We had to take a detour since the roads were blocked off but listen they were trying their best…read moremaybe a little overpriced but it was a chill thing to do to pass the time for such a big city I'd been struggling to find anything to do the food was pretty decent as well and I thought our host with the face tattoo was cute #hmu so maybe I'm biased but overall I enjoyed the tour

We booked a Sunday at 2:30 time to celebrate Mother's Day with out of town family…read more After we get down there early, we get a message at 2:15 that it has been delayed until 3:30. We waited an hour and a half and see the bus pull up and let off the previous riders. Then it pulls away..at 3:35 we get a message saying it has been canceled. So we had paid over $500 for the tickets 6 weeks before, had family drive in from out of town only to sit in downtown Dallas and then have to drive back. There were people from Oklahoma and Tyler who came in also. Looks like there are several reviews of this happening.

Dallas only see below I am really upset with the Big bus…read moretour in dallas. We paid for Hop on Hop off tickets. They put us on the city tour. We were not giving options to hop on and hop off to look at any of the attractions as advertised on the website. We had to get off at a location not near the final stopping point because we needed a pit stop. The lady told us they would not be back to pick us up or that there was not another bus coming. This is not a way to conduct a business. We were not told they put us on City tour if that's what they did. So we were expecting to be able to do sightseeing at each of the stops we wanted to get on or off at. What is the use of advertising a Hop on Hop off tour if you're not going to allow the customer to hop on and hop off where they stop and get on the next bus. We ended up paying for other transportation to get back to our car because we are two miles away where she dropped us off. This is very disappointing. We haven't had good experience with most of the bus up on and Hop off tours over the years, but this one was bad because we couldn't get a hold of anybody to talk to them about anything.

New perspective on an infamous day in Dallas. Care was taken to pick the route based on the days…read moreleading up to and including the assassination of President Kennedy. Interesting locations and details with the sounds playing of that day made for a whole different type of tour. Lisa our guide was great!

This was a phenomenal tour! I was fortunate to have Preston, a Dallas Native and Historian as our…read moreguide. His thoroughness and attention to detail is commendable! He reached out via text prior to start of the tour to provide important information and just say hello and introduce himself. Photo included! He was a great driver and very patient with participants. It was unseasonably hot that day and he kept checking to make sure everyone was doing OK. Even assisting the ladies(myself included) into and out of the van. I love that it was a small group. Makes it more personal. We went to all the major sites in just over three hours. Cost is very reasonable($62.99) and I booked through Viator who also does a great job! This tour is HIGHLY recommended!

What an incredible afternoon with brilliant Tour guide Preston. He is a Historian and expert on the…read moreJFK assassination. My family and myself took the full 3 1/4 hour tour, TAKE IT! You'll learn more about what happened that infamous day through Preston's fun, enlightening and educational interpretation. A1 all the way. Highly recommendeded!

I purchased my tickets for this Christmas lights tour on 12/4/25 for a tour on Saturday, 12/6/25…read more They reminded me twice via email. Note that tix are only refundable within 24hrs of purchase and not within 24hrs of the event. We left the parking lot behind Crate & Barrel on Knox about 15 minutes early, since they were able to verify that we were all present. The van was the right size for the group, not a large bus like I've been in before. It was a nice van. I totally forgot to take a photo of it, as we walked around the corner, saw it sitting there & boarded. We left shortly after that! Our tour guide was fun and inserted some nostalgia along the way. I was born in Dallas but learned a few things about Highland Park that I didn't know! We stopped at 2 houses for photo ops (about 5 minutes) and then a bathroom/treat/drink stop at La Madeleine (love it) for 10 minutes. It was a lot of fun - one side of the van would say 'OOOOH' and one side would say 'AHHHH'. Wisely they asked us not to take photos, as the light from the phones reflected on the windows, which makes it difficult for the others to see out. Tickets for 2025 were $45 + tax. A nice value for the 1 1/2hr of fun and new friends!

My friend found this tour online and we were fortunate to go on a day that wasn't too cold and…read moredidn't have tons of craziness going on. John was a great tour guide: very informative, friendly and patient with our group. We went on a general tour (where we got to ride in a very nice van) and got to walk around a few sites such as Pioneer Plaza, the Dallas Farmers Market and Cathedral Guadalupe. I got some great pictures. John also does a JFK tour about the assassination that sounded very interesting but due to time constraints, we couldn't take part in. However, if you're looking for information on Dallas, seeing what makes it universal and want to partake in a tour this company is definitely a good choice for that. We also discovered Lockhart Steakhouse at his suggestion and were very pleased with that experience.

I took my mom for her birthday and we really enjoyed ourselves. It was pretty creepy and we got to…read moresee some interesting things. Check them out!

From the owner: We are a growing ghost tour business in Oak Cliff Dallas, TX! In hopes of helping you explore the…read moredarks sides of Oak Cliff everyone talks about but are too afraid to go alone!

Beware! We had…read morereservations for a 630 pm tour, as we arrived there were NO signs, NO buses, NO NOTHING. After walking around mockingbird station and asking other tours if they had seen the bus or even knew anything about the bus in the freezing cold for an hour, we finally decided we were scammed and left. If you try and call customer service they are conveniently located in new York and not taking phone calls at night. Basically if you want to walk around in the cold looking for a mysterious bus go for it, but you'd be better off saving your money and driving around yourself.

Scam!! I paid over…read more$200 for what was advertised as a magical Christmas experience--decorated double-decker bus, in-character Santa and elves, hot cocoa and cookies, gifts, singing, dancing...the works. What we got instead was a full-blown no-show and two devastated kids. The morning of the event, I got a notification that the pickup location had changed from Grapevine Mills Mall to Hop & Sting Brewery. Inconvenient, but fine. We arrived 30 minutes early (per instructions)... only to find no bus, no staff, no check-in, and a brewery that had zero idea what we were talking about. They'd never even heard of the event. The bus was scheduled for 6:00 PM. By 6:20, there was still nothing. We were literally the last family standing on a dark corner, trying to reassure two little girls who were trying so hard to be patient. We finally gave up, loaded the kids into the car, and headed toward Main Street to salvage the evening. At 6:26 PM, I finally received a text: "delayed departure -- leaving at 7." My five-year-old begged us to try again, so we turned around. We arrived early again. We waited again. Another 30 minutes. Still no bus. Still no staff. Still no communication. My kids were crushed all over again. There was no working contact number, and the multiple support emails I sent went unanswered. At this point, it's hard to view this as anything but an elaborate scam. I spent $216 for nothing but a life lesson in disappointment for my kids. Save your money, your time, and your holiday spirit--this "experience" is not real.

Mario Galvan was our fabulous Avalon Motor Coach (Dallas, Texas) bus driver for our Diamond Tours…read moreBus Trip to Pigeon Forge / Smoky Mountains. Mario was so friendly, thorough and incredibly kind to our group of 74 Sr. Adults & kept in touch with me (as their Travel Advisor) every step of the way and especially if anything occurred that needed my attention. Our entire group loved Mario and have asked that we specifically request him as a driver for all future Diamond Tours Bus Trips. You have the #1 best driver with Mario Galvan, and we will request him for every future trip we have on Avalon Motor Coach!!!!

I recently used Avalon for a corporate event we had and we were really happy with the service. We…read morebooked two buses and they were clean and had onboard Wi-Fi which was great for our international guests. The restroom was convenient and clean. I was really impressed with the drivers... they were both friendly and personable and dressed in company uniforms -- very classy look. I was grateful that the buses arrived early which gave us plenty of time to load up so we weren't late to the game. I also want to shout out Mike who was our point of contact in the office. He helped answer all of our questions ahead of time and made it easy to make a last-minute change to the pickup location. The pricing was extremely competitive. I will definitely be using Avalon for our future transportation needs. Thanks again for a great experience.

If you need a full bus they are great Dallas Charter Bus…read moreCompany helped us out when we needed transportation to and from dinner for our group of 25. The charter buses arrived early which was nice so we didn't miss anything at dinner. Things went smoothly overall and the bus was clean which was important to us. I would recommend this company.

The service was great. The process was so easy. They were so helpful and accommodating. The bus was…read moreperfect.