If there is a rate lower that 1 star I will check it, I am not going to deny that Daiso Japan located in 19500 Plummer St., Northridge, CA 91324 website www.daisojapan.com has some item for cheap prices which is good and ok.
But what happened with me on 12/23/2018 at 3:32 PM was shameful, I walked into the store about 3:00 PM and I picked a cell phone stand for $1.50, I prepared cash money in my hand (one dollar bill and 75 cents) cause I know it will cost me more than $1.50, when I came to the cashier cash register a lady by the name of Beatriz checked the item and told me the charge is $1.64 - so I put the dollar bill on the cashier counter and start to counting the 64 cents for her, after I put the 64 cents on the counter she strongly claimed that she didn't get the dollar - I was so frustrated and confuse because I was dead sure that I put the dollar bill first on the counter (the money was in my hand already) - so I had to pull out my wallet again and gave her another dollar bill - I looked around everywhere but that first dollar disappeared - when I left the store I was so disappointed not because I lost a dollar (sometimes I lose $10.00 buying lottery ticket), but I was disappointed because of Beatriz behavior - so I went back to the store looking for her after about 10 minutes later because I hated to be played with as a fool - she was not on the cashier register, I talked to another associate (a young man register) and told him I need to see that lady who was there 10 minutes ago cause she over charged me for that phone stand, he replied "ok I will go get her from the backroom/storage area), he disappeared for at least 5 minutes and came back telling that she left the store recently - knowing that such a very small store with at the most 5 -6 employees do not take someone 5 minutes to find his associate plus they all know who is in and who is out usually they inform each other that he/she is leaving, so most likely she was hiding back there and they discussed for few minutes and told him go say that she left - I aske that young man about her name he said Beatriz and her supervisor is Marian.
As I said above I don't care much about the dollar that I lost but about the ethics - and I also know that some individual suffer from that mental disease of stealing even for small money or small items.
So I pledge the supervisor of the store (Marian if that really the real name of her) to investigate that lady Beatriz and keep an eye on her because by the end of the day it's all going against the credibility of the store.
Bassim Hanna
bassim2165@gmail.com
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