We had to take a detour since the roads were blocked off but listen they were trying their best…read moremaybe a little overpriced but it was a chill thing to do to pass the time for such a big city I'd been struggling to find anything to do the food was pretty decent as well and I thought our host with the face tattoo was cute #hmu so maybe I'm biased but overall I enjoyed the tour

The trip was very disappointing! On the sight it says arrive 15 minutes before departure. The time…read moreI chose was 2:30. We waited an hour after that time before picked up. There was a party of about 15 that had to leave and didn't even get to do it because they had other obligations. Definitely should be communicated with the public in the delays. The servers and tour guide on the bus were fantastic and made up for the late delay though.

Dallas only see below I am really upset with the Big bus…read moretour in dallas. We paid for Hop on Hop off tickets. They put us on the city tour. We were not giving options to hop on and hop off to look at any of the attractions as advertised on the website. We had to get off at a location not near the final stopping point because we needed a pit stop. The lady told us they would not be back to pick us up or that there was not another bus coming. This is not a way to conduct a business. We were not told they put us on City tour if that's what they did. So we were expecting to be able to do sightseeing at each of the stops we wanted to get on or off at. What is the use of advertising a Hop on Hop off tour if you're not going to allow the customer to hop on and hop off where they stop and get on the next bus. We ended up paying for other transportation to get back to our car because we are two miles away where she dropped us off. This is very disappointing. We haven't had good experience with most of the bus up on and Hop off tours over the years, but this one was bad because we couldn't get a hold of anybody to talk to them about anything.

New perspective on an infamous day in Dallas. Care was taken to pick the route based on the days…read moreleading up to and including the assassination of President Kennedy. Interesting locations and details with the sounds playing of that day made for a whole different type of tour. Lisa our guide was great!

This was a phenomenal tour! I was fortunate to have Preston, a Dallas Native and Historian as our…read moreguide. His thoroughness and attention to detail is commendable! He reached out via text prior to start of the tour to provide important information and just say hello and introduce himself. Photo included! He was a great driver and very patient with participants. It was unseasonably hot that day and he kept checking to make sure everyone was doing OK. Even assisting the ladies(myself included) into and out of the van. I love that it was a small group. Makes it more personal. We went to all the major sites in just over three hours. Cost is very reasonable($62.99) and I booked through Viator who also does a great job! This tour is HIGHLY recommended!

What an incredible afternoon with brilliant Tour guide Preston. He is a Historian and expert on the…read moreJFK assassination. My family and myself took the full 3 1/4 hour tour, TAKE IT! You'll learn more about what happened that infamous day through Preston's fun, enlightening and educational interpretation. A1 all the way. Highly recommendeded!

I purchased my tickets for this Christmas lights tour on 12/4/25 for a tour on Saturday, 12/6/25…read more They reminded me twice via email. Note that tix are only refundable within 24hrs of purchase and not within 24hrs of the event. We left the parking lot behind Crate & Barrel on Knox about 15 minutes early, since they were able to verify that we were all present. The van was the right size for the group, not a large bus like I've been in before. It was a nice van. I totally forgot to take a photo of it, as we walked around the corner, saw it sitting there & boarded. We left shortly after that! Our tour guide was fun and inserted some nostalgia along the way. I was born in Dallas but learned a few things about Highland Park that I didn't know! We stopped at 2 houses for photo ops (about 5 minutes) and then a bathroom/treat/drink stop at La Madeleine (love it) for 10 minutes. It was a lot of fun - one side of the van would say 'OOOOH' and one side would say 'AHHHH'. Wisely they asked us not to take photos, as the light from the phones reflected on the windows, which makes it difficult for the others to see out. Tickets for 2025 were $45 + tax. A nice value for the 1 1/2hr of fun and new friends!

My friend found this tour online and we were fortunate to go on a day that wasn't too cold and…read moredidn't have tons of craziness going on. John was a great tour guide: very informative, friendly and patient with our group. We went on a general tour (where we got to ride in a very nice van) and got to walk around a few sites such as Pioneer Plaza, the Dallas Farmers Market and Cathedral Guadalupe. I got some great pictures. John also does a JFK tour about the assassination that sounded very interesting but due to time constraints, we couldn't take part in. However, if you're looking for information on Dallas, seeing what makes it universal and want to partake in a tour this company is definitely a good choice for that. We also discovered Lockhart Steakhouse at his suggestion and were very pleased with that experience.

Beware! We had…read morereservations for a 630 pm tour, as we arrived there were NO signs, NO buses, NO NOTHING. After walking around mockingbird station and asking other tours if they had seen the bus or even knew anything about the bus in the freezing cold for an hour, we finally decided we were scammed and left. If you try and call customer service they are conveniently located in new York and not taking phone calls at night. Basically if you want to walk around in the cold looking for a mysterious bus go for it, but you'd be better off saving your money and driving around yourself.

Scam!! I paid over…read more$200 for what was advertised as a magical Christmas experience--decorated double-decker bus, in-character Santa and elves, hot cocoa and cookies, gifts, singing, dancing...the works. What we got instead was a full-blown no-show and two devastated kids. The morning of the event, I got a notification that the pickup location had changed from Grapevine Mills Mall to Hop & Sting Brewery. Inconvenient, but fine. We arrived 30 minutes early (per instructions)... only to find no bus, no staff, no check-in, and a brewery that had zero idea what we were talking about. They'd never even heard of the event. The bus was scheduled for 6:00 PM. By 6:20, there was still nothing. We were literally the last family standing on a dark corner, trying to reassure two little girls who were trying so hard to be patient. We finally gave up, loaded the kids into the car, and headed toward Main Street to salvage the evening. At 6:26 PM, I finally received a text: "delayed departure -- leaving at 7." My five-year-old begged us to try again, so we turned around. We arrived early again. We waited again. Another 30 minutes. Still no bus. Still no staff. Still no communication. My kids were crushed all over again. There was no working contact number, and the multiple support emails I sent went unanswered. At this point, it's hard to view this as anything but an elaborate scam. I spent $216 for nothing but a life lesson in disappointment for my kids. Save your money, your time, and your holiday spirit--this "experience" is not real.

...Customers beware...Star City Charters, Dallas location, 469.571.6759 has the worst customer…read moreservice and policies in the industry. I spoke with both a driver and the owner. Both, had callous disregard when addressing a legitimate concern. This company has a policy of disposing any item left on board, regardless of dollar value. THiS IS NOT INDUSTRY STANDARD. I have NEVER been spoken to and yelled at over the phone, as I was by these bozos. Apparently, this company, as I was told by the driver, was subcontracted by Coach Tours. Shame on Coach for not vetting your subs. Horrible representation of your company. Also, I noticed on the Star City Charter website that they claim to have been in service sincr 1986. The 'owner' told me that they've been in service for 1 1/2 years.....? ? REALLY?

This is the worst place ever they don't care about there customers at all the people that work…read morethere are rude and they can care less about them and don't get me started about the bus drivers and I will say about the restrooms on the bus are the worsted and all so in the bus station you don't want to go in there restrooms at all the security are all rude to the max

Mario Galvan was our fabulous Avalon Motor Coach (Dallas, Texas) bus driver for our Diamond Tours…read moreBus Trip to Pigeon Forge / Smoky Mountains. Mario was so friendly, thorough and incredibly kind to our group of 74 Sr. Adults & kept in touch with me (as their Travel Advisor) every step of the way and especially if anything occurred that needed my attention. Our entire group loved Mario and have asked that we specifically request him as a driver for all future Diamond Tours Bus Trips. You have the #1 best driver with Mario Galvan, and we will request him for every future trip we have on Avalon Motor Coach!!!!

Amazing Services. They work with you and were very professional! Thanks Avalon!read more

While exploring the Oak Cliff/Bishop Arts district, we saw a TINY Italian place on the corner…read morecalled Abruzzo's. I tried to bookmark it on Yelp, but couldn't find it. Come to find out - this place is actually the "Bishop Arts Winery," and only opened up a restaurant a couple months ago! We arrived at 7, and we were the only guests there for an hour as the musician set up to play. By the time 8:15 rolled around, the music was in full swing and the 7-10 tables were all occupied by old couples, groups of friends, and even a family with 3 young kids! Although the space itself is small, it wasn't claustrophobic at all - it was homey and nice. Not too loud either. The ambience was very romantic; I loved the interior decorations that made it feel like little Italy and home all at the same time. Now for food - they bring out hot, Parmesan dusted bread as you order and wait for your food...mmmmm. We got the BAW Cabernet Sauvignon by the bottle (24.99) and she let us know that it would be $8 per glass, so it's a bit cheaper to go for the bottle. We had heard good things about the cheese board, so we got a small. Perfect appetizer: at least 6 different tastes of cheeses, salami, different spreads and jams and crackers. Loved it, perfect for 2 people. Our waitress also inspired us to get this fried artichoke/crab meat ball...sounds weird but it was SO GOOD!!!!! Show stealer for sure. I got the classic spaghetti marinara, and Trip got the Bolognese lasagna. Both were impeccable, we are every bite - and the portions were generous but not excessive! Our service was awesome - it felt like they had at least 3 people circulating the small room to make sure everyone was taken care of. Wonderful experience and can't wait to go back!!!

Go pay Annette a visit! She was lovely to us on a Sunday afternoon. $12 flights, spicy reds and…read morecrisp white wines on deck. I loved my apple chardonnay and they have frozen sangria (mango or blackberry) for $3. Perfect way to cool off on a hot summer day! The cheese plate was shaped like Texas! Everything from start to finish was yummy and they have plenty of tables with a jukebox they are cranking up soon. Live music on the weekends and they are open til midnight. Come check it out!