My family and I had been a patient of Dr. Rosen for over 7 years, if not longer. We always had issues with the service but he seemed nice enough and he had fair pricing. Post Covid, he had some building damage and closed down and we started going to another optometrist. I recently went back to Dr. Rosen to fill a prescription for lenses because he has fair prices. This man did not listen and failed to properly communicate what he was doing for my billing. I knew he was confused, because he's always been a little quirky, and explained exactly what I wanted. He confirmed we were on the same page and my lenses were great. A couple months later, those frames are a little too heavy and not as practical as I would like. I ordered more frames and went back, thinking I would get the same deal; however, I find out the deal is so great because he charged my insurance! When I tell him this is a mistake he says I misunderstood--I definitely did not. He had a horrible staff before Covid that ran us off and now he is running amok and doesn't know what he's doing. Never again. read more

Dr. Rosen has been my optometrist since 2005. Now, my husband and son go there as well. He has done a fine job on all my exams and prescriptions for glasses. I recommend him fo all ages! read more

Love Dr. Rosen and his staff. They are always friendly. Dr. Rosen listens and takes his time while dealing with his patients and my whole family goes to him with no complaints read more

Yesterday I woke up with pain in my right eye I couldn't explain. After calling around to a few places who couldn't see me on short notice, I called Dr. Rosen and he said I was free to swing by in about 30 minutes. I showed up, and from start to finish he was professional, courteous, and knowledgeable. He answered every question I had, and within minutes had deduced that I had a small scratch on my cornea. He graciously gave me a few contact lenses to wear to reduce the discomfort (which worked wonderfully), and wrote a prescription for an antibiotic just on the off chance I developed an infection. He also offered to see me on a Sunday, even though he's technically off that day, if I noticed that the pain/discomfort had significantly improved within 24 hours (apparently scratched corneas heal very quickly). You're in good hands with Dr. Daniel Rosen. read more

I started off as a customer of Daniel Rosen's father, about 35 years ago. When Robert Rosen retired I was happy to know that Daniel was taking over. They are in the same location in Ladera heights shopping center. The young lady that works at the counter also worked for the father years ago. It's a nice small personal optometry office. They take a variety of insurance. It's not like the big box optometry places. Here are you get good personal service. I highly recommend them for a variety of glasses and they even have sunglasses read more

If you're a senior citizen and your day is centered around going to that ONE doctor's appointment you have, then this is the optometrist for you! I had a 4:30 "appointment." (And, I use the term "appointment" loosely. Cattle-call seems more apropos, meaning everybody show up and wait). But, I digress. I showed up at 4:20. Cut to 4:55, I'm STILL waiting. The elderly doctor, working alone btw, appeared to display zero sense of urgency. He didn't even acknowledge the fact that he was running, AT LEAST, 30 minutes behind schedule. He leisurely took his time, moving casually and slowly as if there weren't customers waiting. The last straw for me came when he attended to another senior who arrived after I did. I'm not sure if she was there previously, had an appointment time before mine, or what. What was clear, was that I was not going to be seen for at least another 30 minutes, bringing my wait time total to around an hour. I LEFT. In closing, if you're a senior and you've got all the time in the world to hang out at the optometrist's office; If you miss that slow, antiquated 80's vibe in a doctor's office, well then ROSENBERG is the eye doctor for you. But, do be certain to clear your schedule as it will be the premier, useless time-drain of your day! Enjoy! read more

Family and I all get our eyes checked here. Great staff and Dr. Rosen is great. He's very knowledge in his field and helpful. The staff in front are friendly and always greet you with a smile. Always happy to answer any questions you may have and make sure you pick the right glasses for you. We have no plans on ever changing eye doctor. What makes it great also it's easy parking (since it's in a big shopping center). read more

Good customer service and experience is so important in today's digital world. They have great people here that give you that treatment over the phone, and in store. read more

I had a great experience at the optometrist office today. I usually go to another place but they are always crowded. It was a month wait for an appointment. I have seen Dr. Rosen's office as I shop in the Ladera Center. The office is nice and the staff is amazing. They were so helpful. The team gave me a lot of great tips on the type of frames that would compliment my high prescription. Dr. Rosen also broke down all the different prices for each lense and extra services through my VSP insurance. My new glasses will be ready in about a week. :) read more

Dan M Rosen, OD - My new specks. - Optometrists Near Me - Los Angeles, California

Great doctor. Have me a sample lair of contacts to make sure they worked, then when they were a little off did another exam for free and gave me another pair for free to try. Everyone in the office is super nice and affable as well. read more

Dr. Rosen has been our family optometrist for years. We have trusted our eyes to him for 30 years! Always kind, patient, honest, and helpful -- I can't imagine having a better experience. At appointments he spends the time he needs to get a full review of my vision, and also when it's time to buy glasses, I love the workers in the front. As you can see, I'm a big fan. read more

I've been here twice over the last couple years and will probably not return due to: over priced eyewear and lack Of professionalism. Co-pays and pricing should be made crystal clear for everyone and it is not. With options like Glasses USA, brick and mortar shops should try to be more competitive with pricing and customer service. read more

Worst service ever!! Be careful with this office. They are DISHONEST and the service attitude is awful. We saw the positive review about this office, So I made an appointment and visited the office in early December, 2013. The experience so far is very Negative. First we were charged for a 1.71 high index lenses and later on informed that their contracted lab no longer carries 1.71 index lenses so they can only offer 1.67 index, but the price would be the same as 1.71. Well, we accept it although it feels like a bit and switch. The nightmare continues: The the routine vision exam was done on the first visit in early Dec. We were told that the glasses should be ready for pick up in 2 weeks(at the most). Now 4 weeks past, I never received a call from this office. I called back today, one staff made some lame excuse about that the lab broke the glasses and it will take them another one week to get the glasses for me. When I asked why no one called to let us know about the incident, the answer is " I don't know". At this point, I really doubt the authenticity of the prior positive review. The only thing I can do is to share my experience here - you might want to think it over carefully before you visit this office. read more

***** BUYER BEWARE***** STAY AWAY***** Moved to neighborhood and was looking for a new optometrist and glasses shop. Yes I am an avid sunglasses collector and have quite a few pair of glasses so, I was excited to find a place that accepts my insurance and wanted to support local business in my new neighborhood. So I came in to check it out and ordered a pair of glasses that they did not have in stock. I got an estimate and prepaid my out of pocket costs and was told my glasses wouldn't be ready for a month. Sure, I've dealt with the Luxotica dealers before for sunglasses parts and other special order glasses but $225 out of pocket and 1month passes and I called the shop and they told me my glasses weren't ready yet. They had them, but I needed to wait 4 more days??? 4 days after a month of waiting? If I didn't call would they have actually done anything with my glasses or just have it sit in the shop. Nonetheless, I felt like I stepped back a few decades - since when does it take 4 days to fill an eye glass prescription ? YIKES! This place needs a process improvement. In addition to the 30 day wait they tell me they have a problem with my insurance? You waited a month to tell me this and already took my prepayment. Fine, just give me a refund. Nope they can't do that ??? Its $225 copayment that's been held without issue and they can't give me a refund? What else can't these people do? Well my insurance issue was escalated and resolved. So fine let's move on and wait 4 more days. Yay! I get the call and my glasses are finally ready!!! So I pick them up, and what happens oh - they don't have the original glasses case and cleaning case for my Persols. And instead gave me a Dr. Rosen branded case?!?!? WTH Dr. Rosen never even gave me an eye exam, I had my own prescription, where is my damn Persol case - i bought Persols and I expect Persol original packaging and I am told I have to wait 2 more days for the sales guy to locate them for me? Seriously ? And to add insult to injury they are trying to collect and additional $25 co-pay??? What part of I prepaid everything does this Math genius not get? WORST PLACE EVER: A) These people can't do math and get their original sales quote right B) 30 + days for glasses delivery and 4 days to get prescription put in C) they can't do refunds but can collect your money upfront D) they swap out your branded stuff to promote an optometrist that NEVER even gave me an eye exam? E) the level of dishonesty this business has to offer is off the charts AVOID this DUMP! Take the extra drive to the Grove and go to Market Optometrix, they accept the se insurance this place does and has a better selection of glasses and sun glasses. read more

I have seen Dr. Rosen over the years, and have always been treated with great respect by the doctor and his staff. Dr. Rosen always takes his time with me, explaining everything as he goes along, and helping me with the best course of action going forward. We even talked about nutrition and how it relates to vision. Also, they do have an incredible selection of frames! All in all, one of the best medical experiences I've had in the last decade. read more

Dr. Rosen is skillful and caring. Very fair prices and really cool glasses. read more

"Very impressed" are the two words that I can use to describe my experience at Dr. Rosen's office. He and his staff need to be commended for the great service provided. Dr. Rosen took the time to explain every single detail about my vision & what was going on with it and the fact that the give samples for you to try out, is an added plus. I'm so happy that I ran across this neighborhood optometrist without them I would still be struggling with my vision. Thanks again read more

Please Beware. The lack of professionalism is extremely apparent. No one knows what's going on one day to the next. There's an assistant or receptionist named Kim. He's extremely disorganized and has very poor communication skills in reference to managing customer expectations. I came in ordered a pair of glasses, I was told the process would be complete within 2-3 days. After receiving no phone call with any update, I came but once I had a day off. I repeatedly asked for an eta and was told they are unable to give one. I asked for a refund, and was told I would need to come back in when the doctor was available. I had already talked to the doctor who told me I could request a refund when his asst came in. It was an extremely strange process altogether. I seriously wouldn't recommend. I love the idea of supporting small businesses, but not when they don't support you. This is a business in a black community that doesn't value the livelihood of black people. My insurance company is investigating. read more

Great place , alil on the expensive side ,but they have a great selection of eye glasses

Great eye doctor. Easy to get an appointment. Fair prices. Great experience all around. Highly recommend.

This is a very decent place! I've been a costumer for a good 5-6 years now and it's time to give them the credit they deserve. I use my VSP coverage and typically get contact lenses. Dr. Rosen makes suggestions as brands always change and lets me test a few options for a good month or more, before I'm ready to place my order. I also ordered prescription sunglasses before. The stuff really helped me stay within my budget and still get an awesome RayBan pair I love. On my last visit I got new (and much better!) lenses for my Warby-Parker glasses, Dr. Rosen gave me a great deal on those and I'm thrilled. The staff is always nice and very helpful and Dr. Rosen definitely knows what he's doing. Highly recommended! read more

Horrible service. Dishonest. Unorganized. Used up my benefit for the next two years so now I have to go elsewhere and pay cash. STAY AWAY!! read more