If I could leave a million stars, I would...particularly for Adam at this location! we had a wonderful experience eating here..they were organized, quick, and kind. But what sets this review apart is their employee Adam. My 3 year old lost her beloved stuffed animal there and I came after closing to look for it and he went through the trash to find it and cleaned it up. I can't explain how grateful I am and I hope Adam always gets the recognition that he deserves!! Thank you!! read more

I got charged $4.29 for a small vanilla cone dipped in chocolate. That's basically all I have to say. I had ordered a medium vanilla dipped in chocolate the week before and it was $4.49. Does this pricing make sense? read more

Dairy Queen always the best. Always consistent. It's an indulgence I try not to eat, but once in a while it's great

Staff is nice and friendly here, they move super fast! The line was out quite a bit on Ford road but went by quick. I always get my strawberry sundaes from here but recently, both times, I got it, and the strawberries and their syrup have gone rancid and acidic. I called to let them know this but no one answered the phones. I think they must have them out or stored wrong in the heat? Strawberries are very sensitive and need to be stored properly, I thought maybe it was a one time thing, but I got some more today, and it was even more sour and rancid and heartburn inducing. I know that's not how it should be. Please taste your fruit before serving it to people and having them pay for it. read more

Dairy Queen Ltd Brazier - Sundaes, rotten/rancid strawberries though. - Ice Cream & Frozen Yogurt Near Me - Dearborn Heights, Michigan

Ice cream is good but since the new owners took over they are so stingy. There is barely any toppings in everything blizzard's, cones with topping, etc... then they wanna charge extra for not even giving you the regular amount. I got a cone with sprinkles and could count the sprinkles on my cone cause there was barely anything. read more

Nothing bad to say about this place. It's the closest location with food and a drive thru. I decided to swing by to get some soft pretzels and an orange julius; which was a little thinner than I like. Nonetheless, I'll order from this place again. The staff was exceptionally pleasant. read more

Ordered an ice cream cake with a Groupon Coupon for my daughter's birthday. I was super happy with myself for being so organized and having had ordered it a week earlier. I was also very happy with myself that I had ordered this expensive cake to be picked up a day earlier than the party because the 'ever-so-smart' baker/manager tells me when I get there to pick up my cake, that they don't accept Groupons. ??? "I called you this morning and left a message." she says. (As if anyone has time to reorganize their party of 15 kids a few hours before their party!) But what she didn't realize is that i had ordered to pick up a day earlier than our party cuz i have a deep freezer to store the cake, so I was ahead of schedule I ordered this cake over a week earlier and she calls me the morning i'm to pick up my cake, to say that they are NOT going to honour the Groupon?! She couldn't have told me earlier in the week, like maybe when I MADE the order, or any other day before pick up, that they don't do Groupons, so I could have made other arrangements for a cake?! My first job, was at a bakery. And every single day, the baker always, always checked the board for new cake and bread orders for later in the week. He always knew what orders were coming in. He was a good baker. So you know I just got angry and left that expensive cake right there at DQ. They knew from the day I placed the order, that I was planning to use a Groupon to cover half the costs of the cake and they were not about to get away with sticking me with a $50 cake because they called me at the last moment to say they don't take Groupons. No way! I called the Dairy Queen up the road in Garden City and that manager not only honoured the coupon, but put my cake together for me within a few hours so my party went on without incident. He even gave me a coupon for a free blizzard! very nice! I was so grateful read more

Typically I wouldn't have anything bad to say, but today I ordered the Reese Blizzard, either they had a old package of the peanut butter bits or something because those bits tasted old and stale, I couldn't even finish more than a couple of bites. You would have thought they'd have nothing but fresh ingredients given their amount of business, just proof that you can get subpar quality even at DQ read more

great customer service the worker there named mahdi is a miracle worker. He answered all my questions gave me samples to see which one I liked more and was overall a great guy. if you do ever go there make sure to ask for mahdi he is truly amazing at his job. The young man had a bunch of respect and was super kind. over a 5/5 experience. read more

This is not fair I got a strawberry Sunday and I found long peace of hair and the strawberry sauce was so old and not fresh made. I threw it in the garbage but I wish I had picture but i threw it in the garbage. read more

I got a large blizzard and I'm lucky if I got 10 pieces of cheesecake in it. It's annoying when your in the mood for a cheesecake blizzard and pay so much for one and be disappointed. Stop being cheap and give ppl what they paid for. Do better or ppl will stop coming read more

Love the fact that Dairy Queen has a drive thru option. Quick and easy. The drive thru moves fairly quickly. I usually always go for the plain old vanilla cone. Can you ever really go wrong with ice cream? It's rich and creamy and always hits the spot. You could drive down the road for a cheaper cone at your typical fast food restaurant but the flavor won't be there. Pay the extra dollar and get yourself some Dairy Queen. read more

Dairy Queen Ltd Brazier - Ice Cream & Frozen Yogurt Near Me - Dearborn Heights, Michigan

Amazing service! So good, and amazing staff. Even the mini sizes were prefect, def enough ice cream for a person and kid. Will come back again and again. read more

I literally was just given a MELTED blizzard SMH WHAT IS THIS!!! The line was too long to get a refund. DO BETTER! read more

Dairy Queen Ltd Brazier - Melted blizzard - Ice Cream & Frozen Yogurt Near Me - Dearborn Heights, Michigan

Worst Dairy Queen to go too. The customer service sucks here. They messed up our whole order and than want use to pay for a item we didn't even ask for. Do not go here they rip you off. The workers are rude as heck. We were supposed to get to large blizzards and they gave us a small. Also they never gave us the receipt they held it from us. read more

Dairy Queen Ltd Brazier - The wrong one that they made us pay for and we didn't even order. - Ice Cream & Frozen Yogurt Near Me - Dearborn Heights, Michigan

Go here about once a month and the employees are always great, courteous, pleasant, quick and welcoming. This place is always packed that there's a line down Ford Rd, so here's a hint, skip the parking lot and park in the neighborhood or nearby businesses after 5pm. A minimum of 5-7 girls working the front counter and about 3-5 in the drive thru, so they keep that place moving. What's great about this place is they have a nice patio area and large indoors seating. They carry a wide range of ice cream cakes that they can personalize on the spot for you. (Just don't park in the parking lot because by the time you get out of it, your ice cream cake will be gone!) read more

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I ordered a custom Shrek cake and it came out so much better than I imagined!! Everyone was extremely nice and the cake was delicious! I expected a printed photo but the hand drawn element was such a nice surprise. Definitely will be back for future cake orders. read more

Dairy Queen Ltd Brazier - Ice Cream & Frozen Yogurt Near Me - Dearborn Heights, Michigan

I use to love going to this Dairy Queen but they have seen my family and I for the last time. I waited in line for about 20-25 mins. But that's the norm on the weekend. I just wanted my vanilla cone with chopped nuts and my son ordered some type of chocolate blizzard. I pay for our order and the employee hands me our two item and then my change. It's like after 10pm it's dark and I was hot due to the weather and I was excited about my cone. I pull off and I start eating my cone! But WAIT!!! It's like I was eating pebbles. The NUTS were burnt. Turn back was not an option because the line like every summer weekend was a block long on Telegraph Road. I was truly hurt. Dairy Queen ruined my night and my sweet treat for the weekend. Dairy Queen scores a -10 with me and I will no longer be a customer there!! read more

The best ice cream in all of Wayne County. If you do not like this place it's because you are a miserable person. Very friendly staff and the wait might be long but what do you expect with people wanting good ice cream. Go there! The best and the price is always right. Other places serve you ice cream in a cup...hahaha read more

Immaculate taste it makes my taste buds go crazy with all the delicious flavors they have I also recommend the once cream cakes they will even decorate it for you I got one and it was the best thing to ever go into my mouth read more

OH SNAP! Mini blizzards!!! The perfect size for a snack and when you're rocking some portion control. My upcoming summer just got infinitely more awesome. read more

Come on with you guys and the bad reviews. If you complain about the wait then just go elsewhere. The place is slammed all the time. And yes traffic on ford road is there all the time because supporters go there. All I'm saying is that if the place sucks, then why is there such a long drive through line. Great ice cream and good staff that can work under pressure. read more

Shame on the people waiting in the drive thru line and sticking their vehicles out onto a busy road. Do you realize that is a zone slowing down from 50 to 40 miles an hour??! What makes you think it is okay to be stopped on a busy road? And if you call the company they really don't care. They actually tell you to go ahead and make a complaint to the city BC people complain about it all the time! I almost got into a car accident at 40 miles an hour, all because some patron didn't have break lights. The trend of a long line sticking out onto a busy road is too common and something should be done to fix this problem. My life shouldn't be put in jepordy just because you want to make a dollar. I will NEVER give this place business and do know I will continue to put people in there place when they are stopped completely on a busy road!! read more

WHY....WHY HAVE I NEVER KNOWN ABOUT THIS PLACE? I've been here twice now and I can't stop thinking about going back. My waistline is begging me to control myself but my thoughts about this place won't stop. I have only had the paletas here but I'm HOOKED. I had the mango which was really good. I felt like I was eating a frozen mango and not a stick of frozen corn syrup with mango flavoring. I also had a bite of my boyfriends which was strawberry cream and that was a little more decadent than mine, but still amazing. What really got me though is the Coconut covered Chocolate Strawberry Cream bar. Oh God. Seriously, OH GOD. It's so phenomenally delicious. I had to go back within a week after I tried so I can have one all to myself instead of watching my friend eat it in envy. Overall, GO HERE. If you love delicious fresh ice cream. And I'm telling you...........STRAWBERRY CREAM COCONUT CHOCOLATE BAR. The most delicious strawberry cream bar covered in chocolate and then dipped in FRESH coconut shavings...and theres even a fresh strawberry at the bottom of the bar. SO...good. read more

If I could give this location 0 stars I would. I've been coming here for years mostly because of convenience as it's close to my house and my kids love the soft serve. However the drive thru line is always ridiculously long and the employees notoriously rude. Today was the worst experience by far. I waited 25 minutes in the drive thru line (once you're in the line you're essentially trapped) to get ice cream for my toddlers. Once I got to the window I was told the card reader was broken, and because I didn't have cash I was out of luck. I told the employee I had waited for 25 minutes and asked if she was going to throw the ice cream away she said "yup". I asked to speak to a manager, Alessia I think her name was. She was extremely rude and condescending and didn't try to remedy the situation whatsoever. Didn't even have someone coming out to the cars to tell them the car reader was broken. This isn't how you treat loyal customers or people who have been waiting for 25 minutes only to be turned away by an issue that's the businesses fault. Absolutely disgusting service and I will be calling tomorrow to speak to the owner. read more

So me and the hubby went there 2 days in a row a the first time we both got small blizzards.. obvoulsy it was way to much I we didn't want to throw it away so we tried bringing it back to the house and of course our luck it Al melted by the time we got home it was good while it lasted tho lol...so we went the next night and we decided to just get one blizzard one witch we still didn't finish but really good read more

We all know that DQ is known for their amazing ice cream creations, but have you had a Chili Dog from the queen of dairy? I had my 1st one today and I can't wait to have another. And the service is amazing! read more

This DQ does a very good job of getting orders correct and processed quickly with the super long lines. The service and ice cream is 4 or 5 star but I can't go there because of the issue this place causes with the traffic back up. It's gone from being an inconvenience to a safety hazard. Since they are on the city boarder the police department doesn't care. They really should have looked at redesigning the parking lot or something. I guess it doesn't matter to me that much anymore since another DQ just opened up on Greenfield just north of Michigan Ave. The competition should cut into the traffic back ups. It's obviously on this places radar. Last year for free cone day they didn't participate and everyone found out only after they arrived with their kids. What do you tell your kid then, no ice cream. I find it interesting that this year since the one on Greenfield participated this one decided to as well. Competition is Good! I still go to this one if the line isn't an issue. read more

What's there not to like about Dairy Queen? You know amazing icecream? Cool vibes ! Awesome people? Yeah yeah yeah... the only downfall is if it's hot outside the line is to ford rd latterly! Be careful ! read more

The so called manager Shante who claimed she was the manager when my family asked for one was rude obnoxious and disrespecting my child. She wanted to dictate what he should choose instead of getting what he wants! While explaining to her to let the child choose what he wants she continued to be loud and obnoxious and went to the back screaming remarks at me and saying rude comments about me!! I will never step foot here again!! On top of that, all the employees were laughing at the kids and making fun of them! read more

They completely messed up my order. I wanted a twisty misty and they mixed a blue raspberry slush with ice cream, not what I wanted.

The only reason this place gets 2 stars is because it is open all year round and has a dining room. That is where the positives end. Every time I've been here the clientele has found a way to make me angry. This establishment is frequented by members of the Arab community. Fine. What isn't fine is the way they talk to the employees. They are demeaning to the employees which are mostly female. They are very demanding in their orders often speak in Arabic blatantly about the employees. This leads to employees, who don't seem very cheerful about it their jobs, not looking excited to be there. I can't blame them, especially if I'm being ridiculed constantly. The parking situation is also a joke. Cool you drive a Lexus, that doesn't mean you can park like a jerk off and take up 2 spots in a very tight parking spot. No surprise this is the same person I referenced above yelling at the employees. The drive thru line is also a mess. Blocks traffic on Ford rd and typically people are never in an organized line. Can't stand this place and avoid going to it at all costs. read more

This is my favorite place in Dearborn to get ice cream. The staff is awesome and they always get my chocolate extreme + extra chocolate order right every time. I'm a bit of a regular so some of them just know what I want, they don't even need to ask. Another plus is that it's super clean. I understand the counters get a little messy making my chocolate explosion but when you look around, they don't have crap caked on the walls and machines like most other ice cream places do. Keep up the great work! Highly recommended! read more

The customer service at this store is horrible. The employees are disorganized and rude. I don't think I have ever been in a store that was so poorly managed. read more

This is hands down the best dairy queen in the area. They don't skimp on toppings like other local DQ's. It even has a drive thru!

2 starts off for the extremely limited parking, the long drive thru line, and the small inside. When you walk in, there's is amazing smell of soft serve and sweetness. I got a rolo mini blizzard with a lot fudge on top. However, they had hardly put me any hot fudge, but I can roll with that. My blizzard was awesome. I'm not even going to think how much calories were in that thing. I would recommend with place, but I think it's better to grab a quick treat than to eat in. read more

Amazing customer service, I went there last night with my son and he spilled his smoothie in the seating area and the employee cleaned it up and made him a new one and she was so nice the entire time. It's a very clean establishment and the ice cream is great. read more

Delicious ice cream and convenient drive thru but the service is horrible. Take your business to other local establishments that actually care about the community (ie employee local staff, etc). Most of the competitors have hours that are more responsive to the community also. read more

AMAZING SERVICE!! The environment is very welcoming, the girls attending me were friendly and answered all my questions! Their names were Kaitlin, Suzan, Nina, and Joanne. The line is pretty long but the wait is worth it because the quality is top notch. 10/10 recommend. read more

ice cream is good and service is not bad we had the blizzard and a sundae as well as the snack melt (it had lots of onions- pretty much all what I tasted is onions) been coming here for about 16 years or so. read more