Nancy did her big one. She did my nails so well. I love them from the shape to the color and "design" I have a corp job and I can get too much but she did amazing. Vibe was great. They stay open late!!! I came at like 7:30 and they were still doing mains and pedis. read more

Dakota Nail Spa - Nail Salons Near Me - Washington, DC, District of Columbia

I was excited about this salon opening in my neighborhood. Unfortunately, the quality of service, products, and overall customer service has diminished over the years. I received a pedicure yesterday and the gel polish on three of my toes have come completely off. There isn't consistency with the nail techs and quality of their work. So disappointing. read more

ZERO RATING!! My son's toes became infected this year after a nail tech performed what was suppose to be a child's pedicure. I asked were they able to remove an ingrown nail, so they proceeded with the service. The manager told me that the tech says my son came in with an infected toe. LIES!! Soemone from your business responded to my review stating I was made aware of the potential danger and I proceeded. NEVER!! ALL LIES! I have full video that I wasn't aware of at the time, but my autistic son records everything. I have video and photos of her putting some type of liquid on his toe after it started to bleed. I was offered a redo after healing but my child is terrified of going back. I wanted a genuine apology, along with a refund. All we got was an infected toe. It doesn't even look like a pedicure was even performed at all. They lost an entire family of 4 as clients. Also, why would any parent take their child back to a place that militated their toe and took no responsibility to apologize? It seems you all are afraid of any potential law suit to cover my damages and bill. You all are taking your workers word over a paying client. Buddha and GOD don't like ugly. Also lying on the health of a child is just low. You all should be ashamed!! read more

First let me tell you this is no longer a Spa, if you want an overly expensive service for your money then you found the right spot.. Your service will be unprofessional rushed also you may unknowingly have fungus bacteria like I did when you leave. When Mai & Jonathan were the owners this shop was very professional and the service was top tier now not even close. Also they will rather your payment in cash meaning no paper trail when you have an issue and I promise you will have a few. If you have transportation I suggest you find a place that understands what a Spa service will offer to a customer. Zero stars read more

Dakota Nail Spa - Healing from fungus infection at Dakota Spa - Nail Salons Near Me - Washington, DC, District of Columbia

So- I seen ALOT of people in here one day so I decided to give it a try. I asked for a gel manicure and the guy proceeded to give me dip powder. I wanted a specific design (a design I had before) and I showed it to him. He told me that it was a dip power design and I was like ummmmmm no it's not. He said he could only do it with dip powder because it would look better. My total would've been $135. I was not expecting to be in the chair for what was going on 90 mins. I asked him how much would it be if I removed the outline design from my original ask, and he said it was only $9 for the line. I then asked, so what would my total be now. He said $100 that made no sense at all!! So I was clearly about to be overcharged. Overall my experience was not a positive one. I got out of there like 2 HOURS later! Is that the normal time for dip powder? Either way it's a no for. I'm not going back. They do look like they do amazing work and the staff is nice and the establishment is calm, but that was a one and done. read more

I am a gentleman, but i believe in keeping my hands and feet well maintained... I left Dicks sporting Goods and seen this nail spa and i've not been this month and i'm new to the area so i try this place. it seemed to be a nice place so i went to the counter and told the lady i wanted a manicure and pedicure and i got the most expensive service for the pedicure which was 90 bucks..... the lady started doing my feet and half way through she starts rushing then she gets to the hot stones and she comes back and say i don't have time for your manicure can you come back ..... what was my response to her and she sat there and looked dumb she then leaves to go put the bowl up she had the stoned in she came back and said ok your all done mind you she had not buffed sanded or filled the top of my nails to smooth it to put a clear coat nor was it offered but she went and sat down at a nail station and started doing someone else's nails. until she all of them seen my face then she comes saying ok she will finish. but i was frustrated and angry and she still tried to charge me full price for a service she never completed...... this was by far the worst service i've had in getting my nails done and i would not recommend this place to anyone read more

Dakota Nail Spa - nail spa - Nail Salons Near Me - Washington, DC, District of Columbia

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See, this is exactly why I love yelp and why it's super important to read reviews. I wanted to prep for a gala event, by a simple gel mani and pedi. I was a bit turned off by their latest reviews however, I decided to form my own opinion, so I stopped by on my lunch break. I asked the gentleman at the front who was doing nails, if I could make an appointment for later that evening. He then turn to another employee and spoke to her in their language, relaying my request. Their exchange was awkward. It was clear that the lady had an attitude and she was sassy, I couldn't believe it. This lady walked from her seat, up to the front where I stood, which was in front of the guy who was doing nails. lol y'all, this lady walk right past me, never acknowledge me or said hello. She just continued to speak with the guy. So I was directed by the guy to their cash register area, where the lady then asked me what I wanted to get done, I told her gel mani pedi, she point out a special that I told her I wasn't interested in. I asked how much was a gel mani pedi, this lady with a very obvious attitude, snatches their books of prices and slammed it on the counter! I laughed and as I walked out, she had the audacity to ask me what I wanted to get, I promptly responded and said I would never spend my money here, with your bad attitude. I ended up getting the BEST spa treatment ever at MeNails on Bladensburg Road. read more

I like that you can make appointments and they never keep you waiting to get your nails and toes done. I normally use May because she is good with designs and knows exactly what I like. I highly recommend this nail spa. read more

If zero was a rating that is what Dakota Nail Spa would receive. I schedule an appointment for my sister and I for 11:20am. We arrived at 11:15am and my sister was left soaking until 12pm. My pedicure began at 12:10 pm. We both selected a $71 pedicure. My pedicurist a man- was moving quickly and rough- not at all a $71 a experience. But I blame myself for not scheduling at a true spa. Notwithstanding, I noticed his procedure was quite different from the technician next to him. I didn't complete my serve and will not be coming back. read more

I walked into the salon a little after 7pm and asked the guy if I could get a manicure. He said no we are closed. Well why is your door still open if you're closed? Then I asked again saying it's just a manicure and he said no one was available to do one for me. Then said something in his native language and said with a stern voice we are closed! So I walked outside to try and get the right number to call to make an appointment and it's the same one I had before and couldn't get through to even make one. Yeah I'm taking down my former 5 star to 1. If I could give it a ZERO, I would. This place has really gone downhill. Taking a hard pass on this crap. read more

I cannot stop giving praises to this salon, and the dedicated staff that work endless hours making me feel like a "Superstar". I have frequented this salon every 2 weeks for the past year. Each and every time, I am greeted with a smile, and the upmost care is taken to ensure I am completely satisfied before I leave. Being a male who likes to express himself through body art and nail designs, Johnathan, the owner of this fine establishment has never failed me. With each visit, I'm amazed at all the care he takes in making me feel beautiful. He is and forever will be the only person to do my nails. Now, don't get me wrong, all the staff do great quality work, but we all have our favorites, and he is mine. I have never witnessed any of the staff being rude to clients. Subsequently, I have witnessed the clients being rude to the staff. Being in the business of customer service, we have always been taught that "the customer is always right. To this I say "we agree to disagree". The customer is not always right, and Johathan and his team work hard at making all the clients in the shop feel like they are the only priority. Sounds to good to be true, don't take my word for it, call, book an appointment today, and prepare to be amazed. I have and will continue to be a life-long client. Thank you for reading. Cheers, MM read more

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Update: I called to ask to fix the nails and was texted and told that because I expressed my dissatisfaction on Yelp that I couldn't be made happy. I think visiting a salon twice is enough chance to form an opinion on quality. ------ They did a good job on my last pedicure but the fill in for my acrylics was terrible. As you can see in the photos the length of the thumb nails are completely different and the shapes are inconsistent. My nails were pretty long before this so I thought the fill in for a short set would be easy to shape. I had to keep ask for shaping adjustments. At one point a ton of acrylic was left under my nails by one of the techs which took forever to fix. I'll go back for a pedicure but not acrylics. Continuing my hunt for a good dc nail tech. read more

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70$ for a basic fill ‍ they have lost their minds.. why? Are you trying to get rid of customers? I Walked out laughing read more

Lily always takes good care of me. I usually get the Dakota Spa manicure and pedicure (gel/chrome) with an eyebrow wax. Relaxing ambiance and they offer snacks and beverages while being serviced. read more

I have been going to this nail salon for about three years. The person who used to do my nails moved but I continues to go and get my nails done. Yesterday, I thought I had an appointment but when I walked in no one greeted me so, I waited patiently. I made an appointment for my 10 year old daughter to get her nails done for her birthday. I ended up having to go to the person who I thought I had an appointment with and I said that I was waiting because I scheduled an appointment. He said he did not have an appointment and asked me to wait 10 minutes. Well it was not 10 minutes it was more like 40 minutes. While we were waiting someone asked to take off my daughter's nails while we were waiting. Once it was time for my daughter to get her nails done I showed the person the date and time that I made the appointment. We went back and forth and then he proceeds to start doing the full set and we had not agreed on the price based on the picture. I tried to walk away because I knew I was getting frustrated and he kept talking. Ultimately, he then said he was not going to do my daughtee's nails and walk off. I then said someone needs to takeoff the tips that he had put on. He comes back and starts taking off the tops. I told him he does not have to worry about me or my daughter coming back. The costumer service was not good!!!!! His name was Ron by the way. Please beware. read more

Thank you Tutu for the good job and my way too pretty nails.. A bit overpriced but worth it. I just love them! read more

Dakota Nail Spa - Deeping powder nails - Nail Salons Near Me - Washington, DC, District of Columbia

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& good thing I brought my own beverage cause they didn't offer one which I thought was a standard!?! It is a whole pandemic, summer, global warming & it's adjacent to the Costco (my ) like come on. I'm not champs (which it should be low key), I'm talking water. H2O, bottled of course. . Especially wit these Ass worker . (See check in) ****UPDATED - SEE PIC***** Well wouldn't you know #Kirklands #Costco #FORLIFE ***** WELL HOW DO you like that**** read more

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I'm going to think hard and long before I come back. I've always enjoyed coming here. The techs do great pedicures and nails. However, there's a limitation on the skill sets. Not all the techs do acrylic or trendy nails. Which means you have to make appointments and schedule appointments. At first I thought the scheduling thing was a covid related thing. However, it's not. After the way my friend was treated before our vacation, I knew I needed to find another place anyway. So I asked for an appointment for Friday, and the scheduler never scheduled the appointment. He informed me that today, Saturday morning, would be available. I asked for pedicure and fill-in. Now I'm late, which I can hold myself accountable for. However, I asked if it was ok, he said yes. My thoughts were now I no longer need the pedicure so I have time. As I'm pulling up, the tech calls and says she can't accommodate me. Then she says she does not have me on the schedule for a pedicure. What if I really needed a pedicure? What's the point of booking an appointment if 1. The phone number isn't in service and 2. If they have you down for the correct services. This is no way to treat someone who has referred her friends and family. Also, been a customer for a year. I'll think very hard if I need to come back. read more

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An acrylic fill is $55 + $5 for the shape. They have a few really good techs so be stern about getting one with experience if you are doing more than basic gel on natural nails. Mai is really good & fast!! I wish I could continue to go here but these are the highest prices I've seen in the city. read more

Dakota Nail Spa - Acrylic fill - Nail Salons Near Me - Washington, DC, District of Columbia

Being unprofessional with customers is unacceptable especially elderly customers. For a staff member to get mad at a customer for questioning a color choice is uncalled for. And for the remaining staff to sit around and watch as elderly customers are being mistreated is appalling! Kindness is important in customer service. Therefore, I advise people to go elsewhere to experience it. read more

Nice pedicures for my husband and I. Good customer service, quick wait for a walk in!

Do not go here! I asked how much for a fill-in and they said $75. I was in disbelief and asked to see the price list. The price list said the fill-in is $45. So when I started asking why the price is different from what he quoted...he tried to talk over me so the current customers getting their nails done didn't hear how they're getting ripped off! He then said because your nails are long: 1. My nails were medium length. I can't even handle long nails so that was a lie. 2. Even if my nails were long...charging double the price and then not even having that price reflected on the price list...is DECEPTIVE. I recommend NAIL BED & BAR. nailbedbar.com They are clean. Use NEW files. And they actually care about the health of your nails. And they practice business INTEGRITY. read more

I found this gem about a year ago, I walked in and saw Jonathan and his wall of nail art and immediately asked the receptionist "how do I get an appt with HIM"! Long story short I am so happy I finally found my FOREVER nail tech! I have been in the DMV foreverrrrrr and been through countless nail salons and nail techs and I only wish I met him and his staff sooner! I'm a Chef so if I say his work is durable believe me it is! If you want someone who's establishment is clean and professional and all the nail techs are skilled and friendly make an appt at Dakota Nail Spa TODAY. I love it here, and so will you! read more

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I arrived at 11:51 and was immediately seated at a station. The lady that worked in me didn't say too much. I was getting a gel Manicure. The nail tech proceeds to wrap my nails in the foil to take off the old gel polish. While I was waiting another nail tech sits at the table. I asked her was she replacing the other nail tech, she said " yes"....... I just told her, I thought it would have been nice if the other lady said "something " (anything). The new Tech said , she (meaning the 1st Tech) didn't speak much English. New Tech's name is Jade. Jade and I was talking about how u don't just get up and walk away from ur client without an explanation. Well JADE has got to be the WORST nail tech EVER. While I did notice that she was inexperienced because she was asking the other techs soooo many questions, and they had to help her out........ Man, this chick was BAD.... She was soooo bad that the young lady sitting next to me felt sorry for me because she kept nipping my cuticles. I was actually going to stop going into this establishment all together, but I love this place. It's clean an Usually very nice and well run, maybe thy were just busy that day (Friday). I will continue to go here.... But I will Never go to Jade again..... she's rude and childish.... She really didn't know what she was doing. I can always take inexperience but down right Attitude and rudeness is just too much. Nice shop bu stay AWAY FROM JADE!!! read more

DO NOT GO TO THIS BUSINESS!!!!!!! I have been a returning customer for over a year. I went to lily/lili. Lily always had a slight attitude when I would ask for things like to see a color or if she put lotion on after my service and she always had a nasty attitude but I went and always tipped her. The last time she was very rude and got upset because she thought I booked a pedicure when I didn't. I had an appointment today at 12 and they called me this morning saying she was booked. Why was my appointment cancelled? The owner called me back and said she didn't fell comfortable doing my nails. Why call the day of? And not offer another time? I didn't tip her the last time because of her attitude and now she doesn't feel comfortable????? This is the worst customer service. read more

I've been here a few times and my latest visit will be my last. The man doing my pedicure was so rough cutting cuticles that he left my big toe raw and bloodied. He didn't use antiseptic after cutting me and was using his bare fingernail to scrape off overpainting where he had just cut the skin. It's not hygienic and I will not be back! read more

Dakota Nail Spa - Nail Salons Near Me - Washington, DC, District of Columbia

Lily , she is my fav nail tech , she is nice , patience and understand what I want what I like ! The shop is nice and clean, with drink service. How is nice place in Dc !!! Price is a little high but we are in DC , DC is expensive and don't forget about you get what you pay !!! read more

Dakota Nail Spa - Nail Salons Near Me - Washington, DC, District of Columbia

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I really appreciated having Dakota Nail Spa in walking distance of my home....until today when I watched one of our seniors being disrespected and practically cursed out by one of the male nail technicians. The customer asked a question about the color she picked out and he proceeded to yell at her and say that she asked too many questions and he was an expert at his job. She was embarrassed and almost in tears. All of his co-workers sat by quietly until I asked the person doing my pedicure to finish her nails because he had stormed off. He came back in and continued to berate her. This attack on our seniors and women has to stop. I left and will not be back. read more

This is one of the worst self care day experiences I have ever had they are overpriced The work is poor I do not mind paying whatever you ask but at least make the materials and the service a quality experience the staff is rude and the owner is a complete a****** no customer service skills no decorum And absolutely should not be in business and I even unfortunately witnessed him being rude and disrespectful to an elderly lady who only had a question about the nail Polish she picked out who does this I will never recommend nor will I ever go back if I could give it a -0 I would. read more

My first time and my last visit nails were lumpy the nail tech didn't know how to apply acrylic. I informed her they were lumpy she brushed me off and told me to speak with I'm assuming the manager (Jonathan). He asked me to come in 2 days later to try and fix the problem in which he didn't by the end of the week the nails began to break because he shaved them so thin. He never applied a fresh coat of acrylic assuming the packed up acrylic the first tech did would work, nope. Never again.. read more

The poor reviews below are true. I've been here several times since they've opened up. Great location and clean space but poor full set quality. On Monday, I received services for a pedicure and full set gel nails. By Thursday one of my nails fell completely off and two other nails are on the verge of breaking off already. I found time on Saturday to go get it replaced and fix the other two nails before they break off and he (nail tech) was not available at that moment which is understandable. What is not appropriate is him lying about my nail services. He tried to say "remember you had your nails filled that's why it fell off." And remind you, I receive a full set not a fill on Monday. I didn't appreciate that at all and I do not recommend others going here if you are looking for good nail quality services. read more

Dakota Nail Spa - Nail Salons Near Me - Washington, DC, District of Columbia

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This place is amazing! Always great customer service. I go to Lily and she takes her time and always executes my designs exactly how I want them. I never leave disappointed read more

They do awesome work here my pedicure was great and the tech was friendly and kind I definitely recommend this place

Thanks for making your customers feel as if your company is a monopoly. Please remember that you're in business because people patronize your services. Treating customers as if they do not matter will have you losing business, and just because you're in a good location means you're convenient, not talented. I will take my nails and feet elsewhere. You better hope your business doesn't get reported for discrimination and price gouging by quoting higher prices than what's listed. DC's AG office will shut you down. read more

I have been going to Dakota Nail Spa since they opened and I absolutely love this place. I'm a nail advocate and have been getting my nails done for over 20 years and by far Dakota Nail Spa is the best place I've ever received service. Even during this time of Covid they've impressed me even more with their sanitary practices and social distancing. The staff is friendly, and Jonathan the owner is a brilliant nail artist. I love unusual designs and he never ceases to amaze me. I receive endless compliments, even from other patrons before I leave the chair. I will be a client for life!! read more

Dakota Nail Spa - Jelly nails by Jonathan at Dakota Nail Spa - Nail Salons Near Me - Washington, DC, District of Columbia

Poor customer service, rude and overpriced for poor quality results. Save your time and money!

My first time at a Nail Spa, usually wouldn't pay $40 for a pedicure with callus treatment. Atmosphere is great, friendly staff as well. When I sat in the chair a few minutes later I was offered a drink (didn't know that came with this experience). Massage chair felt good, a little different than ones I've had before. Nail technician had a different routine than I'm used to, but got the job done and without my feet feeling tender or anything. They use NEW supplies, opened the package in front of me, wasn't re using any supplies that were soaking in cleaning solution. Also, ample parking! I like this place, will be back. Even left a tip on top of paying $15 more than I usually do. read more

I called ahead and asked for an appointment for a pedicure. I was told to come right in, but still decided to make the appointment for 30 minutes later. I arrived and was told that there was a wait and that they would start to soak my feet while I waited. 30 minutes later and 2 other customers being served in front of me, I put my soggy shoes back on and walked out. I never recurved service. Don't go here! read more

Do not go here! I went here for the first time today for a full acrylic set. While I was having my tips glued on, a woman came in furious with her doctor on the phone due to a severe toe infection she got from a pedicure service at Dakota Nails. The employee who was helping her kept calling her a liar and that they did not give her the infection despite it being clear it was from their salon. They told her to leave and didn't offer any type of refund or further service. I then had to wait nearly 20 minutes for the "main" acrylic nail tech to finish with another customer to do mine. As I was waiting four of my tips popped off. When he began my nails I showed him a simple, short oval shape. Instead, I end up with almost a centimeter of powder filling on top of my nails and nails that were the same length as my very, very short natural nails. He filed the sides of my nails so badly I bled on multiple fingers and have an open cut on one. They were extremely pointy, super short, and nothing like the basic nail set I had requested. He was digging the nail file into my nail beds and the nails practically looked like shark teeth! I finally had to ask for him to take them off. My nails were again filed so roughly and painfully while he ripped off the acrylics as quickly as he could. He put my nails in a super toxic bath of chemicals that started to eat away even my natural nails. I pulled my nails away and said I needed to go somewhere else to get them fully removed and taken off. I was required to pay a 25$ deposit when I scheduled the appointment and the nail tech refused to give it back to me. After some arguing I finally received my money back and left. Never did he apologize or try to be helpful. My friends have experienced very similar experiences. Other nail salons have said the products they use are not normal and nearly impossible to take off and very damaging to the natural nail. The place was not very sanitary and there were very minimal COVID precautions. The chair I had to sit in was dirty and sweaty from a customer before and I had to switch the chair myself. I definitely do not like writing bad reviews and have always been an easy-going customer and great tipper. Please don't ever go here. It is extremely overpriced and the customer and nail services are horrible. I've never had a worse nail experience in my life! read more

I truly enjoyed my first visit to Dakota Nail Spa. I recently made an apt for myself and my niece and we both enjoyed our pedicures and nail services. I received an excellent overlay set from Johnathan. The overall experience was wonderful and timely I will definitely be a returning client. read more

Dakota Nail Spa - Custom overlay set by Johnathan - Nail Salons Near Me - Washington, DC, District of Columbia