Not only as soon as you walk into the store does it smells like fabuloso cleaning product but the items in the refrigerator section tastes like it. We bought a bag of dilly bars and they were awful! Bought a cake the whole packaging smelled the same. We went thru the drive thru tonight and the sprinkles tastes like cleaning products! Very disappointed and will not be back. It's unfortunate as we have been coming for years! read more

Dairy Queen's ice cream as always been one of my favorites. Drive up service is quick and the employees are polite.

Love this place. Outstanding customer service. Great selection of ice creams as well. I decided to pop in as I was craving some sugary treats after a long day at the soccer fields. My ice-cream was made quickly and just how I like it! (Extra cookie dough)Definitely recommend this place. Go try it out for yourself! read more

Hadn't been to a Dairy Queen in so long! Came here after a show & had the chocolate dipped chocolate ice cream cone. It was really good. Next time I'll get a Dilly bar :) read more

Dairy Queen Ltd Brazier - Chocolate dipped chocolate cone :) - Fast Food Near Me - Plainfield, Illinois

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I love DQ. I always have and likely always will. This location is conveniently located right around the corner from where I work and as much as I try I can't seem to stay away. There really aren't many things in this world that provide pure happiness, but a chocolate soft serve cone from DQ is absolutely one of them. On the other hand, everyone I've encountered at this location has been sincerely kind. Service is quick and the cones look commercial worthy. I'll definitely be a lifelong customer! read more

Dairy Queen Ltd Brazier - Chocolate dipped cone.. It's a classic that shouldn't be missed. - Fast Food Near Me - Plainfield, Illinois

I come here alot and the service is so so. Today Its 50 degrees out & the place is mobbed! Only a couple of girls inside running things. Disappointed but Thats the common theme lately. Owner need to hv more on staff lately w/ better training to move things ahead. Cmon DQ ! You can do better! read more

I LOVE ICECREAM! this place served me the best ice cream i could have ever asked for. The vanilla icecream with sprinkles, u really cant go wrong. If u ever want good ice cream, the blizzard and cone will WOWWW ur mind! Coming back here 100% read more

I LOVE this DQ location!! I drive out of my way to come here. The young ladies that work there are pleasant & efficient and they make chocolate Heath blizzards rather than vanilla which is what many other DQ's do. I order a Heath every time I order a blizzard at any DQ. Recently DQ has started serving it with vanilla ice cream except for this location. Also the other day we ordered small ice cream cones & was surprised that they were so big we thought they were large cones. Wonder how big those would be? read more

This place is close and convenient , but there are a few girls there who don't have very good customer service skills. I went to order with my son, and he asked them if they had a banana blizzard and one of the girls shook their head yes as if they were annoyed with his question . They don't look like they enjoy what their doing . I will probably find a new spot for quick ice cream . read more

The service here is very fast and friendly. And judging by the number of cars in the drive-through and patrons in the store, I would think everyone agrees with me. My only gripe with this location is that there is not a speaker system to take your order prior to heading to the pick-up window. If you have to order your ice cream, why not place the menu where you are ordering it, vice 25 feet before hand so you may forget what you want. Never the less, they service is fast and there isn't too much of a difference. I just think it may speed it up a bit. read more

Let me start out by saying my faith in this particular DQ is melting away more rapidly than Salted Caramel on a scorching summer day! Damn. First of all today is National Chocolate Ice Cream Day, and one guess all you ice cream lovers out there which one flavor they were supposedly "out of" tonight? Yep, that brown matter of delish ness! I mean who does that? I was hyping up National Chocolate Ice Cream Day today to my 7 year old all day, he pitched fantastic tonight in his little league game; we head straight to DQ afterwards, and the result?-a plethora of tears down his non stained chocolate ice cream free cheeks! Damn. To make matters even more depressing tonight, the inside of this once proud ice cream place was closed! Damn. So just the drive thru was our only option, and not even a clown's mouth to shout into-BORING! So to me unfortunately DQ now stands for DisQualified as far as my family's ice cream options! Damn. read more

It's DQ! how can you complain about delicious ice cream! The workers are all highschool students. So I understand that the service might not always be the most professional. However I have never experienced unprofessional service yet. And I've been coming here for over 7 years now..! read more

Very bad costumer service because they wouldn't take coupon on DQ app that had their location listed as a valid location. I was told to print the coupon even though it clearly stated that it was only valid from DQ app. read more

This Dairy Queen is the best DQ around! Yeah they might be packed some nights but they are so fast at making my order!!! Also the staff is always so friendly, even when the line is out the door!! Unlike when you go to mcdonalds and the staff their doesn't even smile, they are like robots. Dairy Queen is the place to go! Love getting my blizzards! There are so many kinds to choose from I can never decide but the staff is always so patient! HIGHLY recommend this Dairy Queen! read more

I am extremely impressed with the fast service at this location! Throughout the summer they are super busy but they handle it so well and I have never received the wrong order. Keep up the good work ladies! read more

Out of all the DQ's I've been to this one if by far the worst. Incompetent staff and high prices for soft serve. Their buster bars are so tiny too. I won't ever go back, ordered a hot fudge Sundae with chocolate ice cream and received a cup of vanilla ice cream with no hot fudge, just whipped cream and nuts. They forgot the hot fudge on a hot fudge sundae. Idiots! read more

Racism is alive at this DQ! I was denied service while he waited on the white gentleman behind me. When I kindly asked why, he gave some lame excuse that he was waiting on the credit card reader. Mind you, he never asked either me or the white gentleman behind me of our form of payment. Please African Americans, do not support this racist business. I left and took my business elsewhere. You should too. read more

Love the product- it's always yummy. BUT this location always gets our order wrong! We love doing a ROYAL blizzard putting either a fudge or peanut butter core. It always fails in the haste of being fast the four girls who are often working there in the evenings do not put peanut butter in the center as paid for and requested. I usually am bringing these home so I have no way of knowing until I get home and my girls say that their ice cream is wrong. Disappointed because I prefer to support local but Naperville Dairy Queen location with a less friendly atmosphere always gets our order right. You have to be better at actually following what customers order. read more

I wish I could give this place ten stars!!!! The staff is amazing and so friendly. They always remember my order and my face! Such a staple in the Plainfield community. Keep up the great work! read more

They have a very small selection of ice cream, nothing out of the ordinary. I wish they had an Andy's in Plainfield, There is not much to choose from in Plainfield. Plainfield is PLAIN. read more

This is probably one of the worst places I have ever given my money to. I get that the staff is mostly gabby immature high school girls, but they are rude and could care less about getting your order right or doing a good job. And they are SLOW!!! How long does it take to hold down a handle on a machine and dispense ice cream into cup?!! And where is the owner? Is there no customer service expectancy set for their staff? No training? It's makes you question the owner's intellect and business acumen that this poor behavior is allowed. And by looking at the other reviews on here, there seems to clearly be a problem at this location. They have lost my business. read more

I was here the other day with my boyfriend, all of the girls literally just stare at you when you walk in, no smiles, no "welcome to dq," ect. I tried to crack a joke and they just state blankly, I love Dairy Queen, but this location has the worst customer service I've ever experienced. read more