Pros: wide aisles; helpful staff;self checkout lanes with 10 item maximum now*; good selection of greeting cards ; basic set up like other Targets that makes sense with the grocery/market area in the back. Cons: large parking lot, but feels very chaotic for some reason. (I often park further away from the store at the US Bank parking just because it's calmer); fewer selections of cosmetic/hair products than other Target stores; more crowded than other Target stores, no matter what day of the week, probably because of proximity to the Montclair Plaza-- for that reason, sometimes certain shelves are empty until they get restocked. In other words, I don't tend to go to this Target unless I'm in the area anyway. read more

Target - Good idea - Department Stores Near Me - Montclair, California

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Went in there to shop on a Friday afternoon. Had to use the restroom. No toilet paper in the open stall . Told one employee and he just stated stared at me. 8 minutes later he walks up to me snd asks "Are you a manager?". Then after I answer he walks off again. 5 more minutes pass. I ask another employee. "I'll get the cart guy to do it" he says. At this point I start my iPhone stopwatch...Then I entered the restroom only to find no toilet paper in stall 1, and no door latch on stall 2. I then left. read more

North of the 10 fwy. Clean and organized. Large parking lot. Starbucks right in front by the entrance. Tumblers and mugs available for purchase with full menu and seasonal drink selections. Restrooms are right at the entrance as well on the right hand side. Fresh flower section was a lovely surprise. Cute display of bouquets and potted plants. read more

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Well organized and clean store. Well stocked too, I had no issues finding the items in my shopping list in store. Employees are helpful. Plenty of parking. read more

9/25/24 ATTN TARGET customers & TARGET management. Some of your employees are RIPPING off customers! Please be forewarned and be advised, buying gift cards at this Target may be subject to getting RIPPED OFF. I bought a VISA gift card (and Denny's, McDonalds) last Saturday. My sister contacted me today that she had to contact a 877 toll free number to settle & file a case. I requested separate gift receipts but that does not deter the underhand dealings. The VISA was "sealed" from my inspection so I did not suspect anything is amiss. Please see photos (attached). This is to serve as a WARNING for potential customers who would fall to the same problem. Sad, sad state of affairs, lesson learned. My sister says, this is the reason she no longer patronizes Target. I cannot blame her. read more

Target - 9/25/24 DO NOT purchase gift cards at Target. You might get RIPPED OFF, this was "sealed" but when opened, serial # was scratched off - Department Stores Near Me - Montclair, California

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Fairly large store with all general needs. Lots of parking space, pretty busy on weekends. Easy to find items, shelves are well organized and stocked. read more

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If I could give 0 stars I would. We came to this location because another store sent us here(they had multiple of what we needed in stock). We asked multiple team members for assistance with a refrigerator... one team member was helpful and sweet but she mentioned that the fridges were stacked up high and she needed assistance getting it down. Where is your management? Your leads? This sweet employee came back to let us know she was working on trying to get it down but no management, no help!?!! Your employees can't do it all. Freaking step up and do something! This is ridiculous. I am a lead in retail at my job and... not having items stocked and out on the floor is crazy, especially when it's going to take you an hour to go back and grab it from back stock. Smh. Do better. I will not be coming back here. Totally turned off by this service. read more

This is usually my go-to Target, but every time I come here the employees seem to get more and more rude. I've actually never written a negative review in my life, but this experience really pushed me to speak up. Today I came in to return a few items that I ended up not using for New Year's. 95% of the items were unopened and unused. The worker, Jesse, made the entire return feel uncomfortable and interrogating. For every single item he scanned, he asked me why I was returning it and looked at me like I was doing something suspicious, even questioning why I didn't have the original box for a $15 iPad case (high I as returning because after a week the magnetic feature on the case stopped working.) I understand the system asks for a return reason, but the way he repeatedly questioned me felt unnecessary and judgmental. At the end of the transaction, I asked if the refund could go onto a gift card. I usually use my dad's card and send him the money, so getting a gift card just makes things easier since I shop here often anyway and so he doesn't have to resend me my money. He immediately told me no and said the system wouldn't allow it because it was "too much stuff," even though the total was only about $80. I've worked at Target before and know that gift cards are normally an option, and I've personally returned more than this in the past without any issues. He argued with me back and forth a bit still claiming the system won't let him because I returned "so much stuff." When I explained that now I'd have to transfer money back to my dad, he responded very short and dismissively, said "fine," processed the gift card anyway, and didn't even respond when I said thank you. The entire interaction made me feel like I had done something wrong when I absolutely hadn't. Customer service should not make people feel judged or uncomfortable for making a normal return. read more

I gave up on Wal-Mart after some fraud charges. But guess what, Wal-Mart has way better customer service. I actually wanna give a shout out to Samantha at self check out who has customer service skills and a smile and is helpful. I called the other day to compliment her. I never was able to get a manager on the phone. Their phones just ring and ring. I left my compliment with someone in the room electronics dept who said they'd pass it along. Anyway, went to Target this morning and saw only 1 employee wearing a name tag, unbelievable! They should be written up. Its almost like they don't put their name tag so they can be rude to customers and we won't get their names. read more

Was looking for something in particular and had found it on the app. Showed it to one of the associates (I wish I had gotten his name) and he looked it up in his device and guided me right to it. The girl who assisted me at check out was also friendly. read more

Kim Thank you so much for helping find the item I was looking for. From checking your stock to searching other stores in the area. You really made my day. I will definitely come back to this store!!! read more

Service: 3/5 - I wouldn't say they're the best, but I wouldn't say they're the worst either. Selection: 2/5 - Usually out of a lot of stuff, especially the really short liquor aisle. Value: 2/5 - Too expensive to shop here and unsustainable for a family or even a single person in this economy. read more

I've been a local at this location for years now, the current staff is extremely unprofessional. Not to mention I see the employees mack each other on the regular, very disgraceful at your place of work, and to the point where regular customer are able to notice and are made to feel uncomfortable... management needs to hold a team meeting for sure read more

When I thought this place couldn't get any worse, Elaina changed my mind today. I have never been to any store except for save a lot or Food for Less where are expected to load your groceries in your cart because, you didn't purchase a bag. Not only that she was talking about being back on vacation drinking Margueritas instead of working there and having good customer service. Why should I expect the workers to have good customer service when some of the managers here don't. This wasn't a self check out and I'm not receiving any wages from Target. read more

Here today, expectation, stars For targets that are around me. But have to admit, I was surprised at how clean the store was, how well the shelves were stocked, and the two workers I encountered, were actually friendly and helpful. Although I have noticed a price increase. I do not believe that it is the store itself who dictates the price. Parking is plentiful. A huge benefit to this location like a lot of the others is there is a Starbucks inside. The return section is just located to the left upon entry and the Starbucks is to the right. read more

Target - Store front - Department Stores Near Me - Montclair, California

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VISA CARDS buyers beware!!! DO NOT BUY THEM. As mentioned on Jennifer's review. Target corporation sells these bogus VISA cards. As I tried to use it today 9.25.24 when I opened it correctly to where it states to do so. It was alarming to see the middle digits where one needed to use it for making a purchase plus the security code was also scratched off. The contents of the where this card was placed where NOT scratched off, the envelope where it is in is clean, no scratches whatsoever. This was repackaged this way. So I had no choice but to call the 1 (877) 867-4873 and spoke to a customer service rep who had a very hard accent and he said his name was Carson and would not state the company he worked for. He mentioned that it would take 3-5 days to settle this case or 30 days!! They ask for your phone number, email address, full name and home address to send you a replacement card. It sucks as these are sensitive information and why a phone number? An email address should be sufficient because nowadays spam risk calls are abundant!!!! So again, I am sending this review so DO NOT BUY these VISA cards and give ppl cash instead. It is your hard earned money so purchase wisely and do NOT patronize these GCs. Plus these GC have expiration dates so they also keep your money if you don't use it, oh wait- the card doesn't work anyway!!!!! read more

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Whenever I am in Montclair, this is my go-to Target. I normally come here just on the weekends when I'm down the hill to buy gifts for family and friends. It's not my go-to place for regular shopping... it's more of a place of convenience when I'm in need of something. But when I am here, I don't encounter any bad staff or anything. I usually like to use the self check-out when possible. Inventory of goods are normally in good stock; however, I have seen quite a bit of empty shelves lately... Walmart is usually like this with empty shelves... I hope Target isn't following suit LOL. We already have one, we don't need two. Parking gets a little crazy sometimes so I tend to park a bit farther and I'll just walk a bit farther. I love walking anyway so no big deal. If you're in the area and need to get some shopping done, this place may be just right for you. Happy Target'ing! read more

I ordered my items on line for drive up service. Usually order is ready in about 2 hours give or take a few minutes. Today was almost 3 hours. The lady that brought my items out to me was so sweet. She also apologized for the extra delay and gave me a $5 gift card. All items were correct in my order. read more

Target - Department Stores Near Me - Montclair, California

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Black history month shipment delayed. Los Angeles Target store have received and almost sold out .Yet again, interesting.

This is a big Target next to Montclair Place. The CVS location inside brought me here and I ended up picking up some other things since I was here already. It was super busy but thankfully the self-service line moved fast. read more

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Thứ review is fit the Clinic at Target. I love to go here and it's easy to make an appointment online through Kaiser website. My primary Dr. Never been available unless it's 2 months plus out. The service is on par and the people here are nice. This is my third time here and I will be back. read more

Good luck trying to call customer service. Nobody answers the phone! What a terrible Target.

I just witnessed the sweetest thing. There was an elderly customer who needed to use the restroom. She walked with difficulty. Team Member Stacey helped her to the restroom, helped her in the stall to get ready, and then stood watch outside the stall until the customer finished. I'm sure she had work to get back to, but she stood guard outside for this customer. This is why I shop at Target. Because people here care. I'm going to call a manager here and let him/her know what an amazing team member they have in Stacey. My heart can't take this. In a time when this world is so upside down, Stacey restores my faith in humanity. read more

Don't normally review markets but since the COVID-19 pandemic, have only been able to visit these essential places. Wanted to give some information about the Drive up experience and going into the store. I have been coming here to get essentials and it is great to see that they have someone wiping down the carts so I wouldn't have to do it myself. It's nice to know, even though they don't have the biggest grocery section compared to a actual grocery supermarket, they carry a ton of food alternatives, like Oatly(they sell out fast) Beyond Meat, and pretty much the essentials you may need. For Drive-Up it is super easy for you to order anything. I would recommend this over pick-up. All you need to do is order what you want, then select drive up. When you start driving you select "im on my way." It will ask you about sharing your location, I would select "share this one time" as I found this makes it even faster for them to bring out your item as soon as you arrive. Once you arrive you just park next to these designated Drive Up section of the parking lot, and a team member will bring the item out to you. (Note that if you share your location, you do not need to click a button that says "I am here" ) One thing to note is that they have recently added a $1 charge in case you are going to be keeping the bags in California, in order to avoid paying more you can just bring your own bags and tell them you don't need the bags. In general I would recommend going here as it is safe and easy to get the things you need. Still thinking about how smart it was for stores like Target and Walmart to start having a grocery section. I just hope these will still count towards my credit card rewards as "American Grocery Stores" read more

Tonight I went to target to just do some random shopping. My daughter wanted a new toothbrush so we go look and she spots some on the clearance rack. They were Philips one toothbrush. Priced at 7.49, so I grabbed two. Go to the register the girl starts ringing up my stuff and one of the toothbrushes comes up to 24.99. I explain to her that i have one there that's marked at 7.49 and you have a whole bunch of different colors the on clearance. She rudely saids no they are by color I again tell her you have several on the clearance rack she again says no and says I can ask. Then the store Manager Noe with his sassy attitude comes and proceeds to tell me they are by color. I think to myself they keep saying the same thing but again they have several of the same toothbrushes on the wall of clearance. Once i'm done paying Noe walks to the back and I go with. As he is there staring at these toothbrushes on the obvious clearance rack I ask so you still won't honor the price. Again he mustards up as much sass as he can and turns and aggressively says did i say that. I ask him why is he getting an attitude when I asked if he would still honor the price. He starts telling me i didn't see these here and i said I had no reason to lie about a toothbrush. I ask again will you honor the price since you've seen it. He rolls his eyes and says yes turns and storms off. Not once did he apologize for the mistake of whoever stocked the shelf but instead argued with me and he could have simply just honored the price for what it was. When I get to the register he tells the other rude chick give her 30 percent off the original price. I just said you know what keep the toothbrush. Target you should speak to your terrible sassy store manager Noe and have him in customer service training, because he was unnecessarily rude and definitely could have fixed his wrong but he chose not too. I didn't pick your job sir, so humble yourself. read more

Target - This is the clearance price. I got the one for my daughter and left the other. - Department Stores Near Me - Montclair, California

is it a policy to ignore customers when answering a quick question while on lunch? i used to work in retail and it takes 2 seconds to either say ur on lunch or point in the direction the item is at. very rude girl going into backroom around 8:15 wavy hair & glasses. yall i just wanted to know where the body wash was at cause ive never been to this target ended up leaving my stuff and going to a diff one cause whats wrong with some of these people i do want to mention though very nice employees in the ulta section read more

Not the best target I been to but when I don't feel like driving to chino hills this is my spot to run in and out it's never nobody around when I'm looking for help I have to walk around just to find an employee read more

Target - In target chillin - Department Stores Near Me - Montclair, California

In their Ulta makeup section was a sale today. But one mini get one free. I asked the employee if the setting spray I chose was included. She said yes. Unfortunately she was wrong. Not mad at her. But I didn't know it until the cashier rang my purchase. I asked if I could purchase the correct one on sale. Asked two other people also. They said yes, but I had to go get it myself. There are several employees and I have to correct their mistake by going back to get it. I asked if an empty could get it and they all said no. After I made my purchase with the correct product, I noticed the cashier never voided the incorrect product. I then had to wait in line at customer service for my refund. No apologies from anyone but the ulta employee. The worst experience I've had here. Awful read more

Helpful staff and super friendly, Eduardo B went above and beyond to help me find what I came for.

Around between 1:00pm -1:30pm I was I. Line at self checkout. When I was about to do my first transaction and I have scan a LAVA LAMP it was on clearance $12.50 and retail price $25.00 and short lady said to me if I was guna pay my other items that I had in my shopping cart , I told her yes but it was to be separate transaction. And mean while scan the lava lamp the lamp didn't had clearance on it I'm like what a time and lady was very rude and told me I should take pics of clearance show them at price I'm like " since when did I need to take a picture of item to show them the price she said I needed take pictures I'm like " what the hell".. and so another lady show me she had attitude to me she didn't wana do her job look for item when I told them it was was light section and she like oh it was not on clearance only a blue one .. I'm like it on clearance on it and so what the difference.. same product and so she match price change and clearance $12.50 of lava lamp and she like next time take pics so we can see it .. I don't get paid to take pictures of items for me show proof of items when they have device on them !! Very rude and both of them !!! I'm like yall need to change yall attitude towards customers!!! I have been coming this target years and never had this issue until this day!!! Only I had self checkout!!! read more

Target - Lava lamp - Department Stores Near Me - Montclair, California

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We went yesterday to buy some things and I went to the bathroom. I waited 5 minutes for a bathroom stall because they were in use and the stall I ended up using was so dirty and disgusting!!! The trash was all over and overflowing with toilet paper and the toilet paper dispenser was broken. The stall and seat were gross, I literally squatted over the toilet so I wouldn't be sitting on it. read more

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The employee in the electronics department was really helpful and knowledgeable. Customer service was excellent as well.

I would have to say that this Target usually has what I want, but there are times that I have to go to another Target. Today, I got the 4 items that I wanted. However, there were only a few lanes opened. A cashier from customer service came over, looked right at me because I was looking at her to see if she was going to open a register and then she turned to the woman on her right and said I can take you over here. The employee didn't look like me, nor did the woman that she checked out, but she did have her items in a cart, which were more than the 4 items that I was holding. I started glancing around looking at the employees, and there were none that looked like me. Do better Target because clearly there is something missing. read more

This Target is one that sells everything you would expect at Target along with food. The store is organized and open late nightly. I read some complaints about the manager Gerald and I would agree with guests reviews of him. He is very standoffish and unfriendly. When I spoke with him he explained that the store had "no manager". I would hope Target would not promote him to be the store manager as his attitude is not something that Target would want in a Store Manager. On a positive note, the store has self checkout. Once thing that is a problem is many homeless outside asking for money. That's always a negative. read more

I experienced very poor customer service from the manager tonight at Target. They will cancel your online orders if you're not there within five minutes to pick them up. I am no longer a customer. I will take my hard earn money and spend it elsewhere. This store has the dumbest policies ever. I will never shop at another target ever again. This is a bad store, and the homeless population is exploding all around it. read more

On 06/20/24 around 9:18pm I spoke to Denise at electronics and told her I wanted to purchase two Apple Air pods she informed me there was a limit of one on all Apple products I asked if I could speak to another person so she called team lead Jessica and told Jessica to come over to explain to me that there's a limit of one Apple product per person. Jessica came over told me the exactly what Denise told her over the walkie talkie. I asked Jessica for corporates # she gave it to me I called while still being at the store and walked over to customer service to wait while someone at corporate answered. Once I connected with someone I asked what is the limit of purchase on Apple products I was told by person from corporate there was no limit unless it's a gift card that exceeds the amount of $500. Person on the phone from corporate asked to speak with Jessica I asked another employee if they can call Jessica over. When Jessica walked over to customer service in the store she approached me and didn't even give the person on the phone a chance to explain to her there is no limit on Apple products she right away said I can't speak to anyone on your phone I'm walking away. I told Jessica I had the person on speaker so she didn't need to hold my phone but Jessica still refused . This is very unprofessional from a team lead not doing the slightest to help a paying customer and she said she was going to refuse service to me lying saying I told Denise she has a stupid face which is not true and is making things up very unprofessional of her I had my daughter with me and as the person from corporate stated I had been very patient and respectful since I had her on the line for 27 minutes. I asked Jessica if there was another manager I would be able to speak with and she shut me down and said no I'm the only one here I close every night. The lady from corporate apologized on Jessica's behalf because she walked away from me without putting an effort to help me out. Jessica had her mindset that she wasn't going to help nor allow me to purchase the two Apple air pods I went in to get. There is an open case with corporate which I have the case # . Very disappointed in the way I was treated today especially coming from a team lead . read more

Lousy service at night very slow checkers and they choose people at random to help in other lines

3 times, shame on me I guess. Attempted a drive up order for diapers today and it's 6 hours later with zero communication as to why my order hasn't processed. To make it worse, I've been trying to contact the store for almost 20 minutes and no one is answering. This Target is a massive dumpster fire and that is not an exaggeration. read more

What happened to this Target location??? this target location filthy inside out. There's trash through out entrance area. The bathrooms are so disgusting they have not been clean my husband walked into the men's restroom there was a bomb in there watching porno. as we proceeded to the electronic area it reeked of crap because there was another bun in there roaming around. there's clothes all over the floor the isles are not tidy it looks like the staff is not engaging or caring about their environment. The security guards are talking to each other hanging around. we literally were so disgusted and walked out. this location needs new management somebody to go on there and clean up. read more

Good store but they need to get rid of the homeless guys out of their private property. They are usually sitting by the entrance asking for money and one of them was peeing on east wall of the store facing Central Ave. read more