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    Ferguson Auto Brokers

    5.0 (15 reviews)
    Open 7:00 am - 6:00 pm

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    Review Highlights - Ferguson Auto Brokers

    Next thing I know Larry had found a dealership willing to give me the price I wanted for my car.

    Mentioned in 6 reviews

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    Beaverton Honda

    Beaverton Honda

    2.6
    (567 reviews)

    This buying experience was one of the best I've have ever had. We found a couple vehicles we liked…read moreand booked the test drive appointment. When we got there our assigned representative was ready and available. They had the vehicles already pulled up so we didnt have to roam around the lot forever in 100° weather. After we decided on a vehicle we started the financing process. The whole thing from start to finish took about 4 hours. They don't budget on their prices which is a little annoying but at least they stick to it. Melvin was our rep and he was fantastic. He was very cognizant of our time and our private information. He was really fun and easy to work with. These guys have terrible reviews but my experience was amazing and I would recommend purchasing from here. Maybe scheduling with Melvin will help with the experience.

    NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

    Herzog-Meier Mazda

    Herzog-Meier Mazda

    4.0
    (262 reviews)

    Bought a car from this dealership about a month ago, so I cannot speak to how they are if you need…read moremaintenance or repairs; however, I had an overall positive experience buying from them. Brody was amazing and helped us get our dream car. The dealership even worked with us by holding the new car while we waited for the sale of our old car to finalize. I would highly recommend this dealership.

    This updated review is for the service department…read more After owning the vehicle for two months, I was contacted by a woman called Charisma at the dealership offering a free oil change for my vehicle. After a few text messages back and fourth trying to establish a good time for when to bring my vehicle in, I was completed ghosted. No replies to text. Seems like this person fell off the edge of the earth never to be heard from again. I also contacted my salesperson Brody and he never got back to me. In addition I asked Brody prior to this woman contacting me if I had any complimentary oil changes after purchasing the vehicle and his answer was no so I was surprised that this woman would even contact me at all in the first place. I firmly believe that accountability and follow up should be strictly enforced especially when someone makes contacts you and initiates a false offer and then completely cuts off communications. Pretty disappointed. Who knows. Maybe she was an intern or got fired but nonetheless, there should be some accountability especially if you want returning customers in the future. The vehicle runs nice though. No issues. If you're here to buy the vehicle, only expect that. Have it serviced at another place where you feel that your time is respected without being led-on for false expectations. Time to take the heat gun and remove the silly Herzog-Meier Dealer badge they added to my rear hatch for advertising purposes.

    Ferguson Auto Brokers - car_dealers - Updated August 2026

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