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    Daiso

    4.4 (11 reviews)
    Closed 10:00 am - 9:00 pm

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    Ask the Community - Daiso

    Review Highlights - Daiso

    This location just opened up and I HAD to stop in on the grand opening to check it out.

    Mentioned in 2 reviews

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    Homegoods

    Homegoods

    3.6
    (62 reviews)
    2.1 mi
    $$

    I am writing because I would like corporate to take notice of a very disappointing experience at…read morethis HomeGoods location. I tried to return or exchange a defective ice tray that cost $4.99. I had the receipt, and I simply wanted to exchange it. However, the manager, Steven/Stephen, told me he could not process the return because the item was purchased at the Palm Desert store. I find it unreasonable that HomeGoods would refuse an exchange for a defective item purchased at another HomeGoods location, especially when the customer has a receipt. I have been a long-term TJX/HomeGoods customer, and I have never had an experience like this before. I do not know whether this is a company policy or a store-level decision, but either way, it reflects poorly on the brand. A customer should not be turned away over a defective $4.99 item with proof of purchase. I strongly suggest that TJX review this policy and ensure store managers are trained to handle basic customer service issues in a reasonable and customer-focused way. (Time: 3:40pm 6/9/26)

    First of all, I am an interior designer for over 32 years. For my more budget projects, I've been…read moreshopping HomeGoods in various location in Los Angeles. I have always found the staff, friendly and helpful. A year ago, I decided to move to Palm Desert and and continued my Residential Interior Design here. I've been to the store a few times. I am not sure what is happening at this location, "Palm Desert CA " , but the staff looks extremely unhappy. specifically one gentleman who calls himself the store manager but he is not. I have seen him picking fights with different clients almost every time I go there. I have tried to strike a friendly note with him, trying to calm him down. At one occasion, out loud, he was telling a client that his job is what people say to "choose wisely" at the beginning of ones career. Once he was staring down at a client to a point where the lady said " Are you staring me down? may I talk to your manager?" and with a great attitude, he responded, "you are talking to him." Long story short, last time I was there I was doing heavy shopping for a 85 year-old woman. Nothing big knickknacks and kitchen items and Home Staples. I was doing a small project for her here at the desert. she has various ailments and I had to be careful choosing the right products for her, which is light enough and easy to operate. Thus it took me over two hours in the store to do selection of various items.. I think that had raised a red flag with the staff. I was treated so poorly there. I had over five workers approaching me and asking " can we help you with something? it seems you've been here for a long time . Every time I would respond, yes I am buying for a client. I need to make the right the selections. it takes time . I do understand store security is important and shrinkage is a problem, but not everybody is a thief . I do believe of myself dressing up nicely and present presenting not like a bum . At the end, yes, the same gentleman approached me aggressively with the same question. I broke out in anger, saying "is there a problem sir? " I'm spending over $800 worth of products here. Nevertheless, I was followed by him until I went to the checkpoint and paid for the products and left the building. Funny enough, he knows me from previous purchases from him, which always has been over five to $600. I tried to make a complaint to their head offices. I got a email saying that my concern has been sent to the store manager Sylvia "something" and she will get back with me ASAP. This was a month ago and no one did. again it's a pity. I love the store and most probably I will be shopping at their other locations, but this one definitely has some major staff issues . I will not be returning there. Who would like to be treated like that?......

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    Dollar Tree Stores

    Dollar Tree Stores

    2.8
    (22 reviews)
    2.3 mi
    $

    I like this store because it's always so organized yet, I avoid going evening hours as there's this…read morecashier by the name of Connie who has no sense of customer service nor kindness. Cashier always seems upset and In a rush. heavy accent too, just plain monotonous with whatever else she is doing. Manager, you need friendly staff for evening like you do for day shifts. This woman is keeping the customers away and apparently hates her job.

    I'm not a heavy Dollar Tree or other dollar store shopper, but if I happen to be going into nearby…read morestores I'll occasionally pop in to this Dollar Tree to buy the odd item. What I appreciate is that it is always in good order and things are easy to find. Today I went in to find battery operated candles for a display and had plenty to choose from for $1.25 for a single flickering taper or a set of 3 tea lights. As I was shopping I could hear the cashier interacting with all of the customers with great enthusiasm, having something positive to remark about each person. I watched as one by one, people would leave with a huge smile on their face. When it was my turn to check out I got a look at his name tag and said "What's up, Tony?" which lit him up like a Christmas tree! He talked about how much he loved working there and I was so impressed with his positivity that he generously gave away to all that visited this store. I look forward to going back soon just to see Tony!

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    Tony!!!
    Tony!!!
    Dollar Tree Stores
    Dollar Tree Stores

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    Daiso - discountstore - Updated August 2026

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