I went to the store looking for bed spread. There were very few people in the store, very sad. I…read morewent downstairs to the bedding and my granddaughter ran across the color and size bedspread I was looking for on SALE. As it was the last one the sales lady took it off the bed, folded it and made me smile when she told us it was 50.00 normally 200.00. The sales lady was 84 said she still enjoyed helping people, talking to people which was such a pleasure to me. Please commend the employee and I will only go to Macys for bedding the employees when you see them in cosmetics, purses or SUNGLASSES look like they have been sucking on lemons, no professional courtesy, not even a general greeting and may I help you. The mall is disappearing and I see why.

I Noticed That The Montclair Macy's Has Become Empty And Quiet, Which Makes It Less Busy Than The…read moreMacy's In Brea, Upland, Victoria Gardens, And West Covina. I Am Getting A Feeling That The Montclair Macy's Could Close In 2027 Or 2028 As Part Of The Bold New Chapter. The Selection And Service In This Store Has Become Decent, Since It Is Not As Busy As The Other Locations. I Noticed That We Still Have A Great Selection As Long As This Store Stays Open. In Other Words, There Is Great Service And Value!

I usually can get what I need when I come here, but sometimes they run out of things quickly. I've…read morerun into some stocking issues in the past. This store is more on the smaller end of the Targets, but they keep the store pretty clean. Disclaimer- Watch out for the scammers in the parking lot when you come here. Looks like they're trying to prey on people's kindness. Every time I come to this store they're here walking up and down the parking lot wanting money from people either coming into or out of the store. This is at night too. They will try to come close to your cars too. Not good. People could have card readers and whatever else to get your personal information. Maybe they need to start having security here in the parking lot to push away the scammers.

Great experience here. For the holidays, I was expecting it to be very crowded. Parking was the…read moremost crowded but inside it was very spread out so it did not feel overwhelming. I was in and out for things I needed in about 10 minutes. They have plenty of self check out.

I don't know if it's my impeccable timing, or just the fact that JCPenney knows that shoppers love…read morea bargain, but this place always seems to have something on sale. I love it! I was in need of new cookware, as my olld Caphalon frying pans needed to be replaced. Today I was able to buy an 8 inch, 10 inch, 12 inch frying pan with a lid, all for $115 (Green Pan)!! I was also looking for comfortable walking shoes that were somewhat water resistant and found a pair of lined Skechers slip-on shoes that were snug but not tight, very cozy, black, on clearance for $40. Perfect. Both of the staff at the checkout lanes in their respective departments were helpful and friendly. I think I even saw a manager on the floor, who bid me a good day, which was a nice touch. I kind of like the fact that the checkout counters are more centralized, one on each floor now, though it took getting used to. JCP feels more inviting, spacious, bright, and organized. Highly recommend!!

Absolutely disgusting customer service. My daughter is special needs, and a worker screamed at her…read morefor going up the escalator. This wasn't a polite correction or a simple "please don't do that." She raised her voice and yelled at my daughter, despite already knowing that she is special needs. Apparently, basic patience and compassion are too much to ask for at this location. If an employee can't figure out how to speak appropriately to a child especially after being made aware that the child has special needs then maybe customer service isn't the right job. JCPenney should seriously reconsider who they have representing their store. We certainly won't be coming back to this location or any at all for this matter.

By the year of 2026 - you kinda know what you're getting at Ross…read more For whatever reason this store (at least on my visit) had lack of quality selections and the prices seemed high. But the staff was super nice and on it with a busy store so they are the reason this review got an extra star.

Ross in Montclair was honestly better than I expected and definitely one of the nicer Ross…read morelocations I've been to. The store was clean, organized, and actually easy to shop in, which is rare for Ross. The aisles weren't chaotic, the selection was solid, and it didn't have that overwhelming feeling you get at some other stores. Prices were great as always, and I found everything I needed without having to dig through piles of random items. I would absolutely come back based on the inside experience alone. The one thing that really threw me off was the checkout process. The cashier kept calling the next person in line even though the customer being helped hadn't fully cleared the area yet. You end up squeezing past someone who is still waiting on their receipt, and it creates this weird, awkward moment where nobody knows where to stand. It felt rushed and uncomfortable, and it's something they really need to fix because it makes the ending of the visit feel messy. The parking lot also gets a little sketch after sunset since the lighting isn't great, so I definitely prefer coming during the daytime. Overall, the store itself is good and I would shop here again, but the checkout flow and the nighttime parking vibe definitely need attention.

We came by to look for dresses for a Birthday. I was a bit shocked at the messiness of the store…read more I'm not sure if it was due to the holiday coming up but there was too much of a mess for me to enjoy shopping. I just let my mom do her shopping and I wanted to get out. The line was very long but the employees were very nice.

Burlington in chino town square near target…read more They have quite a bit of inventory here ranging from housewares, personal care, cosmetics etc. The store is clean and pretty organized and they play good music! Puts you in the shopping mood. This store is a bit sad, it's like the step child of Ross. All their clothes look really cheap. I didn't find what I was looking for (snow boots for 2 year old) here but was quite surprised to see how large their departments are. I left because the line was too long for what I had in my hand, a robe my daughters been bugging me for on clearance for $3!

When i asked for help junior didnt hesitate to carry out 32 bottled waters from the back, then…read morewhen i got to the cashier, also named Junior he was very friendly and nice.

Pros: wide aisles; helpful staff;self checkout lanes with 10 item maximum now*; good selection of…read moregreeting cards ; basic set up like other Targets that makes sense with the grocery/market area in the back. Cons: large parking lot, but feels very chaotic for some reason. (I often park further away from the store at the US Bank parking just because it's calmer); fewer selections of cosmetic/hair products than other Target stores; more crowded than other Target stores, no matter what day of the week, probably because of proximity to the Montclair Plaza-- for that reason, sometimes certain shelves are empty until they get restocked. In other words, I don't tend to go to this Target unless I'm in the area anyway.

Extremely disappointing shopping and checkout experience…read more Some items in the store did not have price tags. I picked out a pair of Nike shoes and asked an employee about the price because there was no price tag on the shoes. She told me they were $49.99. I also noticed that another pair of the exact same shoes had a $49.99 price tag, so naturally I assumed that all the same shoes were the same price. However, when I got to the checkout, the cashier told me the shoes were $59.99. I even went back and brought her the exact same shoes with the $49.99 price tag to show her. She still insisted that my pair was $59.99. I asked her how the exact same shoes could have a $10 price difference and said that it didn't make sense. I also explained that if the price was actually $59.99, then I had wasted my time finding and bringing these shoes to the register based on the $49.99 price I was given. Her response was, "I'm the cashier. You're wasting my time too." I was honestly shocked by her attitude. I was simply asking about a price discrepancy and trying to understand why the same shoes were being charged differently. To make things worse, she also forgot to scan a keychain. I had to point out that there was still an item that hadn't been scanned. Instead of simply correcting the mistake, she accused me of being rude. I understand that working as a cashier can be stressful, but customers have every right to ask questions about pricing, especially when the store has inconsistent price information. There was absolutely no reason to speak to a customer in such a disrespectful manner. Very disappointing customer service. I hope management looks into what happened and provides better customer service training to the staff.

Environment was good. Selection of things they have pretty good. Services was good. Pretty cool…read moreplace

I have to say, this is still one of the most beautiful malls around. It's just sad that massive…read morespaces are empty. Macy's gave up its top floor to make room the The Canyon concert venue which sadly is now gone. The huge Nordstrom's with the parking structure attached is empty as well as the Sears. I think that the AMC theater and the Main Event arcade and bowling are the main draw. That being said it is still very clean and well maintained and the Christmas decorations are some of the best I've seen.

Love this mall, only thing that could be different is maybe removing the Magic Chest vending…read moremachines as they take your money and when you contact the company, they don't even find the representative so you can get a refund of the money you just wasted. They're not even a company in the US they're Canada based which is fine, but have representatives out here for the machines you have in Cali.

Upon me entering, I was greeted with a Cinnamon Sugar pretzel nugget. My clumsy self dropped the…read morefirst one, so I was given another chance to get it right. Wrong self pricing had me shocked at the register. Only a $2 difference, but was still $2 I hadn't added into what I planned on spending. The self checkout was fast....like me walking right and and started scanning, fast. I lucked up on good parking space too!

Came here the other day to buy some new sneakers for back to school shopping. This location was…read morevery clean, organized, and had everything we needed. The shoes were about $20 or less each. Not bad but can tell inflation is hitting since the last night I've come by a Walmart. Despite that, great location with a lot of parking.

While shopping at DD's discount I came across this store. It was trendy and fully stocked with cute…read moreclothing. The store is small but other than that is nice. Prices vary depending on items..

Me encanta esta tienda tienen muchas tallas y mucha ropa moderna y bonita..las muchachas que…read moretrabajan alli son bien serviciales te alludan en lo que necesitas, son amables y educadas....y lo mas extraordinario es que saben los dos idiomas....Ingles y espanol.....