We had a great experience with our sales associate, Danny, and the finance manager, Greg, at Damerow Ford in Beaverton! The whole process was smooth and easy from start to finish. Danny was friendly, honest and professional. We never felt any pressure and I experienced him as easy going and pleasant to work with. We got a great deal at Damerow and highly recommend them for your next car purchase! read more

Avoid this Service Center: Unreliable Timing and Unprofessional Management I am deeply disappointed with the customer service experience I encountered at the Damerow Ford service department, with Esme C. and the service manager, Robby Ben. I strongly advise against bringing your vehicle here. I dropped my car off overnight with the explicit agreement that the work would be completed and the vehicle returned to me on Saturday. I depend entirely on my car to get to work. Instead of honoring this timeline, the service department held my vehicle for over 24 hours without working on it. It wasn't until the end of the day on Saturday that they finally called to inform me they would need to keep my car until Monday. The only explanations offered were excuses that clearly point to a department that is severely overbooked and understaffed. When I attempted to discuss this unacceptable situation and its impact on my livelihood with the manager, Robby Ben, the interaction worsened significantly. Instead of showing empathy or offering a constructive solution, Robby was impatient, aggressive, and highly defensive. He completely belittled my concerns and relied on further excuses rather than taking accountability. This service center lacks basic professional courtesy. Save yourself the frustration and take your vehicle elsewhere. read more

If you value honesty, do not buy from Damerow Ford. My partner and I found our (reasonably priced, used) dream car here. We live nearly 3 hours away. We worked with Kyler for nearly a week while we waited for the car to have some repairs done. Multiple times we offered to put down a deposit to hold the car. We were told it was not necessary and the car was already marked sold for us. This was an absolute lie. We made an appointment to buy the car on Saturday. When we arrived the car was not available because someone else was test driving it, and Kyler was mysteriously absent. When the car arrived back we took it for a quick 10-15 minute test drive with another sales person. After the test drive we were told that the family who drove it before us was already purchasing it, and we could not buy the car. Kyler, you lied to us. We have it in writing. If we had known that the car was not actually being held for us we would have made efforts to get there on Friday. Your lie not only ruined our weekend, but broke my partner's heart. She has been looking for this specific car for years, and thanks to you, she will likely never have one. Kyler, from our first phone call I told you that I am distrusting of dealerships. You, and everyone else on the sales team have only worked to cement that distrust. I hope you have the life you deserve. read more

Damerow Ford - A screen shot of Kyler's lie. - Car Dealers Near Me - Beaverton, Oregon

Fahad, Andy and Nick treated me well and went out of their way to even pick me up when I ubered to the wrong dealership to pickup the truck. Nick went above and beyond to show me the ropes of the relatively intense but surprisingly intuitive infotainment for about 30 min after purchase. What I appreciated most was there was no pressure and a lot of transparency during the part of the process I fully expected to have dealership warranties and services pushed on me. Will definitely consider if I'm in the market for another Ford. read more

Damerow Ford - F150 - Car Dealers Near Me - Beaverton, Oregon

James Z is the best salesman I've ever worked with!! He is helpful, friendly, knowledgeable! Best salesman I've worked with! Since finding him after years of vehicle purchases he is who I will work with as i have my last 2 vehicle purchases. He's made it an enjoyable, stress free experience!! Go see James Z and his team at Damerow Ford for your next vehicle!!! AMAZING!!! read more

Brought my 2005 f150 in for an airbag recall on a Friday. Waited an hour to be told by Robby they ordered the wrong part, and to come back Monday at 9am. Brought it back Monday at 9am, and had the part installed in about 4 hours. They even provided Lyft rides to and from the dealership while my truck was being worked on. I opted for the complimentary visual inspection while I was there. The inspection was absolute bs and I'm glad I didn't pay for it, because they found nothing when they should have absolutely found things. They did end up fixing a taillight issue with a new bulb priced at $24. Yippee. Only good to come from that. While I was there, they seemed to handle their customers with respect. Dealerships already give me the creeps, but I pleasantly surprised not everyone at this dealership seemed scummy. I would not take my truck to the dealership other than for a recall, but if I had a gun to my head and had to pick between Damerow and Landmark, I'd pick Damerow. read more

Terrible dealership! I received an online quote from Damerow to purchase my lease on a Bronco Sport. At first the sales person Perry Creel was happy to text me and have me come in.....until he realized I was not going to purchase a new car from him. He set an appointment with my for the next day. I showed up, he pushed me on to someone else...showed him the offer, they looked at my car (which was in excellent condition) then after wasting my time, they told me they were not interested in purchasing my car. These are the people that give a bad name to car dealers. They were rude, basically lied and wasted my time! I have no patience for dealers like that and DO NOT Recommend this dealership! However, if you are looking for a Ford, then go to Kendall Ford, where they treat their customers with curtesy. read more

Robby in the service department took care of me with a warranty repair. Got me into a rental right away, quick turnaround. Really appreciate it. read more

I recently purchased a vehicle from Damerow Ford, and I had the opportunity to work with several staff members who made the entire experience exceptional. I came in with very specific needs and expectations for my next car. I commute long distances to and from work, travel to the coast often, and needed something capable in all weather conditions from heavy rain to snow to ice. Since I was financing a newer vehicle with a higher monthly payment than my previous car, reliability was essential. I wanted something with zero recalls, zero repair issues, and minimal maintenance so I would not be balancing a car payment and repair costs at the same time. Tylor Shearn listened to every detail I shared. He understood not only what I needed functionally, but also what would give me peace of mind. After hearing my concerns, he recommended a vehicle different from what we originally looked at, and it ended up being the perfect fit. Tylor did not just listen; he delivered exactly what I needed. When Tylor became busy, he communicated clearly and connected me with Carlos Roman Cavett so the process could continue smoothly. I appreciated that seamless handoff. Tylor and I test drove the first vehicle, and Carlos and I test drove the one Tylor later recommended. Both wanted me to truly experience each option, not just see the cars but understand how they felt on the road, so I could make the right decision. I asked a lot of questions, and both Tylor and Carlos answered everything with patience, honesty, and depth of knowledge. As someone trading in a car and stepping into a new financing process, I carried the usual concerns: transparency, clarity, and whether I would be understood and supported. Carlos walked me through the initial paperwork carefully, explaining each form and its purpose before I signed. He then introduced me to Bryce Shearn, who guided me through the financing portion. Bryce explained the cost breakdown after my down payment, my monthly payment options, interest rates, and how my payments would decrease after six months with on time payments. His transparency and willingness to make sure I understood everything gave me complete confidence in the decision I was making. I also want to acknowledge Bradley Edous for setting up my appointment and making sure the vehicle was serviced and cleaned before I arrived, exactly as he promised. It was a small detail, but it made a big difference. Every staff member I interacted with at Damerow Ford showed professionalism, patience, and genuine care. They listened, they provided honest guidance, and they made sure I felt informed every step of the way. As someone who values constructive criticism, I truly do not have anything negative to say. The team exceeded my expectations in every area. I highly recommend Damerow Ford to anyone looking for a trustworthy, transparent, and customer focused car buying experience. read more

Spent thousands at this dealership to get our car to start, and still doesn't start! They just don't seem to care.

We came to Damerow Ford after I went to another Ford dealership, when I informed the salesman at the other dealership that I wanted the V-8 Coyote motor in an F150 - he stopped me and debated my decision for a good 15 minutes! At that point I knew I was not purchasing from the other dealership, having been in vehicle sales myself - I was always told 'the customer is always right'; obviously this was only true if your purchasing thoughts line up with what they had at the dealership! We bought both a 2024 F150 XLT and a 2024 GT Premium Mustang: California Special. First I worked with Josh Sharpe, the guy was absolutely brilliant and awesome with his ability to make me feel comfortable in finding the right F150. Then he drove me home to show my wife a GT Mustang (although the car was wonderful, due to a recall - we couldn't buy it) which she absolutely loved. Then General Manager Brian Ronstadt did an excellent job helping bring the Mustang from Southern California to Portland. We will take delivery next week! I can not say enough about these gentlemen; they did everything in their power to get the deals done and Brian gave us a beautiful loner Mustang GT Premium until the GT/CS arrives in town. To top it off, we get free gas on Brian's (and Damerow's) dime while we wait for that awesome Ford product from California (pun intended). Thanks Brian and Josh for getting everything right, we will be back the next time we're ready to buy! read more

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This is the exact reason people hate car salesman. They trying to rip off an 81 year-old man wanted to do a trade-in with an expedition less than 50,000 miles, less than two years old. Great condition . They offered him $5000 for it. Carmax paid 20,000 for it. Here's the kicker they had one similar miles exact same year and make on their lot for 30,000. Places like this should be banned a bunch of crooks!!! read more

I get it. I'm a woman. I couldn't possibly know anything about buying a car. Despite having purchased every single car myself for years, doing my research, knowing the game. Or at least that is what Damerow Ford would like me to think. This dealership is a throwback to the sleezy days of the stereotypical car salesmen. High pressure sales tactics. A back and forth of prices. Scripting that follows the line of "we are really taking a hit here because we like you". Sending in new people whenever you say no in the hopes "the manager" will convince you. telling you it has to happen today because they can't promise the same deal tomorrow. They even asked for my keys after already taking pictures and mileage then holding the keys hostage as they sent in yet another "manager" They even told me that my trade in isn't part of the down payment but separate which doesn't align with any of the deals on theirs or fords main website. From the start, I repeatedly told them I was not buying a car that da. I wanted to test drive only so I could know my options. I then repeatedly said i needed time to think because I don't make snap decisions I. Large purchases but they kept bringing in more people to tell me I needed this car and "to feel the wind in my hair" Finally I had enough and attempted to sneak out only to realize they still had my keys. I came back in to ask for them in a room full of 6 people talking about "my deal" when I told them that I was done and the amount of pressure tactics were too much the manager condescendingly said "oh wow" And a nice person not involved grabbed my keys and gave them back to me. Since leaving multiple people have called and texted. I told them I thought the days of negotiating and playing this ridiculous game were done. And they told me that the dealerships who honor the sticker price are the charlatans not them. (Seriously?!) All in all an awful experience. I would not recommend them in any way shape or form. I would have given them zero stars but yelp does not allow for this read more

Damerow Ford boast about its great customer service, we had to wait 4 hours just to get two rear brakes installed and not once did anyone in customer service update us while we sat in the waiting room. We even replied back to the manager when he asked us how their service was and didn't receive any concern back. Looks like we will find someone else to buy a car from next time. Dana Beck dissatisfied customer read more

carlos and the service department are tops! professional, skilled, prompt and thoughtful, read more

Don't believe what they say. I leased a Mach-E based primarily on the Ford promotion that I'd get a charger installed at my home. I discussed this with the salesman and the finance person and the salesman actually came to me during the price negotiation to confirm that I wanted the charger installed vs a $500 credit. I discussed with the finance person that I was looking now because of that incentive. Turns out, there was a small print signed the $500 credit, I thought I was signed that I wanted the charger install. As I left the dealer I asked about the arrangement for the install, the finance person said I'd hear from Ford about it. Didn't hear anything for three months, went in yesterday and it turned out they did a bait and switch and gave me a $500 credit instead of the charger install. Don't trust these guys, I discussed this three different times during the transaction including as I was exiting the deal and they bait and switched me. Don't trust their word, they are completely disingenuous! read more

bought a new F250 SD at Damerow in 2024. have not had a positive experience with this dealer or their service department. recently had them come out to do a "30 minute" recall update on the towing module. That was over a month ago. they fried my TRM and made my truck unusable for towing. they tried twice to fix it, but couldn't and finally said "there's nothing else they can do" and told me to wait for Ford to offer a proper fix for this. My truck towed fine before their tech came to my place, and when I asked for a loaner truck for one day to take care of some things I had to do with a trailer they said 'no - this recall doesn't cover that'. They bricked the towing on my truck, and did NOTHING to help me get it fixed. I bought this truck for towing, so this was unacceptable. Then I reached out to Northside Ford and asked if they could take a look. They said Damerow put the wrong part in it, and got my truck back on the road for towing within a day of receiving the part that damerow had screwed up. this dealership is not honest, nor are they competent. will not shop here again and will take care of warranty issues and dealer needs with northside from now on. avoid this dealership and save yourself the headache. read more

Went to test drive a car and realized it wasn't a good fit for us. But maybe I could recommend it to friends. When I let the salesman know we would not be interested it became almost confrontational. Wont be going back read more

The entire service team at Damerow Ford is truly such a pleasure to work with. They are extremely communicative throughout the entire process and are honest about what any recommended repairs are. They also won't give you a hard time when it comes to honoring any warranties, unlike many other dealerships. I've especially appreciated the service advisor Robby, whom I've worked with several times when I take my vehicles in for service. He has gone above and beyond to bring great customer service to the table! read more

Damerow Ford is the epitome of everything you dislike about car dealers. They are arrogant, manipulative, and comfortable lying directly to you as you sit across from them. The access to information has changed the way the world does business and I feel Damerow would benefit from letting go of outdated sales tactics and try treating people with respect and honesty. read more

Basically everything. Staff took advantage to upcharge every chance they got. Don't honor warranties and as soon as I hit maintenance @ 30K miles charges were $600+ a visit. I tell everyone in my Bronco clubs to STAY AWAY FROM DAM ROW.... Don't do it go somewhere else. read more

Very unprofessional and disrespectful. Tried to give them a second chance after being pressured by three people. They won't take no for an answer. When you try to work with them and give them another chance, then they just leave you standing alone in the parking lot. Will never do business with them. read more

Sketchy is the word that comes to mind. At first they seemed very helpful and I even made an offer on a car that was accepted. Went in with my check within 30 min. No car. WTF? Why would you accept an offer without checking to see if the car is available? It's like the one part of your job you have to get right. Sketchy. It could have been an honest mistake but it could have been the bait and switch. I'll never know. Bought the exact same car from another dealer at a slightly better price. I just can't recommend this dealership. read more

DO NOT GO HERE! They have very bad miscommunication and will sell you vehicles only for the money. I took my vehicle in for a service and they didn't even know what part they were servicing. Highly DO NOT RECCOMEND THIS PLACE! Worse experience ever! read more

They took an extremely long time to get a sales person. Finally, we were connected to Kyler who had only been employed for 3 or 4 days. he really hustled to show us all the vehicles we wanted to check out Until we found what we wanted. For a young man, his work ethic and commitment to customer service were exemplary! If you are looking to buy a Ford or used vehicle at Damerow Ford, I'd ask for Kyler. we just bought another vehicle 9 mos ago. The person who sold it was not anyone I'd ever recommend so for me to write a recommendation means something! Kyler is the best Yhanks Kyler!' read more

One of the easiest and most enjoyable experiences in a car dealership I've ever had. The whole team is awesome, Bryce and Steven helped me find the perfect fit for me and we're so sweet, the gentleman in the deal box got me to the numbers I needed to be at fast with no haggling and Amy in the finance office was just an angel and got me to an even better number in the end! A+ experience all around! read more

This is the 3rd F150 I have purchased from this dealership. They have found the truck I wanted and delivered it the same day. Shout-out to Brice for making it a pleasure. Had a small problem with the battery, but they took care of it. Thanks for letting me tell my Ford stor. read more

Damerow Ford - My truck - Car Dealers Near Me - Beaverton, Oregon

Two terrible service experiences. First, I took my car in to get the side mirror replaced due to a truck hitting the mirror while I was parked and shattering the entire unit. They told me they would call me when the part came in. I called and texted numerous times over the course of 3 months without any replies. I finally called a different Ford dealer and they had it replaced within a week. Flash forward to this week. I had taken in my car to Damerow for two recalls the same time as the side mirror replacement. One was completed and I have been waiting for parts for the second recall that have been on back order for 9 months now. I received a text and call from Damerow that they would be able to perform the recall replacement this weekend with their mobile service group that would be set-up in Clackamas on Saturday. I scheduled an appointment even though it was a 25 minute drive from my house. When I arrived they said that it was clear it needed to be repaired and they would order the parts for me. The same part they allegedly ordered for me 9 months ago. The person who called me this week said they would be able to replace the part today. Absolutely terrible service. read more

I saw a used truck I was interested in purchasing, my wife went and checked it out first. The underside of the truck was COVERED in rust. I immediately told my wife we were no longer interested in the truck. The sales person told my wife the rust is not a big deal and all cars where she's from look like this. I expect more from a known car lot like Damerow. read more

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Shady shady shady. Both their car salesman and their service department. I will never buy a truck from them again after they tried some shenanigans and lied about several things. Regarding their service department, we won't be back either. There were a few recalls..oh sorry they call them customer satisfaction program issues...and we were experiencing the issues in those "recalls" so we took our truck in to have them addressed and they argued with us about it and initially refused to do them. I had to bring the letter in to them which stated that if you have any issues, you can have the issues addressed NO QUESTIONS ASKED and yet here we were, getting harassed about it. Why would I bring my truck in to have things fixed if I wasn't experiencing any issues? That's right, I wouldn't. So between the shady car salesmen dealings and the service department that wanted to argue with me, I think I've had enough. I won't ever be back. read more

This is specific to the service department. I took my 2023 truck in for its 3rd service/oil change. When they were finished, they notified me that the technician had damaged my truck when he backed it into another vehicle that was on a lift. I was and am understanding that these things happen. They told me they would take care of the damage, put into writing, and away I went. I started bugging them about two weeks later to get the damage repaired. I called , emailed. The service manager only answered occasionally, when he did, he said all the right things, but never followed up to fix the damage. I even called his boss and left a voicemail. No response. over two months later, I ended up having to make an insurance claim and paid my $500 deductible. I will not be going back, and do not recommend them. read more

BEWARE!!! Purchased a jeep from them. Never cleaned or ran it thru inspection before delivery to me. Then less than 2 weeks later while driveling the family home, the rear wheel came off and destroyed the axle. 6k later in repairs they won't return calls or anything. 25k miles and they just let it off the lot without any inspection. Thankfully we are safe but so much for that whole spiel they give you on how much they care and are there for the customer. Oh yeah and I forgot to mention they took over 2 weeks to file registration. Still haven't received that either. Be careful out there people! read more

Damerow Ford - My missing wheel. - Car Dealers Near Me - Beaverton, Oregon

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This dealership's lack of transparency and unprofessional behavior during my visit ON Sept 3rd left a bad impression. Their shady practices and untrustworthiness, along with the pushy and rude salespeople, made the whole experience extremely unpleasant. I strongly advise others to steer clear of this dealership and seek out a more reputable establishment for their car-buying needs. They practice a term called yo-yo scams this is where they will tell you you've been approved for the deal prior to them submitting the application to the lender thus forcing you to return days later after changing the terms and/or the entire contract all together asking you to pay a much greater down payment. Sadly consumers do not have an opportunity to back out of contracts once they have been signed However dealers reserve the right to back out and change terms after 14 days of signing. In my point of view this practice is extremely unethical. Therefore, I would like to urge anyone who refuse this and is thinking about purchasing a newer used vehicle to steer clear from this dealership and perform your business somewhere else. read more

Surprising experience! Well informed sales consultant who was professional and courteous. Thanks Sam! After an hours long afternoon of exposure to used car sales I decided, against my better judgment, to stop in at one last dealer on my way back through town. I didn't expect much, and I was admittedly a bit stand offish when Sam walked out and introduced himself to me. He listened intently and asked just a few well thought out and direct questions so he could best understand what I was looking for. There were only a couple trucks on the lot that might be a fit for what I was looking for. This guy knew his inventory and the Ford product. So refreshing! I try hard to be an informed consumer and often find myself with more product knowledge than the folks selling me the things. I like to do my homework you could say. The customer service we receive from retailers now has caused me to intensify this trait. So it was nice to find an expert on the Ford Supper Duty truck line in Sam. I ended up with a rig that is just right for my needs and I feel I paid a fair price. I wasn't oversold, and wasn't insulted by the offer they made on my trade. All in all, I'd work with Sam and the Folks at Damerow Ford again. Thank you for the pleasant experience! read more

Damerow Ford - 2020 Ford F-250 Lariat - Car Dealers Near Me - Beaverton, Oregon

Very rude and unprofessional staff including their sales manager Brain Ronstadt and Isaac. They finalized the price with me through text and asked us stop by and pick it up. We drove 3 hours from Seattle to their dealership in Oregon, but they increased the price by $9000 and very disrespectfully rejected their own offer. Not a trustworthy dealership. read more

This was one of the most bizare test drives we have ever had. We went in there hoping to drive the new MACH E, and then if we liked it we planned on ordering it, and patiently waiting several months, as we know getting new cars right now is challenging. We were told that is our lucky day, as there was one that had one, that was ordered for another customer but he did not qualify. He took us over to the car, that was still covered in plastic. The area it was parked, was tight quarters so I had my husband start the drive. We got a couple of blocks, and my husband could not get the car to go over 20 miles, and he was flooring it. We were than worried someone was going to rear end us, as we could not accelerate. The salesman had us return to the dealership, where they realized they had not changed from factory settings. Thankfully, after that was taken care of the car did have the get up and go, that one would except from a car sporting the the mustang logo on it. Now it was my turn to drive, and I really wanted to test out the self parking feature. I am a terrible parker, and this was a huge sellling point for me. We made several attempt to parrel park, but couldn't get it to work. Upon returning to the lot we tried again, and it seemed as though the car was possesed. The steerwheel was feverishly moving around but the car did not seem to be parking. We all got so freaked out we stopped the parking feature. I realize the car not working was not complelty the fault of the salseman, but I do think he should have checked the factory setting prior to our test drive, but really bothered me was he was very pushy. We were thinking we would just place an order for a car, not take one home on that day, and he kept pushing the car on his, and was not letting up. The car was more than $10,000 than I saw on-line, and it appeared to have several flaws so there was no way I was going to spend that kind of money. This place was the reason many have turned to on-lines purchases so they can avoid pushy salespeople. read more

Recently I had the pleasure to work with Ben the Internet Sales Manager and Josh & Nick in Finance. They provided a world class experience in regards to my Ford Raptor. They had great communication and were very transparent, it's nice to see that customer service is still seen at car dealerships, can't recommend these guys enough!!! read more

Damerow Ford - My 2023 Ford Raptor from Damerow Ford - Car Dealers Near Me - Beaverton, Oregon

Actually, give good service. I went on vacation for a month. Had my truck dropped off. Had the service department call me and asked me what was wrong with my truck when I had to harass them to get them to take my truck in when the sensors were making my truck slam on the brakes at that point my truck had 9000 miles on it. The brakes were already squeaking and they're still squeaking they refuse to fix my brakes, and the only way my brakes could be messed up is because well the sensors were messed up and were slamming them on at full speed, but yet they refused to fix my brakes read more

This review is for Esme and Ryan at the Damerow Ford service department. I had an incredibly piss poor situation with my used car warranty that was purchased from Gladstone Mitsubishi in which I was denied coverage based on the fact that they should have never sold me the used car warranty in the first place. Esme was absolutely wonderful in understanding my situation and her willingness to help me was amazing! Now to Ryan, being service manager, he went above and beyond with helping out with all communications to warranty company even though I ended up paying for repairs out of pocket, Ryan made it as painless as he could. Again, can't thank you both enough!! read more

Apparently I'm invisible. I walked from one end of this showroom to the other and not one staff person offered to help me. I saw one customer in the entire place. The staff was too busy chatting with one another to offer any assistance. I finally interrupted a coffee klatch of three and they directed me to the service department even though I definitely wasn't looking for vehicle service. Jose valiantly tried to help me but could find no record of the new vehicle purchase and sent me on my way telling me to come back tomorrow. I would never purchase a vehicle from this place. read more