What a magical place This place has nothing you need but everything you can want. Shirts that read Chicken Tendies for under $6 and Bob Ross energy drinks. It's great for holidays like Easter or Christmas and you need cheap junk to celebrate Jesus I mean where else can you get Whoope Cushions for a fair price in a post Trump Tariff America? It's all self check out so you don't really come here for the service. I guess that's how they keep prices so low read more

Five Below - Discount Store Near Me - Montclair, California

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Every Five Below I walk into, I am always greeted! Their staff is helpful & even on Wednesdays when the staff is unboxing new goods- they clear s path for you! Lol read more

I went shopping there for one thing & end up buying more , very well stocked and Miranda or Marissa, ( sorry can't remember which name was it ) the cashier was so kind and her personality was great. I will shop there more often. read more

Got here at 9:35 and store was closed. Online hours say open at 9:30 and in person hours posted on the door say 9:35. I understand that maybe the staff was running behind on opening the store a couple of minutes however waited by the door until 10:00 and store was not yet open. Employee was on face time inside the store blowing up balloons. I could hear her conversation through the glass door and still the employee was not turning on lights or making any obvious effort into opening the store. I had to leave at 10:15 after waiting half an hour and store was not yet open. I did not purchase any of my items and had to leave empty handed after waiting 30 minutes and making a 29 minute drive. Management needs to do better at training their employees responsibly read more

This one is very nice and clean love this store because the workers are very friendly and helpful also I called and they helped me save me a Disney Squeezemellow. Jesus was very kind there help he is good worker read more

Five Below - Discount Store Near Me - Montclair, California

I was nearby and wanted to come to this five below in search of Christmas pajamas, they didn't have many in my size though. They had tons of toys and tees though which are perfect for Christmas. We used the self checkout and this lady was behind us watching our every single move, which made me very uncomfortable, she told me that I wasn't allowed to take the hangers so as soon as I was about to hang it on the hooks she snatches it away so fast which was very rude tbh. I never have had any bad experience when I came in the past, but this time I did read more

Cute stuff but Why are there about ten self check-outs but customers are not allowed to use them alone?Why does an employee have to come help? I'll just go somewhere else or order from Amazon.. read more

Cute store, simple, cool vibe, nice variety and always festive! If you been to the other retailers and you just want to look at what other places have you might be surprised. I plan to go back when I have more time. I have been here many times but always purchase a few items... From batteries, cards, party supplies, and computer accessories. Customer service is always on point! read more

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I just had the best customer service I've had in a very long time. The young man was engaging, cheerful and provided quality customer service. I even bought a bag, because he asked and I was ok with it. read more

Five Below - I bought this bag while being provided excellent customer service - Discount Store Near Me - Montclair, California

Have better customer service we didn't even get any assistance at self checkout when wanting to add a bag the lady just walked off.

Literally couldn't believe the store has restrooms for public use. And the associate had the audacity to tell my 10 year old it wasn't for public use. This just tells me that management does not prioritize scheduling to ensure that the restrooms are cleaned and looked after. Instead customers that may need to use the restroom are told it's not for public use. It doesn't take a contractor to tell that the restrooms were clearly built for customers. Absolutely disappointed in the staff at this location for denying entry. From now on I will be driving to the La Verne location and refuse to visit this location again. By the way we made our purchase and left. I will be contacting corporate as well. read more

My kids love this store. We've been in here several times and have always walked out with something. The store is really clean and everything is in place. The staff is very friendly and always greets you. Check out is quick with minimal wait. The staff is really good about heading to the register as soon as they see you walk that way. In my opinion it's more like a $5 store only. 90% of the stuff in there is $5 and the other 10% is below. Tip: Don't buy the big headphones here. My son bought some last year and they only lasted a month and a half before they stopped working. read more

Five Below - Bought a St. Patty's day shirt today for $5. Can't beat that price for a holiday shirt. Cheaper than Walmart's. - Discount Store Near Me - Montclair, California

Absolutely one of the worst Five below gone to. In general I spend over 100$ because I find lots of good things. But a this one all the staff is super rude. They are on you like you going to steal. The restroom is closed according to them they're always closed . There's hardly anything on shelves or pegs . It almost feels like Walmart when you're paying they are telling you to print the receipt with a nasty attitude . It some lady with brown curl hair. So rude. Not a please or if you need help. Attitude is awful and not welcoming. They ALL make you feel uncomfortable. I was there between 8pm -8:30pm on 12/17 .I was ready to go because of the whole vibe was just bad. Even my husband felt wrong. If it were up to me. I would give no stars. Never have I ever had such a bad experience at one of my favorite stores like this one. I wouldn't recommend anyone going here. Not every person is up to something bad. Selection sucks here. Go to other stores you find way better stuff. HIRE EMPLOYEES WITH CUSTOMER SERVICE . Not Rude, demanding, like your paying them for the stores products. Stores needs all fresh faces. read more

This place has a lot of goods. Needed two puzzles for my granddaughter to take to school for presents for the less fortunate for Christmas. Had plenty to choose from. read more

Never go to this 5 and below and I will give you a reason or a name. Her name I believe is Elise. I have been going to 5 and Below everywhere. From Vegas, Palm Springs, Upland, Ontario. Etc.... My wife came in here with a broken charger. And this woman refused to replace it for her and on top of that was extremely rude. Personally I love 5 below because they have a great return policy and good products. I will never come here at this location again. I have lost a bit of confidence in the 5 Below establishment because if this experience. Policy is simple with reciept they give your money back without receipt they replace the product. This is a reason to always get your cable essentials here. Elise I will necer come back to your store again and I suggest you train elise so she does not push more customers from your store. read more

Today is Friday, 3:35 pm. Who ever the woman is working register was extremely rude. My sister had to take her baby to the restroom and she refused to open the restroom for her. It takes a quick second to put in the code. We were customers at this store, & we got disrespected. I asked her kindly if she can just have the code so she can go in really fast,& she answered with a rude response, "No. because there would be no point in having a code" we were the only people in line, so I don't understand why she said she couldn't go back there to open the door that would've took 5 seconds. As we're getting our receipt, she told us to go use the restroom at Ross! Terrible customer service by this cashier. Older lady, who worked today needs to work just a little harder,& not be so lazy and disrespectful. I always come to this store,& the younger ladies always open the restroom door to the customers! Alone or not, it takes literally 5 seconds' TERRIBLE. read more

Yesterday must have been slow all day cause once I was in line and noticed only one Register was open, the line was Wrapped around Long. I called the store while in line and Noted you have workers Wandering the store putting away Miscellaneous small items where it be best to Place them on a Register, finally a Second Person came to help as the Woman on Register 1 stared at me the entire way to Register 5. I understand cause of Covid and what not they can't be side by side. But I shouldn't have called to Push them a Little. This store is Usually not as Packed as it was Yesterday and don't get me wrong I enjoy this Clean Nice Location, but the workers they Had Yesterday were All Lazy. That's All. read more

So much to choose from. Great deals and somethin for everyone. Perfect place to come for party gifts. The assortment of home finds and personal touches are fun to shop for. I'm a huge fan! read more

I love going to this store the only problem is that I alway buy too much stuff I am happy with the Variety of items that they sell the electronics and the beauty supplies and the school supplies are very good I never leave this store without buying a bag full of stuff read more

This place is open again but just some items in the outside of the store and the rest you have to ask the associates for. I understand they need to be limiting people due to COVID 19 but they only have one employee cashing people out and they had 3 or 4 other associates just talking and doing nothing. Normally I love five below but this time it wasn't the best. Most likely i wont come back until more restrictions are lifted. They have too many customers outside and not social distancing. Also, they dont take cash, only credit cards. Get better at customer service. read more

Cute little store with a ton of variety. I was impressed by the selection they offer and yes...everything is $5 or below. I'm glad I walked into this store and discovered what a little gem it is. read more

Loved this place! Shopped for my kids goodie bags and found some cute stuff. They also have baskets for their drawers which helped with some much needed organization. Good for party favors and stocking stuffers! read more

Jade is awesome, so very friendly n helpful, i wish all associates were like her when out shopping

Happened to pass by a little early (didn't realize store hasn't opened) but an associate was at the door opening it so we asked if they were going to be opening. She says no not yet. Ok cool BUT was there a need to look at us like there was a problem for asking a question with those biggie ridiculous eyes looking like you're on drugs? Like it's not that serious bro calm the fuck down read more

Such patient and helpful staff. The store was immaculate. The staff was very prepared to make sure that they helped me while maintaining social distance. read more

I was really surprised at how much good stuff they had! Not random brand, junky, dollar store stuff but good stuff! They're clean and organized but the people hat work there are probably the nicest retail employees ever. We really love coming here read more

They have everything. When I say everything, I mean EVERYTHING. Do you need party supplies? They have them, sports/fitness equipment? They got you covered, need school supplies? Look no further, room decor? Phone accessories? Makeup? A flipping CONFETTI CANON??? THEY HAVE THEM! I'm not even positive party city carries a confetti canon but Five Below does, all the more reason to shop here. This store just opened recently so there have been some issues like the power going out, but they have been quick in fixing everything and GREAT customer service. The employees are super nice and very friendly. So if you're looking for anything special just go to Five Below because they most likely have what you're looking for. read more

I went back in after the strobe light fiasco, and found that the issue was fixed and now it is a safe place for me to shop again! I love their little trinkets here. read more

Great new store, has a lot of knickknacks you would not find at other similar stores. Has different hours for summer.