to make a…read moredecision based on some basic research and reading reviews. I am glad I went with DPC because after I received a knowledgeable consultation and estimate with Miguel, the owner, I felt confident that I chose the right contractor. Everything that was discussed was delivered just as promised and initially he responded to my inquiry almost immediately, the only real effort on our part was to choose the tile we wanted at the contractor pool supply warehouse locally / Riverside...there was a vast selection to choose from. Miguel said the job would be completed in one week and it was completed in 5 days. My pool looks beautiful! I strongly recommend DPC for their professionalism and great communication during the whole process. Steve G.

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.

Joel responded to my request with a quality solution. The price was fair and less than other…read morecompetitors were offering. Mostly because Joel was actually providing an upgrade to my current system instead of doing a complete replacement of our controller. The entire system did not need to be replaced. Joel did what was needed and necessary not just what is in his best interest. I would knocked down 1 star due to the delays in starting. I was told the start time was earlier in the day but the delay was caused due to some issues with Yelp communication and other emergency. He started late and needed a different controller cable for my pump. Joel came back the same evening to finish the project and everything works great.

Great service. Great communication. Great team. Every time I have needed something looked at I know…read moreI am going to get an honest and quick response. I wish more businesses followed this same business model.

These guys are the best around! They are very knowledgeable and do quality work. They do a great…read morejob with pricing to keep you within budget. It's tough to find a company that is fair and do quality work Highly recommended!

We chose Nice Guys Pool Service when we bought our new home. James is very knowledgeable and…read moregenuinely cares about taking care of our pool. When we first met he explained to us how the pool equipment works and what he does to ensure everything stays in tip top shape! The online portal for payment is easy to use. Very happy we chose to go with his monthly service. He is an absolute pleasure and our pool has never looked better!

Wow! Absolutely amazed! We had a terrible issue with black mold and 3 pools that were in terrible…read morecondition. James responded to my inquiry same day. He offered to test my water and clean my filter on the spot even before I hired him. I immediately loved James' attention to detail and his care for doing a great job and delivering a sparkling pool. He cleaned my filter and tested my pool and went on with the rest of his busy schedule. The next day, I was given a reasonable estimate for ridding my black mold and for servicing my three pools. We hired James. It's been three months now and we are impressed and over satisfied with how James delivered. James spent a week working tirelessly to rid the black mold without having to drain our pool. We had a relapse after a few weeks and James went back at no additional cost and got it back under control. As far as our pool maintenance; each week we get an email from James with the results of the water testing, what chemicals he put in the pools to keep them at the right level, and a picture of our sparkling pools. Pools that looked dark and greenish before are now bright sparkly blue. Thank you James for being so amazing! You have taken a huge burden and stress away from us.